Loom

4.7 (469)
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Video making solution facilitating workplace communication

Overall rating

4.7 /5
(469)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.4/5

96%
recommended this app
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469 Reviews

Eric
Eric
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Loom 101

Reviewed on 14/09/2023

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might...

I enjoy using loom for making quick presentations for work. I recommend Loom to anyone who might want to use it for content creation or just to make quick videos.

Pros

loom is very easy to use, a plug-and-play kind of situation and I can get my presentations done without much hustle.

Cons

Loom primarily operated as an online tool. This means that users need an internet connection to record and access their videos.

Lucien
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom is a must have tool for a remote first scale up

Reviewed on 09/05/2024

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate...

Loom was easily adopted across the organisation with people enjoying the UX/UI and ease to generate high quality content. Loom is riding the way of video content crucial for internal and external alignment as you scale.

Pros

Loom is such an incredibly easy tool to use across the company. We've used a few solutions in the past including slack recordings and clickup but truthfully, Loom has far more powerful capabilities via their rich feature set. Instant embed is a huge feature for us enabling you to simply copy and paste a link. The ability to measure insights and analytics on videos is important given we use Loom for external business development. In addition, the ability to tag others in a video, comment and engage supercharges your ability to work seamlessly across timezones. We have employees all over the world so it's crucial.

Cons

The biggest challenge was whether we actually choose a dedicated video platform (additional charges + additional learning internally and yet another tool). ClickUp is getting far more sophisticated with recordings and of course, you want to consolidate as much as you possibly can. In saying that, in the end, Loom is too good and we decided to use alongside other tools.

Alternatives Considered

ClickUp
Jason
Jason
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible experience with Loom - warning everyone

Reviewed on 25/04/2023

I used Loom for 2 months, and experienced several instances of video recording randomly stopping....

I used Loom for 2 months, and experienced several instances of video recording randomly stopping. There was no pattern to it and no explanation. Randomly, it would just stop recording mid video.However, the infuriating part is that THERE IS NO INDICATION THE RECORDING HAS STOPPED. I'd just keep making video, hit save, and find out my 5 minute video was actually a 37 second video, and I'd just wasted a bunch of time.This has been an issue that has plagued me since day one, and I have attempted to reach out to support only to learn THERE IS NO SUPPORT. It's just a feature request system - it's a joke.This is a terrible tool, it has wasted hours of productivity, and I would strongly caution anyone from using it. It is unreliable and there is no support.

Pros

At first glance, Loom seemed like a great screen recording tool that saved time.

Cons

Screen recording feature randomly fails - you'll be making a video to explain something to someone, and recording will stop. However, you won't *know* recording has stopped, so you'll waste minutes talking away, hit save, and find out your video didn't fully record. Infuriating.

Lashall
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom preet good option

Reviewed on 14/10/2024

My overall experience has been very good. I love using it directly from my phone. I dislike that...

My overall experience has been very good. I love using it directly from my phone. I dislike that I cant download my videos with the free version.

Pros

I like that Loom is so easy to use. You can record a video on your phone and then easily upload or send it to someone.

Cons

I dont like that you can't download ypur video with the free version. I didn't know this until after I already did the video.

Zunammie
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to create and share

Reviewed on 30/09/2024

Overall my experience with look has been great. I really appreciate how easy it is to create a...

Overall my experience with look has been great. I really appreciate how easy it is to create a video of myself and share the link with others. I use Loom to send videos when I apply for jobs on Upwork and I have used them as training material as well. Before Loom I used YouTube and the process with YouTube is definitely more tideous. Loom is much more straightforward and simple to use.

Pros

I like how easy it is to record and share videos online with Loom

Cons

It was a bit tricky for me to learn how to switch from the circle in the video to a full screen video of myself. I think this transition can be easier.

James
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Help Me, My Team, & My Clients Many Hours of Time

Reviewed on 03/10/2024

Pros

The new AI powered features that have been added to the platform such as enhanced transcriptions, the new tagging feature that tags specific parts of your recording for easy review at a later date, and even the automatic video title generator so you do not have to create and modify a name for your recording anymore, if you chose not to. They all help me save a ton of extra time and adds new capabilities to my workflow, including my automated workflow through Zapier.

