Viber

4.4 (4,045)
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Mobile messaging platform

Overall rating

4.4 /5
(4,045)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.3/5

87%
recommended this app
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4045 Reviews

Giorgi
Giorgi
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Application for fast and secure communication

Reviewed on 29/02/2024

Pros

Fast and secure communication. You dont need to add number for chatting that best feature. Saves me from saving multiple unknown numbers

Cons

Overall application is best for communication i dont have anu cons to discuss

Wilfredo
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A review of a senior citizen as a viber user for many years

Reviewed on 22/02/2024

I have used viber for over 5 or more years. i have a lot of good experience on this application.

I have used viber for over 5 or more years. i have a lot of good experience on this application.

Pros

It is like a facebook messenger without facebook. We can talk to our families and friends

Cons

sometimes the application is lagging and i cant send a message

Tanya
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 0.0 /10

Customer service

Reviewed on 25/11/2023

Using the App was great. However, the fact that a recent update suddenly locked me out of my...

Using the App was great. However, the fact that a recent update suddenly locked me out of my account and effectively required me to re-register has created major problems; I can no longer access my chats and contacts even though they are backed up on icloud. Not only is there no alternative way for me to access my account, (the sim card on which I registered the account is no longer active) customer service is very poor. There is no way to talk to anyone on the phone and the staff answering the emails do not seem to listen to the specific problem and to actually provide assistance or a work-around. In short, the app works well as long as you don't get locked out or need support from customer service.

Pros

The app is very easy to use and functions well.

Cons

The App updated and locked me out of my account, effectively cutting me off from my chat history.

Thar
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Viber is Very Good in Multi Platform Support

Reviewed on 13/11/2024

I have over 3 years experience with viber.

I have over 3 years experience with viber.

Pros

Viber is very good at multi platform support. Such as android, ios, windows, mac.

Cons

Some poor network area, Viber can lag a little bit.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is good and easy to use.

Reviewed on 02/08/2023

For the many years of experience viber, I am really happy with the service. Viber is very good for...

For the many years of experience viber, I am really happy with the service. Viber is very good for any type of communication like text messaging, audio call and video ccalling. For friends and Family communication viber is very important and helpful apps.

Pros

Its provide easy, fast and free way for people all around the world to get in touch.

Cons

I am not to much happy with the video call quality of viber. Although it is really extremely good for text messaging.

Bryan
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great way to connect people

Reviewed on 16/02/2024

Overall I'm completely satisfied with Viber. This is my no.1 messaging app and my daily driver. I...

Overall I'm completely satisfied with Viber. This is my no.1 messaging app and my daily driver. I hope that everyone is using viber, so we can easily send messages to everyone.

Pros

its easy to use, it will connect you to people easily. You can create groups, send personalized messages by using stickers, sending pictures and more stuff.

Cons

This is my go-to messaging app, I dont have any negative thing to say.

Balkrishna
Overall rating
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Viber Video Calling App Quality

Reviewed on 19/02/2024

My overall experience with Viber has been quite positive. It's a versatile app that connects me...

My overall experience with Viber has been quite positive. It's a versatile app that connects me with friends and family through messaging and calls, though at times, it can be a bit heavy on my device.

Pros

Viber is known for its user-friendly interface, offering free messaging and high-quality voice/video calls. It also provides end-to-end encryption for enhanced privacy.

Cons

Viber offers a range of features, I find that sometimes the app can be quite resource-intensive, which may affect its performance on certain devices. Additionally, the abundance of features can make the interface feel cluttered, especially for new users looking for simplicity.

Verified Reviewer
Overall rating
  • Industry: Textiles
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Make some Ads to the app

Reviewed on 06/10/2023

In my experience I found Viber to be a trustworthy messaging app. The fact that it offers messaging,...

In my experience I found Viber to be a trustworthy messaging app. The fact that it offers messaging, voice and video calls is fantastic. Additionally I liked the variety of stickers and emojis they provide which made it easy for me to express myself.

