GMass

4.8 (1,258)
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Google Chrome extension for sending & scheduling emails

Overall rating

4.8 /5
(1,258)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.7/5

98%
recommended this app
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1258 Reviews

Paul
Paul
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GMass Makes Email Simple

Reviewed on 28/03/2024

I've been very pleased with the flexibility of the GMass tool. Their support is quick to respond....

I've been very pleased with the flexibility of the GMass tool. Their support is quick to respond. Also, the pricing is beyond reasonable.

Pros

I love the simplicity of the GMass tool. I integrate with my database of members to be able to share regular communication at the click of a button.

Cons

Nothing. It's a simple product that packs a punch.

Young
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Would recommend

Reviewed on 23/01/2025

Loved it, been using it for 7 years and it saves me money on CRMs

Loved it, been using it for 7 years and it saves me money on CRMs

Pros

The ease of use, email tracking, automated follow ups and triggers. chef kiss

Cons

Nothing, everything just works, the email follow ups and tracking is my fav feature

Sarah
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Terrible Customer Service

Reviewed on 25/08/2023

Pros

The program works ok. I realized that I'm basically double paying for mass email and GMass felt like it clogged my inbox. It works for plain text emails, however I didn't really find much other benefit personally. And, I regret spending the money on it. Other people have found it really useful and leaving high reviews. I'm just feeling I could have done without it.

Cons

The customer service is awful and the website is a little bit of a run around to find your help/support answers. There is no chat function on the site nor a way to contact them. I didn't realize my subscription was still going until I got a card ping today. I immediately canceled the account and went to find customer service to ask them to stop payment since. In order to get a refund, I had to search the site. Then, you can only connect with customer service if you have GMass attached to your emails. I'd already pulled the chrome extension off my computer. Without the GMass extention, you cannot get a hold of customer service. To me, this is dishonoring to the customers that pay money monthly to use a product. For this reason, I wouldn't recommend GMass.

Davide
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gmass is great

Reviewed on 02/10/2024

great experience so far, easy to use. i will continue to use it for a long time

great experience so far, easy to use. i will continue to use it for a long time

Pros

I liked the schedule feature the most, also clicks

Cons

nothing at the moment, it' so easy to use and figure out

Hannah
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

GMass is a great time-saver!

Reviewed on 27/01/2025

I enjoy using GMass to send personalized emails to help market my company's programs.

I enjoy using GMass to send personalized emails to help market my company's programs.

Pros

I like that it integrates with GMail, which my company already uses for almost everything. And it saves me so much time personalizing emails!

Cons

A bit of a learning curve right at first (I'm not super tech-savvy)

Katy
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It's been a game-changer for my email marketing campaigns.

Reviewed on 20/01/2025

I've been using GMass for a little while now, and it's been a game-changer for my email marketing...

I've been using GMass for a little while now, and it's been a game-changer for my email marketing campaigns. The integration with Gmail is seamless, and the personalization options make my emails stand out. However, the customer support could be more responsive.

Pros

Seamless Gmail Integration: Easily manage email campaigns directly from your Gmail account.

Personalization Options: Allows for detailed customization, including color text and images

Cons

Occasional Lag: May experience delays when sending large batches of emails.

Customer Support: Some users have reported slow or unresponsive customer support

Leona
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GMass is Great!

Reviewed on 21/12/2024

Pros

Honestly I randomly chose GMass over a year ago to do a mail merge from my Google Workspace and I'm so glad I did. It was simple to learn which made it fast to implement which kept me on deadline. I unsubscribed because I didn't have need for it as much and recently re-subscribed because of new workload. It's now even easier to use than when I used it last year! Highly recommend this product. My email merges are very simple, but I can see that if I needed other bells and whistles, they're there! Highly recommend, especially for those who have simple email merges they need to produce quickly.

Cons

There's nothing I don't like yet. It's super simple to use.

Chagit
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I recommend it

Reviewed on 03/01/2025

Overall I'm very satisfied with this tool

Overall I'm very satisfied with this tool

Pros

Saves time and you can write multiple people with multiple different details - all using a simple sheet. You can also track the openings and it's nice that it is all in Gmail.

Cons

Sometimes it doesn't go through to people and is blocked.

Noel
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Amazing experience!

Reviewed on 17/01/2025

Pros

It's easy to use, works perfectly every time and lets me mailmerge without ever going near the nightmare that is MS Word! Definitely recommend.

Cons

I don’t have any dislikes, it’s been a great experience.

Sanjay
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good Email service

Reviewed on 27/01/2025

Still looking their performance and support

Still looking their performance and support

Pros

Going one by one from To field with your original email and Dashboard and reporting.

Cons

Its not filtering email right now for junk email addresses.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of a kind

Reviewed on 29/04/2024

I enjoy using Gmass, some of the code and logic shown on its UI is something that I enjoy, the...

I enjoy using Gmass, some of the code and logic shown on its UI is something that I enjoy, the automation for sending and splitting campaigns. How can you select the number of emails and triggers.

Pros

I like the simplicity of Gmass, how it is focused on personalization, automation and the needs of people sending email campaigns.

Cons

That it is not a full platform for email marketing but a facilitator.

Alternatives Considered

Mailrelay and Brevo

Reasons for Switching to GMass

The schedule for emails sent per day and transactional emails. Plus, it is no needed to verify the domains.
mudassar
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

very Good Service gmass

Reviewed on 30/07/2024

I love the automated follow-ups and detailed analytics, which have boosted my response rates.

