Webroot Business Endpoint Protection Reviews

Webroot Business Endpoint Protection

4.5 (214)
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Smarter Cybersecurity Services & Solutions

Overall rating

4.5 /5
(214)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.3/5
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214 Reviews

Sean
Sean
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I am always protected.

Reviewed on 19/11/2019

The fact that it is always on and active in the background is appealing. I don't like other...

The fact that it is always on and active in the background is appealing. I don't like other products that constantly remind you they are there with pop-ups. I am not sure if it has stopped any viruses or trouble but there is a comfort knowing it's always there and working.

Pros

Webroot runs in the background and updates automatically. There are no pop-ups or messages like you have with other products so even though it is always on and working you don't realize its going.

Cons

This is the preferred antivirus and protection software by my IT team but it is expensive. Not prohibitively, but expensive enough where there is a license fee that has to be paid to keep the software active. I wish you could buy they software outright.

Response from OpenText

Hey there Sean,

Thanks so much for writing this positive review! The best antivirus solution is one that sits in the background, doesn't bother you, and keeps you protected - glad you're having that experience so far. If you ever need anything, please reach out to us at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Richard
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

The best security

Reviewed on 24/02/2020

My overall experience has been great. I like the product so much that it is my go to for new PCs...

My overall experience has been great. I like the product so much that it is my go to for new PCs that come in.

Pros

Wenbroot is by far the best virus protection software out there. Webroot scans PCs very fast. This is the fastest scanner I have ever used and by far the cheapest.

Cons

There isn't anything that I do not like about Webroot. It really is the best virus protection software.

Response from OpenText

Thank you so much for the glowing review! I appreciate you taking the time to do this :)

David
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

A Malware

Reviewed on 31/01/2023

Pros

Easy to install, not much else really.It's not easy to see what this software has actually done to your system.

Cons

I've used Webroot for quite a few years but only just realised it's worse than many of the Scam cowboys on the internet it's supposed to protect you from.Webroot CAPTURES your PC and it's very difficult to get rid of it.Because Webroot now charges ridiculous prices for renewal, especially for customers outside the USA/Canada, I decided to delete it and install a different software. It's only then I find that Webroot does EVERYTHING it can to stop you deleting it.. It's CAPTURED your computer.You need to be a computer expert to be able to find the tricks to get this MALWARE out of your computer.It's worse than any Malware software I've seen before.I warn anyone thinking of installing it to BEWARE !!

Lorraine
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webroot Anywhere Computer Protection

Reviewed on 29/09/2020

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

I have been a customer for more than 6 years. I would not have a computer without Webroot installed.

Pros

It is easy to install and is always running in the background on my computer. I do a lot of research and it protects me from phishing sites.

Cons

I have not found anything wrong with this program. It is always running and tells me if the sites I visit are safe.

Response from OpenText

Glad to hear you're feeling safe online while using Webroot - thanks for the review!

Evan
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Small, Easy to Deploy Cloud Endpoint Protection

Reviewed on 04/12/2019

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

we were able to stop a zero day trojan that came through almost immediately. That was impressive.

Pros

The web console is very easy to use, and allows you to control profiles and quarantine files or paths.

Cons

It has a few times marked good files as bad, and caused some software not to run or work correctly. These instances are few and far between

Response from OpenText

Thank you so much for writing this review! I'm glad to hear that Webroot's cloud-based protection was able to catch that 0-day Trojan! This is a huge benefit of the tech we used compared to our competitors - your protection is ALWAYS up to date!

-Webroot community team

Brian
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best full-spectrum protection for the price!

Reviewed on 16/12/2019

Extremely fast, real-time updates and easy to use!

Extremely fast, real-time updates and easy to use!

Pros

Provides user licenses for up to 3 or more systems. Cloud-based, instant updates, sync with smartphone app for Android or Apple.

Cons

Suggest a 30-day trial version of software for new users to compare with existing protection platform software.

