TaxDome

4.7 (3,156)
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Tax practice management software for bookkeepers and CPAs

Overall rating

4.7 /5
(3,156)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.7/5

97%
recommended this app
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3156 Reviews

Don
Don
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Robust features, outstanding support, and regular enhancements.

Reviewed on 11/01/2025

The feature set is robust. The support is outstanding.

The feature set is robust. The support is outstanding.

Pros

Extensive features list plus easy to use client portal, document management.

Cons

Some of the most powerful features like automations are a bit daunting to set up.

Response from TaxDome

Thank you for sharing your experience! We’re thrilled to hear that TaxDome’s robust features and user-friendly client portal have been valuable for your practice. Knowing that our document management system and extensive feature set are working well for you is fantastic feedback!

We understand that setting up automations can feel a bit daunting at first, but we’re here to help every step of the way. Be sure to check out our TaxDome Academy (https://help.taxdome.com/category/554-taxdome-academy), bootcamps, and webinars for step-by-step guidance on mastering these features. They’re designed to make the process smooth and straightforward.

If you’d like to share more feedback or need assistance with anything, please don’t hesitate to reach out at [email protected]. We’re here to ensure you get the most out of TaxDome!

Anays
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TaxDome is the Best!

Reviewed on 20/11/2024

The best! I work with many CRM’s for my other businesses and never found one for the accounting...

The best! I work with many CRM’s for my other businesses and never found one for the accounting industry, TaxDome is what helps me run my firm.

Pros

I love the that we can organize a workflow, add tags, keep up with work. I came from using Keap and Canopy tax, there is nothing like TaxDome. My clients love the portal.

Cons

I don’t find anything I least like, I would just like a few things added, the ability to upload docs into a clients portal from my phone and a bit more automation in the pipelines.

Response from TaxDome

Thank you for such an enthusiastic review—"The Best!" is music to our ears! We're thrilled to hear how TaxDome has transformed the way you run your firm, especially compared to other CRMs you've used in the past.

It's wonderful that features like workflow organization, tags, and work tracking have been a game-changer for you, and it’s even better to know that your clients love the portal too! Feedback like this keeps us motivated to continue enhancing the platform to meet your needs.

We’d love to know more details about your ideas so we can share them with our Product Team. Please feel free to reach out to us anytime at [email protected]—your feedback helps shape the future of TaxDome!

Thanks again for trusting us to support your firm, and we’re honored to be your #1 choice. 😊

Patrick
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good software overall but room for improvement

Reviewed on 01/12/2024

customer support is great which is helpful to quickly learn if its user error or a feature that...

customer support is great which is helpful to quickly learn if its user error or a feature that does not exist.

Pros

- Client communication
- customer support

Cons

- inbox+ is not efficient to close out notifications and tasks that are done
- pipeline needs ability to move "backwards" as some workflows require to go back and redo a step

Response from TaxDome

Thank you for your thoughtful review! It’s great to hear that you’ve had a positive experience with our client communication features and our customer support team. We’re glad to know they’ve been helpful in addressing your questions and ensuring a smooth experience with TaxDome.

Your feedback on Inbox+ and pipeline functionality is much appreciated. We understand how important it is for workflows to be adaptable to your processes. If you’d like, please reach out to us at [email protected]—we’d love to hear more details about your needs and explore how we can make your experience even better.

Thank you for being a valued member of the TaxDome community! 🚀

Rob
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Program

Reviewed on 22/10/2024

My overall experience with TaxDome was very good. If I wasn't merging in with a larger firm I...

My overall experience with TaxDome was very good. If I wasn't merging in with a larger firm I would absolutely continue to use it and would highly recommend to anybody that is looking for a firm management software. Customer service is quick to respond and they are constantly making improvements.

Pros

The program is easy to use once you have it setup the way you want it. There are tons of features to make it scalable for almost any size practice. Time tracking, invoicing, cloud storage and more all in one place. It really does make running a practice easier.

Cons

The only negative for me is the amount of time it takes to get it setup the way you want it. Once you do, it's smooth sailing from there.

Alternatives Considered

Canopy and Karbon

Reasons for Switching to TaxDome

I felt TaxDome had all of the things I was looking for in one place at an affordable cost.

