ProWorkflow Reviews

Our team are able to collaborate & we are able to manage both projects (development/design) as well as monthly recurring tasks (agency social media posting/community management). ProWorkflow weekly workload app is a life saver & the team proactively have a "tick Friday" were we go home early if all boards are cleared and completed. Our business is able to see where the profitability lies within our services & where we can make improvements. Highly recommend this tool due to its ease of use & flexibility.

For recurring tasks / monthly repetitive services of an agency you cannot just duplicate a current "project" and rename it. This would be an awesome time saving feature to have.

This software has a perfect team integration, custom field addition and also the integration of other financial softwares. Aside from the appealing interface, I love the fact that it easily connects with zero with an excellent tracking tool.

Its almost impossible to duplicate a recurrent project,I believe such should be possible knowing fully well this is a monthly project. Another issue i have which must be considered is on the purchase of full account access on each of our contractors, its not economical if we have to purchase account access for 25 contractors who seldom use the software except when needed.

The main reason we selected ProWorkflow was to track project estimated hours to actual hours and see those results in a clear graphic format. PWF has exceeded our expectations. As our workload has increased, along with the number of projects, PWF has allowed us to stay very organized and work more efficiently. The customer service is outstanding. The PWF account representative is readily available for quick questions and training at any time. This is all inclusive of the overall cost of the software.

The profitability reports can be a bit time consuming to set up. Also, an earlier feature, the ability to show project locations on a map, is no longer available.

I started using ProWorkflow as a project management tool for marketing teams. They liked that it was well designed and extremely easy to use. There is so much flexibility -- such as entering Time Spent -- that users have options in finding what workflow suits them best.

What I personally like most is how quick and easy it is to navigate between the different screens. Practically everything is a link, so it's very efficient moving around within, and between, projects.

If I HAVE to identify a shortcoming with ProWorkflow, based solely on my own preferences, it would be the reporting tools. They are very robust, even including a custom report builder, but it's never been as intuitive as the rest of the software.

- Comprehensive, adaptable all-in-one PMS.
- Easy and quick to use.
- Great Support.

- Lack of integration between project / project request data and quote/invoice data.
- Unable to have multiple companies for the one contact.

ProWorkFlow keeps me organized. It helps me to track the progress of a project and the time spent on that project.

I don't really have anything that I don't like. I feel like there is so much functionality that it can do that I don't utilize. I wish I knew more about how the product works. Maybe offer some more tutorials?

ProWorkFlow has been essential for our business. It is so easy to use and keeps our projects and tasks organized and easy to manage. Our clients are onboarded easily and they like it because they can always see where their projects are at. Our employees love it because it makes it clear what they need to work on each day. We can organize tasks by priority and by the deadline. The software is so versatile and as our business processes morph over the years, ProWorkFlow morphs along with us.

One thing that could be improved are adding an option to create auto-generated reports. This way we could send an automatic monthly report to our clients on all tasks/jobs completed and they can easily see what was worked on for them over the month.

It's quick and efficient to track time (can even do it from the app on my phone) and create invoices, even for low-value projects.

Because it's so powerful and has so many features, it can be a bit overwhelming working through the parts and learning how to use it for your own needs. But customer service is second-to-none and they're always available to assist.

Super easy to use; great customer support; great training videos and on-boarding; robust features at a reasonable price

Specifically for marketing/advertising agency...a client proofing/review feature would be great, along with better asset management specific to a project/client. A more robust client portal would be great, too.

The thing I like most about PWF is the ease of use. It's really easy to learn and I can train new employees on how to track projects and log their time in a matter of minutes. An additional feature that I like most about PWF is the billing. The ability to track and pull billable hours is second to none.

One feature that I least like is the Summary page. It's the first thing you see when you first open the website and can be intimidating if you see that you have 24 tasks overdue.

We've transitioned into using PWF as just information tracking to full customer profiles, work flow, time tracking, and complete information hub. Every time we've called and asked for slight changes to the software they've responded in remarkable timelines.
Recommend this for medium to large businesses with lots of information to keep tracked, accessible and organized.
Great way to communicate too.

There could be an app instead of just a mobile site, and with such allow messaging to operate outside of email as an app for staff and clients alike. Also, I think some of the API integration could be a little more robust for a smoother user experience for those users trying to use PWF to it's full capacity.

