Practice Pro Reviews

Team loves it and it’s plus it’s a good price point.

I have not heard any cons from our therapists.

The snippets you can save and the templates you can create make documenting easier.

It is difficult to add specific changes for the day, for example staffing changes or people who are out for the day. It would make it easier if there was a space on the main schedule where you could see amount of people available for work outside of individual therapists.

I like the integrated home exercise programs and the ability to document and produce the program with ease.

I wish there was an easier way to manage special reports from the dashboard. Perhaps see when they have been initiated to prevent oversite.

Very thorough, what we needed at the time of upgrade. It is easily understood

Integration was an easy process.
there are a couple of billing and claims item that we wish were different. For instance, waiting to allocate pt payments until insurance addresses the DOS seems to not make clear sense to our office. Changing/Deleting claims and changing payments after entering is a bit cumbersome.

I really like the ease of scheduling, being able to make reoccurring appointments appear on my schedule and easily having access to my notes.

There are a lot of functions that it does that I have no idea about or there are not a lot of trainings to help with. I would love it to be easier to see billing and not have 5 different ways to access different information. I wish it was all in one place.

Templates for evalsEase and layout of SOAP note Being able to save customized goals

Would be nice to have a feature in track certifications that notified the therapist if a POC was not signed within 30 days that way we can re-fax when neededExtra cost for multiple features

My favorite feature is being able to access multiple accounts as well as having multiple windows open at one time. It is great for a multi-tasker like myself which saves me a lot of time.

It was a bit hard to learn the features but once you're well trained it is easy to use and support was excellent in helping.

Ease of entry of patient information. Billing is good.

That appointment types do not cross to the provider. Too many places to find the same thing.

The Scheduler feature is adequate. I like that I can easily access my notes that are no signed.

Having to click on many, many tabs is always cumbersome and makes even short notes feel like they take forever. The server is down frequently and has on several occasions deleted notes.

We enjoy good integration of Pratice Pro's various components.

The snippet feature should be active across the entire package - would appreciate it if they worked in the goals section.

User friendly, easy for assessments and notes

Sometimes errors but I think that is really it,

The software is fairly user friendly. Most aspects are easy to use and there are a lot of great features that make running a practice more simple. I LOVE the tech support/customer service team - anytime we call with a question or email they get back to us very quickly and are always able to help us accomplish what we need to do!

The billing is confusing. I have had to call billing several times - always gets worked out, but just isn't very straightforward, in my opinion.

The copy forward feature; that allows you to change the critical data and specifics without re-writing all portions of the note.

The software could compact several features ( ie. once signed in)
1. the system should check off the appointment date and time, and any minutes late; after the arrival button is activated.
2. Clinicians must factor and deduct time which should be done automatically completed w/the digital system.
3. Clinicians must be their own check & balance, which should be a systems features (ie. when note is complete there's a color change from yellow, blue to green, stating 30% complete w/ note of what's needed.

Reporting is an amazing feature. Being able to produce so many different options is great.

I think one of the largest improvements is the inputting information - as it stands right now reading information on while inputting information is very difficult and probably the most practical in a physical therapy setting.

I huge help has been decreasing the size (width) of the "comment" boxes, if there was an option to completely opt out of the comment region would increased the functional space of data inputting which would be helpful. Another helpful aspect would be allowing cell size to be adjusted (i.e. row height/width) for inputting purposes.

I really enjoy the ease of use, after several hours of 'getting used to it'. I can write SOAP notes and/schedule at any of our clinics with out having to log-in to a different system/program.

I used to be able to 'copy appointment' and then 'past appointment' when I scheduled a patient appointment. Not being able to do this means I have to type everything out for as many appointments I want to schedule. I don't like that. Instead of less than a min to schedule the patient's next 3 or 4 treatments, it takes me about 10 mins.

I like that it's user friendly and everything is easy to find

I dont have a least favorite thing about this software

Ease of use for notes. Simplicity of documentation

Down time due to system errors . Repetitive nature

- Report templates can be tailored toward specific specialities. Pediatric oriented in my case.
- Various view options for schedule.
- Print-outs of reports and daily notes look professional and uniform.
- Single font and character size is used throughout system, so user does not have to re-format.

- Unexpected glitches can occur with each Practice Pro update.
- Goals section can be confusing.
- Does not auto-save as user types.

User compatibility, billing functionality, reporting

Documentation and flowsheet ease and ability

Scheduling, charges, interface with claim MD, ability to track claims

There is nothing that comes to mind.

Past pt appt. I can quickly see what the pt has done before and I am able to tailor my treatment for them

Unable to see more than 3 therapists on the same schedule