MapBusinessOnline Reviews

MapBusinessOnline

4.5 (177)
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Mapping software for business intelligence.

Overall rating

4.5 /5
(177)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support
4.5/5

95%
recommended this app
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177 Reviews

Rebekah
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Replacement for Bing Maps

Reviewed on 16/11/2016

After reviewing several mapping software, we chose Map Business Online because of the functionality...

After reviewing several mapping software, we chose Map Business Online because of the functionality and cost. The software is easy to use and I love the ability to share a password-protected map with anyone, even those without a license! Overall, a great value.

Pros

Great cost and it is extremely easy to use. The desktop version is nice and I love the sharing feature. I was able to embed a map directly into SharePoint site, which was nice.

Cons

Call outs are not transparent and there isn't an optimizer function to create custom territories, only ones based off of zip code, county or state. Also, the color-coding max of 100 is limiting. We have 106 Districts and 1400 territories and I am unable to color-code by either. Lastly, the route optimizer is clunky. I wish that it was possible to select an area and have it route all points within it. That'd be great!

Response from SpatialTEQ

Rebekah - Thank you for your kind review. Just to address your desire to route to an area. If you create a polygon query or circle query around an area and select your data target, this will save a list in the Data Window of those points. Simply click the Add All Rows to Route button on the right side of the Data Window tool bar to create an optimized route for all points in that search return. Please let us know if you require a demo on this. Thanks Again!

Grafton
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Map your Biz!

Reviewed on 03/12/2019

Such a smooth tool & allows customization to make it more useful to your business needs

Such a smooth tool & allows customization to make it more useful to your business needs

Pros

I have used this software for my personal drone business mapping my clients around the state of FL, but we also started using at my day job to map our factories across the globe. This allows us to keep track of factories and map our spend with each - this allows us to better pick new factories when it comes to consolidating freight with eachother

Cons

The price @ $300 is well worth the spend - but considering it is basically a Google Maps add on tool - you would think Google would try something like this & make it free (w/ small ads)

Response from SpatialTEQ

Grafton,

Thank you for your review and for using Map Business Online for drone work. To be clear - Map Business Online is NOT a Google Add-on tool. Google did the world a service by providing advanced mapping for free for so long. They also put people in the industry out of work, and then took those capabilities away because those services do, in fact, cost a lot of money to support. Google isn't in the business of free. Companies pay Google a lot of $ for marketing, geocoding, .mapping, site reviews, and many other services.

William
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Not as user friendly as expected

Reviewed on 14/12/2016

Although I did buy this software, I am not impressed with the features and functionality of it...

Although I did buy this software, I am not impressed with the features and functionality of it whatsoever. Small things like having to import an excel file to get the locations to pop up is just an extra hoop to jump through. The user should be able to spell out an address and plot it that way through the software. Other things like how you can only take a screen shot of the areas you want to save....should be able to select the states you want and get the full picture of the states.

Pros

Good photo quality

Cons

See my comments before

Response from SpatialTEQ

Thanks William. You may want to consider requesting a web demo (if you haven't had one.) We'd be happy to address some of your concerns.
Email us or call 800-425-9035 at your convenience. Geoff

Andy
Overall rating
  • Industry: Publishing
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We've tried the REST now we are using the BEST.

Reviewed on 14/12/2016

After searching and trying other mapping programs for our delivery operations team and finding that...

After searching and trying other mapping programs for our delivery operations team and finding that we just couldn't get all the features that we required we finally found Map Business Online. Not only did it have all the features we needed including Longitude/Latitude and optimizing delivery routes but provided us tons of other bells and whistles. MBO proved to be a superb tool for our operations team to create routes and territories with the click of a few buttons but also allowed our reporting team to make beautiful maps that helped our executive team visualize the story the data was telling.

We are using this for the 2nd year in a row and will be renewing when it is time again. We pride ourselves at offering cutting edge applications to our millions of readers and subscribers worldwide and love the MBO helps us stay ahead of the technology curve by continuing to update their product and features. The addition of MBO for the desktop was a great addition and only helps make using the product even easier.

To the staff at MBO---Keep up the great work!

Pros

MBO desktop, route optimization, ease of use.

Cons

Limits on how many stops you can have on any one route.

Response from SpatialTEQ

Thanks Andy. Those are very kind words and we greatly appreciate them. Geoff

Brittany
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Review of Mapbusinessonline.com

Reviewed on 14/12/2016

Our company used Map Point for many years, and when I came on board last year, I got us to switch...

Our company used Map Point for many years, and when I came on board last year, I got us to switch to Map Business. The customer service team is super friendly and is always willing to help, especially when I starting using the program for the first time, last December.

Pros

Easy to use, like the options for US and Canada map views. It's so easily to load zip code files into the program and overall the program is very user-friendly.

