Hootsuite

4.4 (3,790)
Write a Review!
Social Media Management & Scheduling for SMBs and Enterprise

Overall rating

4.4 /5
(3,790)
Value for Money
4.1/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.2/5

88%
recommended this app
Sort by

3790 Reviews

Amit
Amit
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Hootsuite - My Review as a SMM

Reviewed on 18/11/2023

I think it has been an important tool for us to schedule our content and understand how they are...

I think it has been an important tool for us to schedule our content and understand how they are performing. It's annual report (a sum of all SM platforms performance) is absolutely amazing. A touch pricey, but highly recommended.

Pros

The ease of use. Very nice userflow. Impressive Dashboards. Easy to schedule and manage your content. Very nice analytics report. Their free educational resources are very helpful as well!

Cons

It is expensive. Also, one needs to reconnect the SM accounts as it tends to disconnect every now and then. Can't tag Instagram accounts while scheduling.

Alternatives Considered

Meta for Business

Reasons for Switching to Hootsuite

More features, for sure. Goes beyond Instagram and Facebook. Their analytics and performance reports are amazing.
Aaron
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Robust social media management with a price tag.

Reviewed on 15/09/2024

Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights,...

Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights, but it may be too expensive for individuals, freelancers, and small businesses.

Pros

Hootsuite allowed us to schedule posts across multiple platforms, providing analytics and insights to track the post performance.

Cons

The cost was high, starting at $99 per month, that is why we changed to another service.

Alternatives Considered

Buffer and Woofy

Reasons for Switching to Hootsuite

Curious to try alternatives to discover what platform worked best for us.
A.
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Less than favorable customer service...

Reviewed on 06/10/2024

For the amount that Hootsuite charges the services became less than favorable to say the least....

For the amount that Hootsuite charges the services became less than favorable to say the least. There are so many other platforms offering the same services making it ridiculous to deal with Hootsuites lack of customer service.

Pros

I liked the Hootsuite calendar tools and the ability to streamline my social media activity.

Cons

Hootsuite failed to offer reliable customer service. I had issues with billing and they repeatedly failed to remedy the flaws in their system.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

hootsuite for socialmeida.

Reviewed on 17/10/2024

its has made overall experience positive ,scheduling, monitoring, and reporting across multiple...

its has made overall experience positive ,scheduling, monitoring, and reporting across multiple platforms has been easy.

Pros

The automation and schdeuling for social media is the best .

Cons

Its mobile version lacks full functionality.

Bryan
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Social Tool for smaller businesses

Reviewed on 12/09/2024

Enjoy the platform and used it pretty frequently.

Enjoy the platform and used it pretty frequently.

Pros

I like that it has a lot a features without costing as much as others

Cons

There are still some features lacking like reporting, listening, etc.

Alternatives Considered

Sprout Social, Agorapulse and Later

Reasons for Switching to Hootsuite

Pricing was better than the others, but we've since moved to a different platform that costs more but has added features we wanted.
John
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Hooray for Hoosuite!

Reviewed on 05/08/2024

It has been a very positive experience and I would recommend using Hootsuite.

It has been a very positive experience and I would recommend using Hootsuite.

Pros

Hootsuite was perfect for managing social media platforms and scheduling your posts in advance. Really couldn't live without it in this day and age.

Cons

There were some price increases when social media companies updated.

London
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Demo review

Reviewed on 30/08/2024

Pros

I liked it ease of use and the scheduling content calendar.

Cons

I didn’t like the cost compared to the number of social accounts integrated.

Alternatives Considered

Sprout Social

Reasons for Choosing Hootsuite

Number of users to add to the account. This was really important that it had an unlimited number.

Switched From

Sprout

Reasons for Switching to Hootsuite

Number of users to add to the account. This was really important that it had an unlimited number.
Adam
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

social scheduling

Reviewed on 19/04/2024

generally platform for a small number of clients or a single client with multiple channels where...

generally platform for a small number of clients or a single client with multiple channels where you can schedule from and see everything in one place

Pros

easy to add channels and clients to manage all in the same place

Cons

scheduling things failed and accounts get disconnected for no seen reason

Alternatives Considered

Publer and Notion

Reasons for Switching to Hootsuite

at the time cost was the main factor and accounts that could be added
Adam
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Hootsuite Behind in the changes

Reviewed on 13/05/2024

Initially it was great but over time it became less needed

Initially it was great but over time it became less needed

Pros

At first very easy to use and integrate among all social media platforms. Can help you keep up with timetables and publishing.

