Taptouch POS

4.5 (4)
Point of sale software for retail and hospitality sectors

Overall rating

4.5 /5
(4)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.5/5

75%
recommended this app

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Overall rating
Company size

4 Software options

Irene S.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 30/11/2020

It’s all good I like system

Pros

The software does everything im thinking for a pos... And the best technical Support

Cons

Still Developing and almost every week they make changes sometime good , sometime shit the system.

Response from Ivida Smart Technologies

Hi Irene,
Thank you for your review. We have a big upgrade these days and frequent update to support new features like Contact-less scan to order, Facebook/Google ordering enhancement. Normally, we have one update/month. But you can keep the old version by (sleep, not reboot) during standby.
Any problem, let us know.

Tarun C.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best

Reviewed on 28/12/2020

Easy to trace everything

Pros

User friendly , design , speed, looks. Also it helps running the operation very smoothly.

Cons

Online support . I guess you can improve the online support for users

Yunlong P.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A review

Reviewed on 10/12/2020

Good but many functions still need to be improved.

Pros

Good communication, quick updates and good back office date analysis.

Cons

Not flexiable enough for personalization.
QR code order AI

Sagar P.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Inconsistent Performance

Reviewed on 30/11/2020

It is user friendly however it is not consistent so needs to ask support or help most of the time and even the features are also changed .The product or software should be customised according to the nature of business rather than providing all same service

Pros

As it has a big screen and the good thing is it comes on both side for customer as well as staff so both can see the bill even without printing

Cons

It is not consistent at all every time even though you updated your software and kept features that are needed for your business and the features are gone automatically in couple of weeks time and needs to ask for support again

Response from Ivida Smart Technologies

Hi Segar,

Thank you for your feedback. There is a big upgrade from V1.x to V2 and there are some change on UI and improvement of features to meet certification of EFTPOS payment. Now it's stable and hope you enjoy the product in such competitive features and price.