GetResponse

4.2 (505)
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Email marketing and beyond

Overall rating

4.2 /5
(505)
Value for Money
4.0/5
Features
4.1/5
Ease of Use
4.0/5
Customer Support
4.0/5

81%
recommended this app
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505 Reviews

Stephen
Stephen
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I hate marketin - but GetResponse makes me smile as I do the job I hate!

Reviewed on 27/07/2022

I love it, what can I say, I'm happy to pay the low price for using such a great marketing...

I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?

Pros

The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.

Cons

OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!

Alternatives Considered

MailerLite and Brevo

Reasons for Choosing GetResponse

GetResponse is easier to use, and has better templates and better support.

Switched From

Mailchimp

Reasons for Switching to GetResponse

I have tried so many products in this arena over the years and this one is the very best value for money - with results that don't look cheap. Whats more, unlike other drag and drop email marketing solutions, this one doesn't mess up your emails because of software issues.

Response from GetResponse

Hi Stephen,

We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie

Angelica
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Efficiency and Effectiveness Combined: Unveiling the Capabilities of GetResponse

Reviewed on 13/06/2023

I used GetResponse during my internship at the University's Department of Pharmaceutical Development...

I used GetResponse during my internship at the University's Department of Pharmaceutical Development and Research to inform our stakeholders, such as researchers, colleagues, and industry partners, about updates and research findings. The program worked well in organizing our email marketing and keeping our audience interested. GetResponse's user-friendly UI and adaptable templates made creating emails simple while maintaining brand coherence. Through the delivery of customized messages based on subscriber behavior, the automation features facilitated the simplification of communication. We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements were. GetResponse significantly improved our research communication and stakeholder participation thanks to its dependable deliverability and helpful customer service.

Pros

GetResponse provides organizations with a full range of email marketing solutions that enable them to establish and maintain relationships with their audience. Even for amateurs, it is simple to design professional-looking email campaigns with its user-friendly editor and drag-and-drop functionality. The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage subscribers when it matters most. The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments. GetResponse is a flexible all-in-one solution for digital marketing because it also provides a variety of extra capabilities including landing page development, webinars, and e-commerce connection. GetResponse is a great option for companies looking to improve their email marketing strategies because of its dependable deliverability and quick customer service.

Cons

Despite GetResponse's extensive feature set, there are a few things to keep in mind. The user interface's wealth of options and capabilities may be a little too much for some users to handle. Even if the automated workflows are effective, setting up more complicated scenarios may involve a small learning curve. A further drawback for companies on a tight budget may be the fact that some advanced features and integrations are only offered on higher-tier contracts. Despite these minor flaws, GetResponse is a dependable option for companies trying to streamline and improve their email marketing efforts because of its extensive feature set, deliverability rates, and customer service.

Response from GetResponse

Hi Angelica,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

John Vianny
John Vianny
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID

Reviewed on 19/02/2024

I have been their customer long ago and tried to start being their affiliate, inspired by some...

I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online.

I referred a friend of mine as a test, and commissions initially were paid.

Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer.

So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false.

After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link".

Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me.

It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation.

UPDATE

After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least).

It seems a hideous attempt to not pay a commission leveraging false accusations and claims.

No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS.

Pros

Interface and user initially friendly experience.

Cons

Lack of support and lack of evidences they carry to not pay commissions

Response from GetResponse

Hi John,

Thank you for reaching out and bringing this matter to our attention. We understand your frustration and apologize again for any inconvenience caused.

Following our recent communication and review of the situation, we confirm that we have processed the payment for your commission, as discussed. We appreciate your patience and understanding throughout this process.

If you have any further concerns or questions, please don't hesitate to contact us.

Mariana

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Go get it it's the best out there.

Reviewed on 20/07/2023

I am very happy and feel lucky i found them. before i have being using other systems but the...

I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love.

Pros

Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is.

Cons

I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments.

Response from GetResponse

Hi there,

Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated.

Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings.

If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse.

Thank you for choosing GetResponse, and we feel lucky to have you as part of our community.

