--- description: Learn more about SMSGlobal. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SMSGlobal Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Mobile Marketing Software](/directory/309/mobile-marketing/software) > [SMSGlobal](/software/146955/smsglobal) # SMSGlobal Canonical: https://www.getapp.com.au/software/146955/smsglobal Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/146955/smsglobal?page=2) > SMSGlobal is a communication management software designed to help businesses improve marketing operations and enhance customer engagement through automated text messages. Key features include two-way SMS, data import, scheduling, account management, notifications, customizable templates, and more. > > Verdict: Rated **4.5/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 23 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SMSGlobal - **Location**: South Melbourne, Australia - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: SMSGlobal offers a free trial, after which the software is available across 4 pricing tiers, as outlined below. An 8% discount is available for yearly subscriptions. • Build: $39/user/month for up to 1,300 SMS/month • Grow: $69/user/month for up to 3,500 SMS/month • Scale: $179/user/month for up to 14,000 SMS/month • Commercial: Contact SMSGlobal for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia ## Features - 2-Way Messaging - API - Activity Dashboard - Alerts/Notifications - Automated Responses - CRM - Campaign Management - Chat/Messaging - Communication Management - Contact Database - Contact Management - Customisable Branding - Customizable Templates - Data Import/Export - Engagement Tracking - Mass Texting - Message Personalization - Mobile Alerts - Mobile Coupons - Polls/Voting ## Integrations (9 total) - Adobe Commerce - Adobe Experience Manager - BigCommerce - Joomla - LEAP - LawMaster - Marketo Engage - Oracle Cloud Infrastructure (OCI) - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mobile Marketing Software](https://www.getapp.com.au/directory/309/mobile-marketing/software) ## Related Categories - [Mobile Marketing Software](https://www.getapp.com.au/directory/309/mobile-marketing/software) - [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software) - [Cloud Communication Platforms](https://www.getapp.com.au/directory/1631/cloud-communication-platform/software) ## Alternatives 1. [Project Broadcast](https://www.getapp.com.au/software/2071206/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://www.getapp.com.au/software/111837/slicktext-com) — 4.8/5 (268 reviews) 3. [Emotive](https://www.getapp.com.au/software/2069556/emotive) — 4.3/5 (106 reviews) 4. [Textellent](https://www.getapp.com.au/software/2071205/textellent) — 4.9/5 (86 reviews) 5. [EZ Texting](https://www.getapp.com.au/software/20491/ez-texting) — 4.4/5 (245 reviews) ## Reviews ### "One of the best cloud sms marketing - Digital Marketing Tool" — 5.0/5 > **USMAN ZAFAR** | *4 October 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I'm very excited to share my opinion or comment about SmsGlobal. It's a very nice tool to reach your audience and get sales or you can do any type of marketing with SmsGlobal. This sms gateway has a great features like, bulk sms, dedicated virtual numbers, MXT Sms gateway, One time passwords etc. You can send bulk sms to your audience with in a couple of minutes, you can send and receive sms using gmail, outlook etc, you can bring sms functionality to your favorite applications and softwares, send custom text messages to your audience, and can also set sms campaigns for your audience with a lot of features offered by SmsGlobal. We are using this platform for our educational institutions also and it's best and fast for our purposes. The best thing is that they are offering sms templates, you can use easily according to your need. SmsGlobal is also offering free trial for their customers, you can check the taste of the platform but the thing is they have very low rates for your campaigns they are offering bulk sms rates, you will be happy with the pricing packages. One can easily set campaigns for any business and there is no headache, it's very simple interface anyone can easily use this tool. We are a lot happy with such a nice platform called SmsGlobal. Thank you SmsGlobal team and the officials, you are really offering great servicesfor your customers. > > **Cons**: According to our experience, we are not facing any problem using SmsGlobal platform. They are really offering a fast and great services. We are achieving great results according to our needs. Again, Thank you SmsGlobal team. ----- ### "SMSGlobal's SMS Service" — 4.0/5 > **Derek** | *16 July 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: We send emergency alerts to people in the areas affected. We were given the specifics of the API and built it into our online system. It works well, and recently SMSGlobal showed us how to send batches of SMSs which has sped thing up\! > > **Cons**: We sometimes have an error when a batch of SMS messages have been sent. We don't get told what the issue is. Any message that is sent costs us - whether the message arrives or not. > > SMSGlobal allows us to notify people of emergencies in the quickest time. People are willing to pay for this. Without it we wouldn't have a business. ----- ### "Worst SMS service provider in UAE" — 1.0/5 > **Amiruddin** | *7 February 2024* | Furniture | Recommendation rating: 0.0/10 > > **Pros**: Nothing actually. Worst Service Provider in UAE > > **Cons**: -Worst customer service in UAE. -Most of the time the OTP failed to deliver > > We are using their service for OTP but their delivery rate is worst and their customer service team literally ignore you when you will try to reach out to them. They just receive the call and put aside. I tried this more than 10 times but no response. If you will send an email in emergency, they will reply after 2 days. ----- ### "Outstanding customer care" — 5.0/5 > **Richard** | *14 June 2020* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use and quick to run with. > > **Cons**: No issues with the tool at all. I find it does it's job well. > > My overall experience with SMS Global has been excellent. There are two factors that set them apart for us as a Business: 1. The very competitive pricing. A number of rival firms have tried to present their products to us and they don't seem to be able to come anywhere near SMS Global in terms of unit pricing in GCC markets. 2. and this is the most significant factor: The customer service and account management has been fantastic. \[SENSITIVE CONTENT HIDDEN\] have been incredibly supportive, helpful and flexible. They are always available to advise and offer tips for campaigns as well as ensuring that we are always compliant with local legislation across all of our markets. I cannot speak highly enough of the way our relationship has been managed. ----- ### "Good value email to SMS functionality for broadcast messaging" — 5.0/5 > **Verified Reviewer** | *16 July 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Good value for money email to SMS functionality that can be used by any application to broadcast messages to our users. No lock in contracts, just pay for what you consume. > > **Cons**: Would be great if you could brand the FROM field on broadcasts for different messages. Currently supports on label. > > Following up users to complete activities on business systems like timesheeting is difficult if you do it via email which is already congested. SMS is a great reminder mechanism and it is personal to the user as opposed to a broadcast email. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/146955/smsglobal?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/146955/smsglobal) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data