Amazon Pay

4.6 (101)
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Overall rating

4.6 /5
(101)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.4/5

93%
recommended this app
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101 Reviews

Shaunak
Shaunak
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best payment and wallet application for bills, utilities & gift cards!

Reviewed on 17/01/2023

Amazon is actually an one-stop solution for all payments, as I mentioned earlier, I pay almost...

Amazon is actually an one-stop solution for all payments, as I mentioned earlier, I pay almost everything via Amazon Pay only. Whatsoever Gift card that I receive, I use it to shop on amazon. It was very safe and simple. You just have to slide and the payment is completed in no time.

Pros

I use Amazon Pay wallet to pay Electricity bills, Gas bills, Mobile prepaid recharges, subscription on Broadband, booking bus travel tickets, and also the LIC insurance premium. It was never such easy. Earlier I used to pay each utility on their respective websites, and I had to maintain the PDF of each bill payment. But now I don't have to worry about anything. There are a lot of offers that you get on daily basis. You can also load you gift card balance here which can be used for shopping on Amazon. Payment is completed super fast.One pro is that it also provides - Pay Later and UPI service. It is very useful. You can buy the product now and pay in EMIs also. With UPI you can do mobile payments with ease and security with 0 cost.This app also remind you when the new bill is generated. You can setup automatic payments as well.

Cons

The only con is that it is not an independent application. It comes built-in in the Amazon Shopping application. This makes is slower that the other competitors which comes as independent app. Apart from that there are no cons at all.

Chandrakeerthan
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best payments service

Reviewed on 02/02/2023

My experience with amazon pay is great.I have been using it since 2 years.Amazon pay processing is...

My experience with amazon pay is great.I have been using it since 2 years.Amazon pay processing is so fast and secure.I pay all my bills through amazon pay and the cashbacks i receive are more when compared to other payment apps.The scratch cards are more in amazon pay.Amazon pay is defintely a top notch application service when it comes to online payments.

Pros

The main best things about amazon pay is the cashbacks it provide.The payments can processed very fast and secure.Amazon pay is accepted by every website for payments.The user interface is beginner friendly and easy to set up.Amazon pay wallet is another best feature.

Cons

The amazon pay balance cant be used to send to any friends/bank accounts,even if user completes his full KYC.This should be changed so that everyone can use their amazon pay balance to send to their contacts/bank accounts.

Brittany
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy but just mediocre

Reviewed on 25/06/2024

Pros

Functionally is decent, however it was not user friendly

Cons

A bit tedious, feels like you are entering the same information over and over

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Digital payments at one go

Reviewed on 23/06/2022

My experience with amazon pay is just Limited to the amazon app itself and whenever i use it, I...

My experience with amazon pay is just Limited to the amazon app itself and whenever i use it, I make things simple with amazon pay and its simplified UI

Pros

I can make payments very fast when using it on a smartphone and particularly on amazon app as it comes inside it. you can pay for shopping , while recharging things at home with just a phone

Cons

It’s not a famous payment method in my area and 15-20% people may use it on regular basis. So, I just follow the trend

Sarah
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pay The Amazon Way

Reviewed on 06/10/2023

Pros

Amazon Pay is one of the fastest and quickest forms of payment processing. It gives me the option for maximum integration when purchasing merchandise for my company outside of the Amazon.com website.

Cons

I do not necessarily have anything bad to say about it except for excessively trying all forms of payment even at times I do not choose to save my payment information it will still try to use past payment types to pay for subscriptions and other things.

Angelica
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

The Smart Way to Pay Online

Reviewed on 19/05/2023

During my internship in the pharmaceutical product development and research department at the...

During my internship in the pharmaceutical product development and research department at the university, I had the opportunity to use Amazon Pay on multiple occasions. The platform proved to be a secure and convenient way to make online payments for acquiring supplies and equipment necessary for our projects. We were able to complete transactions efficiently as payment data was securely stored with Amazon, providing us with peace of mind regarding financial security. The integration of Amazon Pay across various websites allowed us to have a consistent payment experience, making our purchases easier and reducing the need to repeatedly enter payment information on different platforms.