Response from OpenText

Thank you so much for the detailed review! Glad you're finding our cloud-based threat management system to be effective for your needs!

-Webroot Community Team

Pierre Louis
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best antivirus on the market

Reviewed on 11/02/2021

You can scan and restart a device remotely.

You can scan and restart a device remotely.

Pros

You can monitor all the devices online via the Webroot dashboard.

Cons

If you have a lot of device on your network, the the deployment by using GPO can be a little bit difficult.

Response from OpenText

Thanks for leaving us a review! I'm glad you're enjoying the Webroot Dashboard monitoring capabilities.

Nathan
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to use and setup

Reviewed on 29/06/2022

Pros

Quick setup, runs well in the background

Cons

more reports/alerts on clean scans, what was scanned

Response from OpenText

Thanks for the feedback!

Anthony
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Not as good as other products, but it has its uses

Reviewed on 11/01/2022

Pros

The interface was nice and it wasn't super difficult to deploy

Cons

It doesn't offer great protection compared to other products.

Alternatives Considered

Symantec Endpoint Security

Reasons for Switching to Webroot Business Endpoint Protection

The buyout of Symantec by Broadcom made me not want to pick it

Response from OpenText

I'm sorry to hear you were unsatisfied with Webroot's Endpoint product. I hope that you've found a service that works better for you!

Robert
Robert
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great low noise AV

Reviewed on 14/02/2023

This has been a great product for the lower priced AV out there.

This has been a great product for the lower priced AV out there.

Pros

It's very non-intrusive on the desktops. It only lets you know it's working when it finds something. I like the low overhead vs some of the others out there.

Cons

It's not as full featured as others with AI detection. Not sure how zero-day detections are with this vs higher end products

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best PC protection available

Reviewed on 21/02/2019

In spite of a few minor issues, I still think Webroot has the best protection out there. I would...

In spite of a few minor issues, I still think Webroot has the best protection out there. I would definitely recommend it to any small business owner.

Pros

The set-up for Webroot is extremely simple. You download the software, enter your product key and it does the rest. It has excellent explanations that tell you what each function does and how it works. For instance, it has a good explanation of how its firewall function manages connections to your machines that make sense to a non-technical person such as me. I love that it runs in the background without seeming to affect my computer and only gives pop-up messages when something needs attention.

I love that the vendor offers discounts for multiple installations at a relatively small breakpoint. As a small business owner, it certainly makes the product more affordable.

Cons

The Webroot Filtering Extension is not always reliable. For example, it lists my company website as a potentially dangerous page when I know that there is nothing wrong with my page. It has also listed some of the websites of my clients as potentially dangerous pages. I have to admit that I don't know exactly how it decides which pages are malicious and which are not, but whatever method it uses seems a little off.

There are also some challenges with the dashboard. I had a laptop crash and needed to re-install Windows. When I did, I wanted to release the license formerly assigned to the crashed laptop and re-assign it so that I would my number of licenses restriction. It was extremely difficult to do so. I ended up having to contact Support for help. And they were very helpful, but it just seems like something one ought to be able to do through the dashboard.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Webroot, a powerful antivirus to keep your computer safe.

Reviewed on 14/01/2019

Currently I am administrator of a Webroot console in which I have the management of several...

Currently I am administrator of a Webroot console in which I have the management of several organizations and it has been a good experience when you compare the behavior of the endpoint in different equipment, complies with that is due to find threats, generate reports and prepare exceptions.

In the latter the exceptions merit a little time to get more out of it, it is not easy to elaborate them if you do not have knowledge of how Webroot works. The deployment of commands facilitates progress to perform some activities.

Pros

I have been working with Webroot for more than 2 years and has covered part of our needs. Your database is kept up to date for any threat, the management of the console is attractive and the documentation is very helpful. The control of policies is worth highlighting because if you have a large organization you can set parameters for different sectors and with different configurations that are very useful, even the notifications via email for the followers of the console serves as support.

Cons

Webroot has many nice things in its projection as antivirus, but has some things to adjust, for example the generation of report endpoints without updating after a certain time.

