Expensify Reviews

User friendliness is uncomparable. Straigforward options and clear visuals.

The lack of billing, invoicing and cost tracking features. This is why we switched to CORE. I hate CORE. I love Expensify. I miss it

We loved this tool. It worked so well for our nonprofit. It integrated well with credit cards and payments.

Two things completely turned me off of Expensify. THey started integrating DEI into their marketing. I remember coming to the site and they had splashed all over the screen BLM material. I dont need their progressive ideals of BLM or pride shoved at me. Just process receipts.

The second thing that turned me off was that I was no longer able to connect with my primary banks.

Compared to an equivalent service - nothing, they don't compare.

Very sketchy billing process - if you make any changes, your new subscription date changes with the date of the change. No heads up - it just appears on your statement. Good luck getting a person to talk to, 5 or 6 unanswered emails - called our customer sales manager, she also neglects to respond. Their customer service is severely substandard. You get a live chat and that is it. Our company has jumped ship - I highly recommend you do your homework before utilizing this program, we have found another which is leaps and bounds better and a third of the price. MAKE SURE YOU TURN OFF YOUR AUTORENEW - if you choose to use expensify. I guarantee you you will end up changing to another platform if you didn't do your homework properly on their "lack" of service / customer service and must find out the hard way.

Easy to use with a low learning curve. Simple UI. Expenses automatched well. Mobile app worked well.

Not much, it worked well and was very easy to use.

I like that i can email my expenses and it automatically creates a report. It makes it incredibly simple to submit and track expenses.

Sometimes scanning takes a bit longer than expected.

Mobile app and receipt tracking capabilities

Cost and reporting features. I wish there were more options to pull reports and show the detail of the receipts attached. Better linking with emailed receipts.

Expensify was easy to customize (both fields, and groups for employees), so we were able to use it for our exact needs and set up different parameters for different groups of employees. The mobile features are also very useful.

It would be helpful to be able to customize some of the automized report submissions, and customize various reminders to send out to employees.

- App functionality
- scanning and recognition
- quite smart in remembering your recurring expenses and vat attributions, etc
- time gained on all tasks: me on making the reports and finance to check and make my reimbursement

Need different profiles to use with separate setups for different countries (when frequently traveling different countries)

Ease of importing receipts and expenses.

Some difficulty with setup in terms of approvers and various workstreams.

ease of use, ease of deployment, ease of account management

xero integration is almost non existent even though its a "feature", customer service's main resolutions are uninstall/reinstall

I love the fact that it tracks employees business expenses easily. It has a great UI for users like me and it's easy to manage. Am able to submit and approve expense reports especially when my clients are traveling. It offers a self-service setup with dedicated support making my job easier

Its customer service only favours large companies bt small businesses or self-employed like me we can only receive support through chat or mail. So it is challenging when something complex needs to change

I like that I can see past receipts and expenses. I also like the app.

There do seem to be some areas that require too many steps, in my opinion. For example, if I wanted to mark down that there were others at the dinner table, there are several extra steps that you need to go through.

Not much now that I found an alternative expense reporting system for my company. Expensify was great when there was little other competition. The price was more reasonable than others. The receipt matching was decent, and it was awesome to have it integrated with Quickbooks to reduce financial admin.

It is very clunky and slow. It would take forever to pull reports, make changes, or create pdfs. It is also expensive in comparison to new kids on the block that are more feature rich with advanced technology that are free.

Loving the simplicity of use of the Expensify app, helped me tremendously while travelling for work in keeping track of my travel expenses. Loving also the on-the-air currency exchange feature when submitting receipts that happens on the app.

No cons so far, loving the app and awesome support team.

This tool features an exceptionally interactive dashboard designed to provide users with a seamlessly comfortable experience while utilizing its capabilities.

There are no specific Identified cons we have observed.

easy to understand, the travel expenses are easy to submit once you understand you can copy repeating commutes

for us the system works as expected, no downsides

Email receipts to upload to Expensify is super convenient.

Amex account activity import can be finicky.

I like the ease of use, and lack of flashiness of Expensify. Mobile seems to work well, and the receipt scanning is quick often.

IT is very bare bones, it works ok, but there is little intelligence to it. for example when entering mileage it should know what category that is.

I just love that I can scan a receipt or upload a photo and have my expenses signed off before a work trip is even complete.

Sometimes I get a little confused with the codes but that's more organisational issues than a reflection on the software itself.

It's an easy to use product, that's inexpensive, and is great for expense submission, and management.

Needs scalability to larger businesses to use and a business wide expense management tool.

What I like most about Expensify is that we can easily document and keep up with expenses at the hospital. We can use this when creating the budget as well.

There isn't anything that I would change about Expensify at this time. For what we use it for it works great!

How easy to them make a photo of the ticket and give me all easily

Is awesome how it works, sometimes give some error, but 99% of the times is good

So easy to use that it is almost effortless. Receipts and uploading information are a breeze.

Really nothing. It is so complete that out company loves how easy it is to use. It stops the confusion on what can be claimed and not by our company.