Shopify POS Reviews

Shopify POS

4.6 (190)
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POS for unifying in-store & online sales

Overall rating

4.6 /5
(190)
Value for Money
4.3/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.4/5

93%
recommended this app
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190 Reviews

Daniel
Daniel
Overall rating
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Shopify helps to Sell-ify more items.

Reviewed on 08/09/2024

It is a very pleasant and easy experience, make a smooth process out of selling items. But I can't...

It is a very pleasant and easy experience, make a smooth process out of selling items. But I can't speak to the admin side of the app.

Pros

Very easy to learn, especially if you have used any other point of sale applications. Take multiple forms of payment easy. Even tap credit cards or phones for payments.

Cons

Not much to dislike. Occasionally it takes a little while for a transaction to fully process, but by and large everything works quickly.

Sitav
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Our Go-To Retail E-Commerce Integrated Program

Reviewed on 31/10/2024

Shopify is incredibly helpful! The ability this program has to sync up with other applications...

Shopify is incredibly helpful! The ability this program has to sync up with other applications makes it a seamless tool for e-commerce. It is very easy to calculate shipping costs, print receipts, mark items as arrived, etc. As a manager who has younger part-time retail employees, I require an easy-to-use program that doesn't take an enormous amount of time to learn, and Shopify was a perfect fit!

Pros

Very easy to learn - I had to learn this program myself at my old job, no set-up training with the company I worked for, so I had to teach myself on the job, and thankfully Shopify was very easy to learn, user-friendly and offers a lot of capabilities that are easy to find in their system.

Cons

Not too much to complain about, Shopify was easy to learn, my part-time employees had no problem learning it, and my favorite part was the seamless integration with things like UPS and our CRM system, so that generating shipping labels and marking retail items as arrived was a piece of cake!

Daniella
Overall rating
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Shopify POS for transactions

Reviewed on 20/09/2024

Overall shopify did its job when it came to processing and putting through transactions. I would...

Overall shopify did its job when it came to processing and putting through transactions. I would say the downsides are more so when the internet connection isn’t great which can cause some issues and disruptions to processing.

Pros

I liked that Shopify had everything you need to see on screen. Making it easy to view transactions and what was scanning up before processing it through.

Cons

I had problems sometimes with items scanning incorrectly or taking a while to process transactions which made it quite slow. It could have been the internet connection that affected this though and not the app itself.

Ritu
Overall rating
  • Industry: Biotechnology
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Shopify POS provides the user friendly and quality POS solution

Reviewed on 16/10/2024

I have overall very positive experience with Shopify POS. I have been so impressed with everything...

I have overall very positive experience with Shopify POS. I have been so impressed with everything that Shopify offers. It works great with our marketing automation and accounting software. The integration and their reporting is very impressive as well. I overall recommend it every business.

Pros

I personally like the user interface which is clean and user friendly. The navigation is easy and anyone can manage the transactions. Handling online returns is also very easy with Shopify POS.

Cons

Some standalone features and offline transactions options are missing. Hopefully, Shopify will work on those features.

Adeem
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Perfect Timesaver

Reviewed on 11/11/2024

Pros

What we like best about Shopify POS is how well it integrates with the overall Shopify system and makes it much easier for us to carry out our reporting and accounting come tax season.

Cons

The recent customer receipt selection option doesn't seem to have an option to be turned off which slows down the checkout time.

Amanda
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Inventory win

Reviewed on 03/10/2024

Overall great experience- easy to start and customers love the options

Overall great experience- easy to start and customers love the options

Pros

Love the ease of keeping inventory in stock and allowing customers to show onkine

Cons

Nothing- it is easy to set up and maintain

Natasha
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

POS made easy with the gold standard

Reviewed on 25/11/2024

Pros

Shopify POS is the gold standard for POS systems. It is easy to use and reliable.

Cons

I have not had any issues using Shopify POS.

