Cloud Assess Reviews
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69 Reviews
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
If standards or outcomes-based assessment is what you need, Cloud Assess is your new best...
Reviewed on 25/09/2023
Pros
Robust assessment record keeping and moderation tools. Clean, modern interface. Industry-leading support.
Cons
I'd like to see learning resources able to be added to Qualifications or Journeys without needing to make them into assessments. Ideally, the ability to build learning content using the same sort of features as the assessment designer, with native integration with H5P.
Response from Cloud Assess
Hi Chris, thank you for leaving us a review, we really appreciate it! It's great to hear you like our assessment first approach. We want all our customers to be able to validate capabilities after learning as we believe this is key to achieving real outcomes. And thank you for letting us know what you'd like to see next. We have passed your feedback on to our team. Thanks again :)
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BEST experience
Reviewed on 24/11/2024
10 gold stars. The team are awesome, we deal with [sensitive content hidden] mainly and he never...
10 gold stars. The team are awesome, we deal with [sensitive content hidden] mainly and he never fails to support the needs of the team. The company is clearly looking to make the system work for all of their clients and constantly wanting feedback to improve. The system is easy to use, and there is always someone available in the chat if you get stuck. Content creation has many different features and there are more to come! It is exciting and we are so pleased to have switched to Cloud Assess. Our learners have loved it also.
Pros
The team at Cloud Assess are so helpful. Their support as a new customer has been next to none. They are constantly looking at new features to implement to ensure ease of use, benefits to the learner, and our team. Creating assessments is easy. Learner interface is awesome, the learner can clearly see their journey and what is next for them.
Cons
The only issue I have come across is how slow activities can get when building if it is too large. This feedback has been given to the team and this is something they are looking at.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
overall experience with CA
Reviewed on 28/09/2023
overall is ok, easy to use is most important and it is.
overall is ok, easy to use is most important and it is.
Pros
I am a student. This CA is easy to use. Interface design is clean and functional.
Cons
some displayed not right, such as the completed units, never show, always 0 even you have completed that unit(s)
Response from Cloud Assess
Hi Wai Yee, thanks so much for your review! It's great to hear from a learner's perspective and that you like the ease of use, functionality and design of our platform. We're sorry to hear you're having some display issues. We've passed this feedback onto our team who will look into it. Thanks again :)
- Industry: Higher Education
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
You need cloud assess in your lives!!
Reviewed on 04/11/2024
Incredible! The team is accomodating! [sensitive content hidden] has been super friendly and...
Incredible! The team is accomodating! [sensitive content hidden] has been super friendly and helpful throughout all stages of implementation and use of cloud assess.
Pros
The support has been phenomenal. The time it saves tutors is amazing!
Cons
Lack of functions when creating assessments (but looks like there are more on the way) 😀
- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud Assess
Reviewed on 26/03/2024
Being from the more senior generation and having many years using the older systems, I thought it...
Being from the more senior generation and having many years using the older systems, I thought it would be very difficult for me personally to adjust. However, I have found the ease of transition and simple approach to be extremely easy. I managed the transition without a hitch.
Pros
The time saving and tracking it completes, everything is in order and sorted. It is an incredible platform..
Cons
As a trainer/assessor not having the option to alter things when required by a student for adjustment.
- Industry: Leisure, Travel & Tourism
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our Experience
Reviewed on 26/03/2024
So much fun! Over the past year, I've absorbed a wealth of knowledge, and each day brings new...
So much fun! Over the past year, I've absorbed a wealth of knowledge, and each day brings new discoveries. My experiences have been consistently positive, and I'm genuinely excited about the ongoing educational journey with the Cloud Assess team. I eagerly anticipate the continued growth and learning opportunities that lie ahead with them.
Pros
Since joining Cloud Assess, I have found both the platform and support team to be nothing short of exceptional. The platform is extremely user-friendly and easy to navigate. With the help of the friendly support team at Cloud Assess, we were able to set up and launch our first tailored program in under a month.
Cons
I can honestly say, very little! Cloud Assess consistently stays ahead of the curve, continually striving to meet and exceed our needs. Their proactive approach ensures that your requirements are not just met, but anticipated and addressed even before you realise them.
