Rotageek Reviews

For the most part it is easy and intuitive to use. It's easy to create and to edit shifts, customise with colours/shift names, it alerts colleagues immediately when shifts have changed. The app is great for a visual snapshot of published shifts that all users can access. If there are ever any issues, there is always someone on the live chat who can help straight away, and although I've only used this help service approx 3-4 times in the entire time I've been a rotageek user, they have always been exceptionally helpful and resolved my issue/answered my question immediately. I have no basis for comparison but I'd have no reason to want to try different software, I'm a happy user and it often gets minor updates which only improve the experience.

It's sometimes a little glitchy, eg when deleting a shift to enter a new one it sometimes takes time before it will let you enter a new one (whereas editing works immediately), although this could be poor Internet connection. An 'undo' button would be a useful addition as I occasionally move a shift by accident and can't work out where I moved it from! But aside from this, the worst thing is that it's sometimes a bit slow to get going.

It makes managing holidays a lot easier and simpler both for myself and my team

The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing.

Easy to follow and help with information

Can take a while to load or reset the system

Rotageek is very easy to use to se we go is scheduled to work with you when you are meant to work and get live updates about your rota

When you are meant to work in different shops it does not tell you that you working in different shops it only tells you or shop number that your meant to work there

The app is very easy to use and you can easily see who is on different shifts.

sometimes can be very slow when loading.

how easy it is to use and the layout of the website is really easy to under stand

there is no cons abut Rotageek there is nothing bad about it

Easy to use, reliable. Easy access for staff especially running multiple locations.

Managers can’t authorise their own holiday

Time Management and the reminders that it gives you 2 hours prior to the shift.

Sometimes the location isn’t apt. As soon as i clock in sometimes it gets double tapped and then it clock me out at the same time, If you could improve that.

Although my company provided training on how to use Rotageek I can honestly say it is not needed as the day to day useage is really intuitive. The customer support that I've had to use in the rare occurance was extremely fast and effective. The mobile app is great for my entire team and the leave tracking makes light work of an important part of the work life balance in my business.

I feel like there is so much more to the software I havent dug deep in to yet so Im sure any problems or wants for me might already be there waiting.

Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store.
Team Member details are easily accessible when we need to contact them or make any amendments.
When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.

Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed.
The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.

Usability and the customer support is great. Whenever I have a query it is answered within minutes

How easy it is to accidentally make a change and not know what you've done by mistake.

I would stick to the basics: it is an efficient way to plan my working hours around the week as it is always handy, right on my mobile screen. A few taps and I have all I need, my working days and days off. I can even plan my holidays with accurately.

I would enjoy the app better if the notification informing that my shift is about to start never failed. It is not like I need it to remind me that I have to leave for work but it is a feature that may require a little of a fine tuning from the developers.

I like that I can easily amend shifts and have them sent out to the team very quickly. It's really good that the breaks are built into the system and that we can have different shifts that are set out to the businesses needs, offering different payroll codes. The support from the rotageek team is always fantastic.

At times the programme can freeze meaning that a refresh of the page is needed. The only thing that ever lets this down is issues inputting or amending shifts, but every problem I've encountered, I have been able to contact the rotageek team who investigate and fix the issue quickly.

This app/website gets used in our company daily. It’s easy to use and has some fantastic features to ensure doing rotas is smoothly run. Commission reports are also super handy and easy to fill in daily. All in all a great software.

Honestly nothing to fault with this app, I liked all the features and didn’t have a problem with any of them.

Live up to date rota. Which can be viewed from home. Sync with apple calendar. Provide notifications when shifts are updated and changed.

None really some features are locked by administrators that don’t need to be at store management level

It’s so easy to use and teach our staff to use too, makes day to day life very calm

Breaks have to be entered manually over 9 7 hour shifts as they are entered wrong for our company

Great tool to ensure full visibility among the team...instant notification of changes, great accompanying app.

Updates and changes are sometimes counter-intuitive and disturb the flow of the software...no way of bulk deletion of shifts

Very easy to use. Colleagues love to use it! The software is one of the best out there from experience

Don’t experience any difficulties. I find the alert to tell me a shift starts in 2 hours a bit irrelevant Though

I like the way you can request holidays and days off , swaps .

We can’t print daily floor plan before to approve the schedule

Easy to track my wage spend and shopfloor coverage

I know you say its not designed to be printed but it is helpful to print so if you could just print the rotas and not get all the coverage and hours used at the top that would help alot

Simplicity of adding shifts and changing shifts

It doesnt link up very well with the company payroll system as reason codes are not the same. And it would be good to be able program fixed shifts for those colleagues who do the same days and shifts every week.