In mobile devices I have had little experience but it has happened that the update must be done manually. I think they should improve it.

Verified Reviewer
Overall rating
  • Industry: Warehousing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Solid Anti Virus

Reviewed on 17/06/2019

Pros

The installation package is very small, installs very quickly, and is easy to keep up to date. They just recently rolled out a new management console which is a welcome upgrade to the previous interface. I also like the ability to group my endpoints by location and apply different antivirus policies as needed without touching the actual machine or even remote desktop.

Cons

If you deactivate an endpoint it does not remove it from your account, it goes into a "deactivated endpoints" group, which can be confusing if you are new to Webroot.

Alternatives Considered

Malwarebytes for Business

Reasons for Choosing Webroot Business Endpoint Protection

Pricing

Switched From

Intercept X Endpoint
Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Lightweight antivirus solution should be part of your security stance

Reviewed on 01/11/2019

We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at...

We needed a lighter-weight AV solution. The solution we switched from consumed a lot of RAM at times and we could not quite figure out why even with vendor support and KB articles. We coupled WebRoot with another AV and did so at reduced cost.

Pros

Low system resource utilization. Reliable client. Excellent Admin console. No management server to maintain.

Cons

It seems to duplicate registered machines randomly. We'd sort by machine name and find duplicates which count against your license quota. We'd have to disable the machine with the older file update version.

Response from OpenText

Hey there,

Thanks so much for writing up this detailed review! We really appreciate you joining the Webroot team and I'm glad that you're having a good experience with it so far. Have you checked in with our support team regarding duplicated machines? I'm sure that we can help you find a fix for this. Please contact our support department at: https://www.webroot.com/us/en/support/home-contact

Thanks!
Keenan - Webroot Community Specialist

Verified Reviewer
Overall rating
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeps us safe!

Reviewed on 03/12/2020

It provides a safe environment for our online activities.

It provides a safe environment for our online activities.

Pros

Webroot is always running in the background, and updating me when needed, about the status of our online security. It's an affordable and reliable product.

Cons

I haven't experienced any aspects that I would want to improve, so I would have to say that there is nothing to report here.

Response from OpenText

Thanks so much for the glowing review! Stay safe out there!

Altagracia
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is a good alternative to keep our equipment and files safe from threats

Reviewed on 11/07/2018

In general terms I can assure that today I feel very safe with this antivirus installed on my...

In general terms I can assure that today I feel very safe with this antivirus installed on my computers. It is a great protector, very efficient that has saved me several times from malware and Trojans that have put my files at risk.

Pros

This program can be used in different platafmormas and its price is competitive with respect to other antivirus in the market. It is light and does not slow down my machine. You have the option to program scans and do it in the background. The program runs on different operating systems which is a very positive aspect. Its interface is simple

Cons

Sometimes it detects false positives when we try to download an application that is clean. That is usually uncomfortable because it takes time away. Even so, I think that the positive aspects of this program go far beyond the negative ones

Response from OpenText

Thank you for taking the time to write this review, and if you ever need help regarding a false positive, our support team is only a phone call away at 1-866-254-8400.

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Webroot - Safe and Secure

Reviewed on 14/03/2020

It is doing a pretty decent job for me since installation and I hope you can also keep your files...

It is doing a pretty decent job for me since installation and I hope you can also keep your files safely without annoying pop-ups. A simple interface and powerful feature. Highly recommended.

Pros

A simple interface with powerful features. Webroot did not consume too much of RAM and protect your files safe and secure. It does not take more time for scanning process & it was quick and efficient. And it not annoying for daily updates and it works smoothly in background. Price wise it worthy when compared to other antivirus softwares and moreover it does not slow down the PC.

Cons

Since my installation, it doing a great job for me and my files are safe with Webroot endpoint protection. Sometimes it mistakenly marking safe files as a threat and rather than this I don't have any bad impressions regarding this software.

