---
description: Learn more about SumUp. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SumUp Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [SumUp](/software/2058806/sumup-air)

# SumUp

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> SumUp offers card readers and POS systems designed for small businesses across various industries. The platform provides comprehensive payment solutions including portable card readers, self-service kiosks, and invoicing capabilities. SumUp also features financial management tools such as business checking accounts and customer engagement options through gift cards and reward programs, all accessible through a single mobile application.
> 
> Verdict: Rated **4.5/5** by 1470 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SumUp

Accept payments anywhere, anytime with easy-to-use card readers and point-of-sale solutions designed for small businesses
Enjoy transparent pricing with no admin costs, annual renewal fees, or monthly minimums, so you always know what you are paying
Manage your business with a single app that offers tools for payments, customer engagement, rewards, and financial management
Enhance your customer experience with features like digital rewards and seamless checkout, helping you attract and retain more customers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 1470 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SumUp
- **Founded**: 2012

## Commercial Context

- **Starting Price**: USD 99.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: IN PERSON- 2.6% + 10¢ per transaction
+ $69 for the SumUp EMV Reader
ONLINE \& MANUALLY ENTERED- 3.5% + 15¢
SUMUP INVOICING- 2.9% + 15¢
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Cash Management
- Client Portal
- Commission Management
- Communication Management
- Contactless NFC
- Credit Card Processing
- Customer Accounts
- Customer Activity Tracking

## Integrations (21 total)

- Deliveroo
- FreeAgent
- Mailchimp
- Marketman
- Nory
- Opsyte
- Otter
- Pepper
- Planday
- QuickBooks Online
- ResDiary
- RotaCloud
- Shopify
- Tenzo
- TiPJAR

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [POS Systems](https://www.getapp.com.au/directory/195/point-of-sale/software)
- [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software)
- [Billing and Invoicing Software](https://www.getapp.com.au/directory/240/billing-invoicing/software)
- [Mobile Credit Card Processing Software](https://www.getapp.com.au/directory/1183/mobile-credit-card-processing/software)

## Alternatives

1. [PayPal](https://www.getapp.com.au/software/91263/paypal) — 4.6/5 (26470 reviews)
2. [Venmo](https://www.getapp.com.au/software/106635/venmo) — 4.7/5 (9292 reviews)
3. [Stripe](https://www.getapp.com.au/software/91015/stripe) — 4.6/5 (3349 reviews)
4. [Square Payments](https://www.getapp.com.au/software/112251/square-payments-processing) — 4.7/5 (2693 reviews)
5. [Square Point of Sale](https://www.getapp.com.au/software/91016/square-point-of-sale) — 4.6/5 (3032 reviews)

## Reviews

### "Really handy for taking" — 5.0/5

> **Daniel** | *19 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The convenience of taking payments without monthly fees or clunky machines. Super fast payments.
> 
> **Cons**: There are very few cons with Sum up, on occasion their machine can break a little easily.
> 
> Ideal for taking payments and low cost. Super fast payouts.

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### "A great solution to speed up your business, with very little cons" — 4.0/5

> **Francesco** | *23 September 2024* | Arts & Crafts | Recommendation rating: 7.0/10
> 
> **Pros**: It's ease of access (for new users), ease of use of the whole platform and its terminals and pricing plans that greatly simplify the whole thing.
> 
> **Cons**: Its support is valid if you have commonly adressable issues, but if you have a specific need or problem to be solved you can get pretty frustrated pretty rapidly due to bots and slow response time.
> 
> Overall it helped us a lot to streamline our business activities and have a professional look accepting cards on the fly and also on our website. We are satisfied but support can be better (with less automation and more skilled agents

-----

### "Poor company\! avoid like the plague, or use and pray you don't have a technical issue." — 1.0/5

> **Michael** | *26 November 2024* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to use. The hardware is visually nice.
> 
> **Cons**: Extremely poor communication and poor technical support.
> 
> HAd to close shop for 9 days as they took so long to get back to me and resolve the issue. despite sending several emails and using the chat function. it appears each department, does not speak to each other creating more problems for users. really unprofessional company and they take no responsibility for their actions and lack of support

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### "SumUp for your business" — 5.0/5

> **Denise** | *30 August 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use monies paid quickly to bank
> 
> **Cons**: Sometimes print of receipt not always works
> 
> All good never had any problems the support team very helpful

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### "Sumup for small business" — 5.0/5

> **Elzbieta** | *17 September 2024* | Arts & Crafts | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to set up and use. You can collect cash too which makes it easier to keep track of your daily sales
> 
> **Cons**: I like it a lot, cannot complain about anything specific
> 
> Was very easy to setup my products and divide into categories.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2058806/sumup-air)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/sumup-air/> |
| en-AE | <https://www.getapp.ae/software/2058806/sumup-air> |
| en-AU | <https://www.getapp.com.au/software/2058806/sumup-air> |
| en-CA | <https://www.getapp.ca/software/2058806/sumup-air> |
| en-GB | <https://www.getapp.co.uk/software/2058806/sumup-air> |
| en-IE | <https://www.getapp.ie/software/2058806/sumup-air> |
| en-NZ | <https://www.getapp.co.nz/software/2058806/sumup-air> |
| en-SG | <https://www.getapp.sg/software/2058806/sumup-air> |
| en-ZA | <https://www.getapp.za.com/software/2058806/sumup-air> |
| pt | <https://www.getapp.com.br/software/2058806/sumup-air> |
| pt-PT | <https://www.getapp.pt/software/2058806/sumup-air> |

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