Autumn
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Love it for my small business

Reviewed on 11/11/2024

Great experience, helped me navigate the retail world seamlessly

Great experience, helped me navigate the retail world seamlessly

Pros

Syncs with online store and is great for small businesses

Cons

The advanced features can get pricey and a Shopify store is needed

Cameron
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for Small Business

Reviewed on 24/10/2024

It's very easy to keep track of my sales, add discount codes, add new inventory, and run my small...

It's very easy to keep track of my sales, add discount codes, add new inventory, and run my small business using Shopify.

Pros

As a small business owner, it's very easy to keep track of my sales with Shopify.

Cons

There's not anything that I don't like about it.

Crystal
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Use Shopify POS and Sell Anywhere

Reviewed on 04/10/2024

I found the system easy to use for me and my customers. It was easy to learn how to use it. The...

I found the system easy to use for me and my customers. It was easy to learn how to use it. The customer support was outstanding and they seem to know their stuff.

Pros

I like the fact that I can sell anywhere and receive my money for my products that I was selling. I like the tools that they offered sellers like me.

Cons

The price is the only thing I didn’t like because I was just starting out as a seller.

Guillermo
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Finance and internal operations director

Reviewed on 09/08/2024

My overall experience with Shopify POS has been positive. The system is intuitive and easy to use,...

My overall experience with Shopify POS has been positive. The system is intuitive and easy to use, offering seamless integration with the online store, which simplifies inventory management and sales tracking. The ability to customize features and accept various payment methods enhances its flexibility. However, there are occasional technical issues, but support is responsive though I believe it can improve further. Overall, it's a reliable solution for managing both in-store and online sales.

Pros

It is very intuitive and friendly user for someone with little experience in the ecommerce sector.

Cons

Its seamless integration with the Shopify online store, making it easy to manage inventory, sales, and customer data all in one place. The user-friendly interface and the ability to accept multiple payment methods were also major advantages.

Zouhair
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Impressive performance and features.

Reviewed on 16/06/2024

Even though the basic features are robust, the customization options for the POS interface and...

Even though the basic features are robust, the customization options for the POS interface and receipts are somewhat limited and need to offer more flexibility and options.

Pros

The interface is intuitive and user-friendly
Seamless integration with our online Shopify store.
Detailed sales reports and analytics.

Cons

Although the POS works offline, some features are restricted without an internet connection and need to be improved.

Kristen
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Handy point of sale!

Reviewed on 03/09/2024

I love using shopify pos as it eliminates customers having to etransfer or pull out cash to pay me.

I love using shopify pos as it eliminates customers having to etransfer or pull out cash to pay me.

Pros

I love that I can can have a point of sale at markets when selling my art

Cons

I dislike having to pay for the product, as this is how I make money.

Maxwell
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Shopify POS in Food Service

Reviewed on 19/10/2023

Shopify has transformed our reporting and product ability to change/update our products at a...

Shopify has transformed our reporting and product ability to change/update our products at a moments notice. We are constantly doing different events that require unique products, and Shopify is able to meet every need we have no matter the event/product/discount/payment type. It has also been incredibly easy to teach new users who have no background with the system.

Pros

Shopify makes decision making easy for our operation. The ability to, at a glance, see how products are performing what customers want from us, and whether our pricing is fair.

Cons

Would to see more customizable analytics, where you can select specific views for vertical specific metrics/reporting needs.

Dawit
Dawit
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Seamless and Efficient: How Shopify POS Transformed Our Retail Operations

Reviewed on 14/06/2023

Our overall experience with Shopify POS has been exceptional. From the moment we implemented it in...

Our overall experience with Shopify POS has been exceptional. From the moment we implemented it in our retail business, we immediately noticed the positive impact it had on our operationsFirst and foremost, the user interface of Shopify POS is incredibly intuitive and easy to navigate. Our staff quickly adapted to the system, and even those who were not technologically inclined found it simple to process transactions, manage inventory, and access customer information.The seamless integration between Shopify POS and our online store has been a game-changer for us

Pros

What we liked most about Shopify POS is its seamless integration with our online store. The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether a customer purchases a product online or in-store, our inventory is automatically updated, preventing overselling and ensuring accurate stock levels

Cons

While Shopify POS has many great features, one aspect that we liked least is the limited customization options for the user interface. As a business owner, I appreciate having the ability to tailor the system to match our branding and unique needs. However, with Shopify POS, the customization options are somewhat limited, and I felt restricted in terms of design and layout. It would have been great to have more flexibility in customizing the appearance of the POS system to align it with our brand identity. Although this didn't significantly impact the functionality or performance of the system, it would have been a valuable addition for creating a truly personalized experience for our customers

Almir
Almir
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Must have POS Software

Reviewed on 18/06/2023

Although there are some minor imperfections, I continue to utilize Shopify POS because it remains...