Cons

I think it could use some better video editing and post-production capabilities. They have added some new features lately, but there are still a couple more that I would like to see, even on the free plans.

Jerry
Overall rating
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy way to share instructional videos with commentary!

Reviewed on 02/09/2024

We have used Loom on and off for a couple years now. We are able to create instructional videos for...

We have used Loom on and off for a couple years now. We are able to create instructional videos for other employees and share them easily.

Pros

Loom is easily accessible for all of our employees for instructional videos

Cons

No real cons other than its a paid app but it offers a lot and worth it.

Verified Reviewer
Overall rating
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Feature-rich tool with practical sharing options

Reviewed on 22/08/2024

Helped me a lot of times to create quick tutorials for my team members.

Helped me a lot of times to create quick tutorials for my team members.

Pros

I like that you can use it for free (with certain limits) to be able to make an informed decision before buying. It's also a very convenient tool thanks to the practical sharing options.

Cons

The browser extension, while seemingly practical, didn't work well for me at all. Most of the time I had to use the main app instead.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Intuitive and a time saver

Reviewed on 04/04/2024

A valuable addition to our CS tech stack

A valuable addition to our CS tech stack

Pros

Required me to rethink how to collaborate, but once the penny dropped this has been a huge time saver. Quick and easy to record videos to the team and tutorials for clients. All the edit functionality is really powerful and so can crop and triple my video without having to start again

Cons

Would love the ability to annotate on top of the video

Catherine
Catherine
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Positive Review in Loom

Reviewed on 01/06/2024

Highly recommended. You can record your videos anytime. Get notified when your videos are watched...

Highly recommended. You can record your videos anytime. Get notified when your videos are watched and commented. Some other employer requires this loom video for your introduction when you applying. You can upload it or copy the link and send it. You can login using your personal acct like Gmail or Yahoo mail. I'm using it for about 6 months.

Pros

What I like the most is very useful and user-friendly. You can use your personal account to record your video.

Cons

The feature of preview cannot play the whole recording of your video.

Verified Reviewer
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom for Screen Recording

Reviewed on 09/12/2023

Pros

If you are looking for a tool to either record your screen to help users, communicate with your screen, or make a tutorial, Loom is a perfect option. I love that they recently added frames for your photo/small self-video, screens for explanations and that you can control which screen you share. The free version is 5 minutes or less, so if you need more time than time you will need to pay, but it is worth it.

Cons

It might, in some cases, make my laptop (Mac) slower if I have it opened for too long. It gets fixed by closing and reopening it.

Rodrigo
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom makes my life so much easier ..

Reviewed on 08/05/2024

My overall experience with Loom is excellent .. in the last 3 years+ loom has been my best friend...

My overall experience with Loom is excellent .. in the last 3 years+ loom has been my best friend in optimizing time in the best way possible

Pros

I love that I can share quick videos with my key account customers and my team. This helps me to save a lot of time and be more productive .. I just love it and I use every single day

Cons

I think a bit more option to edit the video that would be nice ..

Adina Veronica
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Loom with my work

Reviewed on 21/08/2023

Pros

During online teaching, Loom made my work in class much easier. I conveyed correctly, clearly what I wanted to present if I had held the class physically. I easily recorded the lessons for my students.

Cons

I can't fault anything either in terms of my work, teaching online, or as a trainer for the courses held. helped me create useful materials for both teachers and students

Ahmet Furkan
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Loom Review

Reviewed on 04/06/2024

Pros

I have used Loom for bug reporting. It is a very useful product for bug reporting. I like mostly that Loom creates links and the record can see everybody that has the link. It is very easy to use to report bugs. My favorite screen recorder tool for testing.

Cons

If I don't have the premium the records limits are very less.

Luciano
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Top of mind tool

Reviewed on 04/09/2024

Pretty good experience, the first tool i think of when it comes to screen recording.

Pretty good experience, the first tool i think of when it comes to screen recording.

Pros

Intuitive and easy to use. I use it a lot for sales.

Cons

Sometimes edition is not that easy, and support team isn't the best.

Mary Jane
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool, fun to use, easy, I had so much fun and it helped our employee training so easy!!

Reviewed on 05/08/2023

It was a very positive one and I was really impressed with the ease os use and it's abilities.