Cons

It started getting quite aged and dated for what it is. Things like Canva I find much better.

Jonathan
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Too expensive for your startups

Reviewed on 31/08/2024

I used Hootsuite to schedule social media posts, but I found the price prohibitive for the use I had

I used Hootsuite to schedule social media posts, but I found the price prohibitive for the use I had

Pros

A solid tool to schedule social media posts.

Cons

The price is prohibitive for a young startup with minimal budget

Alternatives Considered

Agorapulse

Reasons for Switching to Hootsuite

I tried Hootsuite for the free trial, but haven't continued after
Hanane
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best option

Reviewed on 08/01/2024

The application is more than wonderful .It's one of the best experiences I've ever had and it's...

The application is more than wonderful .It's one of the best experiences I've ever had and it's still

Pros

It is easy to use and offers users a set of options for using external applications in addition to purely settings

Cons

One of its services does not have the phone support feature

Hollie
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Hoot Hoot - We Love Hootsuite!

Reviewed on 03/04/2024

Awesome! Absolutely love the tool and it is one of the best tools at my disposal in my role.

Awesome! Absolutely love the tool and it is one of the best tools at my disposal in my role.

Pros

I love so many things about Hootsuite. The analytics and reporting features have been awesome for monthly reporting. It makes creating reports super easy and pulls great data points that bosses love to see. It makes social media management much more...well... manageable!

Cons

I wish I could incorporate other socials into the tool like Linkedin and Threads, maybe I haven't branched out enough but I would like to see how those work!

Nicole
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hootsuite makes my life easy

Reviewed on 28/08/2024

We set up all the different platforms for our business, connected each one and the ease of posting...

We set up all the different platforms for our business, connected each one and the ease of posting has been amazing.

Pros

It is really convenient to have access to all the social media channels in one place with posts and content.

Cons

I can't think of anything negative about Hootsuite at all.

Angel
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My hub for social media management

Reviewed on 17/11/2024

Hootsuite made it easier for me to tackle my social media management and engage with my audience...

Hootsuite made it easier for me to tackle my social media management and engage with my audience across platforms much more easily, which led to improved presence online.

Pros

Hootsuite combines all my social media accounts under one roof/board that is very simple to use. It saves time and effort by scheduling posts, tracking mentions, and analyzing performance across different platforms.

Cons

Free plan is good looking but advanced features like unlimited scheduling and in-depth analytics require purchasing a payment plan.

Isabella
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

my 2 years experience with Hootsuite

Reviewed on 03/01/2024

I have used it for 2 years, mostly to post on Twitter, Instagram, and Facebook, the sales usually...

I have used it for 2 years, mostly to post on Twitter, Instagram, and Facebook, the sales usually go up when I use it, Its pretty easy to use. Could be a little better but it gets the job done very well, and overall, it was very beneficial to me

Pros

it helps me build out quality content, also helps me engage with my audiences, it helps me with planning, scheduling, and syndicating social media posts across multiple networks from one place, it is in my opinion the best solution for social media managers

Cons

that it only supports few networks, and its not cost-effective, i think its not the most competitively priced platform in the market

James
James
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

easy to use social media

Reviewed on 18/11/2024

it's a very intuitive platform to use and collaborate with clients

it's a very intuitive platform to use and collaborate with clients

Pros

easy to schedule posts in advance for multiple clients

Cons

can sometimes be a bit glitchy and support isn't always immediate

mohamed
Overall rating
  • Industry: Maritime
  • Company size: 5,001–10,000 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient Social Media Management with Hootsuite

Reviewed on 03/11/2024

My overall experience with Hootsuite has been positive. It simplifies social media management,...

My overall experience with Hootsuite has been positive. It simplifies social media management, improves efficiency, and offers robust analytics, though it can be complex and expensive.

Pros

Hootsuite's best feature is its ability to manage multiple social media accounts from one place, with excellent scheduling and analytics tools.

Cons

Hootsuite's biggest drawbacks are its high cost and occasional performance issues, like slow loading times. The interface can feel complicated at first.

Chiara
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool!

Reviewed on 23/09/2024

My experience with Hootsuite was great. I love the ease of use of the tool, the fact that you could...

My experience with Hootsuite was great. I love the ease of use of the tool, the fact that you could monitor competition and all the other features. Basically it's an all-in-one tool that every SMM should have.

