ScreenPal Reviews
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97 Reviews
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use Screen Recorder
Reviewed on 24/06/2022
I have used Screencast-O-Matic for recording digital product reviews on YouTube and for making...
I have used Screencast-O-Matic for recording digital product reviews on YouTube and for making short tutorials and it has worked well. What I like the most about it is how it allows me to make edits on the recorded video very easily, making the video look professional.
Pros
Screencast-O-Matic makes it so easy to record any part of your screen and edit your recordings. I use it for recording some of my tutorial videos or making digital product review videos for YouTube. You can record your webcam or external camera, import your own videos or stock videos, audio, add text, shapes, etc and save all your files online. You can also upload to YouTube directly if you chose to.
Cons
Some of the features in the paid version are available for free on other platforms, but if money isn't the issue, then it is worth paying for. Not recommended if you want to stream games.
- Industry: Translation & Localization
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Essential tool for our video production
Reviewed on 15/10/2022
I'm using SOM to create all our company's screencasts, tutorials and short presentation videos....
I'm using SOM to create all our company's screencasts, tutorials and short presentation videos. It's intuitive, fast, and does everything we need (with the above exceptions).
Pros
I especially like the video editor, whose interface is uncommon, but really comfortable to use, different from any other tool I considered. And you have tons of options to create very sophisticated videos.
Cons
Right now, when you overlay an element to your video (such as another video or an image), you don't see its coordinates, so it's difficult to create 2 different videos with elements in the same spot. I'm also missing a quicker way to generate GIF previews in order to share videos via email. And finally, I'd like more options to embed videos to emails, because the current iFrame and oEmbed aren't correctly rendered by Gmail, for instance.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Price has gone up nearly 500% Ridiculous
Reviewed on 15/09/2023
Since screenpal have taken over it has been hit-and-miss. When it works it is fine. I use it to...
Since screenpal have taken over it has been hit-and-miss. When it works it is fine. I use it to review work and mostly screen recording. The thing that really has annoyed me is the price increase of nearly 500% I have been using the app for years but I wont pay 500% more per year for it.
Pros
It is simple and easy to use and the editing is fast and intuitive.The instant link function is great
Cons
The new app keeps crashing and locking up, losing the work I have just done. The app won't minimise half the time.
Response from ScreenPal
Hi Lloyd, thank you for sharing your feedback with us. I am sorry to hear that you have had a bad experience with our software, and I'd like to make sure we help you resolve these issues. I understand that you are on legacy pricing. We've greatly expanded our feature set over the years and believe our pricing is still very affordable given the value of our product, but I can understand that it's challenging to compare pricing from many years ago to our new plans today. My teammate has already reached out to you, and I hope we're able to resolve the issues you're experiencing with the app as soon as possible. Please contact us at [email protected] if we can help you with anything else - thank you!
- Rebecca at ScreenPal
- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Has all of the essential screen capture/editing features but super easy to use
Reviewed on 18/03/2021
Pros
Screen-Cast-O-Matic is the easiest screen capture software I've used, and in 20 years as a corporate trainer I've used a lot of them. Capturing the screen is very similar to other software of this type. It's the editing features that make the big difference. I'm able to easily cut, blur, highlight, zoom in, etc. in just seconds. No other screen capture software that I've used is this easy. I also like the video picture in picture feature.
Cons
The only issue I've had with this software is when I got a new computer with a high resolution monitor. The software isn't made to work at high resolution and the interface is very tiny. I have to record, and then relaunch allowing the system to adjust the scaling in order to the editing. I did report this to the company but it doesn't seem to have been fixed yet.
Alternatives Considered
SnagitReasons for Choosing ScreenPal
I switched because the price was so much cheaper, but I love the functionality so much better.Switched From
CamtasiaReasons for Switching to ScreenPal
It had more video editing features.- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Video editing tool for multiple
Reviewed on 13/01/2021
Pros
The best thing which we liked about this product is that we can work as an organization instead of an individual and we can share our content with our peers and make it password protected.
Cons
needs more improvement towards adding more content in its library for font types, background, interface, audio, and transitions from one slide to another.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My review of ScreenPal
Reviewed on 21/12/2023
It is very good. I started using the product many years ago (when it was Screencastomatic and have...
It is very good. I started using the product many years ago (when it was Screencastomatic and have not left since.
Pros
E-learning: The ease with which I can create videos to train colleagues, present e-learning courses, provide useful guidance, introduce material, and the like.
Personal: The ease with which I can create family videos uploading video files and / or photos.
Adding music: I like the music offered by Screenpal.
Cons
I have not come across something I do not like.
- Industry: Law Enforcement
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ScrrenPal's takeover of Screen-o-Matic provides promise, but still hasn't delivered.
Reviewed on 10/08/2023
I'm only able to produce low to mid-level content doe to its klunky operation.
I'm only able to produce low to mid-level content doe to its klunky operation.
Pros
Web-based tools that help me produce learning content. The price is not ridiculous.