Best regards,
Abbie

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I Got A Great Response

Reviewed on 19/08/2022

I think get response is an ideal means to have a central area for campaigns. My company is vital...

I think get response is an ideal means to have a central area for campaigns. My company is vital and I enjoyed how I could obtain all of my tools to reach every aspect. The customer support was excellent, I never had any issues that couldn't be fixed. Each time, the staff was extra prepared to help me thru email! Thanks GetResponse!

Pros

Sending an email is a great tool to announce something quickly, and look good doing so. There are lots of handy features to do business online. Everything is together, so it's simpler than doing each of these things individually. You can create landing sites, which is crucial if you want to have a straightforward campaign. The integration with WordPress, Salesforce, and Shopify makes this campaign even easier to manage, and everything is in one spot. You can likewise have integration with SMS and I really enjoy that function, CTAs all day!

Cons

I guess I would have loved better phone support but I never had any major problems

Response from GetResponse

Hi there,

Thank you for your feedback! We're happy to hear your enjoying the platform and that our customer support team has been helpful to you. - Abbie

Shane
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Get Response: Email Automation

Reviewed on 14/06/2022

Very good value for money and on the whole positive experience of using the platform. Quick...

Very good value for money and on the whole positive experience of using the platform. Quick customer support. Not easy to clone templates or to copy & paste text/elements.

Pros

It's great to have essential marketing elements in one place at your finger tips.

Cons

Developers often upgrade systems and remove valuable components without letting you know in advance or asking how important they are to you.

Response from GetResponse

Hi Shane!

Thanks for sharing all of this valuable feedback with us. I have shared it with the team so we can continue to improve. -Taylor

Nick
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

This software is not bad.

Reviewed on 15/08/2019

Besides the server issue, the software is very useful. The training is also excellent to help...

Besides the server issue, the software is very useful. The training is also excellent to help improve your marketing.

Pros

It gives you great templates and products. The analytics are very helpful for tracking your results.

Cons

Using for email marketing, we had issues with our open rates getting reduced by 50% or more without change in our usage. After numerous communication with the company, we found out they moved us to a "bad" server/IP address which triggered the recipient inbox spam filters. After several months, the problem was resolved with open rates bouncing back up. They denied being the cause but we have the proof.

Alternatives Considered

SendGrid

Reasons for Choosing GetResponse

Their policy on importing new email contacts is too strict.

Switched From

Constant Contact

Reasons for Switching to GetResponse

The value was better in GetResponse.
Nathan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good for bloggers

Reviewed on 06/08/2023

Good for small bloggers and who’s building the email list, for bigger email lists, the only...

Good for small bloggers and who’s building the email list, for bigger email lists, the only downside I had was the no option to downgrade my plan to free after I tested the paid one.

Pros

Was really easy to use and they have a good free plan, really good for who has a small email list

Cons

When I upgraded from the free plan I realized that I didn’t needed yet the upgrade and wanted to go back as my list size could still fit in the free plan, so I tried to go back and they said I couldn’t but didn’t really worth for me to stay in the next level plan when I was still building my email list. Because of that I needed to cancel my account

Response from GetResponse

Hi Nathan,

Thank you for sharing your experience, as it helps us improve and cater to various user needs. We're glad to hear you've found the platform easy to use. We'll consider your feedback about plan downgrades after testing the paid version.

Thank you for choosing GetResponse :)

Abbie

Natan
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Do you still using a mandatory ugly optin email?

Reviewed on 10/12/2022

Pros

Easy to setup and easy to use, good price if you just want to send a newsletter

Cons

You can not personalise the optin email. This is critical and when i tried I had the option to choose between some ugly emails to send the confirmation optin email.There were mails like "hello, we are getresponse and this is a mail for you to optin". Hey man, please, you need to give the user an option to change that

Response from GetResponse

Hey Natan,

We really appreciate this feedback. Feedback like this is what allows us to continually improve for our customers. We've passed the information along to our team.

Thanks,
Abbie

Jacob
Jacob
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best Email Marketing Software for Affiliate Marketers

Reviewed on 03/03/2020

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the...