Response from OpenText

Thanks so much for making this thorough and honest review! We really appreciate the feedback!

Clifford L.
Clifford L.
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Webroot is not For me

Reviewed on 13/12/2019

Everything is not for everyone. This software is just not for me and my company.

Everything is not for everyone. This software is just not for me and my company.

Pros

I can't really say anything positive about this software. Like my mother said if you don't have anything good to say don't say anything at all.

Cons

The software seems it is more of a hindrance than anything else. Our systems was still susceptible to viruses.

Response from OpenText

Hey there, I'm sorry to hear that you had difficulty using Webroot or didn't find it up to your standards! I'd love to get some more specific feedback from you regarding how it was a "hindrance" or kept you open to viruses/malware. Please feel free to send an email to [email protected] so that I can help you in any way possible!

John
John
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect Online Security Solution

Reviewed on 27/01/2019

I have tried so many Security Suites and programs since early 1980's. This one is the best in my...

I have tried so many Security Suites and programs since early 1980's. This one is the best in my opinion.

Pros

Protects my systems! Works very well and does not use resources on the computer. Don't even know it is running most of the time. Also, the price is fantastic compare to most Security Suites.

Cons

Wish it has Spam Control but that is very elementary compared to what it does do!

Tamer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice Anti virus

Reviewed on 15/07/2021

Very useful and easy and light software and it can be deployed remotely as well

Very useful and easy and light software and it can be deployed remotely as well

Pros

Very Active antivirus, it detects what the other antiviruses can't and with no load on cpu very easy to install and manage

Cons

I think sometimes it detects a false positive files and we have to white list it inside the application settings

Response from OpenText

Glad to hear Webroot has been easy to install and manage - thanks for leaving a review for us!

Kevin
Kevin
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I use and sale Webroot. I wouldn't use or offer my customers anything else.

Reviewed on 02/04/2018

Pros

Very Very Very light weight
fast
Managed options for business make it very easy to deploy and manage
Set it and forget it. No popups, doesn't worry you to death, and updates in the background.

Cons

I can't think of anything bad about it. Its so far ahead of Norton and McAfee that it wouldn't be a fair comparison.

Eric
Eric
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

The best antivirus we've had so far

Reviewed on 08/01/2019

We were previously a Vipre customer and switched all of our systems to Webroot within just a few...

We were previously a Vipre customer and switched all of our systems to Webroot within just a few hours. It was a seamless transition because it was very easy to deploy remotely.

Pros

Invisible protection that always works and doesn't slow down our systems. The web console makes it easy to see status and remediate any issues, or deploy a new client. Historical reports show any incidents that may have occurred.

Cons

Since it is almost invisible, it's hard to know if it's actually catching anything.

Anthony
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Webroot Endpoint Protection

Reviewed on 18/03/2022

Pros

Ease of Use!. By far the easiest endpoint solution for our needs! Setup was a breeze to roll out to our endusers! everyone was able to remotely install client by the click of a link and that is awesome!

Cons

Additional notifications from the console would be nice! not sure if i dont have this configured properly or if its a con at all!

Response from OpenText

Glad to hear the endpoint product has been meeting your expectations! If you ever run into any difficulties, please reach out to our business support team: https://www.webroot.com/us/en/business/support/contact

Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best Anti software I have used

Reviewed on 16/03/2018

Great antivirus program

Great antivirus program

Pros

The Webroot software is really good and easy to use. The antivirus is working quietly in the background and you do almost not know you do have the program on your pc. Since I installed Webroot on my PC I have never had any issues with a virus.

Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Webroot

Reviewed on 27/11/2018

We were having issues with computers and protection, and with a little research we came across this...

We were having issues with computers and protection, and with a little research we came across this product. It did the trick for us and improved our computers and systems and protected them instantly. No complaints here.

Pros

I purchased this to clean up my computer - GREAT product and easy to install and use. Great reviews and I see why.

Cons

Nothing - it was a great product and did exactly what I need it to do. I highly recommend this product for protection.