Response from TaxDome

Thank you so much for the kind words! We're thrilled to hear that TaxDome has made running your practice easier and that you’ve found it scalable with so many useful features like time tracking, invoicing, and cloud storage all in one place. It’s great to know that our customer service and continuous improvements have made a positive impact for you as well.

We truly appreciate your recommendation, and we hope to continue helping you streamline your practice in the future!

Rachel
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Positive, but the software is not for novice tech users

Reviewed on 13/12/2024

Pros

Security and the ability to capture e-signatures with my clients

Cons

Pipelines are difficult and time consuming to set up.

Alternatives Considered

Canopy

Reasons for Choosing TaxDome

My clients did not like FinancialCents so I switched

Switched From

Financial Cents

Reasons for Switching to TaxDome

Ease of use and the integrations offered

Response from TaxDome

Thank you for sharing your experience with TaxDome! 🌟 We’re thrilled to hear you value the platform’s security features and the convenience of capturing e-signatures with your clients. It’s wonderful to know TaxDome’s ease of use and integrations played a key role in your choice to switch.

To help you maximize your experience, we offer various resources like TaxDome Academy (https://help.taxdome.com/category/554-taxdome-academy), webinars, and bootcamps. If you ever need hands-on guidance, feel free to reach out at [email protected]—we’re here to help!

Thank you for choosing TaxDome as your trusted partner, and we’re excited to support your practice’s growth!

Tyra
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All-in-one

Reviewed on 01/12/2024

I love it! It allows me to run my practice efficiently and allows my clients to accomplish...

I love it! It allows me to run my practice efficiently and allows my clients to accomplish everything in one place.

Pros

It has everything you need in one place. There is no need to have additional products, it truly is a full business management product.

Cons

I wish the combine PDF feature wouldn't make you convert the documents to PDF's first. I also wish the PDF editor was a bit more updated, the tools are not easy to use.

Alternatives Considered

Drake Tax and ITAC SecureFile

Reasons for Choosing TaxDome

I wanted something mobile friendly but also allowed me to do what I needed and something more affordable

Switched From

Drake Tax

Reasons for Switching to TaxDome

Affordablility, additional users, everything in one place.

Response from TaxDome

Thank you so much for your thoughtful feedback! We’re thrilled to hear how much you love TaxDome and how it has helped streamline your practice by offering an all-in-one solution. Knowing that it allows you and your clients to handle everything efficiently in one place is exactly what we aim for! 🎉

Feedback like yours helps us continue to refine and enhance the platform. If you’d like to share more specifics about your experience, our team would be happy to hear from you at [email protected].

It’s also great to hear that affordability and mobile-friendly features played a role in your choice. We’re excited to continue supporting your success—keep an eye on our updates and webinars for more ways to make the most of TaxDome!

Meg
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend TaxDome!

Reviewed on 09/12/2024

Very easy to use and happy with the experience! I would highly recommend TaxDome to a practice that...

Very easy to use and happy with the experience! I would highly recommend TaxDome to a practice that wants a seamless, online experience for their clients that also makes it easy for your team to use.

Pros

TaxDome makes it easy for me to run my practice as a small business owner with a not-so-huge budget. It keeps everything in one place to make it easier for my team and my clients, and it's user-friendly so my clients enjoy the experience.

Cons

As a newer company, TaxDome is still figuring out the best way for things to work, so there are sometimes areas that aren't as user-friendly, or need to be improved. BUT... TaxDome is very responsive to this, and not only has an easy way for users to communicate (and up-vote) what needs to be done, but they are constantly working on improving the product.

Alternatives Considered

Canopy

Reasons for Switching to TaxDome

TaxDome had everything we needed and the price was right.

Response from TaxDome

Thank you for sharing your wonderful experience with TaxDome! We're thrilled to hear how it’s making your practice run smoothly, especially as a small business owner. Having everything in one place for your team and clients, and providing a user-friendly experience, are exactly the outcomes we strive for!

We appreciate your recognition of our commitment to ongoing improvement. Our goal is to continuously enhance TaxDome based on feedback like yours. Be sure to check out our roadmap (https://feedback.taxdome.com/roadmap) to stay updated on upcoming features and improvements. If you have additional ideas or want to share more details, feel free to reach out at [email protected] —we’d love to hear from you!

