QuickBooks Desktop Reviews

QuickBooks Desktop

4.4 (2,448)
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Billing, Invoicing, and Work Order Management

Overall rating

4.4 /5
(2,448)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
3.9/5

88%
recommended this app
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2448 Reviews

Desiree
Desiree
Overall rating
  • Industry: Chemicals
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quickbooks keeping you on top!!

Reviewed on 13/06/2024

Overall, I’m very pleased using desktop version of QuickBooks for our families electrical company...

Overall, I’m very pleased using desktop version of QuickBooks for our families electrical company versus using the online version for a side real estate business that I manage .

Pros

I love the increased features that QuickBooks desktop has versus the online software version specifically the ability to integrate business bank accounts and I love the ability to back up all files onto a computer instead of online where it’s backed up to a cloud and is at risk for it to be corrupted or lost at any time

Cons

Thing I like least about QuickBooks desktop is all the steps you have to go to in order to open and close the program so that your files always stay up-to-date. I feel like they should implement or create a easier start up and close out function.

Christina
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

QuickBooks Desktop -A business must

Reviewed on 17/12/2024

QuickBooks Desktop has been a vital asset to our company from storing our client information to our...

QuickBooks Desktop has been a vital asset to our company from storing our client information to our business management reports.

Pros

The ease of creating invoices for our business and the user friendly features.

Cons

Have not had anything I do not like about QuickBooks

Aaron
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

It's fine but might as well go with QBs online

Reviewed on 11/12/2024

Pros

Strong functionality and stability for a small business accounting software.

Cons

Not as flexible or customizable as the online version. I don't see any advantage to not using a cloud-based product at this point.

Sherri
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks is an excellent tool for a small business.

Reviewed on 17/10/2024

I started with QuickBooks when I opened my business and it has grown with us and met all of our...

I started with QuickBooks when I opened my business and it has grown with us and met all of our needs.

Pros

Making invoices and tracking accounts on QuickBooks is easy with QuickBooks. The on-line checking makes payments on my end trouble-free and keeps me accurate. I appreciate the updates; I feels better about security and ease of use with new features.

Cons

It ittok me a while to adjust from other products but QuickBooks Desktop is a much better software for my small business.

Alternatives Considered

Quicken

Reasons for Choosing QuickBooks Desktop

Needed more features, I owned dated software.

Switched From

Quicken

Reasons for Switching to QuickBooks Desktop

QuickBooks Desktop looked has more features for my needs and updates.
Tony
Overall rating
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Quickbooks Desktop

Reviewed on 12/01/2025

Generally speaking, Quickbooks is a great bookkeeping software package that covers anything a...

Generally speaking, Quickbooks is a great bookkeeping software package that covers anything a company might need, including payroll features. In my case, I have been using this software for years so it would be extremely difficult for me to get away from it. Quickbooks is just way overpriced for small companies.

Pros

It covers almost any scenario you can imagine.

Cons

I have used the software for 20+ years now. From the beginning, it has been great bookkeeping software. I also use the payroll portion. Quickbooks has become extremely expensive over the last few years. If you are just getting started, I would highly recommend you find a less expensive bookkeeping software.

Mina
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best user-friendly Accounting Software

Reviewed on 10/12/2024

Love it as the best bookkeeping software for small businesses

Love it as the best bookkeeping software for small businesses

Pros

Best software for small business.
Very user-friendly and minimal errors.

Cons

No controls or segregation of duties at all which might be a good thing in small businesses but bad for mid-size

Melinda
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I like QBD

Reviewed on 02/12/2024

I've used it for several years for various companies and find it very user friendly. I also like...

I've used it for several years for various companies and find it very user friendly. I also like the 'audit tracking' function that let's you see who made entries.

Pros

Ease of use. The tabs are very logical to use and find how to do anything.

Cons

That the software is being phased out to be replaced by QB online.

Adeel
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease and performant

Reviewed on 01/12/2024

Being on local network, accessibility was good with quick response.

Being on local network, accessibility was good with quick response.

Pros

Local setup and much secure. For a small team this is a great setup. Especially for us, as we wanted to integrate with our CRM software.