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Pros

- Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts

Cons

- There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
-

Alternatives Considered

ActiveCampaign

Reasons for Switching to GetResponse

I read about GetResponse and found they’re most accepting of affiliate marketers
Verified Reviewer
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Compliance Department Astonishingly Harsh

Reviewed on 29/03/2020

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for...

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.

It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).

We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.

Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.

We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.

Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."

We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.

Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.

X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)

Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!

All the work we'd been doing to add and clean up our lists... GONE.

Leader to leader:
DO NOT do Get Response. Please heed our horror story.

Pros

Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.

Cons

There's no easy way to add one email to several categories at once.

Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times.

It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly.

WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience)

Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will.

They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild.

Is that the way you want to be treated?

You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.

Alternatives Considered

Constant Contact

Reasons for Choosing GetResponse

Felt like we'd have better receptivity with GR as opposed to MailChimp.

Switched From

Mailchimp

Reasons for Switching to GetResponse

A friend of ours used it and suggested it. This friend knew the platform, so we went with that.
Daffa
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Get the Best and Honest Review Response Get Response Review

Reviewed on 02/09/2023

Email Marketing Campaign & Sales Funnel Builder

Email Marketing Campaign & Sales Funnel Builder

Pros

The advantage that I like about Get Response is that it has super complete email marketing platform features. Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list building databases, email campaign automation, artificial intelligence and others. The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with all my business needs.

Cons

the price is quite decent, tools that are still too rigid in drag and drop in making landing pages or websites

Alternatives Considered

Kartra

Reasons for Switching to GetResponse

because of its complete features in one platform

Response from GetResponse

We greatly appreciate your positive feedback about GetResponse and are thrilled to hear that you find our platform comprehensive and user-friendly. We take pride in providing a full suite of features for digital marketers, from email campaigns to landing pages and automation.

Regarding your comment about drag-and-drop rigidity, we understand the importance of flexibility, and our team is continually working on improvements to enhance the user experience further. Your input is valuable and will help us refine our platform.

Thank you for choosing GetResponse as your preferred email marketing and sales funnel builder. We're here to support your digital marketing needs and look forward to serving you in the future.

Best regards,
Abbie

Calvin
Overall rating
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why you should really get Getresponse for your business

Reviewed on 25/07/2021

My business keeps on growing daily just by using Getresponse’s features.
All of my emaillists are...

My business keeps on growing daily just by using Getresponse’s features.
All of my emaillists are easy to maintain and customers are happy with the services too.
Once setting up a automation flow properly you never have to look at it again

Pros

- Very easy to use and therefore userfriendly for all
- Updating more features often, Getresponse listens to their customers
- Creating and maintaining lists never was this easy
- My business keeps on growing just by using Getreponse

Cons

- using images in the emails are not resizable easily
- landing page maker can use some more work, drag and drop is ok, not perfect yet
- very little options with the lowest paid subscription, have to update to soon to get “good” options

Response from GetResponse

Hi Calvin!

Thanks for taking the time to leave such a detailed review. Your feedback is important to us! -Taylor

Verified Reviewer
Overall rating
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

This is a nightmare of email marketing

Reviewed on 09/08/2019

Not the best software for B2B saas for sure. The only benefit is the price but you loosing much...

Not the best software for B2B saas for sure. The only benefit is the price but you loosing much more opportunities with limitations everywhere. I'm so dissatisfied and in search of an alternative solution.

Pros

- Good interface design;
- Simple API integration;
- Opportunity to connect landings, forms, and email marketing in one place.

Cons

- Very primitive and limited automation workflows ( we were not able to automate the sequence of emails when the tag or action is not assigned to drive better engagement and retention);
- Not convenient reporting (this is always a challenge to analyze results of email marketing and there is no way to connect goal complections from analytics);
- Poor functionality (every time my team face some limitations and it seems that a lot of functionality is on MVP stage);
- Dissatisfied support (you may waste all the day to understand how to fix your issue);
- Forms are not mobile adapted;
- Landings are so limited too and hard to create great CRO design;
- Some data dissapierd or incorrectly showed (usually we see that people click on links which do not exist in the newsletter)
- All the emails go to the promotion section and there is no way to go inbox not to get lost

Alternatives Considered

Drift and Mailchimp

Reasons for Switching to GetResponse

Better deliverability of emails, simple interface, pricing
karan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Tool for Email Marketing, I really love this tool

Reviewed on 17/12/2022

My overall experience with GetResponse has been very positive. The platform is intuitive and easy...