With their forward-thinking mentality and unwavering dedication to customer satisfaction, Cloud Assess sets a high standard in the industry for proactive support and innovation.
Alternatives Considered
AxcelerateReasons for Switching to Cloud Assess
The continual support provided by the team has been invaluable. We are truly grateful for the ongoing support from the team.Response from Cloud Assess
Hi George,
Thank you for your glowing review. We're thrilled to hear that you've found Cloud Assess user-friendly and our support team helpful. Our goal is to assist you in achieving your objectives and excel with the platform.
We're excited to continue this journey with you and contribute to your ongoing growth and learning experiences. Thank you for choosing Cloud Assess.
Kind regards, Helen
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly
Reviewed on 26/03/2024
Pros
It is a very user friendly system that makes it easy for our students to progress through their qualifications. It's easy to get support when needed and improvements are constantly being made.
Cons
I would like to be able to duplicate fields when creating content rather than whole pages.
Response from Cloud Assess
Hi Megan,
Thank you for your positive feedback! We're glad you find Cloud Assess user-friendly. Great news, you can duplicate individual fields. Please raise a chat in the Help Centre and we'll show you how. We're delighted to have you on board after your experience with Moodle. If you have more ideas or questions, feel free to reach out.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic system
Reviewed on 13/12/2023
Brilliant. Nothing is a problem for the team and I have asked some basic questions when in a rush...
Brilliant. Nothing is a problem for the team and I have asked some basic questions when in a rush and can't remember what I am doing
Pros
The ease of use and the support from customer service.
Cons
If any would be the diversity of question types that can be added into the native environment.
Response from Cloud Assess
Thank you for your amazing feedback, Jen! We're so glad to have you as one of our valued customers. You'll always have our support to ensure we can meet all of your needs. Thanks again :)
- Industry: Pharmaceuticals
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use system and clear directions and functions.
Reviewed on 26/03/2024
Love the simplicity of the system and the clear layout of questions and answers on the screen. It's...
Love the simplicity of the system and the clear layout of questions and answers on the screen. It's not too busy in other words.
Pros
Setting due dates and students receiving automatic emails reminding them of these dates.
Cons
Sometimes the software doesn't allow you to see the entire answer on your screen. I believe this is a software issue.
Response from Cloud Assess
Hi Linden,
Thank you for your feedback! We're glad you find Cloud Assess easy to use. Please raise a Chat in the Help Centre or book a meeting with your Customer Success Manager to raise the issue of not seeing the entire answer on the screen. We aim to maintain a simple, clear layout for your convenience. Thanks once again.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Essential LMS management Tool
Reviewed on 27/03/2024
I found it's layout user friendly and easier to navigate than the other LMS we use. I believe our...
I found it's layout user friendly and easier to navigate than the other LMS we use. I believe our company is considering the change away from the expensive one and onto Cloud Assess exclusively.
Pros
I can look up any of my trainees and see what they are working on and where they may need help Easy to use as a group and keep them in lock-step before progressing to fast for some.
Cons
It doesn't talk to other programs I use in terms of linked together but I believe this can be possible.
Response from Cloud Assess
Hi Frank,
Thank you for your feedback! We're thrilled to hear that you consider Cloud Assess an essential LMS management tool especially for tracking trainee progress and keeping them on track.
If you have questions about integration and interoperability, please contact your Customer Success Manager for further discussion. You can also message the support team using the Chat function in the Help Centre. We're here to support you every step of the way!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to recommend
Reviewed on 01/09/2022
After 5 years of using Cloud Assess as a trainer and assessor, I would have no hesitation in...
After 5 years of using Cloud Assess as a trainer and assessor, I would have no hesitation in recommending this product to potential users. The platform is fast and stable and the support is amazing. User experience (from my student's feedback) is that it is easy to navigate and intuitive to use.
Pros
From a trainer's point of view, Cloud Assess is intuitive and easy to use. It is easy to automate workflows, which can save hours of time and the support provided is exceptional.
Cons
It is a little pricy compared to competitors but is adaptable enough to be able to save countless hours of admin/trainer time if it is set up and used intelligently.
