SchoolCues

4.7 (78)
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All-in-one school management system for small schools

Overall rating

4.7 /5
(78)
Value for Money
4.9/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.8/5

96%
recommended this app
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78 Reviews

Amy
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just what we were looking for.

Reviewed on 08/10/2020

[SENSITIVE CONTENT HIDDEN] and his development team were instrumental in our on boarding of this...

[SENSITIVE CONTENT HIDDEN] and his development team were instrumental in our on boarding of this software. They walked us through every step and followed up to make sure we were pleased with the service.

Pros

This software is incredibly easy to customize and is extremely user friendly. The staff at SchoolCues is professional and available to assist in any way needed.

Cons

I have to send text messages from my computer instead of phone because sometimes the word sequencing gets jumbled from the phone.

Alternatives Considered

FACTS

Reasons for Choosing SchoolCues

FileMakerPro is hardware and thus it could not be shared between staff members. In addition it was very user unfriendly.

Switched From

FACTS

Reasons for Switching to SchoolCues

FACTS was more expensive and had poor customer service.

Response from SchoolCues

Hi Amy, we appreciate your kind words! Also, thank you for bringing the texting part to our attention, we will see what we can do about that.

Maleeha
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend!

Reviewed on 19/10/2020

The initial contact with the sales team was very relaxing. It was not a pushy sales experience. The...

The initial contact with the sales team was very relaxing. It was not a pushy sales experience. The team was very informative and understanding. The setup is amazingly simple. We switched the whole school community over to School Cues right before reopening after covid-19 and did not deal with a single technical issue. Day to day is easier as an administrator and we are able to communicate with ease with our parent community. If I have any questions, there are many ways to get help and the team is very supportive and generous with their time. The parents have been raving about the app as well and love the screening, the updates and the texting options.

Pros

Screening app is easy and makes for a relaxing morning during a pandemic!
Love the calendar and reminders go out to parents automatically.
Daily updates that are easy to fill out and informative.
Texting option to the community makes communication a breeze.

Cons

Some of the features can currently be used on the computer only and are not in the app. However everything you NEED is available in the app and the team is rolling out changes regularly and responds to the community's needs.

Alternatives Considered

Lillio

Reasons for Choosing SchoolCues

[SENSITIVE CONTENT HIDDEN] is genuinely there to support you as an administrator and understands your struggles.

Reasons for Switching to SchoolCues

School Cues was highly recommended by other administrator and the initial meeting with [SENSITIVE CONTENT HIDDEN] convinced us.

Response from SchoolCues

Thank you for your review Maleeha. We are working towards having all of our desktop features be available on mobile too, thank you for being patient with us :)

David
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don't waste your time or money

Reviewed on 28/02/2022

Hate it!

Hate it!

Pros

Absolutely nothing. They are making me put 40 characters in this section so I had to type this second sentence.

Cons

This is not an easy program to use. Slow to respond. Difficult to use at every turn.

Response from SchoolCues

Hi David,

Could you please help us understand what exactly were your pain points with our platform? The more detail you can provide for us, the better, since we are making constant improvements based on customer suggestions and feedback.

We are sorry about your experience, and wish you all the best.

Darlene
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SchoolCues Review

Reviewed on 15/10/2020

My overall experience has been exceptional. They care about our experiences, are always ready to...

My overall experience has been exceptional. They care about our experiences, are always ready to help when needed and there are no questions, ideas or suggestions off limits. [SENSITIVE CONTENT HIDDEN] is the best!

Pros

I like that it's simple to use and easy to manage any changes. There have been wonderful upgrades lately that are very timely like the urgent messaging and text alert feature that can accompany the email notices if needed.

Cons

I think the least thing is that I cannot call customer service and I have to wait for a response via email. However, they answer usually on the same day (depending on the time difference) but sometimes I need an immediate answer.

Alternatives Considered

Gradelink

Reasons for Switching to SchoolCues

The ease of using the system and the customer service attention we received by [SENSITIVE CONTENT HIDDEN] and his team.

Response from SchoolCues

Thank you for your feedback Darlene! We will take your suggestion into consideration.

Candace
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended for your school

Reviewed on 09/10/2020

I have been very happy with my experience, the professionals I have come into contact for tech...

I have been very happy with my experience, the professionals I have come into contact for tech support (and the problem was operator error), and new modules coming on line due to need. I have recommended this to programs I know.

Pros

SchoolCues has forms that allow you to customize as well as import your own so it fits your needs regardless of what they are. The program responded to the COVID need when they saw it and the tech support is always there if I need it.

Cons

Coming from a system I have used for many years it took me some time to learn the payment section but all others were easy and it mostly likely was operator, not program issues.

Response from SchoolCues

Hi Candace, we really appreciate your review and are glad that you like our system. :)

Rupali
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very helpful School Management Platform

Reviewed on 18/03/2021

We love SchoolCues and recommend them highly. If you are debating whether to use the platform or...

