WhatsApp

4.7 (16,027)
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Real-time customer communications management software

Overall rating

4.7 /5
(16,027)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.3/5

96%
recommended this app
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16027 Reviews

Derekjr
Derekjr
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Connect with love ones easily using whatsapp

Reviewed on 23/02/2024

WhatsApp offers global connectivity, seamless messaging, secure communication, and easy media...

WhatsApp offers global connectivity, seamless messaging, secure communication, and easy media sharing, enhancing overall communication experience.

Pros

I love whatsapp so much coz it is widely used around the world. Offers text, voice, and video messaging.

Cons

Less customization compared to some alternatives. Requires a stable internet connection. Limits on file size for media sharing.

John
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Straightforward and Prominent Instant Messaging App.

Reviewed on 13/03/2025

I can easily connect and communicate with our clients and colleagues with WhatsApp.

I can easily connect and communicate with our clients and colleagues with WhatsApp.

Pros

I can send instant messages securely with WhatsApp. It's simple to create and also join group chats with WhatsApp. I can easily make high-quality voice and video calls with WhatsApp. Again, I can easily share photos, videos, sticker's etc with WhatsApp. It's is completely free to use WhatsApp.

Cons

I get disconnected from calls when experiencing poor internet connectivity.

Mohamed
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I completely upset with WhatsApp

Reviewed on 04/12/2024

You are laughing at us like this. I was harmed because of the warning of the WhatsApp account...

You are laughing at us like this. I was harmed because of the warning of the WhatsApp account number. I know that if someone has done something wrong before, the SIM card is warned and is not sold again.
Account number :[sensitive content hidden]

Cons

I am completely upset with WhatsApp. My number was blocked without any violation of your privacy. I bought this SIM card two weeks ago and did not violate it. I was blocked and lost all my data on WhatsApp. I am really upset with the poor service and I have nothing to do with the violations of the person who carried the SIM card before buying it

Aryan Priyansh
Aryan Priyansh
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Reliable and Convenient, but could Use More Customization

Reviewed on 23/12/2024

Pros

Easy-to-use interface, instant messaging, multimedia sharing, and end-to-end encryption.

Cons

Limited customization and dependency on phone number

Daniel
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The number one form of communication in the world

Reviewed on 18/03/2025

Very positive its is the number one way I now communicate with people text message are a thing of...

Very positive its is the number one way I now communicate with people text message are a thing of the past nearly all communication does through whatsapp

Pros

The ease of use, the additional features such as location ping, the way it can be user on computers as well as mobile devices. Also the transfer between different devices is seamless.

Cons

The call quality can sometimes be a little erratic. How reactions to a message turn up as notification I do not think this is needed

Edson
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

WhatsApp app

Reviewed on 23/02/2025

Used by the whole family and the application became popular among Brazilians.

Used by the whole family and the application became popular among Brazilians.

Pros

failure in everyday use and even by the elderly.

Cons

Ease of use and registration for scammers and fraudsters

Christopher
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Secure and Reliable Instant Messaging and Video Calling Solution.

Reviewed on 20/03/2025

WhatsApp allows me to send private messages.

WhatsApp allows me to send private messages.

Pros

I can easily create group chats where I can easily communicate and interact with my students using WhatsApp. With WhatsApp, I can make high-quality voice and video calls. It's simple to share files, documents, photos, videos etc with WhatsApp.

Cons

It's difficult to access and use WhatsApp while offline as internet data or WI-FI is needed.

Sadhnaa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Magnarvelous and User-friendly Instant Messaging Solution.

Reviewed on 21/03/2025

Ease to send and receive text messages instantly. We can engage our customers effectively with...

Ease to send and receive text messages instantly. We can engage our customers effectively with WhatsApp.

Pros

WhatsApp keeps all messages secure with end-to-end encryption feature. It's simple to share files with others using WhatsApp. Ability to make high-quality video and voice calls. It's absolutely free to use WhatsApp.

