---
description: Learn more about infoRouter. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: infoRouter Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [infoRouter](/software/8561/inforouter)

# infoRouter

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> infoRouter is a document management solution that helps businesses manage the organization, storage, security, \&amp; sharing of documents. The business process automation (BPM) tools enables organizations to create workflows as well as review or edit files, add attachments, \&amp; generate ad-hoc tasks.
> 
> Verdict: Rated **4.8/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 8 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: infoRouter
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 4,750.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact infoRouter for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Business Process Automation
- Collaboration Tools
- Compliance Tracking
- Content Library
- Content Management
- Customisable Dashboard
- Customizable Reports
- Customizable Templates
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Management
- Document Review

## Integrations (4 total)

- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)

## Related Categories

- [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software)
- [Proposal Management Software](https://www.getapp.com.au/directory/340/proposal-management/software)
- [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software)

## Alternatives

1. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5726 reviews)
2. [Jira](https://www.getapp.com.au/software/9953/jira) — 4.4/5 (15312 reviews)
3. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13547 reviews)
4. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews)
5. [viaSocket](https://www.getapp.com.au/software/2077932/viasocket) — 4.8/5 (640 reviews)

## Reviews

### "At the heart of significant improvements to document process" — 4.0/5

> **Mark** | *8 February 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: The product is extremely capable, provided through a UK company document genetics who understand this product well we have been able to make significant improvements in document presentation and accessibility.&#10;Having used the product for a number of years we continue to build more functionality safe in the knowledge that this is at the heart of it all.&#10;Its flexibility has been a key feature along with the large toolbox provided by the platform.
> 
> **Cons**: Currently we have little issue with the product, the UI can be a little daunting for the end users but this has been greatly simplified with the partnership with document genetics who have been able to craft for me a very user intuitive front end for our users to interact with.&#13;&#10;The main objective of this front end is to only show what they need and to  see to make life simple for them.
> 
> Automation, safe storage, increased accessibility and a rock solid reliability

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### "infoRouter" — 5.0/5

> **Greg** | *22 August 2016* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> No more wasted time filing and searching for documentation. No more filing cabinets taking up valuable floor space. No more questions about making sure that the right people have access to the right information at the right time. We sought an affordable, web-based Electronic Document Management System that is straightforward to use, set up, and administer yet powerful enough to support our complex business processes. Our choice was simple: infoRouter.

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### "InfoRouter" — 4.0/5

> **Stephen** | *10 February 2016*
> 
> We have used infoRouter for a number of years to archive scanned documents and electronic invoicing.  We have found it to be very user friendly and easy to use .

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### "Simple, intuitive & effective document and records management software" — 5.0/5

> **Steve** | *8 February 2016*
> 
> My role within the Sales and Marketing department requires me to publish and maintain thousands of documents (from sales collateral to quotations \&amp; tenders) and I use infoRouter on a daily basis to ensure the most relevant \&amp; up-to-date information is available to my sales force and professional services delivery team. &#13;&#10;&#13;&#10;The Microsoft Office plug-in enables fast and simple integration between the creation (on workstations) and publishing (via infoRouter) of any form of documentation or file type including videos \&amp; images.&#13;&#10;&#13;&#10;By applying custom property fields to folders and individual files I can store, archive, retrieve, disseminate or route files/folders with one-click, saving many hours every week.&#13;&#10;&#13;&#10;In addition to using infoRouter with manager permissions described above, I'm also a standard user as it is used within many departments within our business such as Human Resources, Payroll, Expenses, etc. The customised interfaces ensure that only relevant information is displayed and this make the user experience intuitive and easy to use.

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### "Awesome document management system that is so easy to use." — 5.0/5

> **Trevor** | *10 February 2016*
> 
> infoRouter is an awesome document management that is so easy to use. &#13;&#10;It's simple to deploy since all you need is a web browser to use, and you can install on your own web server infrastructure. Users really like the familiar library/folder tree navigation structure, and has extensive functionality like full text searching, version control, ISO reviews and form templates.&#13;&#10;Importantly, it has an extensive Web Services API so we can have other systems fully integrated with infoRouter.&#13;&#10;If you are thinking about SharePoint then look at infoRouter first because it offers better value \&amp; functionality, and is so much simpler to install and implement.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/8561/inforouter)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/8561/inforouter> |
| de-AT | <https://www.getapp.at/software/8561/inforouter> |
| en | <https://www.getapp.com/collaboration-software/a/inforouter/> |
| en-AE | <https://www.getapp.ae/software/8561/inforouter> |
| en-AU | <https://www.getapp.com.au/software/8561/inforouter> |
| en-CA | <https://www.getapp.ca/software/8561/inforouter> |
| en-GB | <https://www.getapp.co.uk/software/8561/inforouter> |
| en-IE | <https://www.getapp.ie/software/8561/inforouter> |
| en-NZ | <https://www.getapp.co.nz/software/8561/inforouter> |
| en-SG | <https://www.getapp.sg/software/8561/inforouter> |
| en-ZA | <https://www.getapp.za.com/software/8561/inforouter> |
| es | <https://www.getapp.es/software/8561/inforouter> |
| es-CL | <https://www.getapp.cl/software/8561/inforouter> |
| es-CO | <https://www.getapp.com.co/software/8561/inforouter> |
| es-MX | <https://www.getapp.com.mx/software/8561/inforouter> |
| fr | <https://www.getapp.fr/software/8561/inforouter> |
| fr-BE | <https://fr.getapp.be/software/8561/inforouter> |
| fr-CA | <https://fr.getapp.ca/software/8561/inforouter> |
| nl | <https://www.getapp.nl/software/8561/inforouter> |
| nl-BE | <https://www.getapp.be/software/8561/inforouter> |

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