Cons
It is not user-friendly. Too many functions require me to look up a web link to access that function. It doesn't have its own connections to its own features. When a feature is upgraded, there is barely any information about it. There needs to be a robust and friendly Knowlege Base for all features and integrations.
Response from ScreenPal
Hi Mike! Thank you for taking the time to provide your feedback. Knowing how we can improve the experience for you and other ScreenPal users is really helpful. We'd love to learn more about how we can improve - if you would be open to sharing more feedback, please reach out to us at [email protected]. Thanks!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Screenpal
Reviewed on 20/12/2023
used it for 5+ years and it allows us to quickly create quality content
used it for 5+ years and it allows us to quickly create quality content
Pros
ease of use - so easy! we build courses and mini modules for about 5 product lines and client are always blown away by our response time
Cons
not sure maybe more features like AI at some pt
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Screenpal Review
Reviewed on 31/10/2023
Asolutely outstanding, excetional, enjoyable and very fun to use as a video creator.
Asolutely outstanding, excetional, enjoyable and very fun to use as a video creator.
Pros
Screenpal software is very easy to use, inexpensive and very well kept (Updates) always. It never malfunctioned and always blew my mind with all it's amazing features.
Cons
Honestly, I could not find anything wrong with this exceptionally great video creation software.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of ScreenPal
Reviewed on 18/04/2024
I have had a very good experience with the system.
I have had a very good experience with the system.
Pros
Screen recording and camera as well as editing
Cons
The appearance of the framework has changed a bit comparing to the previous one before the name change.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Great screen caprure tool, but no live streaming capabilities
Reviewed on 06/12/2023
Pros
Easy to use for clear screen capture.
I used for creating a slide deck training video.
Cons
Editing live audio imprecise due to lack of proper zoom.
Had to overdub my audio.
No option to live stream on Facebook. :(
Alternatives Considered
OBS StudioReasons for Switching to ScreenPal
My operating system was not compatible with OBS and I do not want to upgrade or I lose use of my recording studio hardware.- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly intuitive and easy to use screen recording platform.
Reviewed on 14/01/2023
The platform is incredibly easy to use, very intuitive, and ideal for novices as well as those who...
The platform is incredibly easy to use, very intuitive, and ideal for novices as well as those who are more familiar with screen recorders.
Pros
The price to upgrade and use the system's full array of features is quite modest and definitely worth it as the platform is incredibly easy to use.
Cons
The platform does not offer an option for a one-off payment for lifetime use of the product. Instead, if a user wants to benefit from the more advanced features that go beyond the free package, they will need to be an annual subscription.
Alternatives Considered
Bandicam Screen RecorderReasons for Switching to ScreenPal
Screencast-O-Matic seemed to be a more versatile and reliable product.- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Superior Screen Recorder
Reviewed on 16/04/2024
Record, upload videos to their storage, and much more, try it.
Record, upload videos to their storage, and much more, try it.
Pros
Easy Editing, Easy Operation, Superior support, record Zoom meetings and webinars. Anything that is on your screen. Love it!
Cons
I have not found anything that I would consider a Con.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Screenpal is worth every penny!
Reviewed on 06/12/2023
I have been delighted with ScreenPal because it's easy to learn, it's a proven platform that is...
I have been delighted with ScreenPal because it's easy to learn, it's a proven platform that is very reliable, and it's very affordable to other video hosting/editing tools on the market. I am glad we subscribed to ScreenPal.
Pros
Screenpal has proven to be an invaluable tool for our business, and once you get used to the controls it is super-easy to upload, edit and organize video tutorials in channels.
Cons
Having to upload videos one by one, and not having a bulk upload feature, requires a lot of downtime as videos are uploaded, processed, then added to the proper channel.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Reliability has gone downhill
Reviewed on 31/10/2023
It used to be amazing. But, now, I am really disappointed. I want a reliable service that I can...
It used to be amazing. But, now, I am really disappointed. I want a reliable service that I can count on.
Pros
I liked actually being able to use it when I was able to. These days, the software will not install. And when it finally does, it freezes and will not work. If they are having problems, it should be announced on their website.
Cons
No longer functions and I have no idea when/if customer service will respond. It is extremely disappointing. I will be looking for a reliable service.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
What a crap product
Reviewed on 13/08/2023
I used this product all the time. I am no looking for another product to use. The transition to...
I used this product all the time. I am no looking for another product to use. The transition to screenpal has cost me so many lost hours trying to get it to work. It is horrible
Pros
What was good is now terrible. I liked that it worked. It doesn't now
Cons
I just spent 2 hours doing feedback for students on the iPad. Uploaded videos to screen pal. The videos don't work. How do you charge for a product that is so terrible to use
Response from ScreenPal
Hi Kevin, Thank you for taking the time to provide feedback. I am very sorry to hear that you have had a bad experience with our software.
I'd like to help resolve these issues so you can continue supporting your students with ScreenPal. Please contact us at [email protected] so our support team can help you resolve these issues.
Thank you! - Rebecca at ScreenPal
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Customer support non existent, 4 tickets raised no response, lost all my channels after...