Kathy
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TaxDome is indispensable

Reviewed on 23/12/2024

I use TaxDome every day. It's hard to imagine going back to working without it.

I use TaxDome every day. It's hard to imagine going back to working without it.

Pros

TaxDome is the central hub for client information and communication. The new Client Requests make it easier to get information from clients. The chat is great for secure communication.

Cons

I wish it had an appointment scheduling module.

Alternatives Considered

Dubsado and Infinity

Reasons for Choosing TaxDome

I wanted something more specific to taxes.

Switched From

17hats

Reasons for Switching to TaxDome

I was impressed by the features that TaxDome has.

Response from TaxDome

Thank you for sharing your experience with TaxDome! We’re delighted to hear how indispensable the platform has become in your daily work and that features like Client Requests and secure chat are making a difference for your practice. It’s wonderful to know TaxDome serves as the central hub for your client communication and information management.

We appreciate your feedback and I'll be sharing it with our product team for consideration. If you have any additional thoughts or ideas, please don’t hesitate to reach out at [email protected]. We’re always eager to improve and ensure TaxDome meets your needs.

Thank you for choosing TaxDome and being part of our community. Here’s to continued success! 🚀

Carolyn
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Taylor Tax Preparation Services LLC

Reviewed on 05/12/2024

I have had a great experience with TaxDome! I recommend TaxDome to other tax preparers.

I have had a great experience with TaxDome! I recommend TaxDome to other tax preparers.

Pros

Tax Dome is very user friendly. It is a one stop shop for tax preparers from start to finish.

My tax clients love the platform.

TaxDome listens and take action on recommendations from their customers.

TaxDome invite their customers to participate in beta testing and readily receive feedback for improvements.

Cons

Computer based training can be more intuitive.

Response from TaxDome

Thank you for sharing your experience with TaxDome! We’re thrilled to hear how much you and your clients are enjoying the platform and that it’s become such a valuable one-stop shop for your tax preparation process. It’s wonderful to know you appreciate how we listen to feedback and engage with our community through beta testing—your input is what helps us improve and innovate!

We also understand the importance of intuitive training resources, and we’re constantly working to make onboarding and learning as seamless as possible. If you ever need guidance or have more feedback, don’t hesitate to reach out at [email protected]. Thank you for being such an integral part of the TaxDome community!

John
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

TaxDome Review

Reviewed on 06/12/2024

Client for I believe 4 years now. Overall satisfied.

Client for I believe 4 years now. Overall satisfied.

Pros

I like the flexibility of document exchanges and conversations with clients.

Cons

The training needs to be more robust. Also, I think the SMS system was oversold, and should be included in the package not as an additional subscription.

Alternatives Considered

TaxAct Professional

Reasons for Choosing TaxDome

their recommendation since they had just started a partnership

Switched From

TaxAct Professional

Reasons for Switching to TaxDome

They recommended TaxDome themselves because their system wasn't robusts
Tatsiana B.
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customize TaxDome to Fit Your Process

Reviewed on 13/11/2024

I love it and recommend it to everyone! The price is reasonable too.

I love it and recommend it to everyone! The price is reasonable too.

Pros

Customization is the key to make TaxDome work for any size firm. It also has a lot of features, like CRM, document storage, signatures, payment processing - all under one "dome".

Cons

The number of clicks it takes to pull up information or to navigate. Sometimes, clicking a link takes you away from the screen you were on and it's takes too many clicks to get back to where you were originally. TD is improving every day so it's just a matter of time for this to no longer be an issue.

Response from TaxDome

Thank you so much for your thoughtful review! We're thrilled to hear how much you love TaxDome and appreciate the recommendation—it truly means a lot to us. 😊

We’re especially glad that the customization options and all-in-one features like CRM, document storage, e-signatures, and payment processing have been valuable for your firm. Bringing everything together under one "dome" is exactly what we aim for, and it’s amazing to see it working for you!

We’re glad you’ve noticed our ongoing improvements and are confident this will become even smoother soon.

We’d also love to hear more about your feedback and ideas. Feel free to reach out to us anytime at [email protected]—we’d be happy to chat!

Thanks again for your kind words and for being a part of the TaxDome family!

