ClockOn Reviews

Reporting system is good also rostering is somehow easy to use

The loading time is sometimes long. As cloud base data it takes ages to load timesheets and clockon people

Ease of knowing that all leave, overtime, deductions etc are always correct

The roster making is sometimes a bit tricky

it is a one stop solution to ALL payroll matters - from setting and costing rosters, to capturing actual times worked by who, and then easily sorting the payroll calculations and required reporting. All in one place - simple.

The latest updates for STP reporting, do not provide any reports to verify what has been reported and received by the ATO and there is no visibility on the ATO end either. Possibly a design fault at the ATO end, but IF Clock On could provide some reporting from their end, that'd make the whole thing very complete.

ClockOn is an all in one software that manages rostering, time & attendance and payroll. The fact that everything is integrated is a big plus. Payroll takes very little time due to the ease of use.

It would be good if it worked on other operating systems apart from Windows. A cloud service would be best.

Award and pay scale interpretation works well if set up correctly
Automation of timesheets and salaried information works well
Clock on and off features easy to use

There is little to no report customisation for data analysis.
Single Touch Payroll has caused issues given that the software still reports payroll data as period end date not actual pay date - this results in the reports being deemed as "late" but the ATO even though they are submitted in real time. There is also no report to check what data is being transmitted.

ClockOn makes pay day quick and simple and when I have needed help me set up something new the support team have responded quickly and have always come back to me with a solution to my problem.

Some things are not as self explanatory as they could be.

Easy to use software.
Can create rosters against budget.
Awards and settings already in place, ensures compliance for tax and superannuation are being met

Still learning all the shortcuts, perhaps a cheat sheet would be handy

Templates for rostering
Tax calculations
Payslip functionality
Reporting
Budgeting

Sometimes when a feature hasn’t been used for a while I forget how to do it
Help section isn’t always useful
Staff on phone are better

I did not like it ..it was not user friendly at all

the customer service was garbage considering I paid for data entry and a first time run through training. Each day I tried to contact I had to wait for an email response 24 hrs later. I nor my business have time for waiting for support. We decided to run Clock on at a loss expense and moved on to MYOB and wished I had of used it first the support is first hand and no double entry, user friendly too.

I love how everything is automated and the payroll report options

It looks dated. It would benefit from upgrade.

The company was so obliging in teaching me. It was extremely easy to understand the product. I have used it for two years now & I am very happy with the customer support extended to me. I will definitely recommend the product to anyone.

I love almost everything about this software. I have not found anything to complain about.

All initial setup of payroll data base entry was done by Clockon personnel which eliminated the hassle of setting up myself. Clockon is overall fairly easy to use as long as there isn't much variation to regular employee payments.

The software is quite extensive and to learn the software competently would require a lengthy period of time.

Once you get the hang of it, the timesheet and payroll functions make the process more efficient.

We have had a lot of issues with the ClockOn Go app. Our employees are constantly complaining about the app not registering breaks and freezing.

Very helpful when it came to transferring data from my old system, and creating data files for Clock on.
Very helpful for any followup tweaking of those staff profiles.

Was a little hesitant at first at it being cloud base, but I am really confident now with the process

The support services. The client managers and tech support are lovely, communicative and helpful

Not self explanatory or easy to back date. I had to pay someone to do this work

The software works well. It is simple to use and was very simple to configure. I had setup another payroll system recently (not for myself) and Clock On is much more user-friendly.

Not much. It took me a little while to work out how to use it but that is to be expected.

Easy to use. Support was good. Can see all the important info on one screen.

Some things could have been better explained.