Pros

Amazon Pay offers several notable advantages. Firstly, its widespread acceptance on numerous websites makes it convenient to make online payments. Additionally, the platform provides a quick and straightforward payment process, allowing users to complete transactions in just a few clicks. It also offers an added layer of security as payment data is securely stored with Amazon, reducing the risk of sharing confidential financial information across multiple websites. Furthermore, Amazon customers can access their payment information and make seamless purchases on any site that accepts Amazon Pay.

Cons

While Amazon Pay has many benefits, it also has some limitations. One of them is limited availability in certain countries and websites, which may restrict its usage for certain international users. Additionally, some users have reported occasional compatibility issues or technical difficulties when making payments on specific websites. Another drawback is that not all online merchants accept Amazon Pay as a payment method, which could limit its utility in certain transactions.

Kristi
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great integration for small business

Reviewed on 09/12/2023

Good integration, easy to implement. Good integration with woocommerce

Good integration, easy to implement. Good integration with woocommerce

Pros

One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out.

Cons

Sometimes not as seamless as it could be (extra logins, etc)

Raju
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

For Secure and Safe Payment enhance your experience with Amazon Pay.

Reviewed on 15/10/2023

The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and...

The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and detailed payment solution for when it comes to tracking or reporting

Pros

Amazon pay provides real life offers with its inbuilt Shopping application making it sensible to reliable in daily life with running all options of payment management in efficient manner accomplished by super fast processing.

Cons

The Conservative part is it an independent application which sometimes makes it slower than its competitors which comes as independent application.

Martina
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Amazon Pay is a winner.

Reviewed on 16/06/2023

Amazon pay is a winner.

Amazon pay is a winner.

Pros

I love the payment options and features.

Cons

I wish more 3rd party websites utilized this option.

Joanna
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazon Pay

Reviewed on 17/11/2023

Pros

I like that is secure, with fraud protection

Cons

I don’t like that may not be available in all countries

Sanganagouda
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Secure Your Online Payments with Amazon Pay

Reviewed on 06/04/2023

Amazon Pay provides a fast, secure, and convenient payment option for online shoppers, especially...

Amazon Pay provides a fast, secure, and convenient payment option for online shoppers, especially those who already have an Amazon account. It is free and also you get great offers in the form of cashbacks.

Pros

There are many benefits of Amazon Pay like-1. Fast and easy checkout process.2. Integration with various online stores and services3. Offers cashback and other discounts to users4. Convenient mobile app for easy payment on-the-go5. No additional fees for using Amazon Pay6. Great customer support.

Cons

Offline market still needs to be covered. Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments.

Bandaru
Bandaru
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A platform provides multiple services

Reviewed on 15/01/2023

Amazon pay is better software for user in this we can easily transfer money and also by online...

Amazon pay is better software for user in this we can easily transfer money and also by online products in this the order tracing also available it is useful to find your product places, Amazon provides services in small villages also.

Pros

In this software we can use three different service they are online shopping, payments and prime videos, The Amazon online shopping is user friendly they can provide different brands with reasonable prices

Cons

In some cases fraud sellers or spam is not detected by the Amazon no action is taken on the spam, Some times the payment processing or recharges take few minutes for completing the payment

Naveen
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simplify Your Transactions with Amazon Pay

Reviewed on 22/02/2023

Amazon Pay is a reliable and convenient payment option for those who frequently make online...

Amazon Pay is a reliable and convenient payment option for those who frequently make online purchases. With its user-friendly interface, security features, and rewards program, it offers a great alternative to traditional payment methods.

Pros

1. Amazon Pay eliminates the need to enter your payment information on every website you visit, making the checkout process quick and easy.2. With Amazon's secure payment system, you can be sure that your payment information is kept safe and secure.3. Amazon Pay often offers cashback and other rewards for using their service, providing users with additional savings and benefits.4. Amazon Pay is integrated with many popular online stores and services, making it a versatile and convenient payment option.5. Amazon Pay has a user-friendly mobile app that enables users to make payments from their mobile devices.

Cons

1. While Amazon Pay is available on many websites, it is not yet universally accepted, which may limit its usefulness for some users.2. Since Amazon Pay is a service offered by Amazon, users may feel uneasy about relying solely on one company for their online payment needs.