Cons

I really enjoy the program, using it on a daily basis, but you cannot remove inner borders of zip codes inside territories that get created. I think this is something that can probably be changed in the future, but it's not a deal breaker, still want to continue to use this program in near future.

Response from SpatialTEQ

Thanks Brittany.

Marie
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Low cost - easy to learn and share - brings CRM data "alive"

Reviewed on 31/05/2015

I tested 10 other sales mapping options before I found, and fell in love with, MBO. Our B-to-B ...

I tested 10 other sales mapping options before I found, and fell in love with, MBO. Our B-to-B telemarketing sales staff now has access to the geographic and demographic features of over 600,000 small business leads that I plotted across 50 separate state maps. (If the geocoding limit per map could be increased to 750,000 - hint, hint - I'd only need one map!) I added a Goggle street view link to the callout box and tons of business statistics to the data window so the sales staff can easily research their leads, and really 'see' who they're talking to. Also, businesses in our existing customers' territories are blocked out, making it clear who NOT to call. It's so easy to share all 50 maps with both our on-site and off-site telemarketing staff. I simply created a free WIX website containing 50 state links, and gave the name of that website to our salespeople (for security, the website is not published on the web). The changes I make to the maps almost daily are automatically updated at the WIX link. And all this functionality for the single-user MBO price!!! Overall, MBO is a brilliant, extremely intuitive, highly functional, and very affordable tool that gives our sales staff insight into who and where the best prospects are. It's helped our company tremendously in visualizing and achieving its potential.
My only complaint is that navigation around the map (zooming and dragging) is a little jerky and awkward. Even when I use the helpful preset zoom stops, it takes a while to recenter the map at a new location and/or zoom level. I'd also like to see automatic dialing software integrated into the maps. If MBO could do that, it would make a complete package for B-to-B telemarketing companies.

Dustin
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

MapBusinessOnline has satisfied all of our Territory mapping needs

Reviewed on 15/08/2023

We have used MapBusinessOnline for 4 years now and has completely satisfied our Mapping requirements...

We have used MapBusinessOnline for 4 years now and has completely satisfied our Mapping requirements.

Pros

Territory mapping with different colors an layers per state. I love that you can copy and paste your dataset into the software and quickly generate professional territory mapping based on zip codes.

Cons

Making edit to existing territory mapping when you have to change a few zip codes isn't easy. I found that start from scratch again is the best way. There may be a way of doing so, but I haven't researched enough to see.

Response from SpatialTEQ

Dustin,

Thank you for your honest review of MapBusinessOnline. To research territory editing, I suggest you review our Help docs (upper right in the application), Blog page, and YouTube videos.

You can search by keyword and find articles and videos that will assist. Wen demos are available through the contact button on the website.

Thank you,

Geoff Ives
President

CHRIS
Overall rating
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

This has helped us to focus on areas where we may not have known were a weakness.

Reviewed on 24/05/2018

Pros

Fantastic customer support. Rather than blindly calling prospects and customers, this allows us to see the big picture of where we need to focus on as a company.

Cons

I wish it was a little less costly to get a company or group license. This has become so popular that it is sometimes hard to access from my company.

Response from SpatialTEQ

Chris,
Thank you for you review. I really like your description, "Where we might not have known" you had a weakness. That's the biggest benefit. Revealing weaknesses.

Geoff Ives

Avery
Avery
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

Tried this after looking for easy to use mapping software

Reviewed on 24/05/2018

Pros

It was easy to use and intuitive for the most part. Within minutes of signing up for a free trial, I had my first map up and running

Cons

The user interface is a little clunky at times. Updates to that to bring it in line with current best practices would make it perfect.

Response from SpatialTEQ

Thank you Avery. we appreciate your comments.
Geoff Ives

Joe
Joe
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A simple mapping tool, about five years behind everybody else.

Reviewed on 20/06/2018

Pros

The purpose is straight forward - get spatial insight. The company doesn't confuse itself as something other than a tool for spatial insights.

Cons

I wouldn't show the results to anybody outside my team. It's just ugly. With the progress that ArcOnline has made with analytics, the benefit of this tool is the price. But if you need to make clean, presentable maps; or extend into more dynamic web/app scenarios, it's worth just upgrading your ESRI license.

Response from SpatialTEQ

Joe,
We appreciate your review. At MBO we're always trying to improve the tool. I encourage you to contact us directly with specific details of why the products look doesn't meet your expectations. ArcGIS tools are absolutely wonderful, and an order of magnitude more expensive than anything MBO offers.
Geoff Ives

Robert
Overall rating
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

MapBusinessOnline Review

Reviewed on 18/08/2023

Mostly, I create and refine sales territories with MapBusinessOnline. I then generate demographics...