Lana
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best tax pro all-inclusive tool for 2024

Reviewed on 14/09/2024

Pros

It's made specifically for tax pros. All the features are thoughtfully designed around optimizing professional tax pro / accountant workflows. This is by far the best all-in-one accounting tool I have used. You can tell the team is putting in work on the tool with new monthly features being shipped every month. This is the opposite of Intuit. You guys are great. TaxDome saved us at least 200 hours of manual work the past tax season.

Cons

Minor things like not having a preset / prefilled client reminder occurrences and frequency.

Response from TaxDome

Thank you so much for your kind words and for recognizing our efforts! We’re thrilled to hear that TaxDome has saved you over 200 hours during tax season—this is exactly what we strive for with every feature we release. It’s great to know you’re enjoying the continuous monthly updates!

Regarding your suggestion about preset or prefilled client reminder occurrences, we truly appreciate your feedback. While this isn’t a feature we currently offer, it aligns perfectly with the kind of enhancements we’re considering. Rest assured, we’ve shared this with our product team for future development.

We’re always here to listen and improve, so if you have any more ideas, feel free to submit them through our Ideas Suggestions Board - https://help.taxdome.com/article/203-how-to-suggest-an-idea. Your input helps us continue building the best possible experience for our users!

Bridget
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Tax Dome #1 CRM recommendation

Reviewed on 19/09/2024

My experience with tax has been nothing short of amazing. Sure there’s always glitches but their...

My experience with tax has been nothing short of amazing. Sure there’s always glitches but their customer service is quick to respond and help you resolve your issues.

Pros

I like the ability to have client information all in one place including documentation and messages. It allows me to see my business in an overview using filters. I just can’t say enough good things about it.

Cons

I think the thing I like least about it is that it doesn’t have a full Adobe PDF editor. The one that is in there has improved, but it is still lacking some features. I wish it integrated with QuickBooks rather than having to choose CPA charge or stripe.

Response from TaxDome

Thanks so much for the glowing review! We’re thrilled to hear that TaxDome has been a game-changer for you, especially with keeping all your client info in one place and giving you a clear business overview.

We appreciate the feedback about the PDF editor and QuickBooks integration. While we’ve made improvements, we know there’s always room to grow, and we’ll keep these areas in mind as we continue enhancing the platform.
So glad the ease of use and pricing made the switch a no-brainer for you! If you ever need anything, we’re here to help.

Raymond
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excitedly Looking Forward to What They do Next.

Reviewed on 11/09/2024

My experience was initially rough as my old platform did not accommodate teh transfer of files on...

My experience was initially rough as my old platform did not accommodate teh transfer of files on taht system to TaxDome. What was impressive was that we could work most of it out with the assistance of TaxDome. I also love that they allow you to pay for multiple years to save a little more as an accountant. We all love to save a little, as this is it.

Pros

The automation and the ability to onboard a new prospect to a paid client, all without any of the team lifting a finger. It is now set up so that if and when we receive payment, we get to work—reducing admin time by at least 20%.

Cons

I can not think of any cons at this time.

Response from TaxDome

We're thrilled to hear you're having a great experience with TaxDome! If there's anything we can do to make your experience even better, don’t hesitate to reach out.

Vanessa
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Decision I Ever Made!

Reviewed on 11/09/2024

Switching to TaxDome was the best decision I ever made. I was juggling client management, task...

Switching to TaxDome was the best decision I ever made. I was juggling client management, task management and month end closing with four different softwares. TaxDome has allowed me to streamline my process and manage my business and individual clients using one platform.

Pros

I love the ease of communicating with my clients and creating workflows.

Cons

I don't like not being able to accept partial payments.

Response from TaxDome

Thank you for your feedback. We understand the importance of accepting partial payments and are pleased to let you know that this feature has been released! You can now manage partial payments more efficiently. For details on how to use this new feature, please check out our blog -(https://blog.taxdome.com/elevate-your-brand-and-get-paid-faster-with-redesigned-and-customizable-invoices-in-taxdome/?utm_source=beamer&utm_medium=SM_aug24&utm_campaign=customizable_invoices).

We appreciate your input and are always here to help with any other questions or concerns you might have. Thanks again for sharing!