We used to use an in-house/server only program with Filemaker Pro that never had external access - now I can log in anywhere to send scripts to our voice over talent and keep on top of jobs, quotes and invoices - plus we use Xero, so it's great to have that integration with invoices.

There's a couple of quirks in the manner of it being web based, and I'd love to see templates for font sizes in messages and emails out of the system, and occasionally we have issues (not ProWorflow's issue) that some government departments reject the emails out of the PWF system and we have to double check they got them !

I have returned yet again to use PWF as I have started designing. The features have improved tremendously, certainly more user-friendly, great project templates to apply to make it easier to set up which I love! You can even make your own Project templates, which is a bonus.

I came straight back to ProWorkflow because it helped me so much I am now a returning customer and a happy one at that!

The only thing I can think of is that one important social media link field is missing in the contacts section, which I have put a request in for with IT.

We have used Proworkflow for around 10 years and heavily use it for time tracking, resource scheduling, budget management and cost tracking. We run a marketing agency with a team of 13 people and all users rely on PWF for daily management of their billable. The reporting features are strong and customisable. The interface continues to improve and periodic upgrades that always seem o add another level of improvement and usability.

We have seen other more feature rich software options on the market that would improve our client collaboration.

Flexibility of template creation, internal team communication.

Will not connect with our NAS. Connection through Dropbox is awkward. Does not have nearly enough storage on its own servers for our purposes.

Pro Work Flow is very easy to use. Very little admin time is needed to train new users. It's been very reliable and only has ever had very minor issues in the past. The customer service has been excellent, even with the time difference.

There's really not much I don't like about Pro Work Flow. The one thing that can be improved is it's reporting functions, especially on the MAC operating system. It's very user friendly to get what you need from it.

It's got all the functionality we need! Min Lee is great, answers all our questions and fast. For anyone that wants to manage multiple projects, ProWorkflow is definitely a multi-functional tool. We love how transparent it is and has a great reporting functionality.
I'm currently training a new staff on it and it's so easy to learn It's fantastic, we love it, our clients love it and we couldn't be happier. We are ProWorkflow's biggest fan!

Not all the reporting capabilities for part of our industry. So we needed something to be made! This isn't even a criticism but adapted very well!

ProWorkFlow allows our diverse video production projects to retain a calm organised structure and enable our small team to deliver complex productions on time and on budget. Starting with the quotation module it allows us to develop a production from initial contact through to delivered films.

The software can't read minds - it can only keep record on the information we give it. The more we give it the more it gives back.

The software is so easy to use and integrates to my Gmail account easily so that when me and my resume writer share documents back n forth between it alerts each of us to check the system. I would definitely recommend this system for any small or large business. If you need to track where you're in the process with clients this system really does the job well.

I honestly have no complaints. The system is amazing!

The ability to customize for my team's very specific functions is the best part of ProWorflow. We have different divisions and teams serving varied company needs, all with their own unique workflow needs. ProWorkflow solved for them all.

It has so many options it would be great if you could turn those off you don't need (like invoice and billing, for instance).

Proworkflow is simple to use and the customer service is excellent. It enables us to readily manage client engagements and individual tasks and is a great tool for recording and billing time.

I think the only way of recording expected hours worked for part time and casual staff is to set any days they don't work as "out of office" or "vacation". This makes it challenging for forward managing projects against available staff time.

This is a simple way to keep track of multiple jobs I am working on simultaneously and track my hours in those jobs. It is also a helpful central resource when needing to dig up information from jobs that I worked on years ago.

Sometimes it feels like there are connectivity issues, where I have to switch over to VPN to re-establish a connection with the software, but I'm not sure if that's on your end or mine.

ProWorkflow ticks all the boxes and we have had a look at a few different Project Management systems and ProWorkflow met all our requirement; it was able to put everything we need in one place and in detail and without being overwhelming but very compressive at the same time.

Pricing because I have such a big team using ProWorkflow! Would also love it if you had a CRM module with it.

The ability to divide projects into categories and the activity timeline on the home page.

When you make a change to a project, I wish it did a better job of identifying the change in the update that's sent out to the team assigned to the project.

One of the features that really drew me to ProWorkFlow is the ability to send messages to users and have the message attached to a task or project. The inbuilt timer is one of the best I have used. As a virtual assistant company, tracking time and conversations is really important.

The only thing that I don't like about ProWorkFlow is you don't have the ability to set custom available hours to staff. This makes it tricky to ensure we are not overloading our team.