Cons

WhatsApp takes instant messaging and calling to higher level hence I have nothing to complain about.

Rayhanali
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable messaging app

Reviewed on 11/02/2025

One of the only messaging software that I and most of people still use. The first time I use it is...

One of the only messaging software that I and most of people still use. The first time I use it is almost ten years ago, and I have experimented with other messaging apps as well, but still this is the best.

Pros

Fast, free, responsive, easy to use, great for media sharing, great for online calls.

Cons

Sometimes I got an error when receiving or sending media, and it failed for no reason.

Zeynep
Overall rating
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

The best chat tool ever!

Reviewed on 19/03/2025

This is the best inventor of all time. I am content with it!

This is the best inventor of all time. I am content with it!

Pros

Now you can transcribe all the audio-recordings and convert into a text, which great. It is a kind of data collection tool for researchers.

Cons

That blue tick issue! There should not be such an option. When you cancel it, and go on texting, it is obvious! Thus, it becomes another issue.

Stephen
Stephen
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A simply incredible messaging app

Reviewed on 02/05/2024

My experience with WhatsApp has been simply amazing. It has an intuit interface and wide range of...

My experience with WhatsApp has been simply amazing. It has an intuit interface and wide range of features that include reliability and security. I have been using WhatsApp for about 7 years now and it has really helped me to stay connected. To be honest, for me it's the best tool for sending messages and sharing photos or videos among other incredible features in the app.

Pros

I like its reliability, it ensures my messages are delivered even in places with bad network. The status feature, ability to edit messages are other great things I really love. The best feature I love about WhatsApp is the ability to back up chats and groups to the cloud storage which I think is essential when I want to change my phone.

Cons

There's not too much wrong with WhatsApp though I would like to be able to edit status posts after I've sent it and also for groups to have it's own menu bar so as to separate it from my chats. Other than that, I'm completely happy with WhatsApp's incredible features.

Yohane
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantabulous review

Reviewed on 17/06/2024

Good and very useful app in human life. I use it every day to communicate with my friends, family...

Good and very useful app in human life. I use it every day to communicate with my friends, family members and workmates.

Pros

Simple and very friendly interface to the user. An awesome and exceptional app, quick and on time chats delivery

Cons

It is difficult to share large files which are greater than 2 GB. Once you set My last seen "Nobody" you won't other last seen. Also when you join chatting groups, you won't see previous posts.

Paras
Overall rating
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

WhatsApp - Instant Messages and Calls

Reviewed on 30/08/2024

The App works smoothly without any lagging. The messages are sent and received instantly without...

The App works smoothly without any lagging. The messages are sent and received instantly without any delay except that there is slight delay in Voice and Video Calls. Making Payments on WhatsApp using UPI is not that good as per transaction limit is INR2000.

Pros

I like the instant messaging service. The receiver receives the message within less than a second. Also, we can share different files or documents in variety of formats. The new feature of creating our own avatar is also awesome. Privacy is given priority in WhatsApp by end-to-end encryption. Its good to have option of whether you want to keep your Read Receipts On or Off. Manage Storage option eases ones efforts to manage the device storage as some of the large unwanted files can be deleted easily without even searching them in each chat. The large files are categorized separately in Manage Storage.

Cons

The audio calls quality is not that good. I hear the voice of the person with whom I'm speaking after approximately 1 second. Means the voice takes about 1 second delay to hear. Same goes with the Video Calls. When clicking on any WhatsApp channel which I don't follow, it takes about 2-3 seconds to load and then it opens. The documents received in WhatsApp for iOS doesn't gets stored in the iPhone's Files. You can only open it through WhatsApp only. Read Receipts are always On for Group Chat. The UPI payment limit on WhatsApp is INR2000. Because of this, I prefer using another payments app for making payments.

Manohar
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"Reliable Communication with Room for Improvement"

Reviewed on 11/08/2024

My overall experience with WhatsApp has been positive. It's a highly effective and reliable...

