Sage X3 Reviews

Sage X3 is a very good tool web-based and responsive, which allows you to easily cover all the processes in the business it's flexible and updatable and scalable.

Document management doesn't exist in the standard version. The attachment option is very poor and difficult to manage and maintain.

Since I grew up with technology all the functions and placements, for the most part, do make sense to me and it is easy to use.

I do wish that the lettering wasn't so small. I understand that I would have to scroll more or adjust the spacing of my sections, however, I think it would be very useful and would improve the usage between co-workers.

The structure of the software is good and allows for good navigation. It has some standard features that are good.

It does not have many of the features that I would like to see for Quality Control. It does not have a good place to enter test results. It is not clear how to customize it for compliance with 21 CFR Part 11.

AP is what we use this for, and it is quite easy to use.

Set up and customization is hard. There are so many menus in the back, to change or update anything it feels like I have to go into several menus. None of which you could figure out on your own - you will most likely be forced to have a 3rd party research and help resolve issues. At least tell you all the menus you have to go into in order to get something to work.

Easy to learn
Easy to adapt company needs
High capacity of develpment and adding new features
Great product management
Wharehouse management
Production management
Web app

Lack of some contry legislations
Non centralized update management

Development of new process and ease of use.

Some basic development should be supportive from the SAGE support team. Some standard script file we can not see.

Support is not available on a good amount.

Sage X3 is good software with a very robust set of features. Tasks such as completing quotes and orders are easy to complete.

The only thing that I wish was different was the creation of new users. Instead of having multiple screen for setting up a user, everything should be in one place.

Has everything in one place - able to see pricing, supplier, inventory, raw material information
Easy search functions

I thought it could've been a bit easier to use

A big Thanks to Sage team, for provide all one features within one application, which is highly configurable and easy to use.

Notably expensive. Significant configurability means probably lengthy setup time. As its built on Salesforce force.com platform, it was plus for my company.

location and picking tickets are relatively easy to use.

the way inventory counts are performed with the RF scanner are done, at present it has changed the way we do inventory. Prior to an up grade it was simple on the scanning of the bar code. After the up grade things changed on the scanning of the barcode having to answer question after the scan of a location was completed. Yes or no, do you want to delete on scan numbers. What it was before was much simpler.

X3 is highly configurable. Its intercompany functionality is substantial. Administrators have a ton of control over the user experience-- what they see, default fields, hiding fields, permissions, etc is all highly configurable without needing to be an IT genius to figure it out.

The ability to receive help. The help function is somewhat helpful sometimes but is not updated as often as it should be. The user community is lacking. I would love to be able to post on a message board about my problem, but when I have done that I have rarely gotten the answers I need. Solutions to X. problems are not "googleable"

Has lots of functionality. can take acre of most of our requirements

Good role based security

Proprietary language for modifications. Where do I learn all the commands and see a library of examples?

Interface look and feel is 20 years old.

only crystal for generating reports.

Customizable yo whatever your organization may need. Lots of external modules available to fill any specific needs.

Lot of modules that should be “standard” aren’t and require customization. Also unless you have someone who is x3 dev certified you can expect to pay huge money for customization and updates.

I like the flexibility, the queries are very easy to use, and easy to create new ones. All data is integrated.

I can't stand Crystal Reports. They take very long to generate, don't export well, and and not user friendly.

It is fully integrated with our websites and our orders are automated to the point of shipping. We then deliver a tracking number automatically to the customer.

Entering orders can be clumsy and it's hard to eliminate unneeded steps. For our product it would be ideal to eliminate a number of steps if possible.

It's robust and it able to handle our complex intercompany transactions. Some of the processes and steps have made an overall improvement from MAS.

The tables and the query tool are designed in a very different manner than what we have used in the past, which has taken a while to understand.

We are still sitting up everything. So can not comment yet.

Do not like seeing the customers and suppliers all together. I hate that I can not print a ageing.

the integrity of the different modules is the flexibility of use as well as the availability of information in real time

the scheduling module is a bit complicated and does not meet our needs

Easy to navigate, logical flowthrough of processes and easy to customise and pull data from.

Not great for Warehouse Management and some default system logic needed tweaking

It is customisable
It is a relatively cheaper ERP product
It covers all the financial aspects including accounts payable and receivables
It has localised African support

BI/Dashboard is poor
Materials management poor

Its standout features especially its scalability and flexibility

One of the aspects I like least about Sage X3 is its complexity in implementation and customization

Intuitive menu structure and easy to use once the basics have been learnt.
Very flexible and can be customized to suit your business

Relatively complex initial set up and not the quickest of systems as always a processing delay