---
description: Learn more about Inline Manual. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Inline Manual Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Inline Manual](/software/127415/inline-manual)

# Inline Manual

Canonical: https://www.getapp.com.au/software/127415/inline-manual

> Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 3 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Inline Manual

## Commercial Context

- **Starting Price**: USD 158.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing is available on monthly subscriptions starting at $158 per month for 250 active users. Pricing depends on the number of active users up to $790 monthly for 50,000 users. Businesses with more than 50,000 active users can contact Inline Manual for a custom price quote.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Communication Management
- Content Creation
- Content Management
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Dashboard
- Data Import/Export
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- In-App Training
- Interactive Content
- Knowledge Base Management
- Knowledge Management
- Launch Management
- Monitoring
- Multi-Language

## Integrations (9 total)

- Drupal
- Google Analytics 360
- Intercom
- Kissmetrics
- Marketo Engage
- Salesforce Sales Cloud
- Segment
- Woopra
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Digital Adoption Platforms](https://www.getapp.com.au/directory/1627/digital-adoption-platform/software)

## Alternatives

1. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
2. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
3. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10426 reviews)
4. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.getapp.com.au/software/110573/broadly) — 4.8/5 (336 reviews)

## Reviews

### "lightweight, robust, dedicated staff" — 3.0/5

> **Verified Reviewer** | *8 May 2018*
> 
> **Pros**: Staff was very helpful in set up and there were a lot of features that were helpful. The pop outs and things were easy to customize and exposed the html so it could be edited directly. super handy\!
> 
> **Cons**: The interface both in the back end of the tool and front end editor was a bit unorganized and non traditional. Lots of settings were found in places that werent quite logical but can generally be found after some digging. We did experience some issues with minor bugs but staff was very responsive

-----

### "Perfect support" — 5.0/5

> **Roman** | *14 May 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Unbelievably perfect, fast and precise support from IM staff, Tahnks a lot \!\!\!
> 
> **Cons**: I have nothing so far, there are many features I haven´t discovered yet
> 
> Simply great

-----

### "My software assistant" — 5.0/5

> **Ang** | *16 June 2020* | Building Materials | Recommendation rating: 8.0/10
> 
> **Pros**: The best feature is the over the phone support available
> 
> **Cons**: Many issues with myob software that need constant rectification

## Links

- [View on GetApp](https://www.getapp.com.au/software/127415/inline-manual)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127415/inline-manual> |
| de-AT | <https://www.getapp.at/software/127415/inline-manual> |
| en | <https://www.getapp.com/education-childcare-software/a/inline-manual/> |
| en-AE | <https://www.getapp.ae/software/127415/inline-manual> |
| en-AU | <https://www.getapp.com.au/software/127415/inline-manual> |
| en-CA | <https://www.getapp.ca/software/127415/inline-manual> |
| en-GB | <https://www.getapp.co.uk/software/127415/inline-manual> |
| en-IE | <https://www.getapp.ie/software/127415/inline-manual> |
| en-NZ | <https://www.getapp.co.nz/software/127415/inline-manual> |
| en-SG | <https://www.getapp.sg/software/127415/inline-manual> |
| en-ZA | <https://www.getapp.za.com/software/127415/inline-manual> |
| es | <https://www.getapp.es/software/127415/inline-manual> |
| es-CL | <https://www.getapp.cl/software/127415/inline-manual> |
| es-CO | <https://www.getapp.com.co/software/127415/inline-manual> |
| es-MX | <https://www.getapp.com.mx/software/127415/inline-manual> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Inline Manual","description":"Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks, and gain specific results across enterprise applications. It enables businesses to automatically display one-time messages for new users, communicate with returning users about new features/upcoming changes, and send personalized invitations and offers to key clients based on behavior.\n\nFeatures of Inline Manual include a WYSIWYG editor, version control, export/import translations, feedback, tooltips, customizable branding, checklists, analytics, segmentation, and more. It allows enterprises to create custom launchers to display pop-up messages, walk-throughs, or trouble spots in the application. Additionally, businesses can use the feedback module to share NPS surveys with customers and gain responses to enhance their experience across the platform.\n\nInline Manual facilitates integration with several third-party applications including Google Analytics, Intercom, Kissmetrics, Marketo, Segment, Woopra, and Hoop Analytics. Users can customize the platform by adding animations, validation, widgets, popover fonts, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/86342462-a13e-461b-b832-f3a401b4d455.png","url":"https://www.getapp.com.au/software/127415/inline-manual","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/127415/inline-manual#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":3},"offers":{"price":"158","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/601/customer-experience/software","@type":"ListItem"},{"name":"Inline Manual","position":3,"item":"/software/127415/inline-manual","@type":"ListItem"}],"@id":"https://www.getapp.com.au/software/127415/inline-manual#breadcrumblist"}]}
</script>