Multiplier Reviews

They removed the need to use different solutions and partners to manage freelancers. For a fair price, Multiplier provides the best solution to manage several employees at once.

Looking forward to more top-notch features within the platform.

You can quickly onboard employees from anywhere. We onboarded employees in Vietnam and Indonesia, without any hassle.

Nothing so far. We like their platform a lot!

I do not know what I like most about it because I am having a horrible experience with it

Their customer service is really slow. One time I asked about my pay from my freelance contract, a rep told me I haven't started yet so I won't be getting paid WHICH WAS WRONG BECAUSE MY PAY WAS ALREADY ON ITS WAY. another time I asked adding dependents to my insurance, it took them A WEEK TO REPLY with NO HELPFUL INFORMATION. I asked for the process of adding dependents, and was given a reply of "send an approval to add dependents." that was my whole freaking question.

Available in most of the countries we hire in, help us with the local compliances and the pay structures

We have had issues in onboarding new candidates a couple of times, mainly due to miscoordination between teams. Issues were resolved fast by the Multiplier team, and there were no further challenges

The platform removes all the hassle of onboarding multiple employees.

The platform is very simple and smooth. No cons.

The ability to easily and quickly build distributed teams across the APAC region.

Great platform. Haven't noticed any cons.

Multiplier has made sure that our employees have been able to join us in just hours and not wait around weeks. We are delighted with their platform!

We like their platform and cannot say enough about their great customer support.

There is nothing good about this product, it doesn't do anything well

They got the payments wrong consistently, created liabilities for the employees and then refused to fix anything. We were bounced around from employee to employee who didnt know what they were doing and said that they were going to help. We spent in excess of 100 hours trying to get it working properly. They then refused to return our deposit when we tried to leave, in the end we needed to get lawyers involved for them to pay back the money they stole.

super easy to use dashboard.
easy to implement and maintain
dedicated account manager available to reply to any question you might have
very flexible to meet the needs of the business

Nothing, very easy to use and integrate

Great customer service - helps customize to specific use cases.
Were able to cover all countries where our freelancers are based in.
Able to deploy crypto as well as Fiat

Cost could be better. The pricing per transaction could have been replaced by some version of

We like the quick implementation, easy onboarding, transparent CTCs, and very responsive customer service support.

None. We have tried others, and this was the best one.

Very easy to sign-up a new employee, prompt action from the support team, and accurate invoicing and reporting.

Features that are likely in the product roadmap but not yet available - clear tracking of paid invoices, itemised expenses reporting.

Their experts are knowledgeable and are quick in reverting to our queries. The platform is also very flexible.

We are happy with their platform. Looking forward for more features.

such great customer service support - great user interface

there was some back and forth with customer service on some basic policies

Multiplier takes the time to understand what we want. They are very supportive in looking after our needs. Their legal teams are a big problem-solver. With their help, we didn't have to worry about staying compliant in these countries.

The entire process is very smooth and easy. No complaints.

Multiplier provide exceptional customer service and have an extensive feature set that is constantly expanding.

Nothing. Multiplier are introducing features to help our business expand and manage our team more effectively, and provide great customer support.

- We received unmatchable support from them. Piyush made sure that our doubts were resolved very quickly.
- The platform is user friendly and draft contract can easily be downloaded as and when needed.

They are constantly improving and coming up with new updates so there aren't any cons.

Responsiveness of the Multiplier team is amazing. Whenever issues arise, the team is extremely quick to tackle & solve them. I also love the very smooth onboarding of new employees, no matter the country.

Honestly not much other than multiple (3) billing cycles per month.

We would surely recommend them for their detailed and instant responses.

We haven't noticed any cons. They are building a remarkable platform.

The platform is simple and straight-forward. Compliance, employment contracts, payrolling are taken care of in one platform. It's so simple.

We are super happy with Multiplier. We even recommended them to other businesses. Do check out Multiplier.

The Software is very friendly to use, although there are some features that apparently do not work properly.

The customer support response is very slow