My overall experience with GetResponse has been very positive. The platform is intuitive and easy to use, and their customer service is excellent. The support team is always willing to help with any questions I have, and they have been incredibly patient and thorough in their explanations. Additionally, the features offered by GetResponse have been very useful in managing my email campaigns and automating certain processes. I have been very impressed with the quality of the product, and I would recommend it to anyone looking for an email marketing platform.

Pros

1. Easy to use: GetResponse is extremely user-friendly, with an intuitive drag-and-drop editor and a wide range of features and tools that help you create amazing emails.2. Comprehensive analytics: GetResponse offers comprehensive reports and analytics to help you measure the success of your campaigns.3. Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up emails, and more.4. Great customer service: GetResponse has a very knowledgeable and helpful customer service team that can answer any questions you might have.

Cons

Expensive: GetResponse is relatively expensive compared to other email marketing services.Lack of Integrations: GetResponse does not have as many integrations as other email marketing services.limited Automation: GetResponse’s automation features are limited compared to other services.Limited A/B Testing: GetResponse’s A/B testing features are limited compared to other services.

Response from GetResponse

Hi Karan,

Thank you for taking the time to write this review! We're happy you're overall experience with GetResponse has been positive and are pleased to hear you've had a pleasant experience with our customer service team. Customer feedback helps us improve, so this review is greatly appreciated.

Best wishes,
Abbie

Rosalina
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

"Streamlining Your Email Marketing with GetResponse: A Comprehensive Review"

Reviewed on 02/03/2023

By and large, GetResponse is a far reaching email showcasing programming that offers a scope of...

By and large, GetResponse is a far reaching email showcasing programming that offers a scope of elements to assist organizations with computerizing their email promoting efforts. While there are a few restrictions as far as customization choices and detailing, the reasonable evaluating and responsive client service make it a solid competitor for organizations hoping to further develop their email showcasing endeavors. Likewise with any product, it's critical to painstakingly assess your choices and consider your particular business needs prior to settling on a choice.

Pros

Easy to use: GetResponse is easy to use and instinctive, in any event, for amateurs. The connection point is basic and direct, making it simple to explore and get to highlights.Exhaustive email showcasing highlights: GetResponse offers a scope of email promoting highlights, for example, email layouts, mechanization work processes, presentation page manufacturers, and examination, making it an all in one resource for organizations hoping to further develop their email showcasing endeavors.Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose arrangement that backings to 1,000 endorsers and essential email showcasing highlights.Incorporation choices: GetResponse coordinates with a scope of different instruments, including CRMs, online entertainment stages, and web based business stages, making it simple to smooth out your showcasing work process.Responsive client service: GetResponse has gained notoriety for brilliant client assistance, with telephone, email, and talk support accessible for all clients.

Cons

Restricted email plan customization choices: While GetResponse offers a scope of email layouts, a few clients have detailed restricted customization choices concerning marking and appearance.Restricted structure customization: A few clients have detailed restricted customization choices as far as structure plan and usefulness.Expectation to learn and adapt for computerization work processes: While GetResponse offers mechanization work processes, a few clients have detailed an expectation to learn and adapt regarding setting them up and modifying them.Restricted outsider mixes: While GetResponse offers combination with a scope of different devices, a few clients have revealed restricted choices for outsider incorporations.Restricted announcing choices: A few clients have revealed restricted detailing choices as far as cutting edge examination and information representation.

Response from GetResponse

Hi Rosalina,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Aladdin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Email platform that uses blacklisted IPs to send emails

Reviewed on 19/08/2021

Customer service is fast to respond when it comes to using the platform but beware this company is...