Aditya
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Effortless and Secure: My Amazon Pay Experience

Reviewed on 19/02/2023

Overall, using Amazon Pay to make online purchases is simple and secure, especially if you already...

Overall, using Amazon Pay to make online purchases is simple and secure, especially if you already have an Amazon account. Yet, some users may find it less desirable due to its limited acceptability and lack of buyer protection.

Pros

Impressive transaction speed; it operates quickly from any location in the world. It is the finest choice because of its interaction with the Amazon shop. It also provides a wide range of additional features, such payments to third parties and payments for essential services, that enhance the user experience. I think Amazon Pay is a great service and would strongly suggest it.

Cons

The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for purchases, recharges, etc. You can't do that if you have to send your friends wallet money or if you want to pay in a store.

Ericles
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app for shopping

Reviewed on 08/03/2023

On Amazon I buy clothes, items and other things, it always arrives on the scheduled day and the...

On Amazon I buy clothes, items and other things, it always arrives on the scheduled day and the tracking helps a lot to know when it will arrive, my experience has been great

Pros

what I liked the most was the prices, which are more affordable..

Cons

I don't have much to complain about, I didn't like everything there

Verified Reviewer
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A simple and secure payment method

Reviewed on 25/01/2023

It is simple and very easy to use unlike other payment systems which are very cumbersome and time...

It is simple and very easy to use unlike other payment systems which are very cumbersome and time consuming

Pros

I think Amazon Pay is one of the best payment processors today as it is well secured

Cons

I don't like the fact that it is not available in some countries, it is a limitation

Raj
Raj
Overall rating
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing cashback with excellent wallet services

Reviewed on 12/07/2022

It is the place to be if you want a well-managed wallet. Get the convenience of online payments and...

It is the place to be if you want a well-managed wallet. Get the convenience of online payments and earn generous cashback too.

Pros

1. Create a wallet with Amazon and enjoy unlimited generous cashback schemes ranging from bank offers, co-branded credit cards, and direct offers.
2. You can scan a QR to pay money at shops, pay to friends, transfer money, or get payments.
3. It is super easy to pay all sorts of utility bills, rent, recharges, premiums, buy tickets, make investments, make donations, and almost do anything you can think of from a never-ending list of options.
4. Repeat payments are more manageable with automatic links created for previous charges.
5. It reminds you to make payments on due dates.
6. You can check all the transactions in your wallet along with cashback received any money added.
7. There are various rewards in the form of scratch cards, featured prizes, and special schemes and quizzes.
8. You can link bank accounts with UPI or add all your debit or credit cards.
9. You can also gift with gift cards that can be loaded instantly.
10. If you have completed KYC, you will get the full features of the wallet.

Cons

1. After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion.
2. You get many irrelevant cashback schemes too. Instead, the plans should consider explicit customer preferences.
3. You get endless emails and notifications for every small change in wallet activities.
4. Sometimes, bank payments get stuck, and you may get caught in awkward situations.
5. If you have already paid a bill on another platform, it keeps reminding you to pay.

Aryan
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best application for making secure payments

Reviewed on 01/09/2022

Pros

Amazon pay is one of the best payment method for doing fast and secure payments. It is very reliable and secure platforms. You need bank account for making UPI transaction, but if you don't have bank account, then also you can use it and make payments very effectively. It has Amazon pay wallet in which you can add the money and can easily do shopping, recharges, electricity bills and many more things. For making payments you need to scan the QR code of the person whom you want to send the money. You can also send the money through mobile number that is linked with Amazon Pay. It also offers cashbacks and coupons after making successful payments.

Cons

Amazon pay wallet features are very limited, if you have money in your wallet then you can only used those money for shopping, recharges, etc. If you have to send the wallet money to your friends, or want to make payment in any shop then you can't do.

Parth
Parth
Overall rating
  • Industry: Building Materials
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy way to pay money online while purching products

Reviewed on 19/04/2022

Maximum limit of 20,000 per month.
The most common benefit is a lot of cashback is being provided...

Maximum limit of 20,000 per month.
The most common benefit is a lot of cashback is being provided by amazon pay.
Any gift card we adopt is sent directly to our amazon pay account thus making it easy for users to Pay checkouts fasters.

