--- description: Learn more about Paycom. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Paycom Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/256/human-resources/software) > [Paycom](/software/8195/paycom) # Paycom Canonical: https://www.getapp.com.au/software/8195/paycom Page: 1 / 53\ Next: [Next page](https://www.getapp.com.au/software/8195/paycom?page=2) > Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. > > Verdict: Rated **4.4/5** by 1281 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Paycom Paycom Software, Inc. (NYSE: PAYC) is the most automated HCM platform and the only HR and payroll software built on a unique, truly single database that automates workforce management from hire to retire. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and manual processes by delivering instant access to accurate data without requiring software navigation. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify work for employers and their employees. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1281 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paycom - **Location**: Oklahoma City, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Contact Paycom for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish - **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States ## Features - 1099 Preparation - 360 Degree Feedback - 401(k) Tracking - ACA Reporting - AI Copilot - AI/Machine Learning - AML Compliance - API - Absence Management - Academic/Education - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Query - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Analytics - Applicant Tracking ## Integrations (2 total) - Indeed for Employers - NetSuite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) ## Related Categories - [HR Software](https://www.getapp.com.au/directory/256/human-resources/software) - [Payroll Software](https://www.getapp.com.au/directory/259/payroll/software) - [Talent Management Software](https://www.getapp.com.au/directory/263/talent-management/software) - [Time and Expense Software](https://www.getapp.com.au/directory/264/time-tracking-expense/software) - [Workforce Management Software](https://www.getapp.com.au/directory/267/workforce-management/software) ## Alternatives 1. [Deel](https://www.getapp.com.au/software/2051182/deel) — 4.9/5 (4285 reviews) 2. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4821 reviews) 3. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1846 reviews) 4. [RUN Powered by ADP](https://www.getapp.com.au/software/91393/run) — 4.6/5 (1431 reviews) 5. [ADP Workforce Now](https://www.getapp.com.au/software/100336/workforcenow) — 4.4/5 (7219 reviews) ## Reviews ### "Paycom makes my small HR team better\!" — 5.0/5 > **Christopher** | *10 July 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Ease of implementation and use\! The reporting feature is robust, and the Personnel Action Forms make employee changes so easy\! > > **Cons**: The entire system works well for my needs. I haven't found a feature yet that I don't like. I haven't incorporated every Paycom feature yet, but everything is great so far. > > Outstanding - implementation was thorough and supported. The training we received set us up for success. And the system is easy to use\! ----- ### "Paycom is a game changer" — 5.0/5 > **Amber** | *28 April 2026* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: Excellent Customer Service, Seamless Automation, Time Saving Efficiency, Real-time changes, Robust reporting and transparent analytics > > **Cons**: Our company is very complex and it would be nice to have the ability to request customizations as it regards to company applications > > Paycom has been a very appreciated platform within my company. Employees have had raving reviews and it has given me the ability to focus on higher level items without having to worry about data entry. It gives employees ownership of their wishes and make changes live when they want. ----- ### "Average with Room to Grow." — 3.0/5 > **Nadia** | *30 April 2026* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: I appreciate the use of dashboards. Dashboards make it easy to see all pending items, especially within a team of multiple associates. This allows any of use to check status at any time. > > **Cons**: There are often times reports or sections within the system stop working. I have had multiple instances where a report I've been using for 1 year+ stops producing the content it used. Recently, after trial and error of multiple fields with our designated Paycom rep, we came to a conclusion that the developers changed something on the backend, impacting the given report. The other element that is a significant con, is the business structure and how they manage communications. Their process for communications starts at the top. They reach out the \[sensitive content hidden\] etc. when there are changes like a new sales rep being assigned to your account. However, unless your company is a small business, this is very inefficient. This results in the boots on the ground HR staff not being updated because executive management received an email communication that did not see. I understand wanting to include them from a sales perspective, but including all parties would be the better approach. That way the HR staff can discuss with their executive leadership and these communications do not get missed. > > Overall, my experience with Paycom has been average. The software itself has potential. There are hiccups and some things are updated on a delay. If communication can improve (see cons for details) I think a lot more development can occur. ----- ### "Paycom Pros and Cons" — 4.0/5 > **Michael** | *2 April 2026* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: East of having a connected data base with several connected modules so limited integrations are needed. > > **Cons**: Some of the modules are outdated (leave administration); Lacks certain modules---employee relations; recognition. Service module is very poor. No true client facing ticketing platform to monitor open tickets. It's basically call your Paycom rep and hope that things get resolved. > > I enjoy using Paycom. I have used several other HR platforms and Paycom is very competitive. Their service model needs some work and some of their modules need updating, but I would consider them highly competitive in the HRIS space. ----- ### "Streamlined Benefits Administration with a Learning Curve" — 4.0/5 > **Susan** | *23 April 2026* | Human Resources | Recommendation rating: 7.0/10 > > **Pros**: Our Paycom specialist offers excellent customer service and is responsive anytime we reach out with questions. Employee Self-Service Functionality: Paycom empowers employees to manage their own benefit elections, updates, and payroll details, which significantly reduces administrative workload and improves data accuracy. All-in-One Platform: The integration of payroll, benefits administration, and HR functions into a single system streamlines processes and minimizes the need for multiple systems or manual reconciliation. > > **Cons**: User Interface Complexity: While robust, the system can feel unintuitive at times, particularly for new users or employees navigating benefit elections without guidance. Limited Flexibility in Reporting: Custom reporting for benefits and compliance tracking can require workarounds or additional time to configure effectively. > > As a Benefits Specialist, my experience with Paycom has been largely positive. The platform excels in centralizing HR and benefits administration, which drives efficiency and supports compliance efforts. However, there is a learning curve for both administrators and employees, and reporting capabilities could be more flexible. Overall, Paycom is a strong solution for organizations seeking a unified HR system, provided there is adequate training and internal support to maximize its capabilities. ----- Page: 1 / 53\ Next: [Next page](https://www.getapp.com.au/software/8195/paycom?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/8195/paycom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data