Zeah
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool for your practice

Reviewed on 01/12/2024

Overall it's been a great tool and I'm glad that I chose TaxDome as my client management system for...

Overall it's been a great tool and I'm glad that I chose TaxDome as my client management system for my tax practice.

Pros

Tax Dome is a great product that is constantly making updates that are beneficial to those in the industry. It really has become a solution to minimize having multiple applications and can do most within it.

Cons

Last year, I felt like there were too many changes that weren't fully tested out and lots of bugs. I had issues with the organizer function among some other things. I would like to see more of these issues worked out before giving it to us to use because it impacts our clients experience.

Alternatives Considered

Canopy

Reasons for Switching to TaxDome

Number of features compared to cost of other products. Seemed like a lot of people used and had success with TaxDome and it was a better price.

Response from TaxDome

Thank you for sharing your experience with TaxDome! It’s fantastic to hear how much you value the platform as your client management system and that it’s helping streamline your practice by minimizing the need for multiple applications. We’re thrilled to know TaxDome has become an integral part of your workflow.

If you’d like to share more details about any issues you faced, we’d love to hear from you! Please feel free to reach out to [email protected].

Also, don’t miss out on our bootcamps and webinars—they’re a great way to stay ahead and make the most of the latest features! Thank you for choosing TaxDome to support your practice, and we look forward to helping you achieve even more success. 🚀

Valerie
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TaxDome helped me to organize

Reviewed on 20/11/2024

It has really helped organize my clients.

It has really helped organize my clients.

Pros

I like how everything is available to the client in the portal. Also, the pipelines are great, it is very customizable!

Cons

Little bit of a learning curve, but that is the same with any software.

Alternatives Considered

Financial Cents

Reasons for Switching to TaxDome

Because it was made specifically for tax practices, and seemed a little bit more developed than the alternatives. Also, the price was right.

Response from TaxDome

Thank you for your review and for sharing how TaxDome has helped you organize your clients! We're so glad the client portal and customizable pipelines have been valuable tools for you. It's wonderful that TaxDome’s focus on tax practices aligns well with your needs and provides the features you were looking for at the right price. 😊

We also offer various resources to help you make the most of TaxDome, including webinars, tutorials, and our TaxDome Academy. You can explore them here (https://help.taxdome.com/category/554-taxdome-academy).

If you ever have questions or need assistance, email us at [email protected]. Thanks again for your feedback; we’re excited to continue supporting your practice!

Kaylee
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

All-In-One (really!)

Reviewed on 05/12/2024

Our workflow has improved since implementing TaxDome as an all in one solution that engages...

Our workflow has improved since implementing TaxDome as an all in one solution that engages clients, then creates tasks from that engagement. Really cuts down on admin and time. Also love how new clients can click a link and have the option to sign up from that link, create a new portal login, and start an organizer.

Pros

Collaboration with clients is easy, tracked, and simplified.
Customer service is helpful and friendly.
Integrates with QuickBooks.

Cons

It can be hard for smaller firms to pay for a year upfront. They do not have monthly payment options.

Alternatives Considered

Canopy

Reasons for Choosing TaxDome

Pricing was high in Ignition for our firm, and TaxDome not only beat their pricing but provides all the tools we need on top of engagements. The engagement feature is definetely not as built out in TaxDome as it is with Ignition, but we really only need the basics. Plus TaxDome is implementing engagement options soon, so that will really be helpful!

Switched From

Ignition

Reasons for Switching to TaxDome

Canopy is geared towards US businesses much more. With TaxDome at least we can still use all the features. With Canopy as a firm billing in CAD, we could not use the billing or invoicing, and really all the templates are US tax based.

Response from TaxDome

Thank you for sharing your experience with TaxDome! It’s wonderful to hear how the platform has streamlined your workflow, reduced admin time, and made client collaboration so easy and efficient. Features like task automation, QuickBooks integration, and seamless onboarding for new clients are designed to save time and create a smooth experience for everyone.

We’re committed to continually adding value to our features, ensuring TaxDome evolves to meet your needs. If there’s anything more we can assist with or ideas you’d like to share, feel free to reach out to us at [email protected]. We’re thrilled to be part of your journey!

