GMass Reviews

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1258 Reviews

- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GMass Makes Email Simple
Reviewed on 28/03/2024
I've been very pleased with the flexibility of the GMass tool. Their support is quick to respond....
I've been very pleased with the flexibility of the GMass tool. Their support is quick to respond. Also, the pricing is beyond reasonable.
Pros
I love the simplicity of the GMass tool. I integrate with my database of members to be able to share regular communication at the click of a button.
Cons
Nothing. It's a simple product that packs a punch.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Would recommend
Reviewed on 23/01/2025
Loved it, been using it for 7 years and it saves me money on CRMs
Loved it, been using it for 7 years and it saves me money on CRMs
Pros
The ease of use, email tracking, automated follow ups and triggers. chef kiss
Cons
Nothing, everything just works, the email follow ups and tracking is my fav feature
- Industry: Entertainment
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible Customer Service
Reviewed on 25/08/2023
Pros
The program works ok. I realized that I'm basically double paying for mass email and GMass felt like it clogged my inbox. It works for plain text emails, however I didn't really find much other benefit personally. And, I regret spending the money on it. Other people have found it really useful and leaving high reviews. I'm just feeling I could have done without it.
Cons
The customer service is awful and the website is a little bit of a run around to find your help/support answers. There is no chat function on the site nor a way to contact them. I didn't realize my subscription was still going until I got a card ping today. I immediately canceled the account and went to find customer service to ask them to stop payment since. In order to get a refund, I had to search the site. Then, you can only connect with customer service if you have GMass attached to your emails. I'd already pulled the chrome extension off my computer. Without the GMass extention, you cannot get a hold of customer service. To me, this is dishonoring to the customers that pay money monthly to use a product. For this reason, I wouldn't recommend GMass.
- Industry: Music
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gmass is great
Reviewed on 02/10/2024
great experience so far, easy to use. i will continue to use it for a long time
great experience so far, easy to use. i will continue to use it for a long time
Pros
I liked the schedule feature the most, also clicks
Cons
nothing at the moment, it' so easy to use and figure out
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GMass is a great time-saver!
Reviewed on 27/01/2025
I enjoy using GMass to send personalized emails to help market my company's programs.
I enjoy using GMass to send personalized emails to help market my company's programs.
Pros
I like that it integrates with GMail, which my company already uses for almost everything. And it saves me so much time personalizing emails!
Cons
A bit of a learning curve right at first (I'm not super tech-savvy)
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It's been a game-changer for my email marketing campaigns.
Reviewed on 20/01/2025
I've been using GMass for a little while now, and it's been a game-changer for my email marketing...
I've been using GMass for a little while now, and it's been a game-changer for my email marketing campaigns. The integration with Gmail is seamless, and the personalization options make my emails stand out. However, the customer support could be more responsive.
Pros
Seamless Gmail Integration: Easily manage email campaigns directly from your Gmail account.
Personalization Options: Allows for detailed customization, including color text and images
Cons
Occasional Lag: May experience delays when sending large batches of emails.
Customer Support: Some users have reported slow or unresponsive customer support
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GMass is Great!
Reviewed on 21/12/2024
Pros
Honestly I randomly chose GMass over a year ago to do a mail merge from my Google Workspace and I'm so glad I did. It was simple to learn which made it fast to implement which kept me on deadline. I unsubscribed because I didn't have need for it as much and recently re-subscribed because of new workload. It's now even easier to use than when I used it last year! Highly recommend this product. My email merges are very simple, but I can see that if I needed other bells and whistles, they're there! Highly recommend, especially for those who have simple email merges they need to produce quickly.
Cons
There's nothing I don't like yet. It's super simple to use.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I recommend it
Reviewed on 03/01/2025
Overall I'm very satisfied with this tool
Overall I'm very satisfied with this tool
Pros
Saves time and you can write multiple people with multiple different details - all using a simple sheet. You can also track the openings and it's nice that it is all in Gmail.
Cons
Sometimes it doesn't go through to people and is blocked.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing experience!
Reviewed on 17/01/2025
Pros
It's easy to use, works perfectly every time and lets me mailmerge without ever going near the nightmare that is MS Word! Definitely recommend.
Cons
I don’t have any dislikes, it’s been a great experience.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good Email service
Reviewed on 27/01/2025
Still looking their performance and support
Still looking their performance and support
Pros
Going one by one from To field with your original email and Dashboard and reporting.
Cons
Its not filtering email right now for junk email addresses.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of a kind
Reviewed on 29/04/2024
I enjoy using Gmass, some of the code and logic shown on its UI is something that I enjoy, the...
I enjoy using Gmass, some of the code and logic shown on its UI is something that I enjoy, the automation for sending and splitting campaigns. How can you select the number of emails and triggers.
Pros
I like the simplicity of Gmass, how it is focused on personalization, automation and the needs of people sending email campaigns.
Cons
That it is not a full platform for email marketing but a facilitator.
Reasons for Switching to GMass
The schedule for emails sent per day and transactional emails. Plus, it is no needed to verify the domains.- Industry: Market Research
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
very Good Service gmass
Reviewed on 30/07/2024
I love the automated follow-ups and detailed analytics, which have boosted my response rates.
I love the automated follow-ups and detailed analytics, which have boosted my response rates.
Pros
Absolutely outstanding service! Gmas exceeded all my expectations with their prompt delivery and top-notch quality. Their customer support was incredibly helpful and friendly.
Cons
GMass has revolutionized my email marketing. This Chrome extension offers user-friendly mass emailing with personalization.
- Industry: Research
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Gmass Experience
Reviewed on 09/09/2024
Makes my life so much easier. I would 100% recommend.
Makes my life so much easier. I would 100% recommend.
Pros
This is great. It makes you so efficient and your work seamless. I 1000% recommend. The pricing is great as well.
Cons
There is nothing I can think of that I don't like.
Alternatives Considered
MailchimpReasons for Switching to GMass
it's just easier and it is a lot cheaper also- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Works Great - Protect Your Google Sheets!
Reviewed on 08/08/2024
Easy to use and understand. Help desk seems very quick and responsive.
Easy to use and understand. Help desk seems very quick and responsive.
Pros
It takes time to establish connections and GMASS makes it a lot easier. Also, I only send out personal connection emails - no newsletters or advertising - so I don't want any advertising from the sending company. I also don't need an unsubsribe button - that looks rediculous - I only reply if I get an email back.
Cons
As I understand, GMASS has access to all my Google Sheets - so I cleared everything out for security.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Most reliable for ourtreach campaigns
Reviewed on 18/07/2024
Very useful and effective for outreach and marketing campaigns.
Very useful and effective for outreach and marketing campaigns.
Pros
Easy to use, no restriction on sender list, easy attachments, and personalization, detailed reporting.
Cons
The reporting can be more visually appealing

- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful and practical
Reviewed on 16/09/2024
Simple and easy to use and implement in your workflow.
Simple and easy to use and implement in your workflow.
Pros
Excellent service. I like that I am able to use my current email for my email campaigns. Looking forward to staying in front of my clients and staying top of mind.
Cons
Nothing yet. I am still using it with no issues.
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Quick onboarding and easy-to-use
Reviewed on 21/10/2024
Great, quick onboarding, no frictions, would love to have more support on accurate statistics
Great, quick onboarding, no frictions, would love to have more support on accurate statistics
Pros
I am new to using automated email services but GMass has exceeded my expectations. I needed it for simple mass outreach (not in traditional email marketing sense) and tracking, and it provides exactly that. It is very easy to use, that's exactly what I was looking for.
Cons
One thing I am still figuring out though is the accuracy of email stats.

- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best email marketing system
Reviewed on 13/05/2024
Gmass has help save me lots of times especially when I am still a one man show. It helps me to...
Gmass has help save me lots of times especially when I am still a one man show. It helps me to follow up as I can set it auto plus the beauty part is that I can see who opens and see the email and those who dont open at all. I love this feature so much as now I know what is the real scenario. Gmass is a true investment of saving time & money
Pros
easy to schedule and its goes to client inbox email
Cons
can add on more follow up after campaign ended. means we can restart back the campaign with follow up email.

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Leaves you shaken but not stirred
Reviewed on 21/09/2023
it has left me truly shaken but not stirred
it has left me truly shaken but not stirred
Pros
It's so easy that even James Bond can use it! Emails look authentic and look like you wrote them rather than a bulk sender.
Cons
There is nothing negative about it. I'd recommend it to anyone
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GMass is LIFE!!!
Reviewed on 12/10/2024
GMass has really improved my outreach levels and I look forward to comparable results through the...
GMass has really improved my outreach levels and I look forward to comparable results through the automated follow up, instead of having to implement an entirely new campaign.
Pros
It allows me to utilize an additional avenue to market my business.
Cons
The ease of contact list integration, i.e. there should be an easier way to import contacts for email. It's not terrible, but it would be nice if it didn't require such precision.
- Industry: Translation & Localization
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My favorite mail-merge platform
Reviewed on 10/06/2024
I love this service and intend to keep using it for the years to come.
I love this service and intend to keep using it for the years to come.
Pros
Gmass has been a game changer for my business, and the new with the user multi-user feature is fantastic. Also, I think it has the best UI of its kind.
Cons
I'd wish that the top subscription was cheaper. Still, it provides a lot of value.
- Industry: Animation
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love GMass!!
Reviewed on 29/04/2024
Pros
The personalization and customer support
Cons
I have nothing bad to say about using Gmass
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
GMASS efficient way to email marketing
Reviewed on 08/05/2024
Pros
integrated with Google sheet, easy to use and set up.
Cons
More feature of tracking and email template
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gmass is amazing
Reviewed on 26/09/2024
Pros
GMASS is an excellent tool. Very easy to use and very functional, we are already closing our first clients using GMASS campaigns!
Cons
I haven't found a defect in gmass yet...
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gmass is a great tool for mass email right from your email
Reviewed on 30/10/2024
Great tool for what it does. Super easy to implement and send mass email campaigns. Excellent...
Great tool for what it does. Super easy to implement and send mass email campaigns. Excellent support.
Pros
Easy to implement and use. I've used it before. The service is top notch also.
Cons
I wish it did stuff other than just email.