VenueSumo Reviews
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9 Reviews
- Industry: Sports
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
VENUE SUMO - THE BEST EVER!
Reviewed on 20/09/2024
Excellent, faced paced, dynamic and easy to use. Willing and kind people behind the scenes to help...
Excellent, faced paced, dynamic and easy to use. Willing and kind people behind the scenes to help at a drop of a hat!
Pros
The service, the price, and the program itself!
Cons
Hmmmm, I would have to think about that - nothing comes to mind.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bike Skills Review of the VenueSumo Venue Management Software
Reviewed on 08/11/2024
Our bike park is quite unique in that on top of offering entertainment services for children we...
Our bike park is quite unique in that on top of offering entertainment services for children we also provide lessons. This made all other booking software we used quite tricky, all excelling in one bit either non existent or very poor in the other service. However from day 1 VenueSumo has been listening to our needs and working closely with us to see how to adapt their system to suit our needs. Any have they delivered! The support team has been incredible, replying to emails and phone calls at any time. Our biggest hurdle of limiting lessons bookings to a different number based of daily capacity was overcome in no time. VenueSumo has been very adaptable and the communication top notch. We couldn’t be any happier as are our clients who find it so much easier to book a session online. Since using this software, the number of phone calls relating to booking issues has drastically reduced, and we couldn’t be any happier. Thank you VenueSumo
Pros
We liked how adaptable they’ve been to suit our needs.
Cons
Nothing in general. Just the change like any change brings different challenges and new training for all the staff but the benefits made it all worth.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love VenueSumo
Reviewed on 01/11/2024
Overall everything has been great. First year with the system and it ran good and looking forward...
Overall everything has been great. First year with the system and it ran good and looking forward to another season with this system. The developers have taken our suggestions and are working on getting them implemented.
Pros
The ease of use. It is very easy to learn and teach employees. I also love how the developers take our suggestions and actually make them happen.
Cons
Reporting. Would like to see more specific reports for products and sales. Product entry. Discounts.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience and outcomes
Reviewed on 10/05/2024
we have had an extremely good experience. The Venue Sumo team assist with transition from another...
we have had an extremely good experience. The Venue Sumo team assist with transition from another platform which entailed porting across customer data and establishing our products. We have nothing but compliments for the team and experience.
Pros
Vene Sumo is fairly intuitive and easy to navigate. The support we have received has been excellent. The integration process with merchants' solutions both card present and ecommerce has been very good.
Cons
Nothing specific. The Venue Sumo team continue to work with us to develop what we need in a timely manner.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Go-To Platform
Reviewed on 26/06/2024
The Team at venue sumo pride themselves in delivering a top quality platform and actually back it...
The Team at venue sumo pride themselves in delivering a top quality platform and actually back it with their support. Would recommend to anyone !
Pros
Ease of use.
Full support from the team. Every enquiry answered asap. Never left in the dark.
Cons
N/A.
- Industry: Recreational Facilities & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Moved to VenueSumo and haven't looked back. Highly Recommend !
Reviewed on 15/05/2024
Since changing to VenuSumo we haven't looked back. Our business operations have been streamlined,...
Since changing to VenuSumo we haven't looked back. Our business operations have been streamlined, we are now operating with much more efficient business function and our day to day operations have been made so much easier to manage. We can't speak highly enough of the support team behind VenueSumo and the product itself across all areas of our business. It's a huge plus for us, thanks to all the team
Pros
VenueSumo has provided our business with the freedom and flexibility to tailor our business management software and customise it to suite our needs. We are no longer limited by functionality and our business is now experiencing vastly improved efficiency across all operational areas.
Areas of improvement include point of sale, reporting, event management, ticketing and customer management and a lot more. I would highly recommend this software
Cons
We really haven't experienced any negative points to date. Service provide has meant we've been able to continually migrate VenueSumo and tailor it to suit our venue perfectly
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great stuff!
Reviewed on 16/05/2024
Pros
The customer support is amazing and the system is super user friendly.
Cons
If there are any they will be resolved in a flash!
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic booking management software
Reviewed on 06/09/2024
VenueSumo has been fantastic for our business, especially the assistance offered by [sensitive...
VenueSumo has been fantastic for our business, especially the assistance offered by [sensitive content hidden] from the support team!
Pros
It allows our business to make bookings, keep a track of the bookings and amend the bookings in an easy to use interface.
It links incredibly well with our website.
It allows for seamless payment processing
Cons
I do not have any concerns with the way VenueSumo operates
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Venue Sumo saves time and money
Reviewed on 20/05/2024
The Sumo team are very responsive, receptive to feedback and are there to help with finding the...
The Sumo team are very responsive, receptive to feedback and are there to help with finding the right solution to your problems.
Pros
Venue Sumo intergrating both point of sale and our birthday party bookings (Group bookings).
Cons
The learning curve on a new system. This comes with all new systems and not necessarily a venuesumo issue.
