Shopify POS Reviews

Overall rating
Filter by
Company size
Time used
190 Reviews

- Industry: Furniture
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shopify helps to Sell-ify more items.
Reviewed on 08/09/2024
It is a very pleasant and easy experience, make a smooth process out of selling items. But I can't...
It is a very pleasant and easy experience, make a smooth process out of selling items. But I can't speak to the admin side of the app.
Pros
Very easy to learn, especially if you have used any other point of sale applications. Take multiple forms of payment easy. Even tap credit cards or phones for payments.
Cons
Not much to dislike. Occasionally it takes a little while for a transaction to fully process, but by and large everything works quickly.
- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Our Go-To Retail E-Commerce Integrated Program
Reviewed on 31/10/2024
Shopify is incredibly helpful! The ability this program has to sync up with other applications...
Shopify is incredibly helpful! The ability this program has to sync up with other applications makes it a seamless tool for e-commerce. It is very easy to calculate shipping costs, print receipts, mark items as arrived, etc. As a manager who has younger part-time retail employees, I require an easy-to-use program that doesn't take an enormous amount of time to learn, and Shopify was a perfect fit!
Pros
Very easy to learn - I had to learn this program myself at my old job, no set-up training with the company I worked for, so I had to teach myself on the job, and thankfully Shopify was very easy to learn, user-friendly and offers a lot of capabilities that are easy to find in their system.
Cons
Not too much to complain about, Shopify was easy to learn, my part-time employees had no problem learning it, and my favorite part was the seamless integration with things like UPS and our CRM system, so that generating shipping labels and marking retail items as arrived was a piece of cake!
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Shopify POS for transactions
Reviewed on 20/09/2024
Overall shopify did its job when it came to processing and putting through transactions. I would...
Overall shopify did its job when it came to processing and putting through transactions. I would say the downsides are more so when the internet connection isn’t great which can cause some issues and disruptions to processing.
Pros
I liked that Shopify had everything you need to see on screen. Making it easy to view transactions and what was scanning up before processing it through.
Cons
I had problems sometimes with items scanning incorrectly or taking a while to process transactions which made it quite slow. It could have been the internet connection that affected this though and not the app itself.
- Industry: Biotechnology
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Shopify POS provides the user friendly and quality POS solution
Reviewed on 16/10/2024
I have overall very positive experience with Shopify POS. I have been so impressed with everything...
I have overall very positive experience with Shopify POS. I have been so impressed with everything that Shopify offers. It works great with our marketing automation and accounting software. The integration and their reporting is very impressive as well. I overall recommend it every business.
Pros
I personally like the user interface which is clean and user friendly. The navigation is easy and anyone can manage the transactions. Handling online returns is also very easy with Shopify POS.
Cons
Some standalone features and offline transactions options are missing. Hopefully, Shopify will work on those features.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect Timesaver
Reviewed on 11/11/2024
Pros
What we like best about Shopify POS is how well it integrates with the overall Shopify system and makes it much easier for us to carry out our reporting and accounting come tax season.
Cons
The recent customer receipt selection option doesn't seem to have an option to be turned off which slows down the checkout time.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Inventory win
Reviewed on 03/10/2024
Overall great experience- easy to start and customers love the options
Overall great experience- easy to start and customers love the options
Pros
Love the ease of keeping inventory in stock and allowing customers to show onkine
Cons
Nothing- it is easy to set up and maintain
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
POS made easy with the gold standard
Reviewed on 25/11/2024
Pros