I love the automated follow-ups and detailed analytics, which have boosted my response rates.

Pros

Absolutely outstanding service! Gmas exceeded all my expectations with their prompt delivery and top-notch quality. Their customer support was incredibly helpful and friendly.

Cons

GMass has revolutionized my email marketing. This Chrome extension offers user-friendly mass emailing with personalization.

Ebun
Overall rating
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Gmass Experience

Reviewed on 09/09/2024

Makes my life so much easier. I would 100% recommend.

Makes my life so much easier. I would 100% recommend.

Pros

This is great. It makes you so efficient and your work seamless. I 1000% recommend. The pricing is great as well.

Cons

There is nothing I can think of that I don't like.

Alternatives Considered

Mailchimp

Reasons for Switching to GMass

it's just easier and it is a lot cheaper also
Kevin
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Works Great - Protect Your Google Sheets!

Reviewed on 08/08/2024

Easy to use and understand. Help desk seems very quick and responsive.

Easy to use and understand. Help desk seems very quick and responsive.

Pros

It takes time to establish connections and GMASS makes it a lot easier. Also, I only send out personal connection emails - no newsletters or advertising - so I don't want any advertising from the sending company. I also don't need an unsubsribe button - that looks rediculous - I only reply if I get an email back.

Cons

As I understand, GMASS has access to all my Google Sheets - so I cleared everything out for security.

Sonali
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Most reliable for ourtreach campaigns

Reviewed on 18/07/2024

Very useful and effective for outreach and marketing campaigns.

Very useful and effective for outreach and marketing campaigns.

Pros

Easy to use, no restriction on sender list, easy attachments, and personalization, detailed reporting.

Cons

The reporting can be more visually appealing

Christopher
Christopher
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helpful and practical

Reviewed on 16/09/2024

Simple and easy to use and implement in your workflow.

Simple and easy to use and implement in your workflow.

Pros

Excellent service. I like that I am able to use my current email for my email campaigns. Looking forward to staying in front of my clients and staying top of mind.

Cons

Nothing yet. I am still using it with no issues.

Danel
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quick onboarding and easy-to-use

Reviewed on 21/10/2024

Great, quick onboarding, no frictions, would love to have more support on accurate statistics

Great, quick onboarding, no frictions, would love to have more support on accurate statistics

Pros

I am new to using automated email services but GMass has exceeded my expectations. I needed it for simple mass outreach (not in traditional email marketing sense) and tracking, and it provides exactly that. It is very easy to use, that's exactly what I was looking for.

Cons

One thing I am still figuring out though is the accuracy of email stats.

Kartina
Kartina
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best email marketing system

Reviewed on 13/05/2024

Gmass has help save me lots of times especially when I am still a one man show. It helps me to...

Gmass has help save me lots of times especially when I am still a one man show. It helps me to follow up as I can set it auto plus the beauty part is that I can see who opens and see the email and those who dont open at all. I love this feature so much as now I know what is the real scenario. Gmass is a true investment of saving time & money

Pros

easy to schedule and its goes to client inbox email

Cons

can add on more follow up after campaign ended. means we can restart back the campaign with follow up email.

James
James
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Leaves you shaken but not stirred

Reviewed on 21/09/2023

it has left me truly shaken but not stirred

it has left me truly shaken but not stirred

Pros

It's so easy that even James Bond can use it! Emails look authentic and look like you wrote them rather than a bulk sender.

Cons

There is nothing negative about it. I'd recommend it to anyone

Joi
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GMass is LIFE!!!

Reviewed on 12/10/2024

GMass has really improved my outreach levels and I look forward to comparable results through the...

GMass has really improved my outreach levels and I look forward to comparable results through the automated follow up, instead of having to implement an entirely new campaign.

Pros

It allows me to utilize an additional avenue to market my business.

Cons

The ease of contact list integration, i.e. there should be an easier way to import contacts for email. It's not terrible, but it would be nice if it didn't require such precision.

Antonio
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My favorite mail-merge platform

Reviewed on 10/06/2024

I love this service and intend to keep using it for the years to come.

I love this service and intend to keep using it for the years to come.

Pros

Gmass has been a game changer for my business, and the new with the user multi-user feature is fantastic. Also, I think it has the best UI of its kind.

Cons

I'd wish that the top subscription was cheaper. Still, it provides a lot of value.

Britteny
Overall rating
  • Industry: Animation
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love GMass!!

Reviewed on 29/04/2024

Pros

The personalization and customer support

Cons

I have nothing bad to say about using Gmass

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

GMASS efficient way to email marketing

Reviewed on 08/05/2024

Pros

integrated with Google sheet, easy to use and set up.

Cons

More feature of tracking and email template

Luciano
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gmass is amazing

Reviewed on 26/09/2024

Pros

GMASS is an excellent tool. Very easy to use and very functional, we are already closing our first clients using GMASS campaigns!

Cons

I haven't found a defect in gmass yet...

Jared
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gmass is a great tool for mass email right from your email

Reviewed on 30/10/2024

Great tool for what it does. Super easy to implement and send mass email campaigns. Excellent...

Great tool for what it does. Super easy to implement and send mass email campaigns. Excellent support.

Pros

Easy to implement and use. I've used it before. The service is top notch also.

Cons

I wish it did stuff other than just email.