BrainCert Reviews

This platform works very well for one-on-one reading instruction for kids in grades 4 and up. Sharing a screen with a student helps focus the student's attention, and using the writing and highlighting tools on the shared screen allows me (the instructor) instant feedback on the student's understanding. Misunderstandings can be cleared up immediately, before the student can learn bad habits from their misunderstanding.

While it generally works well, customer support is hard to access when there is a problem. It can take days to hear back from the company.

I like easily updating materials for my students/users, everyone has the MOST CURRENT information even after they leave my class. I also appreciate being able to receive reviews and monitor activities in the system dashboard. Documents can be set to download easily and make my students use of them more efficient. BrainCert is a great solution to a large manual I used to print and organize manually every month, now I can focus on necessary items one at a time rather than an entire manual. Our goal was to become a paperless digital training department and we were able to achieve this with BrainCert.

Some of the document formats, like a CSV file, do not play well with the content library. The size limitations for a Powerpoint are not always compatible with my presentations which contain large graphics therefore increasing sizes. However, because of the IT Staff at my company I've found workarounds for my issues.

I have used other LMS platforms but one thing I can say is that the Braincert team took the best things from every of these platforms amongst other cool features and baked it into a well priced product.

From the get go, it has everything you need especially if you are an instructor who is also intereseted in selling shippable products and above all, easy to use.
The customer support is top notch too.

I have been using this for less than 6months now. I have no negative review about it

compact...all in one solution. Video conferencing, screen sharing break rooms, whiteboard and lot more features make it suitable for a wide variety of classes.

user experience in mobile phones need to be improved. If there is an option for easily switching between full screen video and whiteboard in mobile browsers, it would be a handy tool for participating in classes on the go.

BrainCert is my favorite LMS platform I've used so far. It's incredibly intuitive and offers a wide variety of features that are perfect for any training program. The analytics and quality score features are my favorite; I can easily see how well participants are doing, along with what areas need to be improved. This is great for regularly assessing the progress of all trainees. If you're looking for an LMS system, I would highly recommend it!

Nothing as such, there are some innovative features already there on the roadmap

Virtual classroom feature is a standout. No messing with backend to do is great.

There are areas it will need to catch up on that most LMS purchasers are looking for. Improved UX/UI but listed on roadmap:). Menu isn't as intuitive as other platforms, but is improving.

1. Easy to use and setup
2. Live video streaming is mostly uninterrupted
3. LMS has many features
4. Their testing platform is well devolved
5. Value for money

1. Their support team response needs to improve : Needs to be quick
2. Their support is not available on call. Often it takes 3-4 email conversation to make their team understand the issue.

I used Braincert tests for my AWS Solutions architect as well as AWS Sysops exams. Both exams had multiple questions that were based on real scenarios. I feel they are worth every money!! I appreciate the hard work done on putting these tests. Thank you!

Variability of scenarios and number of tests with detailed explanations.

Test set up was easy. There is a way to preview what your test takers are going to see.

The certificate creation was and still is not easy to navigate, and I still don't have a professional looking certificate that I can have sent to people when they complete the program. I have tried contacting the customer service center and have received spotty service and no real solutions. I have also had trouble inviting people to take tests because their email server saw it as spam. This resulted in many angry customers on my end who emailed me . Then, I had to email Brain Cert and try to find out why the invitees were not receiving the information. It was a lot of wasted time and made me feel super annoyed. I think Braincert is still ironing out some bugs, and I'm hoping it happens sooner or later. I'm also hoping I can find a few hours in my schedule to revisit the certificate situation because printing them (that I made on my computer) and hand mailing them out is ridiculous.

Braincert platform has great features including the ability to offer courses, rather than simply host videos. Content is easily uploaded and organized. The price is reasonable. Braincert has allowed me to offer the I-75 CPA Review Course which is fast becoming a disruptive force in the CPA Review Industry. Very important, Braincert listened to me when I told them that I needed a speed up button for video playback. This is something that my students asked for and Braincert responded! Braincert shares the CPAexamTutoring.com philosophy of continuous improvement in real time. I highly recommend Braincert!

I would like it better if Braincert had 24 hour chat support. They do offer live chat support but they can be slow, sometimes very slow to respond. They have about 3 or four reps but a great company like this needs more support people for faster turnaround.

The class works and functionality is good

The ticket response in my experience is abysmal - If you have a problem you can wait 48 hours plus. 24 hours is a good response time for Braincert. It's clear the ticket is not handled by one person so the agent can respond with the same question more than once. If they have not understood the question or ask the same one twice then you can be the best part of a week to get action on the issue.

As a student you can track your progress and get an idea of how much content you have covered and how much is pending

As a student we should be able to rate each lecture

Excellent experience to students and excellent experience as instructor

Manage content require some time to create test and contents.

Easy to use. Fits most needs. Would like to utilize more.

Virtual live classroom and recordings. No longer use this function.

API. Frequent upgrades are great. SSL, custom URL. Great customer service.
API. Frequent upgrades are great. SSL, custom URL. Great customer service.

Recent upgrades fixed all things we were previously unhappy about. Everything else is great.
Recent upgrades fixed all things we were previously unhappy about. Everything else is great.

The practice exams seem to be of high quality and I've found them to be very helpful in preparing for upcoming exams.

Software can be a little glitchy from time to time.

A very reliable service. There is always customer service representatives to assist your needs.

Sometimes the poor audio quality and the video being delayed.

The software does everything we want it to. We can control the access of each user. What they can and can't do in virtual class room

But what really makes me recommend Braincert is their support team. They are always available and are a real blessing.

We had some teething problems and they would respond at the speed of light!

There is one feature that I would have liked them to have. I wanted a writing pad that would allow me to observe students write their essays. Something like Google doc. But they are rolling that out in Q4 this year.

no sign-up needed from student-- easy to use after practicing

I seem to have microphone feedback recently-- screen share is not free anymore-- upgraded to see if feedback issue will resolve-- it just started???

I use the software for a CPA prep course that I am learning a lot from. So I guess you can say I like it. I think the lecturer gets most of the credit but I haven't had too many issues accessing the course

Although I haven't had a lot of problems, there has been some issues depending on the type of browser I'm using

I like how the software is not complicated and very straight forward to use.

I have to sign in every single time I want to use the software.

Very Professional Content of the courses
Passing the course score means in general passing the real certifications

Expired courses after a period of time.