Shopify POS is the gold standard for POS systems. It is easy to use and reliable.
Cons
I have not had any issues using Shopify POS.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Love it for my small business
Reviewed on 11/11/2024
Great experience, helped me navigate the retail world seamlessly
Great experience, helped me navigate the retail world seamlessly
Pros
Syncs with online store and is great for small businesses
Cons
The advanced features can get pricey and a Shopify store is needed
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for Small Business
Reviewed on 24/10/2024
It's very easy to keep track of my sales, add discount codes, add new inventory, and run my small...
It's very easy to keep track of my sales, add discount codes, add new inventory, and run my small business using Shopify.
Pros
As a small business owner, it's very easy to keep track of my sales with Shopify.
Cons
There's not anything that I don't like about it.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use Shopify POS and Sell Anywhere
Reviewed on 04/10/2024
I found the system easy to use for me and my customers. It was easy to learn how to use it. The...
I found the system easy to use for me and my customers. It was easy to learn how to use it. The customer support was outstanding and they seem to know their stuff.
Pros
I like the fact that I can sell anywhere and receive my money for my products that I was selling. I like the tools that they offered sellers like me.
Cons
The price is the only thing I didn’t like because I was just starting out as a seller.
- Industry: Package/Freight Delivery
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Finance and internal operations director
Reviewed on 09/08/2024
My overall experience with Shopify POS has been positive. The system is intuitive and easy to use,...
My overall experience with Shopify POS has been positive. The system is intuitive and easy to use, offering seamless integration with the online store, which simplifies inventory management and sales tracking. The ability to customize features and accept various payment methods enhances its flexibility. However, there are occasional technical issues, but support is responsive though I believe it can improve further. Overall, it's a reliable solution for managing both in-store and online sales.
Pros
It is very intuitive and friendly user for someone with little experience in the ecommerce sector.
Cons
Its seamless integration with the Shopify online store, making it easy to manage inventory, sales, and customer data all in one place. The user-friendly interface and the ability to accept multiple payment methods were also major advantages.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Impressive performance and features.
Reviewed on 16/06/2024
Even though the basic features are robust, the customization options for the POS interface and...
Even though the basic features are robust, the customization options for the POS interface and receipts are somewhat limited and need to offer more flexibility and options.
Pros
The interface is intuitive and user-friendly
Seamless integration with our online Shopify store.
Detailed sales reports and analytics.
Cons
Although the POS works offline, some features are restricted without an internet connection and need to be improved.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Handy point of sale!
Reviewed on 03/09/2024
I love using shopify pos as it eliminates customers having to etransfer or pull out cash to pay me.
I love using shopify pos as it eliminates customers having to etransfer or pull out cash to pay me.
Pros
I love that I can can have a point of sale at markets when selling my art
Cons
I dislike having to pay for the product, as this is how I make money.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shopify POS in Food Service
Reviewed on 19/10/2023
Shopify has transformed our reporting and product ability to change/update our products at a...
Shopify has transformed our reporting and product ability to change/update our products at a moments notice. We are constantly doing different events that require unique products, and Shopify is able to meet every need we have no matter the event/product/discount/payment type. It has also been incredibly easy to teach new users who have no background with the system.
Pros
Shopify makes decision making easy for our operation. The ability to, at a glance, see how products are performing what customers want from us, and whether our pricing is fair.
Cons
Would to see more customizable analytics, where you can select specific views for vertical specific metrics/reporting needs.