Pros

What I really enjoyed about Viber was the option to send messages for free and the excellent quality of voice and video calls

Cons

One thing that bothered me about Viber was the delay during video calls and the need, for a premium subscription to access some features. Moreover the interface could get a little crowded at times making it less user friendly.Also The app is not developing compared to other applications

lyka angelic
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Viber is very useful not only for personal but you can also use it to create a group chat

Reviewed on 06/10/2023

Pretty sure the I will use viber until end of the world since I am using it everyday

Pretty sure the I will use viber until end of the world since I am using it everyday

Pros

what i like in viber the most it is encrypted you cant use it into multiple device so all the data or conversation that you have there is safe

Cons

sometimes the notifications is not showing up or delayed maybe its because of the connections or your device doesn't t have enough space

Marouane
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Viper lover

Reviewed on 20/12/2023

I like and I enjoy while I’m on call of my colleagues

I like and I enjoy while I’m on call of my colleagues

Pros

Fast and easy you can enjoy calling your colleagues

Cons

Video call and the way how to send the files

Alternatives Considered

WhatsApp

Reasons for Switching to Viber

Because it’s fast application and have a lot of new service
Carol Ann
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Viber - the best way to convey message in any platforms

Reviewed on 06/05/2024

Viber is powerful vehicle that can convey our thoughts, feeling and emotions thru communicating in...

Viber is powerful vehicle that can convey our thoughts, feeling and emotions thru communicating in various channels like messaging, video chat, feedbacks , contents and many more. Power of Connectivity .

Pros

Viber has a unique user friendly interface that so easy to use and navigate.
Very useful in top notch communication especially in a group/ or organization that needs an timely updates on the operations. And cute stickers to send with your friends, family and love ones.

Cons

When we have to use it a large scale / group, since it only have a limited number of people who can join. Sometimes network issue so it interferes with the quality of the call.

Elizandra
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The oldest and most renowned app for work and making friends.

Reviewed on 08/03/2024

I don't have much to complain about, I've always had good feedback with the app, the communications...

I don't have much to complain about, I've always had good feedback with the app, the communications are excellent, and you can work, chat with friends, date a little and so on.

Pros

Viber is a great app, it has some functions like whtsap. If the user's internet network is good, it is quick to access and facilitates video calls in work groups and others.

Cons

His appearance is very restricted, it seems that sometimes he doesn't want to grow. But it would be good if they improved this subscription situation, it has complicated communication a little, creating interference and making our services difficult.

Latifa
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good application to make decisions about your own experiences with Vipre

Reviewed on 29/01/2024

I'm a Viper Internet user in the fields of e-marketing

I'm a Viper Internet user in the fields of e-marketing

Pros

I used Viper to reached my friends and family

Cons

The pictures and video are completely clear, the sound is also clearly , and any other person can be included to communicate videos a Viper

Aye Myint Myat
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Secure Messaging App

Reviewed on 30/07/2024

For overall my experience with Viber is excellent. I used Viber since 2014 now it is 10 years...

For overall my experience with Viber is excellent. I used Viber since 2014 now it is 10 years experience for me. I am still used Viber for messaging and group chat. Thank you for developing this kind of app, Viber.

Pros

The most I like about Viber was secured for messaging. I used to use Viber in every day to chat with groups and send files and messaging. It was easy to use and fast for messaging. So, I always choose Viber for messaging.

Cons

I like most of feature about Viber but nothing is perfect right. So the least I list about Viber is explore feature that one is no need for me I think.

Wah Wah
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best messaging end to end encryption with many features

Reviewed on 26/08/2024

Pros

I used viber for my daily routine. It is very useful and helpful for my work and conversation. We don't need to concern about the security because viber use end to end encryption. It is very good app, easy to use and pretty GUI, dark mode, My notes and video and audio call quality. The most I like feature of viber is Viber callser ID, own sticker creation and hide viber message chat.

Cons

Personally, I don't have any dislike about viber because I used viber daily and it help me a lot for my work and communicatio.

khaled
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A review about Viber after many years of use

Reviewed on 14/12/2023

the overall experince is great and smooth and I'm so greatfull to have viber on my dailly use to...

the overall experince is great and smooth and I'm so greatfull to have viber on my dailly use to keeps me alive with clients and familly and help my business maintain on the right track.