Pros

The ease of use, the training, the chance to plan everything, the stats

Cons

I cannot really think of somethnig I didn't like....

Alaaeddine
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amazing app!! The best of social media managment !

Reviewed on 09/12/2023

Enjoy every moment ,Beneficial for efficient social media management, content scheduling, and...

Enjoy every moment ,Beneficial for efficient social media management, content scheduling, and analytics.

Pros

Centralized social media management, scheduling capabilities, and analytics tools, streamlining their online presence and engagement.

Cons

the learning curve, pricing, or specific feature limitations. It depends on individual needs and expectations.

Crystal
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Save Time Posting On Social Media

Reviewed on 27/09/2024

I enjoyed having the program because it saved me so much time on creating and managing my many...

I enjoyed having the program because it saved me so much time on creating and managing my many social networks.

Pros

I like that the program allowed me to put all my social media in one spot. They save me time and effort each day on making social media post. I liked analytics because they’re let me know how I was doing on each social network.

Cons

I did not like the pricing and it was confusing at first for me.

amit
Overall rating
  • Industry: Program Development
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient Social Media Scheduling

Reviewed on 14/11/2024

It makes it easy to plan social content in advance, saving time for busy marketers.

It makes it easy to plan social content in advance, saving time for busy marketers.

Pros

I scheduled all my posts for the week in one go, freeing up more time to focus on content creation.

Cons

Sometimes it takes a few extra clicks to update scheduled posts, which could be more streamlined.

Cristian
Cristian
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best service

Reviewed on 15/09/2023

It saves me a lot of time when planning and publishing content on multiple platforms simultaneously....

It saves me a lot of time when planning and publishing content on multiple platforms simultaneously. The analyzes it provides are very valuable to optimize my strategies. I highly recommend it for any business or brand that wants to improve its presence on social networks. Although the free version has certain limitations, the functions it offers are very complete. It was worth investing in a premium subscription to unlock advanced capabilities

Pros

I really like the easy-to-use interface and rich features that Hootsuite offers. It allows me to manage several social networks from a single platform and schedule content in advance. I also like the variety of analytics and metrics it provides to measure the performance of my posts. The integration with other tools and apps is very useful

Cons

What I like least is that some more advanced features are only available in paid plans. For example, the number of social profiles I can add in the free version is limited. Access to historical data is also restricted

Verified Reviewer
Overall rating
  • Industry: Broadcast Media
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Feature rich but heavy

Reviewed on 14/03/2024

Pros

Hootsuite made managing multiple brands simpler with its scheduling calendar that gave an overview of the scheduled posts on each platform. Analytics for each platform was more than sufficient for reporting page growth, user engagement, and video views.

Cons

Navigating through the web app uses up a lot of the browser's resources, causing the overall experience to feel heavy. While it's overall relatively reliable, uploading large files for posts can cause everything to come to a halt, while you hope the upload is successful or having to try again.

Martin
Overall rating
  • Industry: Consumer Electronics
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Offers so much when it comes to Marketing Management

Reviewed on 03/10/2024

Loved using Hootsuite as my management tool, it connected with ALL my social platforms and was...

Loved using Hootsuite as my management tool, it connected with ALL my social platforms and was extremely easy to navigate. What's more, it presented a great customisable dashboard of all the states of your posts and ads.

Pros

offers everything you need to manage and up your marketing strategy, plus more.

Cons

Its price point is a little hard to swallow as a small business.

Cliffton Matambo
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excelling in Social Post Scheduling & Analytics Platform

Reviewed on 06/07/2023

I have had an outstanding experience with Hootsuite. I am delighted to see significant growth in my...

I have had an outstanding experience with Hootsuite. I am delighted to see significant growth in my personal and business followers since I started using the platform. Hootsuite has truly excelled in managing my social media presence, and I couldn't be happier with the results. I am thoroughly satisfied.

Pros

Hootsuite provides users with the convenience of managing multiple social media accounts in a single location, resulting in time savings and enhanced efficiency in social media workflows. Additionally, Hootsuite offers a diverse array of capabilities such as post scheduling, social listening, analytics, and ad management, presenting a comprehensive social media management platform.

Cons

In general, Hootsuite is an excellent tool, although there are a few aspects that occasionally bother me. One particular issue arises when scheduling Facebook posts with multiple photo attachments. Instead of incorporating all the images into a single post, Hootsuite tends to publish each photo as a separate post with identical accompanying text each time.