---
description: Learn more about Teltrac. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Teltrac Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/274/call-accounting/software) > [Teltrac](/software/2045999/teltrac)

# Teltrac

Canonical: https://www.getapp.com.au/software/2045999/teltrac

> Efficient, comprehensive, Teltrac G7 brings Call Accounting to a new level.  Instant reporting \& analytics, real time monitoring \& alerts, highly flexible reporting, supporting all call types \& all communications technologies \& equipment/service vendors.  Deployable on server or via hosted cloud.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Teltrac

Teltrac G7 UC Call Accounting

Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch:  IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data.  

Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network. 

Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc

UC / PBX / IPT from multiple vendors supported  globally.   

Deployable on a range of server platforms or hosted as Cloud service. 

Benefits:  

- Control \& Reduce Telecom Expense by monitoring all calls and call charges in real time.  
- Allocate call charges to Cost Centres and recover call costs from staff.  
Detect Carrier Over-billing, verify rate plan implementation, measure carrier performance  
- Prevent Fraud,  PIN code abuse, unauthorised calls
- Hacking and Intrusion Detection monitoring for exceptions and -signature patterns. 
- Compliance and Risk Management: Permanent archiving of all call records.  Detect calls to disallowed numbers and destinations
- Measure efficiency and Staff Performance against KPI's

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interpacific Data Management

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: We build a custom package for each client and industry. It varies from client to client and we do this because our platform is extensive with additional features.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Available Countries**: Hong Kong SAR China

## Features

- Billing & Invoicing
- By-Extension Reporting
- CRM
- Calendar Management
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Volume
- Callback Scheduling
- Caller ID
- Contact Management
- Customizable Reports
- Data Import/Export
- Fraud Detection

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Accounting Software](https://www.getapp.com.au/directory/274/call-accounting/software)

## Alternatives

1. [Microcall](https://www.getapp.com.au/software/2069081/microcall) — 4.6/5 (18 reviews)
2. [CloudTalk](https://www.getapp.com.au/software/114835/cloudtalk) — 4.4/5 (268 reviews)
3. [PhoneBurner](https://www.getapp.com.au/software/102341/phoneburner) — 4.8/5 (176 reviews)
4. [3C Plus](https://www.getapp.com.au/software/2042423/3c-plus) (0 reviews)
5. [NUACOM](https://www.getapp.com.au/software/113819/nuacom) — 4.8/5 (30 reviews)

## Reviews

### "Teltrac Review" — 5.0/5

> **Daks** | *1 February 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Automated Reports available via internet browser for everyone's access.
> 
> **Cons**: The maintenance cost is a bit high but this is mainly because of the quality of the product.

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### "Teltrac - Sitel" — 4.0/5

> **Edwin** | *18 April 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Automated reports sent via email. This is a very good feature which lessen repeated workload.
> 
> **Cons**: Cost. The software and licenses are not that budget friendly.

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### "Highly recommended" — 4.0/5

> **Helen** | *1 February 2024* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Very useful in reconciling call charges.
> 
> **Cons**: Cost of software and licenses are costly.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2045999/teltrac)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/teltrac/> |
| en-AE | <https://www.getapp.ae/software/2045999/teltrac> |
| en-AU | <https://www.getapp.com.au/software/2045999/teltrac> |
| en-CA | <https://www.getapp.ca/software/2045999/teltrac> |
| en-GB | <https://www.getapp.co.uk/software/2045999/teltrac> |
| en-IE | <https://www.getapp.ie/software/2045999/teltrac> |
| en-NZ | <https://www.getapp.co.nz/software/2045999/teltrac> |
| en-SG | <https://www.getapp.sg/software/2045999/teltrac> |
| en-ZA | <https://www.getapp.za.com/software/2045999/teltrac> |

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