Deel Reviews

Easy to transfer money to a local account with even crypto options

There are fees for every service but moderately priced.

Customer support. They are almost always available within minutes. Usually the hiccups are caused by my own trouble-making. They are very patient and will guide you step by step if required.

Nothing outstanding, honestly. If I have to complain, it would be the rough edges, that I had to face, but once the team received the feedback, most of the issues would be fixed real quick.

1. it allows you to hire and pay remote employees in a long list of countries and comply with the local laws
2. the onboarding uploading screen of the documents needed is fairly straightforward

1. the admin has no clue where each one of his onboarding employees is at in that stage (if they have finished it , if there are bottlenecks

2. the UI is nothing short of a disaster - in order for you to try and find things like trying to resubmit expenses you need to click on your contract instead of actually have a dedicated expenses section.
it feels that it was built as an after-thought

3. we've switched from another similar tool where we thought wasn't great but Deel is a freefall (it took me to get the actual counter contract once I've signed mine digitally a week, they aren't really aware of the local legal or much of the regulations so their support isn't really helpful and disconnected form your customer success.

4. we've been on the phone with them daily for over 6 weeks now past the onboarding to try and solve so many hiccups including miscalculations from their end of payments, lack of benefit enrollment

It was easy to start, a pleasure to use, make contracts, get signs, manage payroll.

There are some margins, though they are not high if you have a lot of transaction you are better with direct wire.

We demo'd lots of contractor management and payment platforms and Deel was by far the cheapest! We are just implementing now and its been very easy.

nothing! So far we like it very much!!!

Ease of use and the number of features and options is really great.

In rare cases they might take some time to solve users issues.

I only liked the ideas it promised to do, as it turned out to be a nightmare there is unfortunately nothing left to like.

The (lack of) support, very little control over salary, many default options that should not work for most businesses, just one healthcare plan which is mediocre and uncompetitive. The part to least like is simply not getting paid, seeing a pay stub that claims you were paid but nothing to show for in the bank and not a single possibility to communicate with a human about your issue. Also they will charge you a full monthly fee by calendar month no matter what (so you will pay the same for 1 day of service or 30)

There are no limits to what you can achieve remotely through this beautiful software it lets you get a bunch of talents all across the globe.

sometimes the failed payments get complicated to the extent of not being able to trace what the actual problems are and I THINK it's something that can easily be taken care of.

It was easy to navigate, the system is easy to use.

Customer service is not good! If fact horrible to be honest. While they are nice and I don't blane their reps, I was asked if I could be called and told them no because I am working and already wasted over an hour trying to resovle my issue. They called me anyway after I asked them not to call.

I don't like anything with this company because they will not help me with my unemployment claim. Keep getting the run around. They like playing games by making up excuses every week.

customer service for this company is the worst. They will only continue to give false promises. Every time I have to contact them for updates. They always say give me 1-2 days but nothing happens. Don't waste your time with this company.

I like the fact that is has an advance feature that allows early withdrawals against scheduled pay cycles. Transaction fees are very reasonable.

What I did not like too much is when a transaction fee that I thought was wrong, could not be traced/explained in a clear manner.

Deel's customer service is amazing and have helped me even during wee hours whenever needed. The platform is very transparent and easy to use.

I have only be using this for a couple of months and Nothing so far.

The costumer support is wonderful. I had problem with my withdraw twice and in both cases they solve my problem really fast with refund. Also, they answered me really fast every time I have an issue.

My only issue is to withdraw the money to my brazilian bank account.

Pensé que era bueno, pero cuando tuve que usar el servicio de atención al cliente me di cuenta de que la empresa tiene muchas falencias, no atienden mi tiquete y solo me dicen que en x días me darán una respuesta, pasado el plazo x me vuelven a decir lo mismo y siguen sin darme una solución

Malo el servicio de atención al cliente.
Responden rápido pero no dan una respuesta en si, solo excusas