Cons

Remote access was an issue in this case.

Stephanie
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly

Reviewed on 26/12/2024

Overall easy to use and satisfied with the product

Overall easy to use and satisfied with the product

Pros

How intricately you can code items in different accounts

Cons

Sometimes experience glitch issues with payroll section also experience delays in processing sometimes which can be confusing.

James
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great product

Reviewed on 04/01/2025

Pros

Easy of use and ability to keep track of everything

Cons

We had to move to online for payroll aswell as Hmrc digital

Fernando
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

QuickBooks Desktop is a Great Solution for Your Business Accounting

Reviewed on 17/08/2024

QB Desktop is an efficient and indispensable business application that has been of great value to...

QB Desktop is an efficient and indispensable business application that has been of great value to my businesses. After 25 years of using QB I am certain it remains one of the best accounting software in the market, easier to use than most with a lot of video and interactive tutorials available online. I wont give it up easily unless i am forced to.

Pros

It is straight forwar to use and do invoicing and billing, and pay vendors, and create reports.

Cons

It is a pretty complex software with a lot of features and capabilities and makes doing accounting tedious and sometimes cumbersome. Not everything is DIY and for somethings you need to get some help. Also some features cost extra and Intuit is moving QBD to QB Online.

Alternatives Considered

Sage Accounting and Microsoft Access

Reasons for Choosing QuickBooks Desktop

Early on after starting my company, I outgrew using Excel spread shoots for accounting and it was recommended by accountants and online searches I made.

Switched From

Microsoft Excel

Reasons for Switching to QuickBooks Desktop

At the time (back in 2000) it was the best option for small business accounting.
Emily
Overall rating
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Update when asked!

Reviewed on 02/02/2024

Overall, I would recommend this product for a small business. We depend on this for everything we...

Overall, I would recommend this product for a small business. We depend on this for everything we do in the office from day to day.

Pros

QB Pro is versatile enough to handle all of the different things our business needs to track. We have 3 different jobs within this company that need to be closely tracked.

Cons

I do not like that it requires different subscriptions for multiple users. We have 2 subscriptions and when the 3rd person is occasionally in the office, I am not able to use it. Also we had a major glitch in the payroll one week that could not be explained other than I chose not to update, the moment I was asked.

Alternatives Considered

QuickBooks Online

Reasons for Choosing QuickBooks Desktop

We had no customer support for Sage Business works. If we had a problem, no one was available to help solve it.

Switched From

Sage Accounting

Reasons for Switching to QuickBooks Desktop

We do not have reliable internet service in our area and would not be able to fully utilize that product.
Joe
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Everything You Need

Reviewed on 14/06/2024

The system is easy to use and provides everything I need to do my job well. The system works quick...

The system is easy to use and provides everything I need to do my job well. The system works quick and I don't have to worry about slow glitches.

Pros

QB desktop offers plenty of customization tools to allow you to maximize its features for your business. You can create and save many different custom reports and its ease of use allows you to find discrepancies in your data more efficiently.

Cons

The system could use a design update and be more effective in its multi-user mode functionality.

Alternatives Considered

QuickBooks Online

Reasons for Switching to QuickBooks Desktop

QB desktop was a better fit for our business.
Michelle
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product, great features!

Reviewed on 20/09/2024

I love this product. It makes my job so much easier and has all the features I need.

I love this product. It makes my job so much easier and has all the features I need.

Pros

This product is so easy to use. It has so many features and makes my job so much easier.

Cons

I wish I could take it on the go or use it when I am working from home, but I guess that is what QuickBooks Online is for.

Alternatives Considered

QuickBooks Online

Reasons for Switching to QuickBooks Desktop

Better for office use and no real need for use outside of the office.
Kristen
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Great software

Reviewed on 09/11/2024

All positive! The only thing we dislike is the ability to view our books remotely.

All positive! The only thing we dislike is the ability to view our books remotely.

Pros

QuickBooks desktop is the most comprehensive accounting software that we’ve ever used for our small business.

Cons

The ability to log in remotely. At the very least the ability to review our books remotely.

