Rotageek Reviews

Schedules can be adjusted easily, notifications to staff are superb.

Syncing the rota with a calendar isn't the easiest

It’s super fast & efficient to check when I’m working and who I’m working with! Also super easy to complete wages too

Sometimes if I scroll further down on the rota it glitches but apart from that nothing!

How easy it is to view and edit schedules, apply leave, sickness and then it all pulls together in one system

Not a user friendly screen when using your mobile

Easy to follow and help with information

Can take a while to load or reset the system

The app is very easy to use and you can easily see who is on different shifts.

sometimes can be very slow when loading.

Easy to use, reliable. Easy access for staff especially running multiple locations.

Managers can’t authorise their own holiday

It is very easy to use and customer support is very quick.

I am not too sure, whether I can check the deleted shifts or changed shifts somewhere. It has to be so simple and quick.

Rotageek is very easy to use to se we go is scheduled to work with you when you are meant to work and get live updates about your rota

When you are meant to work in different shops it does not tell you that you working in different shops it only tells you or shop number that your meant to work there

how easy it is to use and the layout of the website is really easy to under stand

there is no cons abut Rotageek there is nothing bad about it

Very simple to use. I can know my work schedule right away and also it is easy to request and make changes to the work hours and work days.

The app sometimes does not open in my phone and starts working once I uninstall and re-install it.

Time Management and the reminders that it gives you 2 hours prior to the shift.

Sometimes the location isn’t apt. As soon as i clock in sometimes it gets double tapped and then it clock me out at the same time, If you could improve that.

Although my company provided training on how to use Rotageek I can honestly say it is not needed as the day to day useage is really intuitive. The customer support that I've had to use in the rare occurance was extremely fast and effective. The mobile app is great for my entire team and the leave tracking makes light work of an important part of the work life balance in my business.

I feel like there is so much more to the software I havent dug deep in to yet so Im sure any problems or wants for me might already be there waiting.

Really easy to use and manage. You can type any information you want to keep under control and it’s really helpful

Sometimes was a little bit slow to access from the phone app. It didn’t display all the info that you can easily access from the laptop

Easily to update and very clear. Very clear a lot more detail than normal scheduling

Sometimes a little slow but very rare, no complaints

ease of use, fast support, adaptable, just aims to keep things simple

more control from a store level on settings, (ie cant change standard break times which asre set from head office but wrong)

The most impactful element of Rotageek is the customer service that comes with it, help is available at any time and will also respond within minutes to answer questions.

I would like to be able to add notes at the top of the schedule for each day rather than only be able to make notes for the whole week.

Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store.
Team Member details are easily accessible when we need to contact them or make any amendments.
When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.

Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed.
The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.

It makes managing holidays a lot easier and simpler both for myself and my team

The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing.

The app is very easy to understand so very user friendly instantly updates staff of changes

None that I can’t think of currently everything works as it should

I would stick to the basics: it is an efficient way to plan my working hours around the week as it is always handy, right on my mobile screen. A few taps and I have all I need, my working days and days off. I can even plan my holidays with accurately.

I would enjoy the app better if the notification informing that my shift is about to start never failed. It is not like I need it to remind me that I have to leave for work but it is a feature that may require a little of a fine tuning from the developers.

I like that I can easily amend shifts and have them sent out to the team very quickly. It's really good that the breaks are built into the system and that we can have different shifts that are set out to the businesses needs, offering different payroll codes. The support from the rotageek team is always fantastic.

At times the programme can freeze meaning that a refresh of the page is needed. The only thing that ever lets this down is issues inputting or amending shifts, but every problem I've encountered, I have been able to contact the rotageek team who investigate and fix the issue quickly.

I find this so easy to use. My staff love how efficient it is xx

None i fine it a pleasure to use. If I can use it any one can

I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc.

I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to.