Attiyya
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TaxDome Review

Reviewed on 20/11/2024

Great experience overall and saves me a lot of time.

Great experience overall and saves me a lot of time.

Pros

The pipeline and the ability to connect clients forms to it.

Cons

I would like to change the email message that goes to clients to say "I" and not "We."

Response from TaxDome

Thank you for your review! We're thrilled to hear that TaxDome has been a time-saver for you and that you’re enjoying features like the pipelines and the ability to connect client forms seamlessly. These tools are designed to make your workflow as efficient and organized as possible, and it’s great to know they’re making a difference for your business.

I’ve shared your feedback about customizing email messages with our Product Team. We always appreciate insights like yours as they help us improve and tailor the platform to better meet your needs.

Thank you for choosing TaxDome, and we look forward to continuing to support your success! 😊

Nirva
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Accounting Practice Management

Reviewed on 29/11/2024

Pros

I enjoy TaxDome, it's constantly evolving and provides a great user experience. I love the fact that you can do so much securely, such as sending proposals and engagement letters, receiving payments, communicating with clients, sending organizers, setting up workflows and more. To top it off their customer support is excellent. I would recommend the software to any accountant or tax professional looking for an all-in-one online solution to work with their clients.

Cons

For now, the only con of the software I can think of is not being able to separate team access by type of service such as bookkeeping versus tax preparation which I am sure is on the work because they regularly collect feedback to improve and add new functionalities.

Alternatives Considered

Canopy

Reasons for Switching to TaxDome

Cost, and reviews were two major factors in deciding on the products.

Response from TaxDome

Thank you for such a glowing review! 🌟 We're thrilled to hear that you're enjoying the many features TaxDome offers, from secure communication to workflows and everything in between. It’s also fantastic to know our customer support has made a positive impact—your recommendation means the world to us!

We appreciate your feedback and you’re absolutely right—we’re always working on new functionalities and collecting input from users like you. Thank you for being part of the TaxDome community!

Michael
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Worth the Upgrade

Reviewed on 24/04/2024

Overall, 9.5/10. We are happy we made the commitment. The time it takes to set up is substantial,...

Overall, 9.5/10. We are happy we made the commitment. The time it takes to set up is substantial, but I have to believe it will be worth it in the long run. We are able to systemize and build a sustainable practice because of the continuity that TaxDome provides.

Pros

We were able to consolidate 5 different applications for our firm into one practice-management application. Our clients are fans of the client portal and we're seeing increased engagement because of the intuitive nature of the platform.
Great support from their team.

Cons

The initial setup/implementation wasn't the easiest. There is plenty of documentation and learning modules for support, though. This was just time-consuming for our firm.

Alternatives Considered

Financial Cents, Canopy, Jetpack Workflow and Karbon

Reasons for Choosing TaxDome

Consolidation of platforms. Make it easier to train new employees and provide congruency for our clients.

Response from TaxDome

Thank you for your insightful review of TaxDome! We're delighted to hear that consolidating multiple applications into our single practice-management platform has been beneficial for your firm. It's wonderful that your clients appreciate the intuitive client portal and that you've seen increased engagement. We're also pleased to know you found our support team helpful.

We understand that the initial setup and implementation can be time-consuming, and we appreciate your patience and effort in going through the process. Your positive outlook on the long-term benefits and your overall satisfaction mean a lot to us. We're committed to helping you build a sustainable practice with ease and continuity. Thank you for your recommendation and for choosing TaxDome!

Aneala
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Happy Client

Reviewed on 13/11/2024

My overall experience have been great. If there's something I don't understand support is readily...

My overall experience have been great. If there's something I don't understand support is readily available and issues are resolved in a timely fashion.

Pros

I like how taxdome is user friendly and I'm able to message my clients directly thru the software. There's multiple templates that i find useful in my business.

Cons

I really don't have anything negative to say because taxdome is always improving.

Response from TaxDome

Thank you for such a glowing review! We're thrilled to hear that your overall experience with TaxDome has been great and that our support team has been able to assist you promptly whenever needed.

It’s fantastic to know you enjoy how user-friendly the platform is and that features like client messaging and templates have been valuable for your business. Hearing that these tools make a difference in your workflow truly means a lot to us!