It was a very positive one and I was really impressed with the ease os use and it's abilities.

Pros

You take it anywhere to use. Online!! Easy to transfer and convert!! Easy to record, edit, visual tools. Just a great product.

Cons

I hate being recorded or on cameras!! It's the same for most products the retakes and editing. But everyone has to do it. Theirs was Easy!

Christin
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loom for Teachers

Reviewed on 01/04/2024

Pros

Look presented itself as an opportunity during the COVID pandemic for me to screen record and share lessons to my students virtually. I prefer Loom to other platforms like Screencastify because of the ease of use. The platform is easy to manipulate, and I love being able to share a direct link to my videos. I used Loom to record myself reading novels. This helped my students to be able to “read” with me. As a result, I have continued to record novels to share with my students.

Cons

Having a limited number (free version) of recordings in your library is a downfall, but I would say Loom is worth it!

Matteo
Matteo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easiest way to save time with your colleagues!

Reviewed on 22/09/2023

Every time I need to record something for my team and/or our clients I hop on Loom.

Every time I need to record something for my team and/or our clients I hop on Loom.

Pros

People appreciate Loom for its ease of use, quick video recording and sharing capabilities, and the ability to combine screen capture with webcam footage. It enhances remote communication effectively.So do I!

Cons

Sometimes it's a bit buggy, to be honest. I've struggled a bit with the extension every now and then

Thomas
Thomas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Face to face human interactions in a time of remote work and hybrid work

Reviewed on 15/06/2023

Great experience, it allows me and my team to quickly share knowledge "face-to-face" anytime...

Great experience, it allows me and my team to quickly share knowledge "face-to-face" anytime anyplace. We love the human, seeing someone's face, aspect.

Pros

The chrome plugin is awesome as it provides easy access to Loom to make on the fly recordings, videos and step by step walk throughs to share with my team or clients.

Cons

Even though the Plugin is great, it can freeze my browser for up to 10 seconds to load and then another few seconds to start recording. After creating a video, a personal dislike for myself, is managing permissions is not intuitive and a little confusing when I want to share certain videos and permissions with different stakeholders inside and outside my organisation.

Alternatives Considered

ScreenRec

Reasons for Switching to Loom

Recommendation from a friend
Adriana
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A video sharing platform that gives you a lot of control

Reviewed on 23/11/2023

Loom has been a great companion as it's my top choice for collaboration

Loom has been a great companion as it's my top choice for collaboration

Pros

I appreciate how I'm able to easily share a video with a link without having to download it as this saves me a lot of storage space and time.

Cons

I found it a bit tricky the first time i used it, but with time i got accustomed to it.

Sam
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Loom - an amazing video making tool!

Reviewed on 03/05/2024

Pros

It's so much easier to create a quick video whether it's creating snapshots for internal teams or external customers

Cons

Unable to change the background in Camera only mode.

Elli
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Really helpful tool for team training!

Reviewed on 29/05/2024

Pros

I think Loom's super intuitive and straight forward. It's easy to set-up and easy to use and get going. Been really helpful for me when trying to train the team on different jobs. I can simply record a video when I'm doing the job anyway, and do a voiceover training the team as I go. Then I can send it out and they can watch it at their disposal.

Cons

Nothing, it's a straight forward platform that does what it says on the tin.

Gilberto
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Loom takes the hassle of short and quick communication

Reviewed on 07/12/2023

Pros

Loom has been fundamental in sharing quick feedback on features and avoids more time consuming meetings

Cons

Loom could be more easily integrated to other systems, right now the links work overall well, but it could all be better.

Lori
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Loom Review

Reviewed on 21/11/2023

Pros

I use loom regularly in conjunction with Trainual. An excellent tool for screen recording processes and training my team.

Cons

No complaints at this time. Loom fulfills the purpose for which I use it well.

Matthew
Matthew
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A ranking officer in its league

Reviewed on 13/07/2023

Pleasant

Pleasant

Pros

The ease and simplicity of screen recording. Having used it personally for quite some time I would say having to move between my mobile application and the desktop version to do a handle full of things at the same time with amazing synchronization was a good one for me.

Cons

It's an amazing solution and there’s nothing not to like about it.