We love SchoolCues and recommend them highly. If you are debating whether to use the platform or not, just give them a call. The support team is very responsive. The customer service is outstanding and the product is affordable for small schools.

Pros

SchoolCues offers an easy to implement and use platform that helps us track our users for COVID, manage admissions and payments, communicate with ease with parents, schedule conferences and meetings, share and view reports, all with a click of a button!

Cons

Overall, SchoolCues offers a comprehensive platform. The team is always creating new features and sometimes it may take time to launch a feature that is in the works.

Alternatives Considered

Blackbaud K-12 Solutions

Reasons for Switching to SchoolCues

Customer Service, Product Features and Affordability

Response from SchoolCues

Hi Rupali,

We are glad to hear the you really like our platform. If you ever have any suggestions for additional features or other feedback, feel free to reach out to us anytime!

Heather
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent Value for Money!

Reviewed on 13/10/2020

In over a year, this software has made incredible strides. At the rate it has changed, it will be...

In over a year, this software has made incredible strides. At the rate it has changed, it will be one of the best in the business for the cost of one of the least!

Pros

It is easy to use and customer service is incredible!

Cons

Still some bugs to work out; however, the team was very responsive to issues.

Alternatives Considered

PowerSchool SIS and FACTS

Reasons for Choosing SchoolCues

The options available in SchoolCues were better suited to our needs.

Switched From

PowerSchool SIS and FACTS

Reasons for Switching to SchoolCues

Better value for money

Response from SchoolCues

Hi Heather, thank you so much for your kind review. We really appreciate your feedback!

Holly
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

School Cues -A+

Reviewed on 20/10/2020

So far really great! They are very quick to help answer problems and take our feedback to heart....

So far really great! They are very quick to help answer problems and take our feedback to heart. Very user friendly.

Pros

I love that this software has thought of all the things we needed. Daily Covid screening, attendance, incident/accident forms, parent and student information. It’s so handy to have it all in one place!

Cons

We did find a few features were missing such as being able to see the entire class at once for screening but they took our feedback and actually implemented it into their software.

Alternatives Considered

Lillio

Reasons for Switching to SchoolCues

We liked the no pressure approach by [SENSITIVE CONTENT HIDDEN]. We truly felt like he was trying to help us solve our problems rather than sell us something.

Response from SchoolCues

Hi Holly, we are glad you like our system. Feel free to provide us with any other feedback or suggestions anytime.

Randi
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SchoolCues for Small Private Elementary School

Reviewed on 14/09/2023

[sensitive content hidden] and team have been supportive and helpful. The system works well for...

[sensitive content hidden] and team have been supportive and helpful. The system works well for our needs.

Pros

Affordable and a wide span of options that you can tailor to your needs.

Cons

Sometimes the billing interface is a bit confusing and difficult to navigate.

Response from SchoolCues

Thank you Randi, for your kind words. We are constantly enhancing the payments dashboard to make it more intuitive and user-friendly. We welcome any suggestions and workflow feedback that would help us in improving the interface and navigation.

Dara
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Life Saver

Reviewed on 26/06/2023

We have had a great experience so far. The staff at school cues has been so helpful and very easy...

We have had a great experience so far. The staff at school cues has been so helpful and very easy to reach.

Pros

School Cues has helped us streamline all of our information. Everything is located in one location without a million different google docs. It has made so many of the processes so much easier

Cons

I am still learning a lot of the systems. I don't really have any complaints. we are still getting fully set up and right now it has simplified a lot of things for us as a school.

Response from SchoolCues

Hi Dara,

We are happy to hear about your experience. We always seek user feedback to improve the user experience and await your input and suggestions.

Ghada
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great intuitive program

Reviewed on 17/07/2023

Overall positive experience. All inclusive comprehensive solution for small private schools. Highly...

Overall positive experience. All inclusive comprehensive solution for small private schools. Highly recommend.

Pros

This program has all the features that I needed. Easy to use and learn.

Cons

Setting up some of the features is a little tricky at first. I anticipate this to be the case will all these types of programs.

Response from SchoolCues

Hi Ghada,

Thank you for your feedback. We are always looking to improve the workflows and appreciate your suggestions and input to refine the workflows to make the product more intuitive and user-friendly.

Matt
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

SchoolCues for a non-traditional school

Reviewed on 16/02/2023

Our experience has been nothing but positive.

Our experience has been nothing but positive.

Pros

As a non traditional school, we have trouble centralizing all the applications and required paperwork to run a school. SchoolCues give us that centralization and ease of use allowing us to focus more on the students and less on the administrative burden.

Cons

There are some steps that are redundant, and menu selections that need to be updated but nothing that is a major inconvenience.