Customer service is fast to respond when it comes to using the platform but beware this company is very bad. They provide a very bad email service and the majority of their IPs are blacklisted. We sent a campaign to our very engaged list which normally gets 40% open rates at least but on Get Response had a 0.2% open rate which made us investigate. This is when we found that their IPs were blocked and we then requested a refund and they denied it was their fault and said we will remove the IP that was blacklisted. They said that they have a no refund policy. I now have to go to my bank to report this. Stay away from companies like this who build something that looks amazing on the outside but behind scenes are destroying your business by providing blacklisted IPs. We only used them as we needed the Webinar feature but that was the biggest mistake we could have made and I just want to warn anyone who needs an email platform to stay away from this company at all costs.

Pros

The most important feature for an email platform is to deliver emails in the inbox not spam folder. We discovered that the majority of their IPs are blacklisted and have not been removed so users will never know that their emails are not being delivered to inboxes unless they check blacklisting. To my surprise we find that they have been blacklisted for some time and our open rates were so low because of this but Get response blames the sender.

Cons

It is very buggy and all the features feel like they are half built.

Response from GetResponse

Hi Aladdin.

We are sorry to hear that you had this experience with GetResponse. Please contact me via email and I will look into this ASAP. -Taylor

david
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

getresponse 2022. my honest thoughts

Reviewed on 05/08/2022

Overall, I found GetResponse to be a great tool for managing email marketing campaigns. The...

Overall, I found GetResponse to be a great tool for managing email marketing campaigns. The interface is clean and easy to use, and the features are comprehensive and powerful. I particularly appreciated the ability to automate many of the tasks involved in campaign management, such as sending follow-up messages or creating new lists. Although GetResponse is not the cheapest option on the market, it offers a good mix of features and value for money. Overall, I would recommend GetResponse to anyone looking for a comprehensive and user-friendly email marketing solution.

Pros

As a small business owner, I rely on email marketing to bring in sales and keep my business afloat. Email marketing is a form of direct marketing that uses electronic mail as a means of communication. It doesn’t require a large budget, and it’s easy to set up and track. Plus, it allows me to target my audience with laser precision. I can segment my list by age, location, gender, interests, and even purchase history. This helps me ensure that my message is relevant to the recipient, which increases the likelihood of them taking action. Email marketing has helped me boost sales, connect with customers, and Grow my business. I highly recommend it to any small business owner looking for an affordable and effective marketing solution.

Cons

While GetResponse is a popular email marketing tool, it does have some potential drawbacks. One downside is that it can be challenging to create complex campaigns with multiple steps and conditions. Additionally, the automation features are not as robust as some of the other options on the market. As a result, if you are looking for a tool that will allow you to create highly sophisticated marketing campaigns, GetResponse may not be the best option. Another potential downside is that GetResponse can be expensive, particularly if you are sending a large volume of emails. Lastly, GetResponse does not offer telephone support, so if you encounter any problems with the tool, you will need to rely on online documentation or submit a ticket to the GetResponse team. Despite these drawbacks, GetResponse remains a popular option for many businesses due to its ease of use and extensive features.

Response from GetResponse

Hi David,

Thank you so much for the feedback! We're glad you've found our email marketing tools helpful. -Abbie

Pruteanu
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hear about GetResponse's email marketing and try for your self

Reviewed on 03/02/2022

I switched all of our mailing lists from Aweber and Mailchimp to GetResponse just over a year...

I switched all of our mailing lists from Aweber and Mailchimp to GetResponse just over a year ago.
Our delivery rates have increased since then, as have our open rates (which have increased by 48 percent) and click through rates. I've also tried out a number of GetResponse's unique features, including 'time travel' and automation, which I'll go over in more detail later.
Even if it has a few features that aren't as polished as I'd want, GetResponse is by far my favorite after using other prominent email marketing platforms. When it comes to price, GetResponse is one of the most cost-effective options.

