ProntoForms Reviews

Easy to configure, create forms, create users, create roles, give access, feeding data, API

Reviewed on 02/02/2018

Signing up the member without using paper form. That avoid the data re-entry.

What is my experience with ProntoForms?

Reviewed on 13/07/2021

It's good, I consider for keep for a time.

ProntoForms Review

Reviewed on 31/05/2022

Not a fan

Reviewed on 28/01/2019

There isn't many positives I can convey. I have developed safety audits for several companies, using both Predictive Solutions and iAuditor, both of which I prefer. Pronto Forms was a program that our parent company went to and wanted to be consistent and pushed it out to all of it's subsidiary companies; so I had no choice. Creating the form was no problem, however we aren't a company that is at a site for multiple months at a time, we may only be at a project for 2-3 days, and we are constantly moving employees around, which means every time you do this, you have to update your form, then ensure all the users sync the data for it to show up before they use it again. When trying to use the data, it's pointless. You enter data on the Pronto Forms site, then you have to go to a different website to get your data. Predictive Solutions is obviously the Cadillac of Safety auditing software, the one fault with them I have is that if you have to make changes, it isn't as easy as making the changes yourself, you send them into your contact for them to make the changes. Pronto Forms gives you that freedom, I will give them that, but still, as the administrator of these forms as well as having my main job function, unless you are a company that hires someone specifically to manage the Pronto Forms entry and collection, I would steer clear. As soon as our contract is up, we will be going back to iAuditor, which is far less expensive, allows up to three user devices per user (being an admin, I have to change devices regularly, and each time, it locks me out of the other device I am using). I hate giving a company a bad review, but what we were sold on and what the final product was, is light years away from each other.

The Best Customizable software out there for mobile forms

Reviewed on 27/08/2018

We are continuously working with Pronto Forms to make this software the best it can be to suit ours and other companies needs.

Great Product!!

Reviewed on 08/11/2017

Powerful Platform

Reviewed on 10/12/2018

I have used ProntoForms for FM and HSE services.

One Of The Best Things We Have Done

Reviewed on 10/09/2018

ProntoForms is a very useful tool in our business.

Reviewed on 20/01/2022

ProntoFroms has it all... if you're willing to learn

Reviewed on 05/12/2018

Love working with the PF team and seeing it at use within my building organization.

Intelligent Invoicing Made Easy- Pronto Forms Mobile- Forms

Reviewed on 26/10/2016

Our company was using a paper based 3 copy invoicing system 3 years ago and our new owner started out looking to reduce this labour & time consuming process at the end of every monthly billing cycle in the office. We did our research and found Pronto Forms seemed like a good match for getting the job done. The mobile application also allowed us to equip our Service Technicians out in the field with a mobile device to process invoices on the spot. This brought multiple effiencies and time consuming cuts to their work day as well. They were able to process invoices on the spot , obtaining the custmer approval signature and adding as many comments as necessary to alert inside office staff or customer management of a potential issue or condition. Not only are we working more efficiently, but we have reduced some of the added pressure and amount of time the Service Technicians in the field were spending on administration.
The Pronto Forms Development Staff and the Technical Support Staff are easily accessible and respond with solutions in a timely matter. They are easy to work with and bring information to us in a non technical manner, that we who may not be at the same technical level of knowledge, understand.
We continue to work with the Pronto Team to develop and implement custom forms as our business expands, and we offer additional services to newly acquired customer demographics.
We have had great results thus far with Pronto Forms and as we continuing to expand our business will look to their knowledge and expertise for the custom form fit.

Taylor Freezer

Reviewed on 29/10/2016

The last round of beta releases; Repeating sections & Conditional Logic, is a major step forward, but you need to get caught up on the web portal so we can adjust the forms on beta changes ourselves (I'm also involved with that beta team and reviewed the first draft last week).

Still need major functionality added in file (data source) features and more advanced conditional logic to make this product top end.

Customer service in the past was just so, so and Taylor felt like their voice was not being heard and was actually starting to look at alternatives mostly due to of lack of functionality . But lately since being very involved with various beta teams, the contact level has been superior, and response great. The enhancements we've been asking for, for years are starting to become available and Taylor is starting to see light at the end of the tunnel. If this tend continues, Taylor will continue to deploy this product.

