---
description: Learn more about ShiftCare. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ShiftCare Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/717/home-care/software) > [ShiftCare](/software/2050072/shiftcare)

# ShiftCare

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> ShiftCare is an intuitive NDIS management software that simplifies rostering, invoicing, and client care, cutting admin time by up to 90% and boosting provider efficiency.
> 
> Verdict: Rated **4.6/5** by 144 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ShiftCare

ShiftCare serves NDIS disability \& aged care providers and support workers across Australia. We help teams manage client care, streamline operations, and reduce admin, making it easier to deliver quality support while growing your business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 144 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShiftCare

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Absence Management
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Tracking
- Authorization Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Caregiver Management

## Integrations (11 total)

- ADP GlobalView Payroll
- Employment Hero
- Google Calendar
- HubSpot CRM
- MYOB Business
- PARADIGM
- Paychex Flex
- QuickBooks Online
- QuickBooks Payroll
- Viventium Software
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Care Software](https://www.getapp.com.au/directory/717/home-care/software)

## Related Categories

- [Home Care Software](https://www.getapp.com.au/directory/717/home-care/software)
- [Home Health Care Software](https://www.getapp.com.au/directory/61/home-health-care/software)
- [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software)
- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)
- [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software)

## Alternatives

1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews)
2. [Google Calendar](https://www.getapp.com.au/software/91461/google-calendar) — 4.8/5 (4021 reviews)
3. [Calendly](https://www.getapp.com.au/software/102609/calendly) — 4.7/5 (4084 reviews)
4. [splose](https://www.getapp.com.au/software/2053687/splose) — 4.6/5 (28 reviews)
5. [Jobber](https://www.getapp.com.au/software/90723/jobber) — 4.6/5 (1420 reviews)

## Reviews

### "It the pick of the lot" — 5.0/5

> **Paula** | *10 July 2023* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I found it all very user friendly and easy to learn how to use. Customer support has been excellent.
> 
> **Cons**: I would have preferred if it had forms also so we could do service agreements in here.
> 
> Easy to learn to use and teach staff.

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### "Best software out there" — 5.0/5

> **Kristina** | *13 June 2024* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: Shiftcare facilitates the efficient operation of my business. Its user-friendly interface enables both administrative personnel and staff members to navigate and utilize its features effortlessly.
> 
> **Cons**: It would be beneficial if staff members were able to upload multiple documents or photographs to the platform simultaneously.
> 
> Our company has experimented with various platforms for managing scheduling, timesheets, staff, and client documentation. Shiftcare effectively consolidates these functions, simplifying our operations.

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### "Good for scheduling. Limited with everything else." — 2.0/5

> **Faye** | *15 May 2025* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: Scheduling was easy. The system interface is easy to use and the helpdesk was very accessible with people who are reachable at all times
> 
> **Cons**: Shiftcare had some privacy breaches as there were teams that could access information from other team teams through incident report etc
> 
> Moderate. The payroll could not be broken down into different time periods so integration into Xero was useless.

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### "A Excellent User Friendly Rostering Program with Fantastic Customer Service" — 5.0/5

> **Laney** | *26 June 2024* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: The program is easy to use and the support team is alway very responsive. I feel supported all the time.
> 
> **Cons**: Invoicing functions can be improved. Sycing method can be more defined.
> 
> Very good, glad we moved from the previous roster program.

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### "Streamlining Services" — 5.0/5

> **Leah** | *25 June 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use for support workers and operations. 
Mobile friendly 
Ease of invoicing
> 
> **Cons**: Incident reporting management needs improvement
> 
> Great move to ShiftCare a far cry from out last provider. 
The customer service is fantastic. 
Onboarding great.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2050072/shiftcare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/shiftcare/> |
| en-AE | <https://www.getapp.ae/software/2050072/shiftcare> |
| en-AU | <https://www.getapp.com.au/software/2050072/shiftcare> |
| en-CA | <https://www.getapp.ca/software/2050072/shiftcare> |
| en-GB | <https://www.getapp.co.uk/software/2050072/shiftcare> |
| en-IE | <https://www.getapp.ie/software/2050072/shiftcare> |
| en-NZ | <https://www.getapp.co.nz/software/2050072/shiftcare> |
| en-SG | <https://www.getapp.sg/software/2050072/shiftcare> |
| en-ZA | <https://www.getapp.za.com/software/2050072/shiftcare> |
| fr | <https://www.getapp.fr/software/2050072/shiftcare> |
| fr-BE | <https://fr.getapp.be/software/2050072/shiftcare> |
| fr-CA | <https://fr.getapp.ca/software/2050072/shiftcare> |

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