MangoApps Reviews

MangoApps

Digital Workplace Solutions Tailored for Your Business

4.5/5 (39 reviews)
James A.

Mangoapps review

Used Daily for 2+ years
Reviewed on 19/11/2018
Review Source: Capterra

We have found that MangoApps allows us to attach and share documents that need to be viewed by an entire department in one location. If they belong to the specific group or department, they have the ability to go in and edit documents and save it a a new revision. This feature help when we need to have documents that others outside the group cannot see. We also have the Intranet page that allows us to post content that everyone in the entire company can view. We post a variety of content like thank you letters from customers, employee wedding photos, baby photos, etc. This allows everyone to go to one location.

Pros

I really like the ability to create different groups and departments. This being a business specific application, it is very important to be able to break out content that is specific for each group or department. This allows users to not be overwhelmed with content that does not pertain to them. I have been using this software for a few years now and I can honestly say that it has evolved over the years they have spent a significant amount of time making changes to better suit the end user.

Cons

I feel that updates are pushed out to the web and client with hardly any warning. This makes it diffficult if we have instructions created on how to navigate to a specific area in Mango and then they make changes to the location.

Response from MangoApps

Thank you for your review James! We love to hear from our customers, and i'm happy hear the various areas in which MangoApps is meeting the needs of your business. I'm glad you recognize the evolution, please stick around and we'll continue to make this a better tool for all customers new and old. It is an honor to earn your business again and again.

In regards to the improvements that you are looking for when we make updates.. I will be sure to pass that feedback on to the right groups- I take that feedback very seriously and appreciate your concern. Thank you again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jill T.

MangoApps Review

Used Daily for 2+ years
Reviewed on 26/10/2018
Review Source: Capterra

We've used since 2013 I believe, it's been a great collaboration tool and useful to get things out of email and store shareable (thats the key) data in one place. I like it!

Pros

Easy collaboration in the feeds. Teams, groups, and projects make it nice to only see what the things you're involved in and not everything going on in the company. I like the Intranet, we use it to share company information, employee accomplishments, and even the menu for the cafe downstairs.

Cons

When you want to view a task from the feeds it opens in a pop up view and it not useful because you don't see the comments, I always have to "copy link" then paste that into the browser.
Trackers, the line number is static, so it you sort the numbers stay the same, so if someone reference a line you may not be looking at the same thing if you sorted, there needs to be an actual unique Id.

Response from MangoApps

Jill, thank you for taking the time to leave us a review and provide feedback! I'm happy to hear you've been a customer for so long and I hope we can continue to earn your business for many years to come! I will be sure to pass along your feedback as well. Thank you again!

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Kevin S.

TinyTake Saves Me Tons Of Time

Used Daily for 2+ years
Reviewed on 02/11/2018
Review Source: Capterra

Pros

I use TinyTake for a versatile snipping tool that allows me to quickly and easily capture any region and place it where I need it, or into a file for later. The screen recording tool (up to 5 minutes per clip on my free use app) has been a tremendous boost for creating training and informational videos at work.

Cons

The touch-up tools for editing a screenshot are not strong. Maybe that's expected as this is FREE, and I can drop the snipped region into any program in seconds. But there are times I would like to do that work native in TinyTake, and since the option is there, I include that in my rating.

Response from MangoApps

Thank you for your feedback Kevin! I'm glad to see that TinyTake has been a versatile tool that saves you time, that is exactly what we've set out to accomplish. I will also be sure to pass along your feedback regarding the touch-up and annotation tools. Thanks again!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Kyryl L.

The perfect mix between simplicity and functionality (TinyTake)

Used Daily for 2+ years
Reviewed on 15/12/2018
Review Source: Capterra

I am an educator. Many of the student's questions can be answered with a screenshot, an arrow and a few lines of text. It is a great way to eliminate unnecessary writing and illustrate my response with an image - a sure way it will be remembered.

Pros

Simple to incorporate into my workflow. A few annotation features - but all that I need. Possibility to upload image, thought I don't frequently use that, I can see that it would be indispensable to posts in forums, Reddit, etc.

Cons

All annotation shapes have shadows that I can't remove. Video capture also adds inner shadow on the top and left sides of the frame.

Response from MangoApps

Kyryl, thank you for taking the time to review us! We appreciate your business, and are glad to see that TinyTake fits well into your work flow. I will be sure to pass along your feedback regarding the annotations. Thank you again!

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Joe F.

A tool in the toolbox

Used Daily for 2+ years
Reviewed on 06/11/2018
Review Source: Capterra

Overall we're happy with the product, and will continue to use it.

Pros

Collaborating in MangoApps is almost automatic. We have a thriving ecosystem of Groups, Projects and Departments in MangoApps.