Reviewed on 11/04/2023
Painful, and lost all my historical files after the upgrade/rebranding they had recently. No...
Painful, and lost all my historical files after the upgrade/rebranding they had recently. No customer support
Pros
Good software but the backend management is a big letdown, I am writing this to warn others who fall for this product based on a good previous track record!
Cons
I lost all the files I recorded and after the re-branding still, nothing has been fixed.I am also being asked to upgrade to the paid version, and I am a paid version holder. Total mess, I would stay away from their ad the new owners, and whoever bought them up making a mess of it.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Capture and record your screen in a fast way
Reviewed on 11/06/2022
This app is useful for people who study or who work constantly on a PC, with screencast I can sort...
This app is useful for people who study or who work constantly on a PC, with screencast I can sort all the screenshots and save it in the cloud, this way it is not saved on my hard drive, and it is more orderly to find them, it also has the option to share them on the main social networks such as Facebook and Instagram. Screen o matic is a lightweight software and its interface is intuitive, it has a basic menu and is not loaded with many options that can confuse you.
Pros
it is excellent for making videos tutorial, I like that I can capture images of my screen and record everything I am doing, this is useful when you want to show someone on your team a procedure, it saves you time explaining over and over again, with screencast o matic you record them and share them with a link. I like how easy is to edit the videos created with its desktop version, in addition to video I use it to make screenshots, it is one of the few apps that I have tried that works for both PC, Android and iPhone, it is quite practical since in addition to doing screenshots I can edit the images, crop, or add text to them.
Cons
So far it has worked fine, and I have nothing against it.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
This is a MUST have software for anyone that wants to relate information to others via Video
Reviewed on 03/11/2022
could not live with out it... use it many times a day and so does my team.
could not live with out it... use it many times a day and so does my team.
Pros
Software for anyone that wants to relate information to others via Video. Ease of useautomatically renders and uploads to the Cloud so that I don't have to.
Cons
no cons at all. It was just great to use and I could not be more happy
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Video Editing made Easy!
Reviewed on 21/10/2022
Excellent customer service and helped me so efficiently with a pricing query.
Excellent customer service and helped me so efficiently with a pricing query.
Pros
They’ve thought about all the features you might require to create great videos. Having the ability to add in music background and high quality photos is great for my content as a yoga teacher.
Cons
I’ve created my own in PowerPoint but I’d love to see Cue Card availability. When I first started using this I got very confused about the uploading video facility so I’d recommend you watch the very helpful tutorials or you record directly into the system.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Awesome video editing software
Reviewed on 19/10/2020
I need to create custom recordings of software functionality for internal and external audiences. ...
I need to create custom recordings of software functionality for internal and external audiences.
Screencast-O-Matic makes it easy to create a quick high quality video with transitions, effects, text, easily edit in and take out content... it's just great.
Pros
It's easy, responsive, and just awesome. I use it nearly every day to record edit and then easily share/post up to my YouTube channel to then distribute to customers and colleagues quality videos.
Cons
Nothing really, it more than meets my needs.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience
Reviewed on 30/10/2022
I'm happy with the product and shared my experience withy colleagues who will also be using it
I'm happy with the product and shared my experience withy colleagues who will also be using it
Pros
The product is easy to use, I like the fact that I can demonstrate functionalities of the system to the users
Cons
I can't seem to get the responders out of my SharePoint to comment and give feedback
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Favourite Screenrecoder
Reviewed on 26/12/2021
Overall a robust value for money tool I use for video recording and screenwalkthroughs
Overall a robust value for money tool I use for video recording and screenwalkthroughs
Pros
I'v tried a few options, like Loom, Camtasia, SnagIt but eventuially settled for Screencastomatic because of the ease of use and short learning curve
Cons
It would be perfect if it had an optimised Greenscreen option. The current one doesn't work.
- Industry: Accounting
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Lots of features for a low price
Reviewed on 19/07/2021
Overall, I've had nothing but positive experiences with this software. The price is affordable if...
Overall, I've had nothing but positive experiences with this software. The price is affordable if you need the added premium features, but the quality is the same even on the free version!
Pros
You can go from download to recording in only a few minutes--there isn't a complex setup. Recording is quick and easy to do and the ability to store videos locally or online is great. The paid version is very affordable for anyone who needs the added features.
Cons
Some people would say that the lack of built-in editing features is a negative but that's not what you're paying for. Honestly, there really isn't much that I don't like about the program.
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Great for real-time tutorials and cleaning up recorded presentations
Reviewed on 29/11/2021
Pros
I like the variety of available filters. You can add additional text, highlight particular areas on the screen, emphasize different types of mouse actions, and obfuscate confidential information. It's also easy to splice together different cuts of video. A very powerful and helpful piece of software.
Cons
The time-slider (to move to different points in the video) can be very touchy. Also, you have to be very mindful about how you layer your effects. If you're not very careful, you can miss frames when you think you've setup two different effects to stack and instead of a seamless transition, it becomes incredibly obvious. If there was a better way to work with individual frames, that would also help a lot but alas, I don't think there is one.