Adit Reviews

I love that I have a dedicated account manager and team that is super responsive and collaborative. The offerings are always expanding with new features and capabilities… and without any add on costs! I think Adit must have plans to take over the market space for all things dental. It’s such a great way to simplify what could be contracts and systems from a large number of vendors.

Sometimes the newest features are a little rough around the edges at first release, but I so much appreciate the continuous new stuff they keep doing. And, they keep refining everything so the rough edges get smoothed out quickly.

Adit has been a great addition to our office. We use on a daily basis for confirmations as well as messaging with patients. We find the ease of communication to be very helpful. It is nice to have someone working on our patient portal to be sure it matches our online profile within Google. Customer Support has been great, anytime I have a question they are quick to respond.

Adit is still new and coming up with new features and designs. They have a lot of reports for office productivity but you cant print them. There is room for improvement in ease of use and transportability among the platform and our dental software.

It seemed to be a good company from advertisement

Delay, delay, delay and not doing what is requested to be done or what is listed in the contract

help desk, they were very helpful each time I've called

no comment, I have not work with adit long enough to answer

They offer a ton of features to make it easy to communicate with patients

There is not much to not like. I don't have any complaints

Adit has been a major help to our organization and growth. The software and team have been essential in helping us make better decisions and work together as a team. We're grateful for their help and are constantly amazed at how well we function without them.

Team is always a few step ahead of the tech and updates. Nothing really that we don’t like!

Platform offers users a multitude of features that are easy to use, deploy and that help manage their appointments and patients.

Not fully integrated with our scheduling software, which prevents us from using all of the features that are included.

The most I liked about Adit is the Practice analytics, texting feature.

I wish Adit was integrated with Open Dental.

The texting option and the overview of production

Online scheduling...it doesn't work well. People think they have an appointment when it is not completed sometimes.

Product is easy to use. Their team makes it easy to manage all aspects of marketing.

We have not noticed any thing that was bad about the software.

the price is awesome compared to weave, with weave all the features we needed were an additional fee and with adit it has everything and more for less

nothing yet, were new customers but we dont feel like there will be anything we dont like

Easy to use, one platform and customer support is amazing.

So far, nothing negative to report on this product

Easy to use and has a mobile app that we can use on our phone

I wish I was more proficient using adit. We are currently watching training videos which are very helpful.

Love Adit because they made and the process to get a new website very easy. The monthly updates on SEO and pay per click is great because they show how we're improving each month and also record the calls and coach on the calls that we don't convert so our team to go back and reach out to the patients to see if we can convert them. Great benefit! It also tracks missed calls which have been very helpful!

The Adit phones don't have all the capabilities/features as Weave does so we still have that cost so hopefully, they'll keep updating their features so we can use Adit for everything.

Very Easy to use and very helpful. Easily integrated with the dental software.

Nothing. I like the software. Having a Phone app that you could see would be great but i think they are working on it

We use the platform for any aspects and really enjoy the communication between the office and patient. The reports and audio recordings help us coach and train to ensure we are providing the best patient experience.

The only thing I would change is being able to provide a more up to date reporting system.

I thought the phones but they only work half the time!!!!

EVERYTHING! We have had nothing but problems.

The website and patient ease of making appointments seeing reviews

not sure will leave it blank for now .

Adit goes above and beyond to help our office communicate with our patients from online appointments, appointment reminders, accessible texting communication, online paperwork, and so much more!

Nothing Adit is great! Even if you have a small issue their support team reached out and will fix any problem very quickly!

We love the patient forms that can be emailed to the patient and filled out without the need for them to be printed out. Also love the automatic appointment reminders and the option to book new appts online.

Sometimes as new features are rolled out the process can be glitchy.

Easy to get implemented with your existing practice management software.

Could use more features in the back-end to allow the user more control with how the system automates things.