Alternatives Considered
AxcelerateReasons for Switching to Cloud Assess
Increased functionality. Ease of use.Response from Cloud Assess
Hi Darren,
Thank you so much for providing a review. Your feedback means a lot to us as we're constantly striving to give the best product and service to our clients. We're really pleased to hear you would recommend Cloud Assess. Thanks and kind regards, Helen
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review of Cloud Assess LMS
Reviewed on 12/12/2023
Pros
Out-standing customer service. Excellent support and implementation program. Clean interface and user experience
Cons
Course Design and graphics are a bit clunky
Response from Cloud Assess
Hi Daniel, thanks so much for the review! We're thrilled to hear about your positive experience with customer service and that you like our clean, user-friendly interface. And thank you for your feedback about the course design. We will take this on board and our team will look into this. Thanks again :)
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud Assess Review
Reviewed on 12/12/2023
Very positive. A great system to check student's drafts, due dates etc.
Very positive. A great system to check student's drafts, due dates etc.
Pros
Very easy system to use, students and trainers.
Cons
Can't send a message to all students at the same time eg advising that trainer will be on leave, goes to all students on the LMS, can't just send them to my allocated students unless it is an individual message which is to time consuming.
Response from Cloud Assess
Thanks so much for your review, Debra! It's great to hear you like the ease of use of Cloud Assess. We're sorry to hear you're having troubles with messaging multiple students at once. There is a function for Group Messaging via Posts, which should be a great time saver. Please reach out to our Support team if you need help with this, we would be more than happy to assist! Thanks again for your review :)
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cloud Assess Review
Reviewed on 07/06/2024
Pros
Cloud Assess is easy to use and navigate.
Cons
It could sometimes be clunky but in the most part it is great to use.
Response from Cloud Assess
Hi Dominic,
Thank you for your review. We're pleased to hear that you find the app easy to use and navigate. If you have any questions, please feel free to reach out to us through the Help Centre chat. We look forward to releasing more User Interface updates in the coming months to further enhance your everyday experience.
Kind regards,
Helen
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Create outstanding student experiences
Reviewed on 30/03/2022
I would recommend to anyone that is looking for a highly functional , modern LSM and the help chat...
I would recommend to anyone that is looking for a highly functional , modern LSM and the help chat is great , [SENSITIVE CONTENT] are outstanding in there assistance and guidance.
Pros
The ease in which you can design and create your courses
Cons
Love to see for design features in the templates to be able to engage the learner in more interactive answering of questions
Alternatives Considered
MoodleReasons for Choosing Cloud Assess
It did not have the functionally in the student and trainer portals required to deliver the student experience we wanted to deliver.Reasons for Switching to Cloud Assess
I have previously used the system with another company and loved the product, they are local based in Gold Coast and believe in supporting local business.Response from Cloud Assess
Thanks for the review Jasmine, we really appreciate your support
- Industry: Mining & Metals
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Us and Clould
Reviewed on 18/12/2023
I like the service provided and it will grow with us, both of us are learning and on this journey...
I like the service provided and it will grow with us, both of us are learning and on this journey together
Pros
Friendly staff that actually repond to your questions, Jake does great for us
Thank you
Cons
Flexibility with uploading pictures to course administration
Response from Cloud Assess
Hi Tony, thanks so much for your review! We're thrilled to have you on the journey to more efficient training, compliance and better safety. It's great to hear you like our ongoing support and thank you for your feedback about picture uploading. This has been passed onto our team, who will look into it. Thanks again :)
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hello [sensitive content hidden] its been 10 Years since i started using Cloud Im sure im...
Reviewed on 12/12/2023
10 years on and still going strong All good and i have not got all night to write stuff that's why...
10 years on and still going strong All good and i have not got all night to write stuff that's why the Cloud is a good concept , and especially when you can talk into the iPad to answer questions to make it easy for the less educated ones.
Response from Cloud Assess
Mal, thank you so much for your review :) Having you as a loyal customer means so much to us — cheers to the last 10 years and we can't wait to see what the future holds for you!
- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic Customer Service
Reviewed on 26/03/2024
excellent, [sensitive content hidden] has been amazing to work with.
excellent, [sensitive content hidden] has been amazing to work with.