Cons

Sometimes the updates are pushed and changes made to the UI or to functionality (which sometimes cause bugs) with little to no warning. A better communicated and tested update process would be beneficial.

Response from MangoApps

Joe, thank you for taking the time to leave us a review! I'm glad to hear that MangoApps is working well for your company and that things are thriving as you mention. I do hear you loud and clear regarding the update notifications and update process. I will pass along that feedback so that we can address this for yourself and many others. Together we make MangoApps better every day, thank you again for your feedback!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Kevin B.

TinyTake is Awesome

Used Daily for 2+ years
Reviewed on 29/10/2018
Review Source: Capterra

So far the program has worked flawlessly and made it easy to share my screenshots in a meaniful way with fellow employees and clients.

Pros

It makes it easy to capture what you want from the screen, annotate what you want to highlight, and paste to documents and/or email.

Cons

It requires you to use Shift along with Control + C instead of just Control + C for copying what you have ready for pasting. It is only something you have to learn and is not much of an issue.

Response from MangoApps

Kevin, thank you for taking the time to review TinyTake and provide feedback! I'm glad to see that it is working well for you and your business. Cheers!

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Reinard D.

Great third party tool that seamlessly does what you wanted to do

Used Weekly for 2+ years
Reviewed on 26/10/2018
Review Source: Capterra

While definitely a compliment, TinyTake has become one of those apps I forget about, it's there and I use it, without it taking effort or thought, it has become part of my workflow.

Pros

TinyTake is one of those apps that answers a question, you normally sit in front of your laptop and want to do something, but you aren't sure how and or if you can. When it comes to screen capturing, recording, sharing and editing, TinyTake answers any question you might have around these functions. It has a great set of core functionality that is free to use, and if you wanted to delve deeper into the video side, you can go Premium.

Cons

Nothing has bothered me to this point, and the way I use the software, it hasn't not been able to do something I wanted to do.

Response from MangoApps

Thank you for your review Reinard! We're glad that TinyTake works well for you. It is an honor to know that it has become a natural part of your workflow, thank you for being a value customer! Cheers

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Verified Reviewer

Good OTS System

Used Weekly for 6-12 months
Reviewed on 26/10/2018
Review Source: Capterra

The tech support and developers are very responsive and helpful. They are particularly accommodating to non-tech savy customers.

Pros

The time needed to design and develop site pages is greatly minimized by using the templates provided when compared to developing a website from the ground up. Mango Social Intranet has an existing integration for many of the web apps you may already be using, so it's not necessary to completely jump ship (at least not right away) on the products your company is accustom to using.

There were some features that we wanted that were not available to us. For the simpler requests, the developers provided us a piece of code that we could use whenever we wanted to use that feature. I definitely was not expecting that level of service from the team and was very appreciative. Other, more complex requests were made available to us in later releases of the product.

Cons

The branding package offered by Mango is a bit mimimal. However, if you have a web designer on staff, they can apply a custom css to improve the look and feel of your site.

Response from MangoApps

Thank you for taking the time to review MangoApps. I'm pleased to see that you've had positive experiences with our support and developers!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sarah I.

Ease of Use and Frequent Updates

Used Daily for 1+ year
Reviewed on 26/10/2018
Review Source: Capterra

Pros

I like how easy it is to navigate and also use. I mostly use the posting/wiki/tracker tools which are very user friendly. I also enjoy how often the sofware is updated.

Cons

Sometimes there are glitches that don't get fixed. Most recently, saving a post as a draft and then when it does get posted it isn't at the top of the feed, it is buried toward the bottom when it was originally drafted (instead of when it was published).

Response from MangoApps

Sarah, thank you for providing us with a review and feedback! We are proud to have you as a customer, and hope to earn your business for years to come. I'm sorry to hear about your recent issue, please don't hesitate to reach out for help. Reporting issues and bugs helps us improve the product for customers new and old!

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Sabrina S.

Great Support and Easy to Use

Used Daily for 2+ years
Reviewed on 07/11/2018
Review Source: Capterra

Pros

I like how much support we got from the Mango team to get the product up and running. Also we were able to get this tool up in a very short time!

Cons

The customization aspect. It was hard customizing some of the overall css styles for the site

Response from MangoApps

Thank you very much for your review Sabrina! We take tremendous pride in our customer's satisfaction, especially what we do to support and onboard our customers.

I will pass along your feedback regarding the customization aspect. Thank you again for being a MangoApps customer!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Vlady S.

Useful software

Used Daily for 1+ year
Reviewed on 20/11/2018
Review Source: Capterra

Pros

The fact that is easy to use and control who can see what. You need like a day training and you are done.

Cons

The fact that I am an admin and I still could not delete a project. I tried for a while and the help section still did not help me

Response from MangoApps

Thank you for your review Vlady! We love to hear from our customers, and i'm happy to see you're enjoying your experience with MangoApps. I'm glad that we've nailed it on making it easy and quick to get up to speed.