Pros

I most like about viber the easy use and freindly interface with many helping options and features
I love the managemnt feature, live chats that really help in having a smooth experience.

Cons

customer service sometimes take a little longer to answer

Ezekiel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Comprehensive Communication Experience

Reviewed on 10/07/2024

My overall experience using the Viber has been positive. The app is user-friendly interface made it...

My overall experience using the Viber has been positive. The app is user-friendly interface made it easy to navigate and use its features. I appreciate the application provide a reliable and enjoyable communication experience overall

Pros

What I like most about the Viber was its user friendly interface and the wide range of features it offered. This application send free messages and make high quality voice and video calls to anyone around the world was incredibly convenient.

Cons

What I like least about the product was it is occasional connectivity issue, which sometimes led to drop calls or delayed messages.

Win Htet
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Viber: Reliable Free Messaging and Calling Over the Internet

Reviewed on 05/10/2024

I have five years experience using viber.

I have five years experience using viber.

Pros

Viber is free text messaging, voice and video call over an internet connection.

Cons

Viber is limited customization such as themes or appearance.

Md Abu Sadek
Md Abu Sadek
Overall rating
  • Industry: Executive Office
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Viber Provides Best Service For Business and Personal Use

Reviewed on 17/10/2023

Pros

Personalnl, group and community communication service facilities of viber I like most. This software is so much impactful to business.

Cons

Limited members joining in group call is thing which I like least about viber.

Douarou
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Fire review

Reviewed on 23/11/2024

Viber best to talk by video and call many features available in the app

Viber best to talk by video and call many features available in the app

Pros

Viber is the best to comunicate fast online

Cons

Easy to use and fast to share call video

Eleanor
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My personal Viber Review

Reviewed on 20/02/2024

It is good. I found my true love in this application.

It is good. I found my true love in this application.

Pros

It is a messaging app where we can get along with our friends

Cons

Sometimes it is slow when jt comes to internet connection but over all the app is good

Alaaeddine
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great application, with more than excellent free features. I've been using it for many years,...

Reviewed on 12/12/2023

I enjoy it all in many years ,reliable messaging platform with strong privacy features, diverse...

I enjoy it all in many years ,reliable messaging platform with strong privacy features, diverse communication options, and occasional interface improvements.

Pros

appreciate Viber for its secure messaging, diverse sticker options, and the convenience of free voice and video calls, with many other feauters ...

Cons

Occasional connectivity issues, and some may find the app interface slightly cluttered. Feedback varies based on individual preferences and expectations.

Sally
Overall rating
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, very effective app

Reviewed on 08/04/2024

I’ve been using Viber about 10 years. I love how easy to use it and connects people all over the...

I’ve been using Viber about 10 years. I love how easy to use it and connects people all over the world for free. Great app for communication . Love stickers, design and sounds. It is part of me and I recommend Viber for all my friends

Pros

Available, affordable, free, effective. Wonderful video chat quality.

Cons

Not many people use it and know about Viber

Jhonell
Overall rating
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Enough

Reviewed on 01/05/2024

Pros

This type of messaging app is so easy to use and very convenient.

Cons

I hate that when there was no option to hide my birthday.

Fazal Rahman
Fazal Rahman
Overall rating
  • Industry: Management Consulting
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Talk and chat to your world

Reviewed on 16/02/2024

It is very good I am enjoying using viber anytime. It is very easy surface for me or with the...

It is very good I am enjoying using viber anytime. It is very easy surface for me or with the people i am in contact with we preferred viber for our chats and call.

Pros

I mostly use Viber for chatting and calls to my special ones and its been do much long that i am still using it.

Cons

Seen time can be updated more like when a contact number deleted their Viber or they just not cheking it for months or the app getting deleted from the phone thats what i mean, can the viber team update it along with that situation.
And i see nothing to be disliked by me with Viber.