--- description: Learn more about monday CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: monday CRM Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [monday CRM](/software/2056613/monday-crm) # monday CRM Canonical: https://www.getapp.com.au/software/2056613/monday-crm Page: 1 / 20\ Next: [Next page](https://www.getapp.com.au/software/2056613/monday-crm?page=2) > Built on top of monday.com Work OS, monday CRM is a no-code, customizable solution that empowers managers and sales teams to take control of the entire sales cycle, from lead capturing and sales pipeline management to post-sales management such as client projects and client onboarding, all on one centralized platform. monday CRM is an ideal solution for small to medium-sized businesses, it is also a perfect match for small business owners, sales managers and teams. > > Verdict: Rated **4.7/5** by 460 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of monday CRM A customizable interface means that creating a pipeline that perfectly reflects the organization’s unique workflow. More than that, time to value is fast when you switch over and when new employees need to ramp up. Automation and AI are fully baked into the CRM to accelerate sales by reducing manual work and human error. This also makes resource allocation more efficient Integrate with the organization’s key tools to do away with extra tools while equipping the team with comprehensive tools in a single platform that’s simple to monitor. Fully embedded reporting that generates custom dashboards without IT help for flexible and adaptable reporting that can be updated as work processes change. Manage all customer-facing teams in one place to optimize resource allocation and enable smooth communication between cross-functional teams. Harness the power of a single platform as the ultimate source of truth across the organization, providing unparalleled visibility and control. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 460 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: monday.com - **Location**: Tel Aviv, Israel - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 12.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, European Portuguese, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Denmark, Ecuador, Finland, France, Germany, Greece, Hong Kong SAR China, India, Ireland, Israel, Italy and 19 more ## Features - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Management - Client Tracking - Collaboration Tools - Communication Management - Contact Database - Contact Management - Content Management - Customer Database - Customer Engagement - Customer History ## Integrations (26 total) - 7pace Timetracker - Aircall - BigPicture - Dropbox Business - Facebook Business Suite - Gmail - Google Calendar - Google Drive - HubSpot CRM - LinkedIn for Business - Mailchimp - Microsoft Excel - Microsoft Outlook - Miro - OneDrive ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Construction CRM Software](https://www.getapp.com.au/directory/759/construction-crm/software) ## Related Categories - [AI Sales Assistant Software](https://www.getapp.com.au/directory/3872/ai-sales-assistant/software) - [Sales Content Management Software](https://www.getapp.com.au/directory/866/sales-content-management/software) - [Sales Enablement Software](https://www.getapp.com.au/directory/605/sales-enablement/software) - [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software) - [CRM Software for Mac](https://www.getapp.com.au/directory/2887/mac-crm/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18774 reviews) 2. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4457 reviews) 3. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6971 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (729 reviews) 5. [Pipedrive](https://www.getapp.com.au/software/90507/pipedrive) — 4.5/5 (3046 reviews) ## Reviews ### "Intuitive, Flexible, and Great for Team Collaboration" — 5.0/5 > **Tucker** | *29 July 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The interface is clean and easy to use. Setting up custom boards and workflows took very little time. It’s flexible enough to fit different team needs without feeling overwhelming. Automations are a huge plus. They cut down on repetitive work and keep tasks moving without manual follow-ups. The integration options with tools like Gmail and Google Calendar make daily workflows smoother. > > **Cons**: Reporting is fairly basic unless you upgrade. We had to build workarounds for some of the more detailed insights we needed. Some of the most useful features, like advanced automations and dashboards, are locked behind higher-tier plans. It’s something to keep in mind if you're scaling. > > monday CRM has made a noticeable impact on how we manage leads and track progress. It’s visual, collaborative, and easy to adapt across departments. Communication has improved, and it’s much easier to see what’s happening at a glance. The platform keeps getting better with regular updates. ----- ### "Great product, but a bit pricey." — 4.0/5 > **Kurt** | *5 June 2025* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: Monday was a really complete system that had everything I needed for my business. It was easy to set up. > > **Cons**: It is relatively expensive for what it offered and the expense was too great for my business at the time. > > I really liked Monday crm, it was a good program and were my finances different, I may have chose to go with it. ----- ### "Efficient, Clea, Organized Program" — 3.0/5 > **Kadance** | *29 July 2025* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: "What I liked most about Monday CRM is how customizable and visually intuitive it is. It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance. The automation and integrations also save a ton of time. > > **Cons**: What I liked least about Monday CRM is that some of the more advanced features require higher-tier plans, which can add up quickly. It also took a bit of time to fully understand how to set up and optimize the workflows—there’s a learning curve if you’re new to project or CRM tools > > Overall, my experience with Monday CRM has been positive. It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past the initial learning curve, it really streamlined our workflow and helped us stay organized and efficient. ----- ### "CRM with a personal assistant included.. I wish I could get it to fetch my coffee ..hopefully in the next version" — 5.0/5 > **Dan** | *6 October 2025* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: This product is very easy to use. The menus are very easy to navigate, and I don't have to update anything manually ...iplus it can read and analyze emails from your customers and then let you know if the customer is happy or unhappy and if they are probably about to buy or if they are unhappy about something or other > > **Cons**: Learning to use the AI features was a bit strange ...I had not experienced AI before in an app that wasn't a search engine. Once I accepted that the AI completely changed the game and did a bunch of the tasks associated with tracking /responding / evaluating the customers sentiment and such ..it was actually verry good. For me it was such a departure from what I was used to tho that it took me half a day to comprehend the added capabilities of this product..not that I guess that is bad overall, but I felt kind of bewildered for a little bit.. it got better quickly though > > Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in secretary for lack of a better description... ----- ### "Small company, complex deals, Monday is ticking the boxes" — 4.0/5 > **Verified Reviewer** | *22 August 2025* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: For sure the best part is how quickly we got it up and running, with no consultants or long setup. The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps). Its linking directly with monday work management, which lets us move deals into delivery without switching tools, so sales and ops are a lot more in sync than we used to have. Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot. We're yet to try the email marketing but a quick test showed it looks v simple. > > **Cons**: Reporting is good, especially ease of setting up widgets but not as deep as the big CRMs, and permissions could be more granular on complex boards (plus it's weirdly hard to remove people from certain products I find). We also needed a little trial and error to fine-tune automations. The pricing strategy is annoying, we have to limit which 5 people have access or risk nearly doubling our cost (that's why I've given 4 stars) > > We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing. Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain. For a small company this has been the ticket for us\! ----- Page: 1 / 20\ Next: [Next page](https://www.getapp.com.au/software/2056613/monday-crm?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2056613/monday-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data