Exceptional Features, Value, Service

Reviewed on 28/10/2016

Form the very start, the ProntoForms people and their forms & service have been exceptional. My custom form processes, for entry & approval were addressed by the ProntoForms developers under the guidance of an wonderful Project Manager. They listed carefully and created an APP environment to meet the demanding needs of the salesforce. we covered every aspect, process steps, details on the screen, best formats, folders, data flow, yes, we covered everything.. The account management group was always there to provide support and consultation too.
Our ProntoForm form is successfully operating after two years in production - still going strong. A true measure of success- satisfied salespeople.. that's a great accomplishment!

The PronotForms support team is one of the best that I've ever experienced.. Timely, practical accurate responses and solutions, even going the extra mile to provide creative options when I have exceptions!

Every member of ProntoForms team is personable, dedicated, and focused..

Ask me about value?.. Satisfied salespeople, a service level near 100%. my management pleased with the data received, and I have time for other projects .. PRICELESS

Thanks ProntoForms - SUPER Job!!

Data forms are more uniform, consistant & accurate

Reviewed on 19/11/2018

We have always had a problem with delay in data entry. Now that prontoforms is easy to use and connected via mobile network, forms come in on time and in one format set from our form building team. With one person controlling the format and output it makes the process more uniform and organized as well.

Diversified Maintenance Pronto Forms Review

Reviewed on 01/11/2016

Pronto Forms has provided a platform in which we can give the much needed feedback to the users. It gives us the information necessary to manage our teams and make business decisions. The best part is how quickly we can receive the information. Getting QCs or KPIs in real time as soon as the submit them is priceless.

Pronto - The Best Mobile Reporting Tool on the Market

Reviewed on 25/10/2016

Pronto is a great product that offers lots of functionality and almost endless customization. I like the ability to create custom forms from scratch or by customizing existing forms that are already pre-loaded into Pronto. You can continually tweak your form in order to get the data that you desire in the format that you desire. The support pages offer lots of advice in order to assist you in getting your forms to perform how you want. I've been able to figure out most things simply by reading the help articles and then trying it out. The few times that I've had to call customer support, I've always spoken with a friendly, helpful, and knowledgeable customer service representative.

My only real critique of Pronto is the fact that data results cannot be permanently stored on the Pronto web portal. In Pronto's defense, it does offer lots of options for backing up your data such as Google Drive, Drop Box, etc. However, I really like the filtering options that Pronto offers on their web portal, and I can't filter data that's over 45 days old. It disappears.

All in all, it's a really great product, and it has really changed our operation in a positive manner. I've used a few other would-be Pronto competitors, but Pronto is the best product overall, hands down.

Easy to use and effective form building

Reviewed on 16/08/2018

Great For All Depts in My Business

Reviewed on 20/09/2018

Love Pronto Forms for payroll, safety, project management, Human Resources, Purchasing Dept and inventory tracking.

Revolutionised our business

Reviewed on 02/11/2018

Great, versatile mobile program.

Reviewed on 04/12/2018

KONE safety audits

Reviewed on 26/10/2016

Our 640+ end-users are very pleased with the product and we've created many efficiencies that we did not have with paper audits. Completing audits is a very simple process using the app on your device. However, as an administrator, setting up the forms and understanding how to set up destinations has been the most challenging part of this process for myself. Thankfully, your tech support team has been very helpful in troubleshooting. Additionally, it would be nice to have more notification when PF develops new functionality. I rarely see any announcements anymore about new products or functionality.

App worked fine until a few days ago

Reviewed on 23/10/2018

Eliminating paper logs for refrigerant use makes compliance with EPA regulations automatic. All my retail location information is in the database, so I can submit information without unnecessary typing

The best one in the world.

Reviewed on 29/10/2016

The ProntoForms is an amazing tool and very useful for different types of businesses.

The use of the platform is simple, agile and with excellent benefits for the daily operation of the company.

I recommend the using of the solution to all people that to looking for delivery processes and run more securely services, fast and at low cost.

As a suggestion, perhaps improvements in system layout and new ways to automate certain responses and results between the different responses of the developed forms.

Juan is the number one!!!!

The move to field reporting

Reviewed on 01/11/2018

ProntoForms has been assisting us in the successful move to field reporting for a number of years now. We continue to develop both productivity and service offerings to our clients with this solution at the fraction of the cost of a bespoke offering. Truly flexible and reliable.

We use this program to track quality and safety inspections and is easy to use for our field...

Reviewed on 06/12/2017