Pros
Having access to our customer success manager. [sensitive content hidden] is wonderful and patient,
Cons
it is a bit like a rabbit warren, until you get used to it
Response from Cloud Assess
Hi Tracey,
Thank you for your positive feedback! We're thrilled to hear that your Customer Success Manager is supporting your growth and success with Cloud Assess.
We're excited to continue this journey with you.
- Industry: Performing Arts
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud Assess - Awesome and easy to use
Reviewed on 12/12/2023
Excellent, At first I was worried as I am older and find using new things difficult, but it was...
Excellent, At first I was worried as I am older and find using new things difficult, but it was very easy and efficient.
Pros
That I could contact people at any time for help.
Cons
At the moment I cannot think of any cons
Response from Cloud Assess
Hi Alix, thanks so much for your positive feedback! We're so glad to hear you find our app easy and efficient to use. Thanks again :)
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud Assess Review
Reviewed on 11/04/2022
Easy and functional
Easy and functional
Pros
It is interactional with message functions so I can message by participants or they can message me. Easy to use and able to be used on different mobile platforms, phone, tablet and laptop.
Cons
The auto save function can be sensitive and without using the save button doesnt always lock in answers or signatures.
Response from Cloud Assess
Thank you for your review Natalie
- Industry: Fine Art
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic product and support team
Reviewed on 27/03/2024
Fantastic product which is user friendly and support staff are extremely helpful.
Fantastic product which is user friendly and support staff are extremely helpful.
Pros
The support you receive is instant, staff go above and beyond to help out.
Cons
Not being able to add a question to only appear if a student selects a certain answer to the previous question, assessors advise marking takes quite a long time and could be streamlined.
Response from Cloud Assess
Hi Ash-Lee,
Thank you very much for your feedback. We're pleased to hear you're receiving outstanding support and that you find Cloud Assess user-friendly. Thank you for your suggestions. I have passed your feedback onto the Customer Success Team. Please raise this in your next meeting. Thanks once again.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
[sensitive content hidden] Review
Reviewed on 20/09/2023
It a great system to use.
It a great system to use.
Pros
It is Easy to use and I would recommend to any one.
Cons
Don't have any I would recommend to any one.
Response from Cloud Assess
Thanks so much for your review! :)
- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good?
Reviewed on 30/03/2022
As above, i find it very easy to use. Currently, i don't feel like there are many improvements...
As above, i find it very easy to use. Currently, i don't feel like there are many improvements needed.
Pros
First time using a system like this. Very easy to use.
Cons
I feel Cloud assess overall is a very user friendly program to use. First time using a program like this and finding it great.
Response from Cloud Assess
Thanks so much for your kind review Dylan, we really appreciate your support :)
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Happy customer
Reviewed on 31/05/2024
Good just needs a bit of fine tuning to run smoother
Good just needs a bit of fine tuning to run smoother
Pros
User friendly easy to access via computer or mobile
Cons
Have to click on to many thing to access similar information. On the app as a trainer I can’t see what the student has commenced unit till I click through the units individually. Has no question numbers and no bench marks
Response from Cloud Assess
Hi Joshua,
Thank you for providing us with a review we really appreciate it.
In relation to your feedback, progress should be possible to see from the overview of the enrolment against each unit, question. Numbering can be added along with benchmarks when the assessments are designed in Cloud Assess.
We're keen to support these requirements with you. When you have a chance maybe jump into our Help Centre Live Chat and ask to arrange some time with your Account Manager who can assist you.
Thanks and kind regards, Helen
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EVALUATING THE CLOUD ASSESS
Reviewed on 26/03/2024
VERY GOOD.Its very user friendly and has made learning and assessing easy
VERY GOOD.Its very user friendly and has made learning and assessing easy
Pros
USER FRIENDLY.Effective to use,eary to understand
Cons
NOTHING .So far I did not find anything which I least like.
Response from Cloud Assess
Hi Jham, thank you for your review. We're really pleased you're finding Cloud Assess user-friendly. If you do have any questions please head to our Help Centre and raise a chat. Thanks once again.