Seertech Learning Reviews

Seertech Learning

The leading LMS software for 'Mission Critical' learning

Overall rating

4.4 /5
(7)
Value for Money
4.7/5
Features
4.9/5
Ease of Use
4/5
Customer Support
4.9/5

86%
recommended this app
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7 Reviews

Pam
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy

Reviewed on 08/06/2023

AWESOME! The Analytics is great we now can see stats in a nice easy view without having to run...

AWESOME! The Analytics is great we now can see stats in a nice easy view without having to run reports.

Pros

The Support is Top notch! The service to help bring Alvaria new features and improvements to our LMS has greatly improved with the management change. That has been amazing....[sensitive content hidden] have been wonderful additions to the team.

Cons

Example 1 : Being able to enroll groups in a class or a folder of classes or a LP but not not all being mandatory. Example 2: more clicks of standard buttons vs custom jobs/procedures. Just like the Export function on the new dashboard.... more buttons less customization.

Reasons for Choosing Seertech Learning

SF was TERRIBLE at everything.

Reasons for Switching to Seertech Learning

It had both self-paced and resource management under one umbrella where others were lacking.

Response from Seertech Solutions

Thank you for sharing your positive experience with Alvaria's transition to Seertech Learning! We are thrilled to hear that our top-notch support and dedication to continuous improvement have made a significant impact. We have invested a significant amount of resources in upgrading our reporting and dashboard functionalities to support our customers. Your valuable feedback on the enrollment process and customization is essential to us as we work to enhance user experience further. We're grateful for your trust in our LMS!

Susan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Use of Seertech Learning for Oracle's Internal Training

Reviewed on 11/06/2023

Our experience with Seertech Learning has been a positive one. We went from a 70% completion rate...

Our experience with Seertech Learning has been a positive one. We went from a 70% completion rate to 100% for our Corporate Compliance Program. It has made assigning and self-enrollment easy for the Lines of Business within our organization to roll out their training. As well as provide them easy access to reports in order to show the success of their training initiatives. Their support team has been great to work with, and always available when there is a critical issue to be addressed.

Pros

Seertech Learning was easy for us to use and administer our courses, assessments, and learning paths. It also provides a very flexible way to create different roles for access to the LMS.

Cons

It would be great if Seertech Learning had different options available to select for the look and feel of the application to the Learner. The out of the box solution is not modern and needs customizing by designers in order to fit in with today's marketing appeal.

Response from Seertech Solutions

Thank you for your positive feedback on using Seertech Learning for Oracle's Internal Training! We're super excited that our technology has dramatically improved your compliance program and drove positive business outcomes. We're also happy to hear that we streamlined course administration, assignment management, assessments, and learning paths for your team. Through customer feedback like this, we already have improvements and more enhancements planned for the upcoming updates. Thank you for choosing Seertech Learning!

Lindsey
Overall rating
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Seertech feedback

Reviewed on 17/05/2023

Pros

Learner Experience (straight-forward user interface)

Cons

Administrative backend (overly complex for administrators)

Response from Seertech Solutions

Thank you for sharing your feedback on Seertech! It's great to hear that your learners find the user interface to be simple and user-friendly. We value your input regarding the administrator's experience. We are continuing to streamline the backend administrative workflows while maintaining the extensive capability to configure the system to meet the diverse customers' needs.

Ben
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All you'll need for

Reviewed on 08/06/2023

The Seertech LMS/LEP is a comprehensive enterprise-scale learning platform that's capable of...

The Seertech LMS/LEP is a comprehensive enterprise-scale learning platform that's capable of meeting all of our business requirements. But the customer service that Seertech provides makes it seem like a dedicated, personalized account team that's ready and willing to partner with us. As a lifetime LMS platform admin/owner I've worked with several other LMS vendors in the past and every single day I'm thankful that my company decided to implement Seertech.