Pros

Easy-to-create and-manage advanced visual automation workflows
Email campaigns and autoresponders are simple to create.
A user-friendly, easy-to-navigate interface
Options for tracking website events that can be used to send tailored email sequences.
A/B testing tools to assist you in determining which version of landing pages and forms performs the best.
Subscriber management options based on tags
Construct full-fledged sales and marketing funnels.
Ideal for affiliate marketers offering products from affiliate networks like as ClickBank, JVZoo, ShareASale, and others.
Hundreds of popular apps and software solutions are easily integrated.
Provides a large selection of responsive landing page templates.
Provides a large number of HTML email templates.
A stock photo library with over 5000 images to utilize in your ads.
Pricing plans that are easy to understand for newcomers

Cons

Thousands of marketers have previously used these limited opt-in form templates.
After you sign up for a premium plan, there are no refunds.
There are no well-known online community groups.
Emails have limited A/B testing capabilities.
Opt-in forms aren't mobile-friendly.

Response from GetResponse

Hi Pruteanu!

Thanks for taking the time to leave such a detailed review. We appreciate your feedback. I have shared it with the team so we can continue to improve. -Taylor

Ahmed Samy
Ahmed Samy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible Email Marketing Automation Platform

Reviewed on 11/05/2022

I have switched because GetResponse has more powerful and user-friendly automation builder.

I have switched because GetResponse has more powerful and user-friendly automation builder.

Pros

GetResponse is one of the best email marketing platforms that I have used during the last 7 years, because It has great email automation features that helped me to maximize the open rates, and their customer support agents are available 24/7 with a super quick response rate.

Cons

they should be more flexible with old customers when they accidentally exceed the allowed limits of bounce rates and unsubscribe rates, it's not logic to shut down the account of an old customer without any prior alert at any time when he/she exceeds the above mentioned limits for the first time, especially when he/she has no previous suspicious activity.

Response from GetResponse

Hi Ahmed!

Thanks for taking the time to leave a review and for being a longtime GetResponse user!

We are so glad to hear that you've been able to maximize open rates and that the Customer Success team has been able to assist you promptly when needed.

I have shared your feedback regarding flexibility with the team so we can continue to improve. -Taylor

Thomas
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GetResponse

Reviewed on 01/04/2019

I use GetResponse to generate leads through the landing pages feature while sending email newsletter...

I use GetResponse to generate leads through the landing pages feature while sending email newsletters to my lists daily. In addition, I use the autoresponder feature to have content and sales emails sent for me so I can spend more time building my business and traffic sources.

Pros

I love the ease of use and ability to create a very large backlog of emails quickly. I like to send out daily newsletters to my list and after about a week or so I will go back through and add those emails into an autoresponder that I will use for new leads that haven't been getting the original newsletters. This makes my life so much easier and allows me to spend less time on the platform while getting more done.
In addition, I love the Spam Score feature that helps keep my messages out of the spam folder. If your email is going to spam, your message isn't being heard.

Cons

I would like a little more landing page functionality. I find templates either have too much preloaded or not enough. I would like there to be more functionality similar to that of ClickFunnels or even Builderall. If there was further functionality to create sales funnels and take payments through GetResponse I think that will help as well. People like myself want to have everything all in one place for their business. If they can get all they need (landing pages, sales funnels, email marketing, automations) in one place it would make life much easier and GetResponse, in this case, a much more desirable platform.

Abraham
Abraham
Overall rating
  • Industry: Photography
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Is Getresponse good for Marketers?

Reviewed on 25/04/2021

I started using getresponse when i first ventured into affiliate marketing and so far i have not...

I started using getresponse when i first ventured into affiliate marketing and so far i have not encountered problems with them apart from the cons i stated above. I grew my email list with the free version for a while and after i made some money, i upgraded and have been using it since then. If you are starting out as an affiliate marketer, then getresponse is okay for you

Pros

1. First of i like the fact that they will give you a whole 1month to try it out for free and make some money before investing which is what i did.

2.It is also a great autoresponder, my emails sends exactly the way i designed them and at exactly same time too.

3. What i love about them is the vast amount of template they have making creating landing pages very easy and they also have email templates too

4. Generally, their software is very easy to use especially for someone new to email marketing

Cons

Getresponse do have two problems i think they should look at;

1. The loading time is slow. it shows the rough design of my landing pages for a while before loading the full page.

2. I cant design the desktop and mobile version of my landing pages completely separate. Designing one always affects the other and it took me a while to find a balance between the two and still had to compromise my initial design

Response from GetResponse

Hi Abraham!