My overall experience with WhatsApp has been positive. It's a highly effective and reliable communication tool that integrates seamlessly into daily life. The app's simplicity makes it easy to use, whether you're sending a quick text, sharing photos and videos, or having a long-distance voice or video call. The security features, like end-to-end encryption, provide peace of mind, knowing that conversations are private.

However, there are some areas where it could improve, such as offering more flexible options for managing contacts and notifications, and perhaps reducing its dependency on a single phone number. Despite these minor drawbacks, WhatsApp remains a go-to app for staying connected with friends, family, and colleagues around the world.

Pros

What I find appealing about WhatsApp is its simplicity and user-friendly design. The app makes it easy to communicate with others through text, voice, or video, and it offers end-to-end encryption, which ensures that conversations remain private. Features like group chats, media sharing, and the ability to send voice messages add to its functionality. Plus, it’s accessible across various devices and platforms, making it convenient for staying connected with people worldwide.

Cons

What I find less appealing about WhatsApp is its heavy reliance on a phone number for account creation and use, which can be limiting for those who prefer to keep their number private or use multiple devices. Additionally, the constant need for internet connectivity can be a drawback in areas with poor coverage. The app's backup and data management system could also be more user-friendly, as restoring chats can sometimes be cumbersome. Lastly, the sheer volume of notifications, especially from group chats, can become overwhelming without proper management.

Ijaz
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Efficient and secure but need improvement

Reviewed on 05/07/2024

Overall, my experience with WhatsApp has been positive. The app is best choice for daily communicati...

Overall, my experience with WhatsApp has been positive. The app is best choice for daily communication, offering clear voice and video call quality. The security features, such as end-to-end encryption, provide peace of mind. However, small improvements in customization and media-sharing functionalities could make the app even better. WhatsApp is a solid choice for staying connected with family and friends.

Pros

The feature I liked most about Whats App is its user-friendly interface. The chat function is seamless, allowing for smooth conversations without lag.

Cons

One area where WHATSUP could improve is the customization options for themes and chat backgrounds.

Also glitches in the media-sharing feature frustrating, mainly when trying to send larger files.

Esther
Esther
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Awesomely good

Reviewed on 06/09/2024

I would say great.. I tend to interact more with people. Most especially creating a group with your...

I would say great.. I tend to interact more with people. Most especially creating a group with your family members even when you are apart,you can still communicate.

Pros

I like the fact that my privacy is respected . I can literally turn on /off my read receipt.. I could view messages I don't really want to reply and the sender not knowing.
Whatsapp protects your privacy.
Also you could activate the send a message to join a group and not just finding yourself in different groups.

Cons

I noticed that taking pictures through WhatsApp reduces your picture quality .

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review on Group Chat using WhatsApp

Reviewed on 17/08/2024

Sometimes I feel to receive too many messages from the group chat. The only thing I can do is turn...

Sometimes I feel to receive too many messages from the group chat. The only thing I can do is turn off the notifications. However, overall, I am quite pleased with having instant communication at work, as it is very helpful when I need quick attention. Also, it is easy to use as well.

Pros

At work, we use WhatsApp for group communication. Since messages are shared instantly, it is really helpful when we need assistance from different party while working from our own locations.

Cons

Someone I do not know messages me on WhatsApp, and the only thing I can do is block them.

Milagros
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best App to be in contact with everything

Reviewed on 14/01/2025

I like that I can manage everything with just one click, from medical appointments, beauty...

I like that I can manage everything with just one click, from medical appointments, beauty appointments, or staying in touch with my loved ones.

Pros

I can stay in touch with my family, friends, coworkers, and more... all with just one click.

Cons

I have no complaints at the moment, they have constantly improved many things that used to bother me, such as the quality of photos and the security of conversations.

mohamed
Overall rating
  • Industry: Architecture & Planning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

whatsApp review

Reviewed on 11/07/2024

WhatsApp is a best communication based app praised for its ease of use, extraordinary features, and...