Response from SchoolCues

Hi Matt,

Thanks for your kind words and feedback. If there are specific workflow improvements that we can make to help make the navigation more intuitive and reduce redundancy, we would appreciate it very much. Workflows are typically the most challenging piece as different schools have different ways of performing a task. So we appreciate any suggestions you can provide to help make the system more user riendly and intuitive.
Pragya Das.

Holly
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An all in one product, who listen the custumer...

Reviewed on 16/10/2020

We have had an overall wonderful experience with School Cues. We cannot wait to see what they have...

We have had an overall wonderful experience with School Cues. We cannot wait to see what they have for the future. They are always helping parents, teachers and administrator communicate better.

Pros

When we went looking for a School management product, School Cues was one of the only products on the market that cover everything. Instead of using five different apps, we could get it down to one, which the parent very much like. They were also one of the only online registration software that allowed the School Administration to lock the student’s personal information. Gartering that family’s personal information is not changed without the knowledge of the school. They listen to the customer on what they want and need, try to meet those needs. School Cues was on top of it when COVID-19 began to affect schools. They had a COVID-19 screener ready to go before school started for the 2020-2021 school year. Allowing the parents to start the school year off on the right foot. They listen to their customer on what we needed from our different health departments. . They have one of the best support systems around, some response in less than twenty-four hours with helpful solutions to the problem. I highly recommend School Cues.

Cons

Our disappointment with School Cues is the ability to use photos. They are developing all-new photo galleries, using photos in newsletters, and getting them to families is culms. Also, teachers wish they could do more on the app vs. the website.

Response from SchoolCues

Thank you for your kind feedback Holly. We will take your suggestions into consideration. We are glad you like our platform overall!

Hans
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly SIS with exceptional Customer Support

Reviewed on 28/07/2022

Schoolcues has been a very pleasant experience to use for SIS compared to our previous system...

Schoolcues has been a very pleasant experience to use for SIS compared to our previous system PCREducator. Schoolcues is extremely user friendly and the customer service has a personal approach. They are always there to help and solve issues very quickly.

Pros

The integration, change to Schoolcues last year was very easy and quick.
Customer support is fantastic. The SIS (School Information System) module is very user friendly, so are the other modules: alumni managament, communications, ...

Cons

The only critique I have is that the online registration forms in the SIS are not fully customizable, which creates issues. School/User should have the option to create their own forms, choose their own language/verbage and layout.

Response from SchoolCues

Thank you for your feedback and suggestions, Hans. We appreciate it. We are working on the form customization feature for our next version.

Martha
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Communication with Parents is Vital

Reviewed on 15/10/2020

I have been using School Cues for YEARS. I am constantly impressed by their efforts to update and...

I have been using School Cues for YEARS. I am constantly impressed by their efforts to update and add to their platform. The Covid-19 pre-screen that they added prior to the start of school in September 2020 was a true game changer. Our program had been asking questions at the car and taking children's temperatures at drop off. Now the parents answer the questions prior to arrival and we simply scan a QR Code.

Also, registering for Parent Teacher Conferences eliminated any negotiations by our parents on 'what might work better for them'. This used to take up a lot of our time.

We send out a daily classroom email to identify highlights of our day so our parents check their app each day.

The calendar is wonderful as it sends reminders to our families - but we choose when and how often they are notified.

Overall our experience has been extremely positive and supported our efforts of building a culture that embraces communication and respect.

Pros

School Cues decreased the demand of my Administrative time by at least 30%. It set a standard for parent communication and offered our parents a resource of information on their phone and at their fingertips.

I also love the professionalism that it presents to our users.

Cons

I have absolutely no complaints or concerns with this software. Any blip we have experienced was dealt with immediately by the staff of School Cues on the same day.

Response from SchoolCues

Thank you so much Martha for your kind words. We are glad our system has helped your school :)

Nancy
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Affordable

Reviewed on 31/08/2022

SchoolCues fulfills our need for an on-line Student Information System, including attendance...

SchoolCues fulfills our need for an on-line Student Information System, including attendance records, and an on-line Gradebook, including report cards and transcripts. They are affordable and very customer friendly!

Pros

It was easy to get started. They provide training by video conference calls, and also have short training videos on the modules which are always available. They respond quickly to support questions.

Cons

In Gradebook, courses have to be renamed (course identification) and set up individually each year. This is not a deal-breaker though.

Response from SchoolCues

Thank you so much for your valuable feedback. We are constantly making enhancements to our Gradebook to make it easier for our schools and parents. The course id requirement is to avoid duplication across successive years.

Jessica
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Feedback from Early Childhood School

Reviewed on 28/09/2021

Pros

I like having the data and contact details I need at my fingertips whether I'm here in my office, at home after hours or on my phone away from both.

