---
description: Learn more about typedesk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: typedesk Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [typedesk](/software/2077599/typedesk)

# typedesk

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> typedesk is a cloud-based text expander and keyboard automation application designed for businesses that allows users to create and share canned responses across their team and optimize efficiency.
> 
> Verdict: Rated **4.6/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 49 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: typedesk
- **Location**: Lille, France
- **Founded**: 2018

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Content Creation
- Content Management
- Contract Drafting
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Templates
- Data Extraction
- Data Import/Export
- Document Automation
- Document Generation
- Document Management
- Document Review

## Support Options

- Chat

## Category

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Productivity Software](https://www.getapp.com.au/directory/330/productivity/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software)
- [Document Generation Software](https://www.getapp.com.au/directory/1555/document-generation/software)

## Alternatives

1. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13547 reviews)
2. [Google Docs](https://www.getapp.com.au/software/91392/google-docs) — 4.7/5 (28798 reviews)
3. [Microsoft Excel](https://www.getapp.com.au/software/91381/excel) — 4.8/5 (19401 reviews)
4. [Microsoft Word](https://www.getapp.com.au/software/91382/microsoft-word) — 4.7/5 (2783 reviews)
5. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)

## Reviews

### "TypeDesk - Help is just a click away" — 5.0/5

> **Verified Reviewer** | *21 August 2021* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: It organize your canned responses very neatly and effectively with the power of customization. Application is very smooth and occupies very less space as compare to other apps. Current age is all about the response time and if your customer observes an unexpected delay, they will move to some other vendors. With typedesk, your business grows as your customer remains happy with the prompt support you can offer and provide.
> 
> **Cons**: Nothing much to add here. As a user, I just love typedesk
> 
> Customer Support is a vital aspect in modern day business. Customers often expects prompt responses with details and solution to their issues. Typedesk is just the answer for your customer support team. With growing business, number of customer incidents increase and with limited budget, one can employ not too many support associates. Using typedesk and canned responses, not only keep your customers happy but grow your business as well.

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### "TypeDesk makes good on support and it rocks\!" — 5.0/5

> **Bud** | *21 October 2024* | Information Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create shortcuts which makes it easy to remember what the text block was.
> 
> **Cons**: I had trouble getting my license key registered but once I asked for help it was taking my key and everything is working great.
> 
> Easy to have the text blocks I use all day long and with a shortcut the whole text goes in with NO TYPOS\!\!

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### "Super app, but takes time to integrate it into your workflow" — 4.0/5

> **Mitchell** | *6 October 2022* | Law Practice | Recommendation rating: 7.0/10
> 
> **Pros**: It does what it says on the tin\! It saves time and standardizes the look and feel of external responses to third parties.
> 
> **Cons**: It takes a while to get used to. It would be great if the app recognized standard replies and sentences typed by the user, and then automatically saved those.
> 
> The more I use it, the better it gets.

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### "Great productivity tool\!" — 5.0/5

> **Tiago** | *29 September 2024* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Saves a lot of time. Free plan available.
> 
> **Cons**: Nothing so far.

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### "Must have prodctivity tool" — 5.0/5

> **Ryan** | *11 March 2024* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: It's super easy to use and very fast. You can be up and running in less than 20 minutes - seriously.
> 
> **Cons**: I wish it was there were more keyboard shortcuts.
> 
> Now that I am finally making use of this app, it is on my essential apps for writing emails and quotes.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2077599/typedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/typedesk/> |
| en-AE | <https://www.getapp.ae/software/2077599/typedesk> |
| en-AU | <https://www.getapp.com.au/software/2077599/typedesk> |
| en-CA | <https://www.getapp.ca/software/2077599/typedesk> |
| en-GB | <https://www.getapp.co.uk/software/2077599/typedesk> |
| en-IE | <https://www.getapp.ie/software/2077599/typedesk> |
| en-NZ | <https://www.getapp.co.nz/software/2077599/typedesk> |
| en-SG | <https://www.getapp.sg/software/2077599/typedesk> |
| en-ZA | <https://www.getapp.za.com/software/2077599/typedesk> |

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