Please reach out to us when you get a chance regarding the admin deletion of projects- I want to make sure we not only solve this issue for you, but make it easy for others who may need to do the same.

https://www.mangoapps.com/help/contact-us

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

MangoApps

Used Daily for 2+ years
Reviewed on 05/11/2018
Review Source: Capterra

Pros

Cost effective solution with lots of features and very helpful support and development team.

Cons

Reliability is an issue. A lot of times new patches seem to break things and in general we spend a lot of time fixing/updating installations across team PCs.

Response from MangoApps

Thank you for your feedback! I will be sure to pass along the reliability concerns. If there is anything we can do proactively on our end to work with you on resolving issues please don't hesitate to reach out.

https://www.mangoapps.com/contactus

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jamie H.

MangoApps is Wonderful!

Used Daily for 2+ years
Reviewed on 26/10/2018
Review Source: Capterra

Pros

The software is very intuitive and has a ton of useful features. We can't imagine trying to communicate to our membership without it! Bonus points for having a great app too!

Cons

Nothing! We've loved using MangoApps and plan to continue using it!

Response from MangoApps

Jamie, thanks for taking the time to review MangoApps! We absolutely love to hear that you enjoy using MangoApps and how well it works for Education Justice Project! Hope to continue this relationship for many many years to come. Cheers!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kamran R.

Wikis are the best

Used Weekly for 2+ years
Reviewed on 03/11/2018
Review Source: Capterra

Our entire knowledge base is being handled by mango apps. We're categorized into different departments so the departments feature for us is very handy.

Pros

User management, departments and roles have been best organized. The APIs are a big plus. We usually use skype for text communication but we've also considered mango apps chat as an alternative.

Cons

It should have a desktop application as well, like for macbook and windows.

Response from MangoApps

Thank you for your review Kamran! I'm happy to hear that MangoApps is working well for your business and that the APIs make life easier. As you may already know, we do have desktop apps for Mac/PC that allows for communication and composing posts/updates, questions, polls and more into any team as needed. It is not the full experience of Mango like on web, but i'll be sure to pass your feedback along. Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Nick F.

Great For Coworker Communication!

Used Daily for 2+ years
Reviewed on 30/04/2019
Review Source: Capterra

Pros

The interface makes it very easy to communicate with colleagues.

Cons

overwhelming at times, has many features

Response from MangoApps

Nick, thank you for taking the time to review us! We appreciate your business, and are glad to see that MangoApps fits well into your work flow. What can we do to make the features of MangoApps feel more useful (when you need them) and less overwhelming (when you don't)? Thank you again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Office Chat by MangoApps

Used Daily for 1+ year
Reviewed on 15/04/2019
Review Source: Capterra

We needed an internal chat and this fits the bill for our needs. This is used multiple times daily by all staff. Staff can be reached anywhere in the building when using either the iOS or android app on their phone.

Pros

Office Chat was easy to set up and maintain. Can use on iOS, Android or the web version.

Cons

Not everyone can set up groups unless given permission by an administrator.

Response from MangoApps

Thank you for taking the time to review us! We appreciate your business, and are glad to see that MangoApps fits well into your work flow. Thank you again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Verified Reviewer

Honest MangoApps Review

Used Weekly for 1+ year
Reviewed on 02/11/2018
Review Source: Capterra

The main benefit aside from a central location for our files is keeping employees who are spread out across four countries connected.

Pros

I like that it brings a social networking style "intranet" for our company. We can store shared files, have a nice company directory, and post fun updates to all. We are an international company and it is a great tool for keeping remote employees connected.

Cons

The search feature doesn't always pick up what I'm looking for, which can be frustrating.

Response from MangoApps

Thank you very much for sharing your feedback! I'm glad that you are enjoying the social aspect of MangoApps, and find it a great tool to keep employees connected. I will be sure to pass on your feedback regarding search, but i'd love to urge you to reach out to our support team to understand if there is something more immediate that we can address or train on if needed. Thank you again!

https://www.mangoapps.com/contactus

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
John S.

11/12/2018 Review by JS

Used Weekly for 2+ years
Reviewed on 12/11/2018
Review Source: Capterra

It is rock solid and does exactly what I need. Also, it is very apparent (especially by this survey) that the developers are diligent in making the product better.

Pros

I use MangoApps mostly as a screenshot tool with the ability to annotate. The annotation ability is the best part and the reason why I went with MangoApps.

Cons

Some of the annotations could have more variations. For instance, the arrows are very big. Sometimes I want an arrow is thinner or at least more understated.