Pros

The Seertech LMS checks all the boxes for what an enterprise-level LMS should be. Integrations across our entire ecosystem were easy to configure and optimize. Content build and lifecycle management is easy to control and federate from a centralized operations perspective. User segmenting, communication, and other bells and whistles and endlessly configurable and effective. The learner portal UX is super streamlined and easy to navigate, not to mention easy to update from an admin perspective. As our global enablement program has grown, Seertech has had no problem keeping up with enhancement requests and product additions. We've constantly been able to adopt and implement the wide assortment of existing platform features as opposed to onboarding a new vendor to meet a specific business requirement. And most importantly, their attention to customer service and responsiveness is unmatched. Seertech is a true partner - not just a vendor.

Cons

There are some features and functionality that are somewhat difficult to figure out and implement/adopt. The product documentation is lacking, and the interface can seem outdated at times. But the Seertech team has made strides on updating the admin experience and increasing product documentation options in the Help Center.

Response from Seertech Solutions

Thank you for your fantastic review of Seertech LMS! We take pride in the fact that we are much more than a typical LMS and are the Only LMS you will ever need. Thank you for choosing Seertech as your trusted learning partner.

Laura
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Learning Management System Review

Reviewed on 24/05/2023

Pros

Looking for alternatives, there are several things I've been unable to find. We can't locate a system that actually tracks usage and reservations of instructors, rooms and equipment so that you can't double book. We also haven't found a system that easily does all types of training - Self Paced, Video, Virtual Instructor led scheduled training, and Classroom deliveries. They say they do, but when you drill down they use a 2nd vendor that is an additional fee and a huge addition of complexity. One non PC thing would be the staff. One of the other items that was huge for me is they are english as a first language and their support is as well. Being trained by a non native speaker is difficult and some companies no longer offer that or support. We also maintain calls with them to insure our proficiency and growth. They don't hand off after install / configuration and then you never speak to them again. They work with you to help solve problems as they come up and more importantly work as a Partner to move into the future. They probably get tired of our questions but they never ever show it. They have a great team.

Cons

Reporting was a bit clunky but the dashboards and the ability to reach out with reporting questions solves that pretty well.

Response from Seertech Solutions

Thank you for your detailed review of our Learning Management System! We're glad to hear it meets your learning needs and that you would recommend us in the future. We truly believe that our technology is not our only competitive advantage. We differentiate ourselves by becoming your long-term partner to drive business results. Because of this, we have a 97% customer retention rate.

Verified Reviewer
Overall rating
  • Industry: Industrial Automation
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Versatile LMS

Reviewed on 05/06/2023

Pros

Seertech Learning adapts well to many different types of learning and administration. If the system is lacking any capability Seertech is always there to support the creation of a way to manage the process within the system whether it be through customization or thinking outside the box with standard functionality.

Cons

While the ability to customize the solution to your business needs is great the cost always has to be weighed to the value it provides. Seertech does work to share cost where possible but some customization can be costly.

Response from Seertech Solutions

Thank you for your review of Seertech Learning! We're pleased to hear that our LMS adapts well to your organisation's diverse learning requirements. Our system's outstanding configurability, flexibility, and adaptability is what sets us apart. We are very committed to supporting your business requirements and helping you in achieving your business goals.

Kara
Overall rating
  • Industry: Investment Banking
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Incredible Customer Service for our LMS

Reviewed on 16/05/2023

Pros

My company uses Seertech for our Learning Management System. The Seertech team has been quick to respond to trackers and have made themselves readily available whenever I request further training on best practices for using the system. We have integrated two additional platforms into Seertech and the transition has been seamless. I would highly recommend Seertech to companies looking for a new LMS.

Cons

The learning navigator can be very complicated and it takes quite a while for new admin to learn how to navigate within the system. Errors made at any point can have direct impacts on the accuracy of our reporting. I would recommend that Seertech put together an admin manual for each company they work with.

Response from Seertech Solutions

Thank you for the fantastic review! We're thrilled our Learning Management System's customer service and seamless platform integration impressed you. We understand the challenges you faced with the learning navigator and are actively making improvements to enhance user experience in this area. Thank you for recommending Seertech to other companies!