Motion.io Reviews

Motion has helped us streamline our onboarding process, along with simplifying our deal closing process, and overall keeping our business more organized. My team has been extremely happy with Motion thus far, and if we ever need help or have suggestions their team is quick to reply and help as best they can.

I would say more customization ability would be nice, along with more features, but they are growing and adding to the platform quickly, so I’m not worried about either of those.

Lots of potential but has a significant glitch with downloading files in their original format.

If you share a spreadsheet with a client, they can accidentally download it as a PDF. This is causing frustration with my clients & staff thus causing us all more work.

User friendly, super professional and helpful support team, game changer for growing businesses and those that want to organize and streamline their workflow and communication. You can’t out a price tag on that. Well worth it!

I have zero complaints and am extremely satisfied.

The customisation of the platform is very extensive. Also how easy it is to onboard clients because of it. Lastly the fact you can use Zapier to trigger automations based on actions on the platform.

I really wish they had a Make.com integration.

It's so easy to use and allows amazing client portals.

It can be a bit of a learning curve to know how to fly use it but their team is amazing and well hand walk you through it.

The ability to customize a portal for my customers was why I chose Motion.io initially. Their on-going development just keeps confirming they were the best company to provide my customers with a portal to collaborate with our team and make the process seamless.

I have only ran across a couple of items that would be nice to have but not show stoppers. Although, the communication with the Motion.io team was great and the couple items I pointed out were already on their project list for future updates.

There are a ton of different features. I like that you can customize everything to meet your needs.

Set up can take some time but is worth it.

Motion.io has proven to be an invaluable tool for our client onboarding, as well as for internal and client task management. With its user-friendly interface and robust features, we can streamline the onboarding process, ensuring a smooth and efficient experience for our clients.

For internal task management, Motion.io helps us stay organized and on track with our projects, facilitating seamless communication and collaboration among team members. It also enhances our ability to manage client tasks, allowing us to monitor progress, set deadlines, and ensure that all client requirements are met promptly and effectively.

Not that we do not like but hopefully you'll have mobile app for easier access.

I love the ease and simplicity of setting it up and using it. I don't even have to record a tutorial for my clients. This is the only tool that makes it super easy to send automated reminders and keep track of my client's to-dos. The magic automations that link one task to the next are also really nifty.

Unfortunately there are still a few kinks I'll find here and there, such as tasks marked "done" showing back up as active, or having to click twice to assign a person to a task - but I also understand that it's a relatively new product. I also feel that for a tool as simple as this, the price should be cheaper and/or have more of the features included in the lower tier.

The ability to keep track of everyrhing whilenworkimg with a client

Email open feature needs to be able to drill down

I love how easy it is to set up from the backend side but even more so how easy it is on the front end for clients. I have spent the last couple years looking for the right system to make project management easier WHILE having the ability to showcase the collaborative efforts between clients but every system was always too complex for them. I didn't have to do any explanation to any client once implemented and it's been smooth ever since. The magic link feature is brilliant. I love customizing portals. So excited for all of the new rollouts because I definitely see my agency growing with Motion!

Nothing that I like the least but I would like a little more customization or understanding of the automations that include zapier

I love that I am able to set to-do tasks for clients and they automatically get a message that they have a task to complete. I think the reminders they receive are helpful also! I like that I can manage multiple projects at the same time and I can prioritize based on due date. I also like that clients to upload documents that I request directly on the portal.

It is a bit slow, but it is not too bad.

Due dates and reminders are great. The team is very responsive and quick to take feedback and ideas and implement them

Still some holes in automations but they are rapidly improving

Ease of use from my end and the client end

They are a newer company. Because of this they have functionalities that are being rolled out this year vs. already existing in the system.

Motion.io has been a game-changer for our digital marketing agency. Its intuitive project management system and real-time collaboration tools have streamlined our workflows, ensuring projects stay on track. The platform’s robust analytics help us make data-driven decisions, while customizable workflows allow us to tailor processes to our needs. Seamless integrations with other tools we use daily save us time and enhance productivity. Plus, their responsive support team ensures we never miss a beat. Motion.io has significantly improved our efficiency and overall campaign performance. Highly recommended!

Nothing we don’t like. Motion.io has been great for our company

It makes the overall process much easier than before. I do high-level work and it's crucial I track the pieces of not just onboarding but also what happens as we work together. Before this, I was piecing things together, and it was in all different places, making it time-consuming to track.

I would love it if there were a little more visual design to make the portal look prettier, but that is a small thing that has nothing to do with its use.

They accept feedback and continue to make improvements on the platform.

Cost per team members. I have one team member who logins maybe once a month and still have to pay full price.

Very easy to use, clients adopt it without any problems. If you have many projects to administer and gateway points where you need clients to submit documents, approve drafts and deliverables, sign agreements etc. Then this works perfectly.

No big drawbacks - it works. Licensing costs can add up, but the key is to focus on those who administer a project with one or more clients.