Mostly, I create and refine sales territories with MapBusinessOnline. I then generate demographics reports using the program's provided database, to better understand the sales opportunity and corresponding sales performance for any given territory.

Pros

It is fairly simple to upload data from spread sheets. The demographics database is very useful.

Cons

The map printing module is not very intuitive, you have to go through too many screens to create a map that may not actually be formatted in after it is printed vs. what was shown on the preview, and the scale of the map is not represented numerically (i.e. 85%). This is very problematic if you are printing multiple panes of a large map and accidentally move the slider between panes and then can't tell now the original hash mark you were using.

Response from SpatialTEQ

Robert,

Thank you for taking the time to reivew MapBusinessOnline. Please refer to our Blog for additional help when printing large format PDF files. While somewhat complex, it does give the user an alternative to 8.5 x 11 standard map printouts.

Geoff Ives
President

Charles
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A easy to use mapping software

Reviewed on 02/12/2021

For us we use it to see what areas are hot on the map and what zip codes are grouped together.

For us we use it to see what areas are hot on the map and what zip codes are grouped together.

Pros

The ability to add by zip code. In our business, we judge by demographics on what areas to promote to.

Cons

So far the only thing missing was the ability to upload a spreadsheet of data to see it at once.

Response from SpatialTEQ

Charles,
Thank you for your business mapping software review. I will note importing location-based spreasheets is a basic function of the product. Please click on the Dataset button on the Master Toolbar.

Geoff Ives
President

Linzee
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Love Map Business Online!!

Reviewed on 21/12/2014

Much like the title of my review, I love Map business online. The interface is very user friendly...

Much like the title of my review, I love Map business online. The interface is very user friendly and I have gotten so much out of the software in many cases. Saying that, I think it needs to become available in other browsers because I can't stand Internet Explorer. Also, I used to be able to log in and access my saved maps immediately without having to create a new map first. Lastly, sometimes when I zoom in and out, some of the data gets moved outside of the map. Overall, this is the best mapping software on the market as far as I am concerned. The ease of being able to access this from anywhere is a major plus, not to mention all of the capabilities that exist within the program. Individuals throughout my company have come to me and asked how I make my maps because they are so perfect. I love that I can create a territory without anything else in the background. Finally, I have dealt with customer service and they are very willing and able to assist. Thank you Map business online!

Response from SpatialTEQ

Linzee,

Thank you for your thoughtful review. Try MBO with Firefox, Google Chrome, or Safari as an alternative to I.E. People use it in all the browsers.
Regarding saved maps, nothings changed so perhaps we should conduct a web demo and go over your approach.

MBO

Victoria
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I like MBO

Reviewed on 19/08/2016

Cool product! Large map print feature is incredible! I'm glad to use Map Business Online every day.

Cool product! Large map print feature is incredible! I'm glad to use Map Business Online every day.

Richard
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The power to see it!

Reviewed on 13/04/2021

Overall the value of the product and out put is really solid. Glad we acquired the tool and the...

Overall the value of the product and out put is really solid. Glad we acquired the tool and the licenses!
Has allowed us to manage considerable data in a planned and organized way.

Pros

Allows the business to see things that otherwise would just be data!

Cons

-The tool needs to allow for showing multiple maps at one time
- Bulk uploads and downloads can be very time consuming
-Need a way to tie via API to some TMW platforms

Response from SpatialTEQ

Richard,

Thank you for taking the time to review MapBusinessOnline and for your suggestions. I will be sure to forward those to the development team.

Geoff

Mrudang
Overall rating
  • Industry: Medical Devices
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

User friendly and easy to use

Reviewed on 18/08/2023

Its a good software that gets the job done to a certain level. For more complexity and indepth...

Its a good software that gets the job done to a certain level. For more complexity and indepth analysis we have to revert to other softwares.

Pros

Ease of map creation of data visualization and decision making

Cons

misses territory balancing and similar such features that are important in territory creation

Response from SpatialTEQ

Mrudang,

Thank you for your frank review. While MapBusinessOnline does include some basic balancing capabilities, we are collecting interest in more automated territory balancing capabilities for future consideration.

Geoff Ives
President

Kamlesh
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Map for Business

Reviewed on 25/08/2023

Pros

Color Coding, Export by territory, territory can be created by drawing polygons etc.

Cons

Changing data after import.Or Less visibility of data after import

Response from SpatialTEQ

Kamlesh,

Thank you for your review of MapBusinessOnline.

We do have a few articles in the Blog addressing editing data after import. I'm also wondering about your final comment - less visibility. I would explore minimizing symbol sizes or unchecking data in Map and Data.

Thanks,

Geoff Ives
President

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

East to use and easy integration

Reviewed on 30/09/2019

The program was great to use and an easy implementation.

The program was great to use and an easy implementation.

Pros

It is easy to add addresses and use map layers. Great for a sales person or an office employee looking to stay organized.