Jodi
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Desktop takes care of all of our accounting needs.

Reviewed on 18/07/2024

I love using QuickBooks at work. I find it very easy to use and it solves all of our accounting...

I love using QuickBooks at work. I find it very easy to use and it solves all of our accounting needs while keeping track of our finances.

Pros

I like the fact that wring checks is so easy. If you need to make a change to the check, it is as easy as can be. The account detail reports are great. I like how you can split amounts into different accounting codes, etc.

Cons

The only thing I would change about QuickBooks is we should have a designated customer service person when we have an issue.

Jennifer
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Much preferred to online version

Reviewed on 11/10/2024

Pros

The program is easy to use. There are many reports that can be adapted to your needs. I was not properly trained and have managed to navigate and do everything I need to do. The find feature is excellent and can find transactions easily by check number, amount, name, etc. It's much better on the desktop than the online version. We have been using Quickbooks for many years and have had a great experience with it.

Cons

It's no longer being supported with security and updates, so we have to transition to online. Aside from that, it was hard that we only had two local computers with the program, so if we needed access from another location, we had to use a remote desktop. There's nothing from the cloud with multiple users.

Tammy
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Desktop

Reviewed on 15/11/2024

My experience with QuickBooks Desktop is great! I give it a 5 star rating, I love everything...

My experience with QuickBooks Desktop is great! I give it a 5 star rating, I love everything about QuickBooks Desktop!

Pros

How easy it is to use. It's one of the best accounting programs out there and I highly recommend using it to everyone.

Cons

That they are trying to do away with the Desktop version. I love everything about QuickBooks desktop.

Svetlana
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

QuickBooks for quick and friendly results

Reviewed on 06/05/2024

Pros

It is user-friendly, but you have know the basic principles of accounting.
Reporting tools and customization options . Job costing reports are most sophisticated.

Cons

no direct line for live customer support

Darlene
Overall rating
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Service: QuickBooks desktop Pro

Reviewed on 28/03/2024

Pros

Ease of use and able to customize to fit our businesses' desires and needs. We can create custom reports, invoices, Chart of accounts to help us to track our business' financial health.

Cons

Cost. Since it's a paid software, some of us finds its cost a bit high especially for small businesses and or freelancers with limited budgets

Erin
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Desktop Ease of Use

Reviewed on 16/10/2024

Pros

I really like the fact that it is easy to use. Ease of use and ability to get help when needed via the chat.

Cons

I really do not have any cons at the present time. I have been using it for over a year.

Nathan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good small biz accounting solution

Reviewed on 06/11/2024

Overall it was a good user experience for us

Overall it was a good user experience for us

Pros

That is was robust enough for both small and mid-size companies

Cons

being locked to a location based solution was what we liked least

Melinda
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quickbooks Awesome!!

Reviewed on 09/10/2024

I used it for 15 years. It's a great program, easy ti understand

I used it for 15 years. It's a great program, easy ti understand

Pros

Love the report centre. It has everything

Cons

Takes more time than online version and obviously you need to be where you're desktop is located. Online can be done from anywhere.

Linda
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Desktop makes daily work easier!

Reviewed on 25/09/2024

I like the ease of working with QuickBooks Desktop. It integrates well with other software. Very...

I like the ease of working with QuickBooks Desktop. It integrates well with other software. Very easy to locate a customer, using partial address or name.

Pros

QuickBooks Desktop is easy to learn and to teach others, who have never used it. It integrates with other software, like UPS and credit card processing, so that you don't have to manually post.

Cons

We use estimates for our customers. When we are finished, we turn the estimates into invoices, but the estimates don't go away. Have to manually delete the estimates--would like to have these eliminated automatically when invoice is made.

Austin
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Economical & Great UI

Reviewed on 04/03/2024

It's great! I love the UI, the cost, and my experience using the software.

It's great! I love the UI, the cost, and my experience using the software.

Pros

I love that I can run as many companies as I want under the same desktop subscription. The price is good, and the user interface is crisp & clean, unlike some online software I have used.

Cons

It's less efficient / automated to collaborate on a company file with Desktop Pro, than online accounting software.