Hootsuite Reviews

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3790 Reviews

- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hootsuite - My Review as a SMM
Reviewed on 18/11/2023
I think it has been an important tool for us to schedule our content and understand how they are...
I think it has been an important tool for us to schedule our content and understand how they are performing. It's annual report (a sum of all SM platforms performance) is absolutely amazing. A touch pricey, but highly recommended.
Pros
The ease of use. Very nice userflow. Impressive Dashboards. Easy to schedule and manage your content. Very nice analytics report. Their free educational resources are very helpful as well!
Cons
It is expensive. Also, one needs to reconnect the SM accounts as it tends to disconnect every now and then. Can't tag Instagram accounts while scheduling.
Alternatives Considered
Meta for BusinessReasons for Switching to Hootsuite
More features, for sure. Goes beyond Instagram and Facebook. Their analytics and performance reports are amazing.- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Robust social media management with a price tag.
Reviewed on 15/09/2024
Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights,...
Hootsuite is excellent for managing multiple social media profiles and gaining valuable insights, but it may be too expensive for individuals, freelancers, and small businesses.
Pros
Hootsuite allowed us to schedule posts across multiple platforms, providing analytics and insights to track the post performance.
Cons
The cost was high, starting at $99 per month, that is why we changed to another service.
Reasons for Switching to Hootsuite
Curious to try alternatives to discover what platform worked best for us.- Industry: Photography
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Less than favorable customer service...
Reviewed on 06/10/2024
For the amount that Hootsuite charges the services became less than favorable to say the least....
For the amount that Hootsuite charges the services became less than favorable to say the least. There are so many other platforms offering the same services making it ridiculous to deal with Hootsuites lack of customer service.
Pros
I liked the Hootsuite calendar tools and the ability to streamline my social media activity.
Cons
Hootsuite failed to offer reliable customer service. I had issues with billing and they repeatedly failed to remedy the flaws in their system.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
hootsuite for socialmeida.
Reviewed on 17/10/2024
its has made overall experience positive ,scheduling, monitoring, and reporting across multiple...
its has made overall experience positive ,scheduling, monitoring, and reporting across multiple platforms has been easy.
Pros
The automation and schdeuling for social media is the best .
Cons
Its mobile version lacks full functionality.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Social Tool for smaller businesses
Reviewed on 12/09/2024
Enjoy the platform and used it pretty frequently.
Enjoy the platform and used it pretty frequently.
Pros
I like that it has a lot a features without costing as much as others
Cons
There are still some features lacking like reporting, listening, etc.
Reasons for Switching to Hootsuite
Pricing was better than the others, but we've since moved to a different platform that costs more but has added features we wanted.- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hooray for Hoosuite!
Reviewed on 05/08/2024
It has been a very positive experience and I would recommend using Hootsuite.
It has been a very positive experience and I would recommend using Hootsuite.
Pros
Hootsuite was perfect for managing social media platforms and scheduling your posts in advance. Really couldn't live without it in this day and age.
Cons
There were some price increases when social media companies updated.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Demo review
Reviewed on 30/08/2024
Pros
I liked it ease of use and the scheduling content calendar.
Cons
I didn’t like the cost compared to the number of social accounts integrated.
Alternatives Considered
Sprout SocialReasons for Choosing Hootsuite
Number of users to add to the account. This was really important that it had an unlimited number.Switched From
SproutReasons for Switching to Hootsuite
Number of users to add to the account. This was really important that it had an unlimited number.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
social scheduling
Reviewed on 19/04/2024
generally platform for a small number of clients or a single client with multiple channels where...
generally platform for a small number of clients or a single client with multiple channels where you can schedule from and see everything in one place
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Hootsuite Behind in the changes
Reviewed on 13/05/2024
Initially it was great but over time it became less needed
Initially it was great but over time it became less needed
Pros
At first very easy to use and integrate among all social media platforms. Can help you keep up with timetables and publishing.
Cons
It started getting quite aged and dated for what it is. Things like Canva I find much better.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Too expensive for your startups
Reviewed on 31/08/2024
I used Hootsuite to schedule social media posts, but I found the price prohibitive for the use I had
I used Hootsuite to schedule social media posts, but I found the price prohibitive for the use I had
Pros
A solid tool to schedule social media posts.