Cons

About half way through the year we are working to create new classrooms for the upcoming year, and it's clunky to create these "behind the scenes". Increased functionality here would be a great improvement.

Response from SchoolCues

Hi Jessica,

Thank you for your feedback. We are releasing an array of new features that will help further ease functionality, and will take your specific suggestion into consideration.

Brittany
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Island Montessori SchoolCues

Reviewed on 12/10/2020

SchoolCues has an amazing support team that can answer all questions or concerns. They are quick to...

SchoolCues has an amazing support team that can answer all questions or concerns. They are quick to respond and offer great trainings for admin and staff. The program itself is easy to set up and navigate. They are always making improvements to the system and communicate those changes frequently.

Pros

We love the text feature and that it automatically sends an email along with the text. Living in a town known for hurricanes, it makes communication with our families quick and easy during emergencies. They are constantly updating the program which is great. If there is an issue, they are quick to respond and very helpful with resolving issues.

Cons

Our biggest issue doesn't necessarily fault the program itself, but we do have issues with parents not receiving emails sent through SchoolCues. It sometimes comes through as Spam since it is an automated process. It's more of an issue on the receiving email side, it just makes it hard to tell if parents are receiving our communications or not.

Response from SchoolCues

Hi Brittany, thank you for your feedback! We are glad you like our texting feature. Also, we will see if there is something we can do about the email situation, if it is in our control.

Claire
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Lovely Piece of Software!

Reviewed on 28/09/2022

Excellent!

Excellent!

Pros

SchoolCues is reasonably priced, and the leadership is very responsive whenever there are issues (a rarity these days!) Parents like the app--especially the permission slips and the tardy/absence forms. They afford parents a super easy way to communicate with the school. The school appreciates the ability to get messages to families in a targeted manner (e.g., one classroom or everyone.)

Cons

SchoolCues continues to address concerns in a timely manner.

Response from SchoolCues

Hi Claire, Thank you for your kind words. We are constantly making improvements to make it easier for small schools to engage with their parents.

Raihanna
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SchoolCues for your Program

Reviewed on 23/11/2021

Pros

SchoolCues is very easy for Parents to use and offers many options for Student data information

Cons

SchoolCues is not always intuitive, and it would be more helpful if each module came with written instruction on use.

Response from SchoolCues

Hi Raihanna,

Thank you for your kind review. You can always access our help guides on the portal for our modules as well as training videos. Additionally, we hold live training sessions every weekday! Please contact us if you need more info :)

Zayra
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent App!

Reviewed on 06/10/2020

The health screenign aspect has made our lives much more efficient at school for both of our staff...

The health screenign aspect has made our lives much more efficient at school for both of our staff and students.

Pros

The easiness of using the app. Very user friendly instructions and excellent customer service and training.

Cons

If the QR codes could be printed out so we can scan prior to school starting would be beneficial and time saving.

Response from SchoolCues

Thank you for your kind words, Zayra. The QR code suggestion should not be hard to implement, so we will definitely look into it :)

Erin
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The software schools can't live without!

Reviewed on 26/10/2020

We have been using SchoolCues for the past 6 years and it has been the best decision we have ever...

We have been using SchoolCues for the past 6 years and it has been the best decision we have ever made. I couldn't do my job without it. It keeps our community informed and organized. The customer service is outstanding! It is everything you need in one place!

Pros

The platform is clean, easy to use. All the modules are relevant and continue to grow within today's market. The customer service is top-notch.

Cons

There is nothing I don't like about this software.

Response from SchoolCues

Hi Erin, we appreciate your feedback. :)

Chiara
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SchoolCues Amazing System

Reviewed on 06/10/2020

Extremely friendly and functional.

Extremely friendly and functional.

Pros

SchoolCues is an essential system for our school. The tools are straightforward which makes it functional for staff and our families. SchoolCues has made my job even more streamlined with easy to use modules.

Cons

Honestly I love all its functionalities and if I need something added or changed SchoolCues is always up to the challenge.

Response from SchoolCues

Hi Chiara, we are very happy to hear that you like the functionality of our platform, and we hope to further exceed your expectations with our upcoming features.

Raschelle
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SchoolCues

Reviewed on 08/10/2020

Awesome!

Awesome!

Pros

Easy to use! Accessible and available. Helpful

Cons

Time it takes to send emails to parents

Response from SchoolCues

Thank you for your honest review Raschelle. We are happy to hear that you like our system overall, and we will definitely take your email suggestion into consideration.

Sallie
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

School management

Reviewed on 21/10/2020

Our experience has been excellent.

Our experience has been excellent.

Pros

The software is easy to use. Well thought out and easy to set up.
The Support Team is amazing. They are always ready to help.
Our Parent Response has been excellent. They appreciate the platform.

Cons

So far we have nog found anything that we don’t like.

Response from SchoolCues

Thank you for your feedback Sallie!