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Seamless and Efficient: How Shopify POS Transformed Our Retail Operations
Reviewed on 14/06/2023
Our overall experience with Shopify POS has been exceptional. From the moment we implemented it in...
Our overall experience with Shopify POS has been exceptional. From the moment we implemented it in our retail business, we immediately noticed the positive impact it had on our operationsFirst and foremost, the user interface of Shopify POS is incredibly intuitive and easy to navigate. Our staff quickly adapted to the system, and even those who were not technologically inclined found it simple to process transactions, manage inventory, and access customer information.The seamless integration between Shopify POS and our online store has been a game-changer for us
Pros
What we liked most about Shopify POS is its seamless integration with our online store. The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether a customer purchases a product online or in-store, our inventory is automatically updated, preventing overselling and ensuring accurate stock levels
Cons
While Shopify POS has many great features, one aspect that we liked least is the limited customization options for the user interface. As a business owner, I appreciate having the ability to tailor the system to match our branding and unique needs. However, with Shopify POS, the customization options are somewhat limited, and I felt restricted in terms of design and layout. It would have been great to have more flexibility in customizing the appearance of the POS system to align it with our brand identity. Although this didn't significantly impact the functionality or performance of the system, it would have been a valuable addition for creating a truly personalized experience for our customers

- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Must have POS Software
Reviewed on 18/06/2023
Although there are some minor imperfections, I continue to utilize Shopify POS because it remains...
Although there are some minor imperfections, I continue to utilize Shopify POS because it remains the most user-friendly point-of-sale solution for my business. Moreover, I find the pricing to be reasonable.
Pros
Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online store using Shopify, all I had to do was install Shopify POS on my iPhone, and I was ready to begin selling. The seamless integration between my store and the POS system for managing products, customers, and orders made the entire management process highly efficient.
Cons
Honestly, I don't have any significant criticisms about Shopify. If I were to mention a minor drawback, it would be that not all features are included by default, and additional apps are required for certain functionalities unless you opt for Shopify Pro.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best shopify tool
Reviewed on 09/06/2024
Pros
Easy of use and payment and reach level is great
Cons
Not many option to developers to have in the app
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Shopify review
Reviewed on 25/08/2024
Pros
It has great tracking of sales, fulfills orders accurately
Cons
It takes time to get inventory right. It has a delay.

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Shopify POS Review
Reviewed on 28/09/2023
you have to take a close look at the price/performance ratio. The trial version is not bad for SMEs.
you have to take a close look at the price/performance ratio. The trial version is not bad for SMEs.
Pros
I can create my own gift cards for my online stores.
Cons
There's no free version and the advanced features are a bit expensive for my budget.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Shopify POS
Reviewed on 20/11/2023
Good experience and easy to use once it is set up.
Good experience and easy to use once it is set up.
Pros
The ability to have customers shop our website while at an event.
Cons
Needing to have wifi at events can be limited and hard to complete orders without it.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Why I like Shopify POS
Reviewed on 13/07/2023
Overall, my experience with Shopify POS has been undeniably positive. The platform has provided us...
Overall, my experience with Shopify POS has been undeniably positive. The platform has provided us with a user-friendly and efficient point of sale solution that has significantly improved our business operations.
Pros
It offers several benefits that make it a positive choice for businesses. It provides a user-friendly interface, allowing merchants to easily manage sales, track inventory, and process payments in a streamlined manner. With its seamless integration with other apps, it makes our business run more effectively.
Cons
One aspect that we have noticed that could be challenging for users looking to implement Shopify POS would be the potential cost. While it offers a range of features and benefits, the associated expenses, such as transaction fees and monthly subscription charges, can accumulate and could become costly. It's important for businesses to carefully consider their budget and needs to ensure that the pricing structure aligns with their expectations.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Shopify POS
Reviewed on 02/08/2024
Shopify POS has been a great addition to my small business.
Shopify POS has been a great addition to my small business.
Pros
Very user and customer friendly. Plus it is a name people are comfortable with.
Cons
nothing everything has worked great so far.
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Inventory sales
Reviewed on 06/09/2023
Pros
Shopify is one of the best sets where a merchant can set his or her goods for sale this is just because it is easy to deal with and has experts to help in case of any challenge.
Cons
It processes payments from different kinds of payment methods and also supports virtual payment methods.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 2.0 /10
Not the Greatest!
Reviewed on 27/05/2024
Pros
Anyone with the money can get it. No credit Check
Cons
You need a smart phone and a card reader to accept Point of Sale Transactions.
- Industry: Hospitality
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy to use
Reviewed on 17/07/2024
Pros
I enjoy using Shopify especially as a consumer. It lets me know when packages ship
Cons
I can’t say there was anything I didn’t like I just chose not to continue with retail so didn’t need to use it anymore