Cons
The price is prohibitive for a young startup with minimal budget
Alternatives Considered
AgorapulseReasons for Switching to Hootsuite
I tried Hootsuite for the free trial, but haven't continued after- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best option
Reviewed on 08/01/2024
The application is more than wonderful .It's one of the best experiences I've ever had and it's...
The application is more than wonderful .It's one of the best experiences I've ever had and it's still
Pros
It is easy to use and offers users a set of options for using external applications in addition to purely settings
Cons
One of its services does not have the phone support feature
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Hoot Hoot - We Love Hootsuite!
Reviewed on 03/04/2024
Awesome! Absolutely love the tool and it is one of the best tools at my disposal in my role.
Awesome! Absolutely love the tool and it is one of the best tools at my disposal in my role.
Pros
I love so many things about Hootsuite. The analytics and reporting features have been awesome for monthly reporting. It makes creating reports super easy and pulls great data points that bosses love to see. It makes social media management much more...well... manageable!
Cons
I wish I could incorporate other socials into the tool like Linkedin and Threads, maybe I haven't branched out enough but I would like to see how those work!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hootsuite makes my life easy
Reviewed on 28/08/2024
We set up all the different platforms for our business, connected each one and the ease of posting...
We set up all the different platforms for our business, connected each one and the ease of posting has been amazing.
Pros
It is really convenient to have access to all the social media channels in one place with posts and content.
Cons
I can't think of anything negative about Hootsuite at all.
- Industry: Online Media
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My hub for social media management
Reviewed on 17/11/2024
Hootsuite made it easier for me to tackle my social media management and engage with my audience...
Hootsuite made it easier for me to tackle my social media management and engage with my audience across platforms much more easily, which led to improved presence online.
Pros
Hootsuite combines all my social media accounts under one roof/board that is very simple to use. It saves time and effort by scheduling posts, tracking mentions, and analyzing performance across different platforms.
Cons
Free plan is good looking but advanced features like unlimited scheduling and in-depth analytics require purchasing a payment plan.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
my 2 years experience with Hootsuite
Reviewed on 03/01/2024
I have used it for 2 years, mostly to post on Twitter, Instagram, and Facebook, the sales usually...
I have used it for 2 years, mostly to post on Twitter, Instagram, and Facebook, the sales usually go up when I use it, Its pretty easy to use. Could be a little better but it gets the job done very well, and overall, it was very beneficial to me
Pros
it helps me build out quality content, also helps me engage with my audiences, it helps me with planning, scheduling, and syndicating social media posts across multiple networks from one place, it is in my opinion the best solution for social media managers
Cons
that it only supports few networks, and its not cost-effective, i think its not the most competitively priced platform in the market

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
easy to use social media
Reviewed on 18/11/2024
it's a very intuitive platform to use and collaborate with clients
it's a very intuitive platform to use and collaborate with clients
Pros
easy to schedule posts in advance for multiple clients
Cons
can sometimes be a bit glitchy and support isn't always immediate
- Industry: Maritime
- Company size: 5,001–10,000 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient Social Media Management with Hootsuite
Reviewed on 03/11/2024
My overall experience with Hootsuite has been positive. It simplifies social media management,...
My overall experience with Hootsuite has been positive. It simplifies social media management, improves efficiency, and offers robust analytics, though it can be complex and expensive.
Pros
Hootsuite's best feature is its ability to manage multiple social media accounts from one place, with excellent scheduling and analytics tools.
Cons
Hootsuite's biggest drawbacks are its high cost and occasional performance issues, like slow loading times. The interface can feel complicated at first.
- Industry: Mechanical or Industrial Engineering
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool!
Reviewed on 23/09/2024
My experience with Hootsuite was great. I love the ease of use of the tool, the fact that you could...
My experience with Hootsuite was great. I love the ease of use of the tool, the fact that you could monitor competition and all the other features. Basically it's an all-in-one tool that every SMM should have.
Pros
The ease of use, the training, the chance to plan everything, the stats
Cons
I cannot really think of somethnig I didn't like....
