Sage X3 Reviews

Has everything in one place - able to see pricing, supplier, inventory, raw material information
Easy search functions

I thought it could've been a bit easier to use

Since I grew up with technology all the functions and placements, for the most part, do make sense to me and it is easy to use.

I do wish that the lettering wasn't so small. I understand that I would have to scroll more or adjust the spacing of my sections, however, I think it would be very useful and would improve the usage between co-workers.

The structure of the software is good and allows for good navigation. It has some standard features that are good.

It does not have many of the features that I would like to see for Quality Control. It does not have a good place to enter test results. It is not clear how to customize it for compliance with 21 CFR Part 11.

AP is what we use this for, and it is quite easy to use.

Set up and customization is hard. There are so many menus in the back, to change or update anything it feels like I have to go into several menus. None of which you could figure out on your own - you will most likely be forced to have a 3rd party research and help resolve issues. At least tell you all the menus you have to go into in order to get something to work.

Development of new process and ease of use.

Some basic development should be supportive from the SAGE support team. Some standard script file we can not see.

Support is not available on a good amount.

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

The only thing that I wish was different was the creation of new users. Instead of having multiple screen for setting up a user, everything should be in one place.

Sage X3 is platform agnostic, highly flexible and configurable ERP application that meets the demands of an industry governed by FDA, DEA, cGMPs. The financials at its core are solid, allowing for the inventory and manufacturing transactions to be performed with trackability traceability throughout the life cycle of the product manufacturing.

Sage X3 has as it's core language a proprietary 4GL language that has been challenging to find skilled resources with experience coding in.

A big Thanks to Sage team, for provide all one features within one application, which is highly configurable and easy to use.

Notably expensive. Significant configurability means probably lengthy setup time. As its built on Salesforce force.com platform, it was plus for my company.

Multi-Site features work well, Lot control/QC features are strong, visual process flows make new user training easy. Home Pages / Dashboards deliver easy access to data for production/shipping/receiving.

Integrated workorder planning functions are not realistic to use in version V9. Online help is lacking in too many areas, error message descriptions are vague.

Sage X3 helps companies in the distribution industry meet customer demands and keep costs and waste down by managing the movement of goods across locations, warehouses, or companies. By combining sales, purchasing, and inventory, the software creates a powerful replenishment plan that results in lower inventory levels, no unnecessary distribution, and healthier operating margins.

Sage ERP X3’s human resource module is relatively weak
It is not recommendable to smaller markets and industries
To know the pricing, a quote has to be requested from the vendor
There are no social media tools integrated into Sage ERP X3
There is no live chat support offered in the global website of the product

When we first signed with Sage X3, we had the premium support package. We were able to ask for help/support 24/7.

We decided not to renew our support package and that was a mistake. Sage provides support to those that have the higher package support first. You can wait up to days for any assistance.

There are no many things I like this software since it is not user intuitive

The system works very slow

The purchase requisition creation and approval process is very straight forward. This is the main module/function I use.

Wish there was a way to query which purchase requisitions are in queue for a specific approver.

You can do a lot of things with this software , it has a lot of features to know whats in stock ...

It is bery complicated to use when you don't know it

I like that most of the screens have very similar paths/functions, i.e, writing up a sales order is very similar to writing up a purchase order.

I wish that when applying a discount to a price list I was able to search for the customer by name as well as the account number.

Great network of users, consultants and resellers

Customer support is sometimes unclear if it should go through the reseller or sage direct.

the integrity of the different modules is the flexibility of use as well as the availability of information in real time

the scheduling module is a bit complicated and does not meet our needs

It is customisable
It is a relatively cheaper ERP product
It covers all the financial aspects including accounts payable and receivables
It has localised African support

BI/Dashboard is poor
Materials management poor

Intuitive menu structure and easy to use once the basics have been learnt.
Very flexible and can be customized to suit your business

Relatively complex initial set up and not the quickest of systems as always a processing delay

Its standout features especially its scalability and flexibility

One of the aspects I like least about Sage X3 is its complexity in implementation and customization

Wide ranging solution which allows flexibility in processes

When items which seem like they should be business standard are not included and bespoke is required at additional cost