--- description: Learn more about Xactly Incent. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Xactly Incent Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/254/benefits-administration/software) > [Xactly Incent](/software/2447/xactly-sales-performance-management-spm) # Xactly Incent Canonical: https://www.getapp.com.au/software/2447/xactly-sales-performance-management-spm Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/2447/xactly-sales-performance-management-spm?page=2) > Xactly Incent allows companies to design, automate and manage incentive compensation. > > Verdict: Rated **4.2/5** by 252 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Xactly Incent \* Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables. \* Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance. \* Plan document and workflow management: Configure, track, and manage compensation processes. \* Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts. \* Incentive statements: Get detailed incentive statements for transparency and visibility at the individual or team level. \* Commission estimator: Make it easy for your team to see how much they can earn based on opportunities. \* Incentive plan summaries: Provide reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, SPIF programs and more. \* ICM mobile visibility (TR option) \* Powerful data integrations: Integrate with virtually any CRM, ERP, or HCM, like Salesforce, Microsoft Dynamics and Netsuite. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 252 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Xactly - **Location**: San Jose, US - **Founded**: 2005 ## Commercial Context - **Pricing Details**: Contact Xactly for a demo and pricing. www.xactlycorp.com/request-demo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Czech, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Polish, Slovak, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Canada, China, Germany, India, Japan, New Zealand, United Kingdom, United States ## Features - Agency Commission - Audit Management - Bonus Management - Budget Management - CRM - CRM Integration - Commission Calculator - Commission Management - Commission Scheduling - Commission Statements - Compensation Management - Compensation Plan Modeling - Compensation Statements - Customizable Reports - Data Import/Export - FMLA Administration - Flat Commissions - Forecasting - Incentive Management - Market Data Analysis ## Integrations (3 total) - Dynamics 365 Customer Voice - HubSpot CRM - Snowflake ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Benefits Administration Software](https://www.getapp.com.au/directory/254/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.getapp.com.au/directory/254/benefits-administration/software) - [Sales Force Automation Software](https://www.getapp.com.au/directory/338/sales-force-automation/software) - [Commission Software](https://www.getapp.com.au/directory/342/sales-commission/software) - [Compensation Management Software](https://www.getapp.com.au/directory/733/compensation-management/software) - [CRM Software](https://www.getapp.com.au/directory/230/crm/software) ## Alternatives 1. [CaptivateIQ](https://www.getapp.com.au/software/117651/captivateiq) — 4.8/5 (873 reviews) 2. [Everstage](https://www.getapp.com.au/software/2055909/everstage) — 4.8/5 (955 reviews) 3. [Qobra](https://www.getapp.com.au/software/2078391/qobra) — 4.9/5 (437 reviews) 4. [beqom Pay Management](https://www.getapp.com.au/software/2068095/sales-performance-management) — 4.8/5 (8 reviews) 5. [QuotaPath](https://www.getapp.com.au/software/2053453/quotapath) — 4.5/5 (123 reviews) ## Reviews ### "Growing Company Requiring Automation, Xactly Meets Requirements\!" — 5.0/5 > **Katherine** | *17 October 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Great tool overall. For a company that was about 200 sales reps along with SEs, CSMs, CAMs...to generate plan documents for, this tool was a game changer as it was much more automated compared to the excel files we had to send out and receive back in email after approval. Automation was key to any vendors we were reviewing as we were a start up that was quickly growing. eXactly met these requirements amongst others. > > **Cons**: While very flexible, there are times where it didnt accommodate various SPIFF programs which was no biggy as these programs only run for month or quarter at most which we were able to manually process. ----- ### "Lots info but not super easy to understand" — 4.0/5 > **Tien** | *13 December 2019* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: Features and info are great. You can all the info at once. > > **Cons**: User interface is hard to understand. You need to know where to find the info. ----- ### "Xactly is the best in the market, but the market deserves better" — 3.0/5 > **Verified Reviewer** | *25 January 2019* | Construction | Recommendation rating: 5.0/10 > > **Pros**: Commission Calculations - Ability to make changes to plans, quotas, and release documents on the fly. I liked that reps were able to log in and see the breakdown of their payments and see their attainment > > **Cons**: Cost, Implementation Time and Fee, Bugs, cannot self diagnose. Xactly Incent is supposedly the better version and upgrade from Xactly Express. In order to make it work with your organization, you will need to pay an implementation fee. Xactly then flys in trainers to configure your commission plan with their software. Once they leave, if anything breaks, you'll have to contact Xactly support. From our experience, we realize that their software is like a big black box. If anything goes wrong you keep have to run to them. They have just purchased a new software to add to their Xactly suite. This makes self diagnosis an set up super easy, but whats the worst part? Well, even though the software connects to SFDC, someone has to log into their standalone product and click REFRESH in order to sync the days commission. If your company uses daily exchange rates that pipe in from netsuite or other sources into Xactly, make sure that integration is tight, cause Xactly can mess it up. > > I originally did my company's commission in excel spreadsheets before we migrated to Xactly. Since then, there have always been errors in people's calculations. Was it worth the money and saved time? Not Really. I joined a new company and decided to replicate Xactly Express to continually stamp in SFDC. It worked well and didn't have all the diagnosis issues that Incent had. ----- ### "Leave Excel Spreadsheets Behind\!" — 5.0/5 > **Machell** | *18 June 2014* | Information Technology & Services > > **Pros**: Integration with Salesforce.com Sales Cloud Plan Builder and Manager 360 Visibility for Managers > > **Cons**: The ability to customize field names to match terminology that is used in your company's industry type. > > When our comp plans became too complicated to manage through excel spreadsheets we decided to evaluate apps that would integrate with Salesforce.com Xactly Express met all our requirements, integration with SFDC, ability to manage complex plans and 360 views for Sales Team and Managers. Implementation was painless and we received excellent support throughout the process. ----- ### "There's Got To Be A Modern Alternative To This Dinosaur Software" — 2.0/5 > **Lindsey** | *31 May 2019* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: I like having a platform that can show me my compensation and how it is broken out. > > **Cons**: It is very challenging to use. Every time I go in there it takes a long time to figure out how to see what I need to see. It is not intuitive at all. > > Xactly is a very clunky old tool for managing sales commissions. It is not intuitive and takes a long time for me to try and figure out what I'm looking at every time I open it. The dashboards have never been correct, though I'd imagine that's the fault of our admin setting it up wrong. With a lot of brain power you can get the info you need, but it's a painful process that requires a lot of concentration. There's got to be a more modern solution out there that is easier for reps to use. This will get the job done, but it's not a pleasant experience. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/2447/xactly-sales-performance-management-spm?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2447/xactly-sales-performance-management-spm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data