--- description: Learn more about Mitchell RepairCenter. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mitchell RepairCenter Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Auto Body Software](/directory/821/auto-body/software) > [Mitchell RepairCenter](/software/2050145/mitchell-repaircenter) # Mitchell RepairCenter Canonical: https://www.getapp.com.au/software/2050145/mitchell-repaircenter Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2050145/mitchell-repaircenter?page=2) > Mitchell RepairCenter is a web-based shop management software designed to help businesses in the automotive industry streamline repair processes and improve customer experience. It lets collision repair facilities create collision estimates and manage repair scheduling and claims. > > Verdict: Rated **3.3/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 24 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 3.2/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Mitchell International - **Founded**: 1946 ## Commercial Context - **Starting Price**: USD 149.00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Job Costing - Labor Rates - Maintenance Scheduling - Parts Management - Quotes/Estimates - Scheduling - Service History - VIN Decoder - Work Order Management ## Support Options - 24/7 (Live rep) ## Category - [Auto Body Software](https://www.getapp.com.au/directory/821/auto-body/software) ## Alternatives 1. [ARI](https://www.getapp.com.au/software/131559/ari) — 4.6/5 (600 reviews) 2. [AutoRepair Cloud](https://www.getapp.com.au/software/124971/autorepair-cloud) — 4.9/5 (163 reviews) 3. [CCC ONE](https://www.getapp.com.au/software/122119/ccc-one-total-repair-platform) — 4.2/5 (39 reviews) 4. [Manager SE](https://www.getapp.com.au/software/2078731/manager-se) — 4.1/5 (78 reviews) 5. [Autorox](https://www.getapp.com.au/software/2061384/autrorox) — 4.8/5 (62 reviews) ## Reviews ### "Tool needed for all Body Shops" — 4.0/5 > **Bryan** | *11 May 2019* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: The software is very complete, you can do everything from gathering your repair information to access your vendors’ paint, parts and rental apps in one platform. > > **Cons**: Can take a bit of setup time, but honestly worth it in the end\! > > Great software can't operate without it. ----- ### "Mitchell User for 6+ Years" — 5.0/5 > **Kyle** | *1 December 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Mitchell Repair Center does an excellent job at providing accurate diagnostic information to technicians. The fixes and recommendations they provide are verified by technicians all across the country, and are accurate. We primarily use Mitchell (ProDemand) for finding trouble-code recommendations with vehicles that we service, as well as customer estimates, TSB information, and fluid capacity and requirements for our vehicles. > > **Cons**: There really is not much to complain about with the product\! It does what it sets out to do and provides accurate information, quickly. > > We have an excellent experience with Mitchell, and recommend the product. A best-practice is to use two estimate/diagnostic products in service centers (which we have just started to do), but make sure Mitchell is one of them. ----- ### "Horrible customer service if there is any issue with billing." — 1.0/5 > **Caleb** | *2 March 2026* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: when the software isn't frozen its ok. > > **Cons**: I've spent the past week on hold with the billing department. The software can only be used on 1 computer. Integrations are a joke at best ----- ### "Great for Automotive Industry" — 4.0/5 > **Connie** | *15 December 2025* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: The Mitchell Repair program is user friendly and provides the training portal which comes in very handy > > **Cons**: The one thing I like the least is the Customer Support. We have had a few issues in the past where the agents has been abrupt and not very supportive with our problems > > My overall experience is good provided you do not need to contact Customer Support for help. For our purposes it allows us to prepare estimates, contact adjusters directly through the program. ----- ### "product finding" — 4.0/5 > **john a** | *13 May 2020* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: I found that I had to jump thru too many hoops to find parts location.way too long to do simple things > > **Cons**: parts locator function .it would take me way too much time to locate certain items on vehicles.on a very busy day > > pretty good seems most repair information systems are of the same platform.i really would like to see something different .similar to an ai system which I thin would revolutionize the repair industry ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2050145/mitchell-repaircenter?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2050145/mitchell-repaircenter) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data