Total ETO Reviews

This software enables our Engineering company and Procurement departments to connect fluently. Before ETO, we battled synchronization of BOM updates and requirements of purchasing. Parts quotes, packing slips and Purchase are very quick and simple. We love the SolidWorks Import add-in from the Engineering perspective. The customer service is excellent and response time for questions and customizations is miniscule. I appreciate that ETO is open to improvements and suggestions that are tailored to each company's needs.

It's Microsoft Access based and it takes a little bit of time to get used to. Once you are accustomed, it works very well for our needs.

The software is user friendly with reports that give you data that matters.

We did not have anything negative to report.

I love being able to find all the information about parts, purchase orders and materials through our use of the BOM features. Tracking items the purchasing group has on order, delivery times to our floor, and then managements expectations of the final product going out the door all can be seen.

It is almost too flexible and offers almost too many features. From a user perspective, I almost wish I couldn't see all the things that I don't have access to. It muddies up my user experience to see all the other options, reports etc that I can't run myself.

BOM integration with our CAD software (SolidWorks) is a huge time saver. I can release the BOM for a very large assembly (1000 different manufactured / purchased parts) in less than 5 minutes.
Total ETO makes job tracking from the quoting stages to the closing very straight forward. Costing and profits margin can be tracked the entire way.

An updated web-version with Data Dashboards would be nice - but last I heard their developers are working on this. They already have an online platform for Time-entry, so I suspect they will build from there. Very excited to see this grow!

Questica is good for managing projects and keeping track of items used on each project. The search functions work very well to identify past projects or parts orders which is a great help in correctly quoting parts. The reports are also very detailed which aids in many tasks such as looking up costing to quote a similar project.
When you get familiar with it you get all the info you need. It’s very user friendly in terms of entering info and very forgiving if you need to correct something. Most of the functions are fairly intuitive and the available reports give you several different options for disseminating information depending on what you’re looking for.

Improvements I would like
Ability to link documents in areas other than sales order (i.e. Purchasing – link quotes to PO’s)
Ability to create simple parts quotes

It's consistent from release to release. They work on improving background or adding functionality, but the core product stays the same. You don't have to relearn things - or re-document procedures.

The only thing that bugs me is my natural tendency to treat any entry cells like an Excel item. Since Total ETO is on a database, some typing steps need to be focused on as such. Not a show stopper once you are used to it.

Total ETO gives us the management we need with controlling the inputs and outputs necessary for our engineered-to-order projects. It has been an invaluable tool for our Supply Chain (materials procurement), Project Management (job costing) and Applications Engineering group (legacy data), in streamlining data flow and data sharing. New releases are easily and successfully implemented with minimal IT assistance.

We currently use a third party TMS software to manage labour tracking electronically, due to the nature of our business. Though this was easily integrated with Total ETO, I would have preferred it to be a native feature to the software.

From an administrative standpoint Total ETO is the most admin-friendly software we've dealt with. Installation, configuration, and client roll-out are straightforward processes and once it's up and running it just works. The software does what it's supposed to do, it's easy to use, logically organized, and their support team is outstanding.

Truthfully, there really isn't much to say here. Every issue (all of them minor) that we've come across and even suggestions we've made have been resolved immediately or incorporated into the next release.

Ease of use, quickly find information, reporting, Item master and BOM are easy to use. Setup was quick to do. Administration straight. Technical support is quick to respond and always have a solution.

Not really much to say here - software does what it supposed to do. Very few problems that were solved with technical support