- Industry: Banking
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing app!! The best of social media managment !
Reviewed on 09/12/2023
Enjoy every moment ,Beneficial for efficient social media management, content scheduling, and...
Enjoy every moment ,Beneficial for efficient social media management, content scheduling, and analytics.
Pros
Centralized social media management, scheduling capabilities, and analytics tools, streamlining their online presence and engagement.
Cons
the learning curve, pricing, or specific feature limitations. It depends on individual needs and expectations.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Save Time Posting On Social Media
Reviewed on 27/09/2024
I enjoyed having the program because it saved me so much time on creating and managing my many...
I enjoyed having the program because it saved me so much time on creating and managing my many social networks.
Pros
I like that the program allowed me to put all my social media in one spot. They save me time and effort each day on making social media post. I liked analytics because they’re let me know how I was doing on each social network.
Cons
I did not like the pricing and it was confusing at first for me.
- Industry: Program Development
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient Social Media Scheduling
Reviewed on 14/11/2024
It makes it easy to plan social content in advance, saving time for busy marketers.
It makes it easy to plan social content in advance, saving time for busy marketers.
Pros
I scheduled all my posts for the week in one go, freeing up more time to focus on content creation.
Cons
Sometimes it takes a few extra clicks to update scheduled posts, which could be more streamlined.

- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best service
Reviewed on 15/09/2023
It saves me a lot of time when planning and publishing content on multiple platforms simultaneously....
It saves me a lot of time when planning and publishing content on multiple platforms simultaneously. The analyzes it provides are very valuable to optimize my strategies. I highly recommend it for any business or brand that wants to improve its presence on social networks. Although the free version has certain limitations, the functions it offers are very complete. It was worth investing in a premium subscription to unlock advanced capabilities
Pros
I really like the easy-to-use interface and rich features that Hootsuite offers. It allows me to manage several social networks from a single platform and schedule content in advance. I also like the variety of analytics and metrics it provides to measure the performance of my posts. The integration with other tools and apps is very useful
Cons
What I like least is that some more advanced features are only available in paid plans. For example, the number of social profiles I can add in the free version is limited. Access to historical data is also restricted
- Industry: Broadcast Media
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Feature rich but heavy
Reviewed on 14/03/2024
Pros
Hootsuite made managing multiple brands simpler with its scheduling calendar that gave an overview of the scheduled posts on each platform. Analytics for each platform was more than sufficient for reporting page growth, user engagement, and video views.
Cons
Navigating through the web app uses up a lot of the browser's resources, causing the overall experience to feel heavy. While it's overall relatively reliable, uploading large files for posts can cause everything to come to a halt, while you hope the upload is successful or having to try again.
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Offers so much when it comes to Marketing Management
Reviewed on 03/10/2024
Loved using Hootsuite as my management tool, it connected with ALL my social platforms and was...
Loved using Hootsuite as my management tool, it connected with ALL my social platforms and was extremely easy to navigate. What's more, it presented a great customisable dashboard of all the states of your posts and ads.
Pros
offers everything you need to manage and up your marketing strategy, plus more.
Cons
Its price point is a little hard to swallow as a small business.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excelling in Social Post Scheduling & Analytics Platform
Reviewed on 06/07/2023
I have had an outstanding experience with Hootsuite. I am delighted to see significant growth in my...
I have had an outstanding experience with Hootsuite. I am delighted to see significant growth in my personal and business followers since I started using the platform. Hootsuite has truly excelled in managing my social media presence, and I couldn't be happier with the results. I am thoroughly satisfied.
Pros
Hootsuite provides users with the convenience of managing multiple social media accounts in a single location, resulting in time savings and enhanced efficiency in social media workflows. Additionally, Hootsuite offers a diverse array of capabilities such as post scheduling, social listening, analytics, and ad management, presenting a comprehensive social media management platform.
Cons
In general, Hootsuite is an excellent tool, although there are a few aspects that occasionally bother me. One particular issue arises when scheduling Facebook posts with multiple photo attachments. Instead of incorporating all the images into a single post, Hootsuite tends to publish each photo as a separate post with identical accompanying text each time.