---
description: Learn more about Upland Panviva. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Upland Panviva Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/257/knowledge-management/software) > [Upland Panviva](/software/127391/panviva)

# Upland Panviva

Canonical: https://www.getapp.com.au/software/127391/panviva

> Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Upland Software
- **Location**: Austin, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: USD 20.00
- **Pricing Details**: Contact Panviva for pricing details
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- CRM
- Catalog Management
- Change Management
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Compliance Management
- Content Creation
- Content Library
- Content Management
- Contextual Guidance
- Customer Experience Management
- Decision Support Systems

## Support Options

- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)

## Related Categories

- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [API Platforms](https://www.getapp.com.au/directory/559/api-management/software)
- [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Alternatives

1. [Whatfix](https://www.getapp.com.au/software/101353/whatfix) — 4.6/5 (77 reviews)
2. [WalkMe](https://www.getapp.com.au/software/91256/walkme) — 4.4/5 (63 reviews)
3. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews)
4. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5058 reviews)
5. [Centralpoint](https://www.getapp.com.au/software/111983/centralpoint) — 4.6/5 (9 reviews)

## Reviews

### "Great process management tool, easy to use" — 5.0/5

> **Daniel** | *1 December 2016* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy enough that any employee can figure it out, regardless of skill or aptitude.
> 
> **Cons**: Takes a very long time to setup. Not so much a fault of the software, just the nature of the service--we have to write all the process guides and put them into the system.
> 
> We just recently brought on this product for our call center and support staff. It's a simple to use step-by-step process guide -- letting our staff quickly learn how to do complex and not-too-often tasks without having to read through a huge manual. Having everything in one database, instead of multiple word docs/pdfs, saves time and frustrations.

## Links

- [View on GetApp](https://www.getapp.com.au/software/127391/panviva)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/panviva/> |
| en-AE | <https://www.getapp.ae/software/127391/panviva> |
| en-AU | <https://www.getapp.com.au/software/127391/panviva> |
| en-CA | <https://www.getapp.ca/software/127391/panviva> |
| en-GB | <https://www.getapp.co.uk/software/127391/panviva> |
| en-IE | <https://www.getapp.ie/software/127391/panviva> |
| en-NZ | <https://www.getapp.co.nz/software/127391/panviva> |
| en-SG | <https://www.getapp.sg/software/127391/panviva> |
| en-ZA | <https://www.getapp.za.com/software/127391/panviva> |

-----

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