Cons

Some features seemed a little old and could use an upgrade. It was easy to use but still a bit outdated.

Response from SpatialTEQ

Thank you for taking the time to review Map Business Online

Susan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Just the software I needed to map client locations

Reviewed on 07/06/2017

The ability to plot client locations nationwide (US).

The ability to plot client locations nationwide (US).

Pros

Relatively short learning curve to get started. I was able to view a YouTube video and quickly plot.

Cons

The price. I didn't need all the bells and whistles. They offered a 10% academic discount though which did help.

Response from SpatialTEQ

Thank you Susan. We appreciate the review.

Rebecca
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Map Business in Health Care

Reviewed on 12/12/2014

This is an easy fast way to show physicians zip code plots of where patients live. It is extremely...

This is an easy fast way to show physicians zip code plots of where patients live. It is extremely useful when deciding to move an office or what areas to target for promotions. Instead of the bubbles I use the option to color code zip codes by number of patients. I almost always change the color scheme because the automatic color schemes do not show a good progression nor a wide enough range.

Downside - it is not user friendly when trying to plot referring sources. It would be nice if it would "count" the number of referrals per referring source and then use the bubble plot method to indicate the number of referrals by source.

Response from SpatialTEQ

Rebecca,

Thank you for your product review. We will consider adding more color options and shade schemes in future releases. Also, we plan on adding pivot table support in a future release which we think will assist with your referral calculations.

As always, feel free to email us with new feature requests.

The folks at MBO.

Kahlil
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product for generating routes and visiting leads!!!

Reviewed on 18/09/2020

Map Business Online has been very efficient for us and has helped us remain up to date in our...

Map Business Online has been very efficient for us and has helped us remain up to date in our business processes.

Pros

Easy service to use with most of the functions streamlined! Customer service is extremely helpful and easy to connect to.

Cons

Sometimes the data that I input will lag, however once it is fully updated the features work as expected.

Response from SpatialTEQ

Kahlil,
Thank you for taking the time to review MapBusinessOnline. Data update slowdowns can be related to many issues on cloud-services. Certainly, if the issue persists or worsens please let us know.

Geoff

Russ
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very Easy to Use

Reviewed on 14/12/2016

I was up and running mapping customer data in a few minutes. I was easily able to create useful...

I was up and running mapping customer data in a few minutes. I was easily able to create useful and visually appealing maps that allowed us to review our customer information in a new way.

Pros

Ease of Use and Pricing

Response from SpatialTEQ

Thank you Russ.

Kelly
Overall rating
  • Industry: Medical Devices
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Satisfied My Biz Needs

Reviewed on 14/12/2016

I was in need of a program that could color code and identify 6 different sales territories within...

I was in need of a program that could color code and identify 6 different sales territories within a city, that were dictated by zip code. This program did just that; but it took me a while to figure out how to get there. It seemed like there were a ton of cool and useful tools available, but none of it was easy enough for anyone to utilize or even know existed. Overall it did exactly what I needed it to.

Pros

Identifying zip codes by color in a map and labeling the zip code

Cons

Can't print easily right from screen; can't make quick adjustments easily to a given "layer". I have to go in and create and entire new spreadsheet.

Response from SpatialTEQ

Thanks Kelly. You should consider calling our help desk for assistance on editing layers 800-425-9035.

Kayla
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 14/12/2016

I currently work for a hospital and had needed software to track our new patients. After extensive...

I currently work for a hospital and had needed software to track our new patients. After extensive research, I decided to give Map Business Online a try. I must say that it was fairly easy to upload my data and create my map. The customization was exactly what I had needed as well. From what I have seen out there, it really does create the best heat maps and graphics. I don't feel as though there are currently any other competitors out there that come close.

Pros

The quality of the graphics and maps are amazing. All the maps that I have created are very accurate.

Cons

It takes some messing around with all of the tools to understand how to customize your map properly. I wish there was an undo button as well.

Response from SpatialTEQ

Thanks Kayla. You will find an Undo button for some functions at the top of the application - to the right of the Address Bar. We'll be adding more undo functions over time. Geoff

Susan
Overall rating
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool for sharing maps

Reviewed on 14/12/2016

When a picture is worth a thousand words, a map helps us tell the story about the availability of...

When a picture is worth a thousand words, a map helps us tell the story about the availability of services, and the location of neighboring providers. Being able to have a map created from our data to share with colleagues is great. Colleagues being able to interact with the map is priceless.

Pros

The relative ease in importing data, the interactive nature

Cons

difficulty in representing differing data with alternative symbols, having callouts visible all at the same time

Response from SpatialTEQ

Thank you Susan. Feel free to contact us for more discussion about callouts and data layers. Perhaps we can assist. We do discourage turning on too many callouts - that's sort of a map makers dilemma.