--- description: Learn more about FreshBooks. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FreshBooks Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Accounting Software](/directory/236/accounting/software) > [FreshBooks](/software/8290/freshbooks) # FreshBooks Canonical: https://www.getapp.com.au/software/8290/freshbooks Page: 1 / 182\ Next: [Next page](https://www.getapp.com.au/software/8290/freshbooks?page=2) > FreshBooks is accounting software that helps small business perform accounting tasks, conduct invoicing, manage expenses, and more. > > Verdict: Rated **4.5/5** by 4506 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FreshBooks • It provides automatic checks and balances to ensure accuracy and compliance. The financial information helps users make smart business decisions. • It helps users log and organize expenses to track money spent. • It automatically pulls tracked time. • FreshBooks integrates with multiple apps to streamline businesses ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 4506 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FreshBooks - **Location**: Toronto, Canada - **Founded**: 2004 ## Commercial Context - **Starting Price**: $8.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Lite: $8/mth (first 6 months) Plus: $14/mth (first 6 months) Premium: $20/mth (first 6 months) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States ## Features - ACH Payment Processing - Accounting - Accounting Integration - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Tracking - Automatic Billing - Automatic Time Capture - Bank Reconciliation - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Billing Portal - Billing Rate Management - CRM - Chart of Accounts - Client Management ## Integrations (120 total) - 123FormBuilder - 2Ship - AWeber - ActiveCampaign - Acuity Scheduling - Adobe Commerce - Agile CRM - Apipheny - Approveit - Asana - Autotask PSA - Avalara - Basecamp - Bench - Bidsketch ... and 105 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software) ## Related Categories - [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software) - [Accounts Receivable Software](https://www.getapp.com.au/directory/238/accounts-receivable/software) - [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software) - [Financial Reporting Software](https://www.getapp.com.au/directory/247/reporting/software) - [Time and Expense Software](https://www.getapp.com.au/directory/264/time-tracking-expense/software) ## Alternatives 1. [Xero](https://www.getapp.com.au/software/1671/xero) — 4.4/5 (3273 reviews) 2. [QuickBooks Online](https://www.getapp.com.au/software/20428/quickbooks-online-edition) — 4.3/5 (8393 reviews) 3. [PayPal](https://www.getapp.com.au/software/91263/paypal) — 4.6/5 (26301 reviews) 4. [Abby](https://www.getapp.com.au/software/2062487/abby) — 4.7/5 (603 reviews) 5. [QuickBooks Enterprise](https://www.getapp.com.au/software/115227/quickbooks-enterprise) — 4.5/5 (20614 reviews) ## Reviews ### "FreshBooks brings new dawn in accounting. A monumental tool for financial management." — 5.0/5 > **Adelia D** | *22 December 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: It has high-end security tools that ensure total safety of our sensitive financial data. FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy. The reporting tools allow us to generate up-to-detail financial reports that help us evaluate where we stand financially. It also has an amazing invoicing tool that makes it easy to create invoices and share them with clients for monthly payments collection. It has been easy for us to determine our expenses with FreshBooks thanks to the Expenses tracking feature. > > **Cons**: We have always gotten everything we need from FreshBooks without any challenges. There exists nothing for us to hate about it. > > FreshBooks has transformed the way to monitor and manage our finances helping us gain a better grip on all financial activities. Thanks to its incredible features, FreshBooks has made invoicing and budgeting so easy and accurate for us. It has also helped us to gain better view and control over how we are utilizing our financial resources. ----- ### "Great Product but needs more key Accouting Features" — 4.0/5 > **Bill** | *21 November 2024* | Staffing & Recruiting | Recommendation rating: 7.0/10 > > **Pros**: I was using Freshbooks to maintain my accounting, invoices and also do estimates with client work. > > **Cons**: The product was very focus on invoicing, tracking estimates not so much as a full stack accounting software > > I had it for a few months to test it against other software that I was using but found it useful and friendly with the UI but it wasn't very convincing to be used as a accounting software compare to a quickbook ----- ### "They will block your account with no explanation." — 1.0/5 > **Sean** | *10 September 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: It worked well until they shut my account down with no explanation. I highly recommend keeping your data elsewhere. They won't give access to it. > > **Cons**: They shut my account down and didn't explain why and started ignoring my emails. I am in waterproofing and I've been creating quotes just fine during the free trial and a few days after I paid they shut my account down and wouldn't tell me why or give a refund. I put lots of time into getting all those quotes migrated onto the system and now I have to start again on a different app. I wouldn't recommend for small businesses that don't have their data in multiple places coz finding all the quotes I've sent is gonna take a while. I had used them for another business that had 2-3 transactions a month for over 2 years so I felt comfortable using them for this new business that had more transactions. I was wrong to have done so. > > Customer support is horrible. They won't answer you, just give you pre written responses. Not sure why. ----- ### "FreshBooks Fresh Everyday" — 5.0/5 > **Meghan** | *15 January 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: What I like about FreshBooks is it helps keep receipts and payments in one easy spot to access them anytime. > > **Cons**: The thing I liked the least was the app would lag a few times but other than that it was great day to day app to use. > > My overall experience with FreshBooks was a pleasant one. I use this daily and it has made my job easier by using it. ----- ### "Great invoicing and time logging" — 4.0/5 > **Lillian** | *24 October 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I like that I can create an invoice from the time log quickly. > > **Cons**: I do not like that I have to pay more for additional users. > > It's been good. I like the invoicing ability. ----- Page: 1 / 182\ Next: [Next page](https://www.getapp.com.au/software/8290/freshbooks?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/8290/freshbooks) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data