---
description: Learn more about Urbest. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Urbest Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Building Maintenance Software](/directory/317/building-maintenance/software) > [Urbest](/software/127283/urbest)

# Urbest

Canonical: https://www.getapp.com.au/software/127283/urbest

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> Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers.
> 
> Verdict: Rated **4.8/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Urbest

Benefit

- Saves between 30 and 90 minutes per day;
- History of what has happened and ease of entry for newcomers;
- Feedback to requesters;
- One channel for centralizing tasks (no more excel, email, SMS, notebook...);
- Customisable categories;
- Real-time updates, notifications and collaboration on tasks;
- Consolidation of requests;
- Availability on mobile and tablet;
- Add documents;
- Create a group of service providers;
- Improve responsiveness x2;
- Real-time monitoring of your building's activity;
- Better knowledge of your building and its needs;
- Save time by eliminating repetitive administrative tasks (monitoring, reporting, recording information, etc.);
- GDPR compliant.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 33 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Urbest
- **Location**: Paris, France
- **Founded**: 2016

## Commercial Context

- **Starting Price**: USD 600.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Pricing starts from $600 per year. Contact Urbest for more information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, Polish, Portuguese
- **Available Countries**: Australia, Belgium, Brazil, Canada, Colombia, France, Ireland, Luxembourg, Netherlands, New Zealand, Poland, South Africa, Spain, Switzerland, United Kingdom

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Bid Management
- Billing & Invoicing
- CRM
- Checklists
- Client Management
- Commercial Properties
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Database
- Customer Database
- Dispatch Management
- Document Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Building Maintenance Software](https://www.getapp.com.au/directory/317/building-maintenance/software)

## Related Categories

- [Building Maintenance Software](https://www.getapp.com.au/directory/317/building-maintenance/software)
- [Facility Management Software](https://www.getapp.com.au/directory/323/facility-management/software)
- [Maintenance Management Software](https://www.getapp.com.au/directory/327/maintenance-management/software)
- [Field Activity Management Software](https://www.getapp.com.au/directory/655/field-activity-management/software)
- [Work Order Software](https://www.getapp.com.au/directory/705/work-order/software)

## Alternatives

1. [Jobber](https://www.getapp.com.au/software/90723/jobber) — 4.6/5 (1420 reviews)
2. [Simpro](https://www.getapp.com.au/software/91468/simpro-enterprise) — 4.0/5 (145 reviews)
3. [BigChange](https://www.getapp.com.au/software/115575/jobwatch-powered-by-bigchange) — 4.5/5 (270 reviews)
4. [Loc8](https://www.getapp.com.au/software/9612/loc8) — 3.7/5 (123 reviews)
5. [Work\&Track Mobile](https://www.getapp.com.au/software/2062105/work-track-mobile) — 4.7/5 (19 reviews)

## Reviews

### "Urbest is as a key player in the field of FM support solutions" — 5.0/5

> **bertrand** | *19 December 2019* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: easy to use, easy to share, low cost versus competition, copes with a vast pallet of  requirements, meets all clients expectations and beyond
> 
> **Cons**: nothing at this point and given clients feedback. AS the company grows more feedback of customer experience will be incorporated in the current solution to the best benefit of future clients.

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### "Avis urbest" — 5.0/5

> **Romain** | *18 September 2020* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Application tres simple d'utilisation.
Premet un suivi des interventions sur sites.
Les messages instantanés avec les utilisateurs.
> 
> **Cons**: Probleme de synchronisation entre l envoie des demandes et la notification de demande recu.defois plusieur minute avant de recevoir la demande.
Retour de plusieurs locataires qui ne peuvent pas envoyer de demande quand les personnes qui sont enregistrées sont abscentes.( compliqué pour elles )
> 
> Gain de temps et meilleur suivi depuis l'installation sur le site.retours de clients positif.
Plusieurs options pourraient etre rajoutées
Comme la gmao ( sam fm ) qui permettrais un suivi plus poussé et une aide en plus pour nous mainteneurs a l edition de nos rapports client.
Comme une meilleure localisation des lieux d'interventions ( plan de batiment, d etage et de bureaux ).
Voir si possible de faire un QR codes pour des demandes d interventions sans besoin de cree un compte.

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### "A good notification for a good action" — 5.0/5

> **Kevin** | *15 November 2019* | Renewables & Environment | Recommendation rating: 9.0/10
> 
> **Pros**: What i like most about this is the daily collaboration
> 
> **Cons**: I think there is not bad thing today in Urbest

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### "Outil à forte valeur ajotuée pour les usagers comme pour les équipes" — 5.0/5

> **Benoit** | *18 September 2020* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: La simplicité d'usage et le gain de temps pour les équipes. Quel plaisir d'entendre les agents techniques dire que depuis qu'Urbest est déployé au sein de notre compagnie, les agents les remercient et les félicitent pour leur rapidité d'intervention.
> 
> **Cons**: On voudrait pouvoir tout gérer dans Urbest , ou au moins aussi facilement que dans ce logiciel ...

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### "Le logiciel qui vous simplifie vos journées \!" — 5.0/5

> **Mickaël** | *18 September 2020* | Machinery | Recommendation rating: 8.0/10
> 
> **Pros**: Facile d’utilisation et un gain de temps pour notre équipe \!
> 
> **Cons**: Aucun problème détecté durant l’utilisation de URBEST
> 
> Le logiciel est très facile à prendre en main, testé et approuvé par mon équipe de maintenance \! De plus nos clients sont satisfaits du temps qu’ils gagnent en utilisant l’application URBEST \!

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## Links

- [View on GetApp](https://www.getapp.com.au/software/127283/urbest)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127283/urbest> |
| de-AT | <https://www.getapp.at/software/127283/urbest> |
| en | <https://www.getapp.com/operations-management-software/a/urbest/> |
| en-AE | <https://www.getapp.ae/software/127283/urbest> |
| en-AU | <https://www.getapp.com.au/software/127283/urbest> |
| en-CA | <https://www.getapp.ca/software/127283/urbest> |
| en-GB | <https://www.getapp.co.uk/software/127283/urbest> |
| en-IE | <https://www.getapp.ie/software/127283/urbest> |
| en-NZ | <https://www.getapp.co.nz/software/127283/urbest> |
| en-SG | <https://www.getapp.sg/software/127283/urbest> |
| en-ZA | <https://www.getapp.za.com/software/127283/urbest> |
| es | <https://www.getapp.es/software/127283/urbest> |
| es-CL | <https://www.getapp.cl/software/127283/urbest> |
| es-CO | <https://www.getapp.com.co/software/127283/urbest> |
| es-MX | <https://www.getapp.com.mx/software/127283/urbest> |
| fr | <https://www.getapp.fr/software/127283/urbest> |
| fr-BE | <https://fr.getapp.be/software/127283/urbest> |
| fr-CA | <https://fr.getapp.ca/software/127283/urbest> |
| nl | <https://www.getapp.nl/software/127283/urbest> |
| nl-BE | <https://www.getapp.be/software/127283/urbest> |
| pt | <https://www.getapp.com.br/software/127283/urbest> |
| pt-PT | <https://www.getapp.pt/software/127283/urbest> |

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