--- description: Learn more about ilert. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ilert Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/233/scheduling/software) > [ilert](/software/187171/ilert) # ilert Canonical: https://www.getapp.com.au/software/187171/ilert Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/187171/ilert?page=2) > ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary. > > Verdict: Rated **4.7/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 64 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iLert - **Location**: Köln, Germany - **Founded**: 2011 ## Commercial Context - **Starting Price**: EUR 0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: ilert is offered across four pricing plans, outlined below. A free trial is available. • Free: €0 per user per month (up to 5 users). • Professional: €19 per user per month billed annually and €24 per user per month billed monthly. • Scale: €39 per user per month billed annually and €49 per user per month billed monthly. • Enterprise: Contact ilert directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 67 more ## Features - API - Activity Dashboard - Alerts/Notifications - Automated Scheduling - Availability Management - Calendar Management - Calendar Sync - Communications Management - Customizable Templates - Drag & Drop - Email Alerts - Employee Management - Event Logs - Group Scheduling - IT Incident Management - Incident Reporting - Issue Management - Maintenance Scheduling - Mobile Access - Mobile Alerts ## Integrations (65 total) - AWS Budgets - AWS Lambda - AWS Personal Health Dashboard - Amazon CloudWatch - Amazon SES - AppDynamics - AppSignal - Autotask PSA - Auvik - Catchpoint - Checkly - Checkmk - Cisco Meraki - Cloudflare - Cortex XSOAR ... and 50 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software) ## Related Categories - [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software) - [Calendaring Software](https://www.getapp.com.au/directory/679/calendar/software) - [Incident Management Software](https://www.getapp.com.au/directory/1415/incident-management/software) ## Alternatives 1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (685 reviews) 2. [Site24x7](https://www.getapp.com.au/software/91129/site24x7) — 4.7/5 (344 reviews) 3. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (763 reviews) 4. [Datadog](https://www.getapp.com.au/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews) 5. [PagerDuty](https://www.getapp.com.au/software/91574/pagerduty) — 4.6/5 (219 reviews) ## Reviews ### "Ilert Review after 9-12months Usage" — 5.0/5 > **Junaid** | *30 May 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Automated Phone Call - (Customizable Initial Call Delay) Simple Interface with Less clutter > > **Cons**: Automated Voice sounds like Robot No Dark Mode No Enhanced Reporting (Identify Trends of reoccurring issues) Scheduling Needs Improvement ----- ### "No complaints" — 5.0/5 > **Jesse** | *30 May 2024* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: It does everything it says it would and makes it all very simple and easy to give to a new hire without confusion. Keep everything in line great and works wonders for our on call rotation. > > **Cons**: Not enough frogs, only members will understand. > > Fantastic, had an issue near the start with getting it to sync with a program we use but after reaching out to the support team got it fixed that same day. ----- ### "Feature options help a lot" — 4.0/5 > **Nathan** | *21 June 2023* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: Notifications coming from AWS as well as our internal monitoring systems > > **Cons**: We could not find a connection option to HubSpot. > > Currently iLert has been a great help at quickly responding to issues with my clients sites even when our own internal monitoring tools are delayed. ----- ### "Feedback from the user perspective" — 5.0/5 > **Aytek** | *21 May 2024* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: - User friendliness - Quick to learn and explain - Reliable > > **Cons**: So far I have no suggestions for improvement ----- ### "excellent Alerting system" — 5.0/5 > **Stefan** | *3 July 2023* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: Easy to use iPhone APP, and very good web Service application > > **Cons**: to be honest there is nothing to complain about > > First I user iLert in Telekommunikation branch of the Company , now I working in the IT department and we are using the System for alerting if parts of the Infrastruktur fails ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/187171/ilert?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/187171/ilert) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data