PayPal Zettle Reviews

PayPal Zettle

4.6 (2,279)
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Mobile point of sale software to process online payments

Overall rating

4.6 /5
(2,279)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.3/5

95%
recommended this app
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2279 Reviews

Deannna
Deannna
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wanna be a little less stressed? Then this is it

Reviewed on 04/12/2023

Zettle has been so wonderful. I use to wake up not have had enough sleep due to worrying if I...

Zettle has been so wonderful. I use to wake up not have had enough sleep due to worrying if I messed up with inventory or getting paid but on day one my life hasn’t been the same in a good way.

Pros

Zettle is my personal assistant without the cost. I now have peace of mind knowing I have this software. I’m not panicking wondering if I missed anything. This is the best software for peace of mind.

Cons

Honestly the only issue I had ace I’m not trying to crack a joke is that it doesn’t talk back. It’s my own personal assistant and it doesn’t respond to my conversation.

Salah
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

PayPal Zettle, a complete payment solution

Reviewed on 29/05/2024

PayPal Zettle is an intuitive payment solution, ideal for small and medium-sized businesses thanks...

PayPal Zettle is an intuitive payment solution, ideal for small and medium-sized businesses thanks to its comprehensive functionality and integration with PayPal. Overall, it's a reliable tool for sales management.

Pros

I've been using PayPal Zettle for over two years now, and I've particularly appreciated its comprehensive features for payment and sales management, which are very accessible and uncomplicated. What's more, the transparent pricing and efficient customer support add to its value for small and medium-sized businesses.

Cons

I find that transaction fees are relatively high, which can weigh on small businesses, as well as some customization limitations for advanced features.

Abigail
Abigail
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not a good platform for health care providers

Reviewed on 02/07/2023

Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your...

Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you

Pros

I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers.

Cons

No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating.

Islam
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and good for our business

Reviewed on 15/03/2024

Pros

The way how this app has been designed ,is the best

Cons

Mobile Card Reader
Time reporting is accurate

Gourab
Overall rating
  • Industry: Animation
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

This platform is a very great and helpful for any people whatever they are staying in any...

Reviewed on 13/05/2024

This platform is really good and tha customer support with survice is to good

This platform is really good and tha customer support with survice is to good

Pros

Withdrawal processing and no conversion fee

Cons

Processing timing is very great full for me atleast

Nathalie
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Processing Payments In Person Is A Breeze With Paypal Zettle

Reviewed on 05/05/2024

My overall experience with PayPal Zettle is wonderful. The setup was easy.

My overall experience with PayPal Zettle is wonderful. The setup was easy.

Pros

I love that it not only takes credit and debit card payments, but it also prints out receipts!

Cons

I can't think of anything I don't like about Paypal Zettle. It works great.

MD
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is a best site

Reviewed on 27/05/2024

Pros

To me this is the absolute best and safest way toperform any sales or person-to-person financialtransactions! There is also a "PayPal in 4"opportunity that allows you to make a purchasetoday and pay it off within 4 installments, with nointerest. This can be helpful if payday is maybe aweek or two away. The money would be withdrawnfrom a debit or credit card, or linked financialaccount. Reputable sellers allow PayPal, and indoing so fills out shipping destinations. Never hadany problem.

Cons

The variety of fees depending on transaction types can be confusing and make it difficult to predict overall costs accurately.

Adely
Overall rating
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 16/05/2024

I like using PayPal Zettle it is user friendly and the mobility of the app.

I like using PayPal Zettle it is user friendly and the mobility of the app.

Pros

I liked that it is user friendly and easy to navigate.

Cons

What I least like about Pay Pal Zettle is the lack of inventory control and integration.

santo
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paypal Great Service and Honestly

Reviewed on 08/03/2024

Pros

It is simply a great program obviously its a garantee for all

Cons

I believe that today there is nothing that there is to say against there system

joseph
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

verry good app

Reviewed on 14/03/2024

security features, and convenience,, making it a popular choice for payment

security features, and convenience,, making it a popular choice for payment

Pros

i like the security features, reporting tools, and customer support

Cons

easy to transfer money and its very flexble

Mike
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zettle - no need to pay extortionate rates for a PDQ machine any more.

Reviewed on 07/02/2024

Really happy I made the decision to use Zettle. I was previously paying a lot for a PDQ machine...

Really happy I made the decision to use Zettle. I was previously paying a lot for a PDQ machine which would often not get a signal or just time out.

Pros

It's small, neat, looks professional and works so well.

Cons

Nothing really. Once I got my wi-fi situation sorted out it works like a dream.

