--- description: Learn more about UXtweak. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UXtweak Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [UX Software](/directory/1287/ux/software) > [UXtweak](/software/2059778/uxtweak) # UXtweak Canonical: https://www.getapp.com.au/software/2059778/uxtweak Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2059778/uxtweak?page=2) > UXtweak is a multifunctional UX research platform that allows you to conduct usability studies of your website, app, and prototype. > > Verdict: Rated **4.8/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 34 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UXtweak - **Founded**: 2019 ## Commercial Context - **Starting Price**: EUR 99.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Starter - Free Plus - $99/month or $80/month (billed annually) Business - $279/month or $144/month (billed annually) Enterprise - Details available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Czech, English, French, German, Slovak, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Behavior Analytics - Behavior Tracking - Customisable Branding - Customizable Questions - Data Import/Export - For Websites - Heatmaps - Monitoring - Multi-Language - Performance Metrics - Prototype Creation - Screen Activity Recording - Session Recording - Surveys & Feedback - Unmoderated Testing - Usability Testing - User Research Analysis - Widgets ## Integrations (3 total) - Axure - Figma - inVision ## Support Options - Email/Help Desk - Chat ## Category - [UX Software](https://www.getapp.com.au/directory/1287/ux/software) ## Related Categories - [UX Software](https://www.getapp.com.au/directory/1287/ux/software) - [Website Optimisation Tools](https://www.getapp.com.au/directory/1671/website-optimization-tools/software) ## Alternatives 1. [UserWay Accessibility Widget](https://www.getapp.com.au/software/2049830/userway) — 4.9/5 (328 reviews) 2. [Lucky Orange](https://www.getapp.com.au/software/112955/lucky-orange) — 4.7/5 (260 reviews) 3. [Adobe XD](https://www.getapp.com.au/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Lyssna](https://www.getapp.com.au/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews) 5. [Hotjar](https://www.getapp.com.au/software/101789/hotjar) — 4.6/5 (539 reviews) ## Reviews ### "Great tools and customer support but UI could be improved" — 5.0/5 > **Verified Reviewer** | *5 August 2022* | Research | Recommendation rating: 7.0/10 > > **Pros**: I was impressed by the customer support I received. I emailed the company with a question regarding the tools and services offered. I received a response within hours from \[SENSITIVE CONTENT\]. The response was very thorough and helped me learn more about what UXTweak offers. I even got a response to a follow-up email during the weekend, which was an unexpected and pleasant surprise\! I like that you can see demos of each tool, so you get a real view of how the data is presented. Instead of just reading what the tool can be used for, you can actually interact with the demo and pretend you conducted the study, such as replaying recordings and filtering participants. The Session Recording tool was easy to set up, even though I’d never done website tracking before. > > **Cons**: The toolbar at the side of the dashboard is unclear for a new user like me, who hasn’t yet memorised what each icon means. The icons all look very similar: they are all the same colour, and most of them contain the same shapes (rounded squares), which makes it hard to distinguish between them. It’s difficult to know instinctively which button to click on because they don’t have labels. The name of the tool is not revealed even if you hover over the button. It’s only after you click the button that a pop-up window appears and reveals the name of the tool. It took me a while to learn this because I did not think to click it: my instincts told me that if I clicked the button, it would take me to a different page. There is some lag between a website visitor and when the visitor is recorded in UXTweak. I discovered this when I was testing my study. Whenever I visited my own website, it would take about 10 minutes for my visit to appear in the analysis section. At first, I thought that the study wasn’t recording data properly, which made me anxious. Session Recording: It would be even easier to set up if there were some instructions describing how to install the snippet. ----- ### "The best tool for card sorting that I could find on the market." — 5.0/5 > **Marta** | *11 April 2022* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: I used Uxtweak for card sorting. Before using UXtweak, I researched and tested many different platforms, however, only UXtwek met my requirements. I liked the flexibility that it offered. It allowed me to include statements in two languages on the cards, which was an essential requirement for my research project. I needed to obtain open, multiple sorts from each participant and the platform made it easy to design. It is a great tool for big-scale and small-scale research projects. The customer service was excellent too. Communication was easy, and the staff was very competent, supportive, and friendly. > > **Cons**: I do not have anything negative to say about this product. My only comment would be that the process of sorting can be a bit more technically difficult to do on a mobile device for some participants. It is doable but needs some practice. It is not an issue, but it is something worth explaining to research participants. > > I used Card Sorts as part of my PhD research methodology. I research creativity and second language development in adult ESOL learners. The tool has helped me to explore how adult ESOL learners conceptualise the concepts of creativity and second language development. ----- ### "Nex gen filters in session recordings that saved me days of work" — 5.0/5 > **Miloslav** | *16 October 2020* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: I mostly used session recordings due to advanced filters they have. Their "SmartSearch" - filters allow you to find out every events users took on your website without the need to set anything up beforehand. This means you will be saving a ton of time when reviewing results and searching through user recordings. You can track events and find out how they influence each other or generate click, scroll and move heatmaps on demand. > > **Cons**: Only thing that bugged me is that new features get roled out often and I could not keep track with it. > > I gave UXtweak a try because they offer a lot of features for one affordable subscription. After the first data came in, I decided to make it my primary UX tool and I am using it since. ----- ### "Great tool for every e-commerce team" — 5.0/5 > **Marko** | *21 November 2019* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: - easy to use - great features - great support - very reasonable price - easy setup > > **Cons**: - one missing functionality (already being added) > > Very good tool that allows us to do things that we can not with any other tool from competition. It is very straight forward and easy to use. It has a great support that is very helpful. We see a great potential in this tool and we hope that it will result in a great UX and higher conversion rate on our website. ----- ### "All in one UX research solution" — 5.0/5 > **Peter** | *29 September 2019* | Sports | Recommendation rating: 10.0/10 > > **Pros**: We have tried UXtweak for our upcoming projects and for existing as well. Features like tree testing and card sorting were easy to use, without the need to study any tutorials or documentation. We have also tried the user testing and recording feature, but not without opening documentation. The results were interesting, we have never tried testing like this before. > > **Cons**: The software is quite complex, so I would recommend adding more hints into the administration (especially in the user testing section). > > We have tested the forms on one of our projects and saw, that many people were struggling at some point. It helped us to optimize it. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2059778/uxtweak?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2059778/uxtweak) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data