Although there are some minor imperfections, I continue to utilize Shopify POS because it remains the most user-friendly point-of-sale solution for my business. Moreover, I find the pricing to be reasonable.

Pros

Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online store using Shopify, all I had to do was install Shopify POS on my iPhone, and I was ready to begin selling. The seamless integration between my store and the POS system for managing products, customers, and orders made the entire management process highly efficient.

Cons

Honestly, I don't have any significant criticisms about Shopify. If I were to mention a minor drawback, it would be that not all features are included by default, and additional apps are required for certain functionalities unless you opt for Shopify Pro.

Kasim
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best shopify tool

Reviewed on 09/06/2024

Pros

Easy of use and payment and reach level is great

Cons

Not many option to developers to have in the app

Mark
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Shopify review

Reviewed on 25/08/2024

Pros

It has great tracking of sales, fulfills orders accurately

Cons

It takes time to get inventory right. It has a delay.

Henri
Henri
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Shopify POS Review

Reviewed on 28/09/2023

you have to take a close look at the price/performance ratio. The trial version is not bad for SMEs.

you have to take a close look at the price/performance ratio. The trial version is not bad for SMEs.

Pros

I can create my own gift cards for my online stores.

Cons

There's no free version and the advanced features are a bit expensive for my budget.

Allison
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Shopify POS

Reviewed on 20/11/2023

Good experience and easy to use once it is set up.

Good experience and easy to use once it is set up.

Pros

The ability to have customers shop our website while at an event.

Cons

Needing to have wifi at events can be limited and hard to complete orders without it.

Shari
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Why I like Shopify POS

Reviewed on 13/07/2023

Overall, my experience with Shopify POS has been undeniably positive. The platform has provided us...

Overall, my experience with Shopify POS has been undeniably positive. The platform has provided us with a user-friendly and efficient point of sale solution that has significantly improved our business operations.

Pros

It offers several benefits that make it a positive choice for businesses. It provides a user-friendly interface, allowing merchants to easily manage sales, track inventory, and process payments in a streamlined manner. With its seamless integration with other apps, it makes our business run more effectively.

Cons

One aspect that we have noticed that could be challenging for users looking to implement Shopify POS would be the potential cost. While it offers a range of features and benefits, the associated expenses, such as transaction fees and monthly subscription charges, can accumulate and could become costly. It's important for businesses to carefully consider their budget and needs to ensure that the pricing structure aligns with their expectations.

Robyn
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Shopify POS

Reviewed on 02/08/2024

Shopify POS has been a great addition to my small business.

Shopify POS has been a great addition to my small business.

Pros

Very user and customer friendly. Plus it is a name people are comfortable with.

Cons

nothing everything has worked great so far.

Winnie
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Inventory sales

Reviewed on 06/09/2023

Pros

Shopify is one of the best sets where a merchant can set his or her goods for sale this is just because it is easy to deal with and has experts to help in case of any challenge.

Cons

It processes payments from different kinds of payment methods and also supports virtual payment methods.

Joseph
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 2.0 /10

Not the Greatest!

Reviewed on 27/05/2024

Pros

Anyone with the money can get it. No credit Check

Cons

You need a smart phone and a card reader to accept Point of Sale Transactions.

Amber
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy to use

Reviewed on 17/07/2024

Pros

I enjoy using Shopify especially as a consumer. It lets me know when packages ship

Cons

I can’t say there was anything I didn’t like I just chose not to continue with retail so didn’t need to use it anymore