Rahul
Overall rating
  • Industry: Banking
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Is the qeiu and easy way to trantion

Reviewed on 16/02/2024

Top service to are business easy to recevd payment and easy ablevel to any wear

Top service to are business easy to recevd payment and easy ablevel to any wear

Pros

Better service and easy use one must service is the pay pal zettel it's ablevel any where

Cons

Easy ablevel and fast service any other aaps .

SHANMUKHA RAM
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

It's my opinion on paypal

Reviewed on 18/05/2024

Pros

PayPal Zettle is a versatile point-of-sale (POS) solution that integrates seamlessly with PayPal's ecosystem, offering a range of features tailored to small and medium-sized businesses.

Cons

Limited Customization Options,Dependency on Internet Connectivity.

Samiran
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best payment app

Reviewed on 18/03/2024

Pros

It's very secure and easy to use for daily

Cons

It should be better interface and new themes

Eddie
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grate tool for connecting ecommerce stores with instore selling.

Reviewed on 17/01/2024

Perfect, low fees and a grate product in general

Perfect, low fees and a grate product in general

Pros

I have used Zettle for a couple of years now, and recently I connected my Shopify inventory to the Zettle app which was really easy and has helped my business a lot.

Cons

You cant really connect it to Woocommerce which i would like.

Xhoni
Overall rating
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

You must use it for your everyday personal/bussines needs.

Reviewed on 16/06/2023

Im very happy with it everyone should use it to for everything in daily rutin.

Im very happy with it everyone should use it to for everything in daily rutin.

Pros

It saves me a lot time and stres and is so much practical.

Cons

Thers nothing that i dont like about it.Its necessary for me.

Joseph
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Zettle for payments

Reviewed on 13/02/2024

Pros

I appreciate the fact that Zettle is now automatically implemented in most banking apps, so sending and receiving money is really easy.

Cons

The only thing I would suggest is for Zelle to be compatible with more banking apps. I know it's compatible with most of the big ones, but there are still a few out there that aren't using Zelle.

JANE
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PAYPAL ZETTLE

Reviewed on 29/02/2024

Pros

EASY TO NAVIGATE THE SYSTEM AND EASY TO APPLY TO THE TEAM.

Cons

EASY TO NAVIGATE THE SYSTEM AND APPLY TO THE TEAM

Verified Reviewer
Overall rating
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Paypal zettle review

Reviewed on 14/06/2023

So far i have good experience with paypal zettle, nothing have a problem

So far i have good experience with paypal zettle, nothing have a problem

Pros

Easy to use and understand how to received / send money especially for business

Cons

I like all feature of paypal zettle amd help us and easy for everything

Micheal
Overall rating
  • Industry: Alternative Medicine
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Keep loaded

Reviewed on 16/06/2023

Easy to use , quick and approachable support centre hence its convenience

Easy to use , quick and approachable support centre hence its convenience

Pros

I most like the fastest connectivity, crediting services and the accessibility to the support team

Cons

Where you do mistakes they may presume intruders leading to be blocked

Joshua
Overall rating
  • Industry: Chemicals
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good software!!!

Reviewed on 19/12/2023

Perfection it makes things simple and safe to use

Perfection it makes things simple and safe to use

Pros

It is easy to use makes POS simplified and versatile

Cons

There's is nothing not to like, it is Great

Md
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PayPal, the best and easy to use platform.

Reviewed on 15/02/2024

I have used it for very few payments but after all it is awesome. Very nice experience.

I have used it for very few payments but after all it is awesome. Very nice experience.

Pros

It's quick support is fantastic. It is easy to use and convenient.

Cons

I haven't faced any problems regarding PayPal till now.

kristopher
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best spent money for paypal transactions

Reviewed on 20/05/2024

Pros

That anyone can swipe a card even without a paypal and pay you on top of all the other features like inventory management its quite easy to use.

Cons

Prob the start fee of 2.75 % per transaction but otherwise its good if you sell alot it lowers as well

Baptiste
Overall rating
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great POS Software

Reviewed on 15/02/2024

Absolutely great for the price. It makes processing payments easy.

Absolutely great for the price. It makes processing payments easy.

Pros

It is super easy to set up. You can take it anywhere with you.

Cons

I wish there was a way to integrate this on my e-com site.

Daniel
Overall rating
  • Industry: Insurance
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PayPal Zettle

Reviewed on 22/06/2023

Pros

The software is super user friendly, anyone can use it. With a lot of businesses going cashless, and me being a PayPal Business Account, this was a no brainer to easily connect to accept payments. The payment go straight into your PayPal account, which makes it alot easier.

Cons

Sometimes if you do not have a strong internet connection, it is hard to get the app to start up right away. If the internet connection is weak, it could take paymets a little longer sometimes. These things did not happen all the time to me, but were the only problems I ever had.