We’re always striving to improve, and feedback like yours keeps us motivated to make TaxDome even better. Thank you for being a part of our community—we’re so glad to have you on board! 😊

Arthur
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

TaxDome feedback

Reviewed on 11/09/2024

Improved efficiency and client satisfaction. Clients like to use the app.

Improved efficiency and client satisfaction. Clients like to use the app.

Pros

workflow process, communication and document sharing capability, billing and invoicing

Cons

Folder structure is cluttered, makes it very confusing between files shared by client vs. documents shared with client vs. private for any specific tax year. Need to go to three different directories to view files. Would be great if there is an ability to flat the structure by tax year so that I can see all files in a single directory for a specific tax year.
Would be helpful to preload new tax year folder in the beginning of the year. For example, I have to manually create 2024 folders for each client that I am doing 2024 work, such as estimated tax payments, sales tax or payroll tax.
Ability to backup all data from network drive to hard drive. For example, most recently there has been internet outage in my area for almost 24 hours and I was not able to be productive as access to network drive was severed.

Response from TaxDome

Thank you for your detailed feedback! We’re happy that we’re making a difference across so many aspects of your firm - workflow, communication, documents and billing and invoicing!

As far as folder structure - you can set whatever you want it to be. It sounds like you’re referring to the default template, but you can customize your folder templates as much as you want - so if you want to create a folder template by years, you can certainly do that! If you need any assistance, just reach out to our team and we’ll walk you through it!

Thanks again!

Deborah
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good value, dependable software

Reviewed on 14/11/2024

I find the overall service to better than most softwares. There is definitely a learning curve for...

I find the overall service to better than most softwares. There is definitely a learning curve for new users, but there are lots of support options out there.

Pros

TaxDome incorporates many products into one platform, reducing the time and effort I would need to expend if I were using separat softwares. I use it for project management, file storage, client communication (email, secure chat, texting), for e-signatures, and as a CSM.

Cons

Fast growth seems to have put a strain on their systems. However, maybe I've only noticed it because they aim to be so involved with their clients.

Response from TaxDome

Thank you for your thoughtful review! We're thrilled to hear that TaxDome has become a valuable tool in your practice, helping you streamline project management, file storage, client communication, e-signatures, and more—all on one platform. It's great to know that consolidating these functions has saved you time and effort! 🚀

We’re also glad you found our support options helpful. We strive to ensure that our resources, like webinars, help articles, and our Academy, make the onboarding process as smooth as possible.

Thanks again for being a part of the TaxDome community—we’re excited to keep growing and improving alongside you!

Eliya
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

TaxDome is such a helpful tool for my firm!

Reviewed on 20/11/2024

Overall, TaxDome has been a great tool for our firm. My team works completely remotely, so it's so...

Overall, TaxDome has been a great tool for our firm. My team works completely remotely, so it's so nice to have such a secure, reliable, and accessible software that is so easy to learn!

Pros

Some of the things I love about TaxDome is:

1) The automation! It was a little bit tricky to navigate at first, but now that I've learned it, I feel super comfortable with it, and I've saved sooo much time by having various automated pipelines!

2) How many things you can do within TaxDome. My firm uses TaxDome as our client portal, and we use it as our primary method of communication with clients, securely gather sensitive information, keep track of tasks, send engagement letters, and so much more!

Cons

This is probably more due to a lack of education on my part, but I would love to use the reporting feature more, but customizing it is a little bit overwhelming.

I would also love to be able to filter tags more specificially. For example, I can't filter tags that are 1040 or 1120. It will only search for accounts that have both of those tags, which leads to an excessive usage of tags to be able to filter for specific groups.

Response from TaxDome

Thank you for your thoughtful review! We're delighted to hear how TaxDome has been such a helpful tool for your firm, especially with a fully remote team. It's wonderful to know that the automation features and versatility of the platform have saved you time and streamlined so many of your processes, from secure client communication to task tracking and engagement letters. We're thrilled to be part of your firm's success! 🚀

We’d love to hear more details about your ideas and suggestions—feel free to reach out to us at [email protected]. Additionally, don’t forget to check out our blog (https://blog.taxdome.com/) for updates on new feature releases.

Thanks again for sharing your experience, and we’re here to support you every step of the way!