Pros

1. Least payment decline issue.
2. Support phone as well as website.
3. A lot of cashback is there.
4. Least complexity during payments.

Cons

1. Got stuck in a payment issue sometimes.
2. Sometimes decline the payment.
3. Doesn't work in a slow bandwidth network
4. It does not support PayPal payments.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

" The best payment processing tool "

Reviewed on 13/04/2022

My overall experience is too good, I love to pay with amazon pay and I am getting regular reward...

My overall experience is too good, I love to pay with amazon pay and I am getting regular reward coupons and cashback. I will recommend everyone to use amazon pay.

Pros

. Amazon Pay is very easy to use
. Easy installation and implementation
. High-quality customer support services
. The most loved thing about amazon pay is its cash back reward on every payment
. Very well organized dashboard
. Many facilities like Mobile recharges, DTH recharge, flight tickets, and many more services make
my life easy
. Safe, secure, and reliable tool

Cons

There are some lags during payment sometimes which may be bank server issues or network connection issues, I don't think I have any proper reason to dislike this product. I'm using it daily, it is a very good tool.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amazon Pay is a convenient online payment solution

Reviewed on 19/04/2022

Paying online merchants for shopping from unfamiliar stores with confidence..

Paying online merchants for shopping from unfamiliar stores with confidence..

Pros

Amazon Pay is a convenient online payment solution designed to give customers more ways to pay for their items. Very easy to use.Comes with access to Amazon fraud protection. I used Amazon Pay to buy items,because that store have only option to pay with Amazon Pay and Paypal, and Paypal services are not available in my country.

Cons

I don't think Amazon Pay is a bad Service,I am completely satisfied with the service. and there is no extra charge in order to process payments to other merchants.

Hossam
Hossam
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dr Hos Tech Review

Reviewed on 06/07/2022

Very Good Experience save money time and high systems to detect fraud or any unusual transaction

Very Good Experience save money time and high systems to detect fraud or any unusual transaction

Pros

Fast , secure hold my payment in one place and my money to place orders

Cons

Some graphic features improvements may be added

Sarah
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Easy, speedy, convenient and hassle free

Reviewed on 26/05/2022

Good, no hiccups other than getting hacked which is no fault of Amazon's. I caught it because of...

Good, no hiccups other than getting hacked which is no fault of Amazon's. I caught it because of the email notifications so it is really a great way to enjoy shopping online

Pros

Any electronic/software linked to my Amazon (play store, amazon, Google store, Apple store, Kindle) has the option to use Google pay. It definitely takes the hassle off of online shopping and having to re enter your card with every purchase. Easy to download and purchase games on my son's tablet and obviously very easy to use with Amazon itself.

Cons

As with anything based on the internet, it can get hacked. I was victim to this about a month ago. But that is just the risk you take with shopping online...

Sumegha
Sumegha
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Impressive but uses unclear

Reviewed on 26/06/2022

It was okay as part of Amazon site but I feel worried about using it for transactions to a third...

It was okay as part of Amazon site but I feel worried about using it for transactions to a third party. It seems lost in the overall Amazon footprint. It doesn't come across as a strong, robust stand alone payment app which can be used like Paytm.

Pros

I like the name and logo and the legacy it carries of Amazon brand. It came bundled as part of Amazon e-commerce which I have using regularly for over 3 years. I was unsure of its uses but once I started using it, it was smooth error free transactions.

Cons

I could never work out how to use it as a stand alone pay app. I don't want to shop on amazon app on my mobile as screen is small and the whole process too stressful. However I have no idea how to get it as an payment method on my phone of if it can do all other banking transactions like Paytm does.

Nazlin
Nazlin
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fast and Easiest payment gateway

Reviewed on 15/07/2022

I recommend Amazon Pay which is the most efficient, quick and easiest way to pay without any...

I recommend Amazon Pay which is the most efficient, quick and easiest way to pay without any additional fees.

Pros

I can pay for different things using amazon pay including utility bill payments.

Cons

I don't find any big cons in amazon pay for points but I prefer to have the option to transfer the amazon pay balance to my friend using UPI.