Touchpoint MX

Omni-channel digital marketing software for B2C businesses

Overall rating

5 /5
(1)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

100%
recommended this app

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Shehan W.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform and extremely easy to use + Outstanding customer support - Highly Recommend it.

Reviewed on 10/09/2018

As it is SaaS, the software is always ready for action. Simple and easy to use. Always in the forefront of collaborative customer engagement and team is always ready to help which is extremely important to us.

Pros

The Touchpoint Group have been an absolute pleasure to work with. They have been open and honest and always think with a collaborative customer-centric focus in mind. It has been a pleasure working with Touchpoint Group to solve any issues with no runaround or hidden agenda's.

For a full suite of digital marketing options and a responsive team, look no further than the Touchpoint Group.

They are a true omnichannel platform that takes valuable customers on a segmented and personalised journey through email, SMS to mobile. They are also experts in Digital Survey's, Gamification, Employee promotions and Loyalty programs.

It is fantastic to have a single view of the customer and their behaviours so we can market off the back of that so the message has true meaning.

Cons

Nothing at this stage - Much of the feedback that has been provided have been implemented into the platform or included within the road map.