Response from MangoApps

Thank you for your review John! I'm glad to hear that the screenshot aspect of MangoApps meets your needs. I will be sure to pass along the feedback regarding variations in annotation. Thank you again!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Verified Reviewer

Just okay, but sometimes helpful

Used Monthly for 1+ year
Reviewed on 26/04/2019
Review Source: Capterra

Pros

We use this as the organization's intranet. It's a one-stop site for things like submitting IT tickets, ordering print supplies, and viewing relevant company information. If utilized correctly, it gives employees the opportunity to interact with each other (HR compares it to Facebook, but I wouldn't go that far).

Cons

My organization doesn't fully utilize it (or maybe correctly utilize it?), so the site is pretty messy and unorganized. It's difficult to find things sometimes because there are so many different folders and categories and pages. It would be easier if they cleaned it up and consolidated the extra pages that don't add a lot of value. It seems Mango's interface hasn't been updated in awhile.

Response from MangoApps

Thank you for your review of MangoApps! I'm glad that it fits well into your workflow, and is helpful when you need it. I understand your frustration regarding how your organization has either underutilized or incorrectly utilized the tools. We'd love to check-in with the Intranet admin and see what we can do to help them with suggestions or guidance for freshening things up. Please have them reach out.

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
Jessica C.

Convenient

Used Daily for 1+ year
Reviewed on 24/04/2019
Review Source: Capterra

The app is great.

Pros

Easy navigation, easy access, and allows the staff to stay connect on matters at all times.

Cons

Unable to set notifications for separate groups

Response from MangoApps

Jessica, thank you for taking the time to review us! We appreciate your business, and are glad to see that MangoApps fits well into your work flow. Thank you again!

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Verified Reviewer

Incredible search capability, can also be used like Dropbox

Used Weekly for 1+ year
Reviewed on 26/10/2018
Review Source: Capterra

Pros

I generally use it as an information store (FAQs, Walk-throughs) for my users. The search capability, for the users to find all the info they need is truly second to none.

I also love the ability to create a link, for both internal and external individuals, to share documents and other data with.

Cons

It took 2-3 times of creating the information pages to get the full process down. Not that its difficult just that there is so much functionality.

Response from MangoApps

Thank you for your review! Glad to hear you are impressed with our search capability! If there is anything we can do to improve creation processes as you mention, please don't hesitate to let us know!

[email protected]

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Verified Reviewer

Information

Used Daily for 6-12 months
Reviewed on 31/10/2018
Review Source: Capterra

I work in it all day. I enjoy working in MangoApps.

Pros

Able to look at a lot of information on 1 page.

Cons

The amount of buttons should be in proportion to your access.

Response from MangoApps

Thank you for your feedback! I am glad to see that you enjoy working in MangoApps- I will also pass on your feedback in regards to button layout vs. account access. Cheers!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Robert W.

I never see me Mango alerts

Used Daily for 1+ year
Reviewed on 27/03/2019
Review Source: Capterra

Pros

not much I cant honestly say there is anything it does well that I feel is indispensable

Cons

i only use it in my office. i never remember to use it on my phone and everyone just texts anyway. mine doesn't alert me visually when I have messages. I finally figured out my volume was too low to hear the audible alert so I think that's ok. the font is tiny in the messages. since we have a fiber optic line email is so quick im not sure why we need mango. most messages are impossible to delete

Response from MangoApps

Robert, thank you for taking the time to review us! We appreciate your business, and are glad to see that MangoApps fits well into your work flow. I will pass along your feedback, but i'd also love to have you contact our support to work on resolving each of the issues you mention. Thank you again!

Rating breakdown

Ease of Use

Likelihood to recommend

3.0/10
Kate R.

Mango Apps Review

Used Weekly for 1+ year
Reviewed on 06/11/2018
Review Source: Capterra

Pros

It provides the resources we need for our members

Cons

Seems outdated. Some of the functionality is not intuitive.

Response from MangoApps

Thank you for your feedback Kate! As you and others at XYP know, we take this feedback very seriously and strive to make MangoApps better for all of our customers. This not only goes into the product, but also into how we onboard, support, and continue to earn our customer's business. We will continue to strive to update our product and functionality to meet the needs of our customers. Thank you again for taking the time to provide us feedback.

Rating breakdown

Ease of Use

Likelihood to recommend

2.0/10
Nitin K.

Nice and handy

Used Weekly for 1+ year
Reviewed on 03/05/2019
Review Source: Capterra

Pros

It's come very handy and easy to use when needed. gives option to either capture the area or full window

Cons

I wish it had option to capture scrolling window.

Response from MangoApps

Hi Nitin, thank you very much for taking the time to review TinyTake by MangoApps! I'm happy to inform you that you can indeed capture a scrolling window by video if you choose to do so. In regards to doing so during an image capture- I will be sure to pass along your feedback as a consideration for our product team. Thank you again for being a valued customer!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10