WhatsApp is a best communication based app praised for its ease of use, extraordinary features, and end to end encryption. It's a staple for global communication, though privacy concerns and occasional service issues are noted.

Pros

free to use, user friendly interface, end to end encryption, calls with multi person at time, status and stickers options

Cons

WhatsApp needs an internet which can be a limitation in areas with bad or poor connectivity.

WhatsApp can consume a large amount of storage spaces especially if whatsapp users receive or send a huge number of files.

Diloji
Diloji
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best version of chatting platforms

Reviewed on 18/09/2024

I like this very much comparing other messaging platforms. It is easy to use. Anyone can use this...

I like this very much comparing other messaging platforms. It is easy to use. Anyone can use this app very easily. However the deleted message notification showing the next person is not likely. Recent days updates are very good. I loved the status bar

Pros

Easy to use
Best choice for daily communication
Cost effective
User friendly

Cons

Whatspp Group can only connect limited number of peoples

Mohd
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mohd Kaif Review on WhatsApp

Reviewed on 23/05/2024

Pros

Firstly I want to thank to the creator of WhatsApp , because this app make my life easily and little comfortable in some critical condition , I am using WhatsApp daily ,to chat with my frends and family and in a groups . And the new feature of WhatsApp called Channels is a very revolutionary feature by WhatsApp , though this feature I am able to see the thought's of a political leader and to see the news without any restriction. I also like the feature of sharing files, and Documents

Cons

I dislike the feature that I am not able to post text status updates and that the new status update only allows to share photos , videos , and gifs.

Taylor
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Worldwide contacting

Reviewed on 16/01/2025

Overall my experience with WhatsApp is positive. minus the spam, I enjoy how easy it is to stay in...

Overall my experience with WhatsApp is positive. minus the spam, I enjoy how easy it is to stay in contact with others around the world and group chats via WhatsApp.

Pros

WhatsApp is convenient in the way you don't need data to connect with others, just WIFI, so contact can be done worldwide without mobile fees.

Cons

Spam finds its way into your profile and just like a regular phone number contact you can receive numerous unwanted calls and texts.

Shannon
Overall rating
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app to use for Communication

Reviewed on 24/12/2024

It's simple and easy to navigate through whether it's through message, phone calls or video calls

It's simple and easy to navigate through whether it's through message, phone calls or video calls

Pros

Whatsapp is easy to use and all my messages are encrypted

Cons

I have no bug bearers on whatsapp to be honest

Rudi
Rudi
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

With WhatsApp, communication is smooth!!!

Reviewed on 29/06/2024

Amazing!!!, since I use WhatsApp, all my communication needs can be met, I can send text messages...

Amazing!!!, since I use WhatsApp, all my communication needs can be met, I can send text messages to friends, and I can also make video calls, this makes me happy, and I can see directly the person I am talking to. Apart from that, WhatsApp also sends picture messages, documents, and voice messages in real-time and has many other advantages, finally, I say "WhatsApp" is the best application for communication. good luck

Pros

Complete features:
Send text messages, video calls, voice calls, voice messages, share multimedia, create chat groups, send messages to many people, share the latest status, and connect to computer devices via the internet (WhatsApp web). Easy to use, can share location, and so on.

Cons

1. Dependence on internet connection
2. Requires large device memory

Ramadan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I highly recommend using this wonderful application

Reviewed on 06/08/2024

My experience began with this application approximately 10 years ago or more, and it is one of my...

My experience began with this application approximately 10 years ago or more, and it is one of my most favorite applications because I communicate with everyone through it, and also in my work I communicate with customers through WhatsApp. There is a new feature, which is the channels, through which many people use it in their business to display their products in these channels, which are It is also very safe and has high privacy

Pros

It is a very secure site for communication and has many features and secure voice and video calls

Cons

No, there are no negatives that I encountered in using this wonderful application