Thank you for taking the time to leave a review. Your feedback is important to us and will be shared with the team so we can continue to improve! -Taylor

Janice
Janice
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Small Business, eLearning and Marketing Users must try

Reviewed on 28/08/2018

Get Response is used mainly for landing pages and workflows (aka Funnels). Very very handy and...

Get Response is used mainly for landing pages and workflows (aka Funnels). Very very handy and eMail AutoResponders have been implemented easily.

You can save templates that you use over and over again and just adjust minor things for different applications or products/services.

Love the workflow that has abandoned cart and options of what to do if an email is read or not and waiting time to resend, etc...

Always learning more and more as they release following the BETA Test, more amazing features.

There is also a Webinar option that I have used.

Taught many of my Clients eMail Marketing by using Get Response. It made so much sense to them as many who create eLearning for sale do not realise that they need an automated system of some kind for tracking and selling via auto responders for residual income ROI.

Pros

Get Response gave me a very smooth and cohesive introduction to all the elements of email Marketing and Campaign Management. It simplified so many buzz words I have heard for years and is still doing amazing things for my clients too who are new to email marketing and campaign management.

Ease of Use and Great UI

Extremely useful for Branding your eMail Campaigns.

Cons

More tooltip text or hints , like a small hover box with information.

Also, clicking on the blue smile is apparently the home key that gets you back to the beginning, that is not clear and a tool tip hover box or some other 'accessibility' method would be useful. Other than that, I really do like Get Response as a mid-range eMail Campaign Management CRM

The Webinar did not always work well.

Anuj
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GetResponse Best Email Marketing Software To Target Business Leeds

Reviewed on 22/08/2020

We are working in digital agency and we have lot of projects of digital promotion and leads...

We are working in digital agency and we have lot of projects of digital promotion and leads generation. We Work for client separately and have to create multiple email campaign for business leads using fresh email data. GetResponse is best software for email marketing. We can create campaign and create list easily. It provide advance option to design page template and send emails directly to customer. All templates in GetResponse are mobile friendly. Overall GetResponse is good solution for business sales.

Pros

GetResponse is perfect solution to grow your business customer. We can easily increase business sales for our clients projects. GetResponse gives advance option to set multiple email campaign and targeted to bulk users directly. We can import and export emails list in our campaign easily. We can select multiple email template and customize email template by drag and drop option. Server of GetResponse is very fast and secure to send emails. We can easily track all emails and check response easily.

Cons

No problem face during use of GetResponse for our client business. It's useful to grow business by targeting customers in multiple countries.

Response from GetResponse

Hi Anuj, we're thrilled to see that you've had such a positive experience with GetResponse. We love helping you and your customers reach your marketing goals! We'd love to learn more about the results you've been achieving with us. If you'd be interested in sharing them, please contact us at [email protected], so we can showcase your company in our communication. Thanks! - Maria

James
James
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Beginner Email Marketing Tool

Reviewed on 11/08/2022

Overall, GetResponse is a great tool. Can't go wrong if all you want is to send emails either on...

Overall, GetResponse is a great tool. Can't go wrong if all you want is to send emails either on autopilot or broadcasts or automate the process.

Pros

I loved the 500 free subscriber plan and also how easy it is to set-up marketing automations. I love the ability to send broadcasts at the best time the recipient would open them. No need to worry about time-zone issues.

Moreover, you can re-send emails on autopilot if the email is not opened after a few days and send other emails based on the contacts behaviour.

Their pricing is also very competitive.

Segmenting the lists is easy too.

Cons

Disappointed that they didn't have the feayure to track website visits from the emails sent.

I think the non-email/CRM features like webinars and website builder tend to dilute the focus on email marketing. Can't be everything for everyone.

Response from GetResponse

Hi James,

We're so glad you're enjoying GetResponse and the email marketing tools. Thank you for taking the time to leave a review. We appreciate it! -Abbie